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Southeast Automotive

3.0 (2 reviews)
Closed 10:00 am - 2:00 pm

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6 years ago

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6 years ago

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Grand Motorcars

Grand Motorcars

1.4
(125 reviews)

I would strongly recommend steering clear of this dealership. They tack on an excessive amount of…read moremark-up and try to squeeze as much money as possible out of you right from the start. One of the biggest issues is that they force you to pay for "Grand Care," which costs $3,262.41. The problem is you don't really know what that even includes -- they can describe it however they want, and you're basically expected to accept it without any clear breakdown. On top of that, their documentation fee is $999, which is extremely unreasonable. The average doc fee in Georgia normally ranges from about $599 to $699, so they're charging well above what's typical. Then when it comes to your trade-in, they go out of their way to undervalue your vehicle. They even use the excuse, "Well, since we're not a major dealership, we have to recoup somehow," as if that justifies shortchanging you. The warning signs were there from the start. When I walked in, I saw a woman who was visibly upset saying, "You all like to play mind games," before she declined to buy a car. I honestly should have taken that as a sign and left right then. The entire experience felt unprofessional, almost like doing business behind a fast-food restaurant instead of an actual dealership. Every time I said something, the salesman would disappear into the back, return with paperwork, and the information would be completely wrong. Once we finally agreed on a number, I thought the deal was set -- but even then, the actual numbers were off by a huge amount. To be fair, the salesman wasn't rude, but that still doesn't make up for how they operate. If you decide to go there, just know that even if you negotiate what seems like a decent deal, they will find a way to justify why you won't actually get the best price. By the time they add all their fees and mark-ups, you're already $4,000 to $6,000 in the hole before they even start processing the paperwork.

Well the process was very long and exhausting. I was glad it was over. I was pleased with the car…read morebut the one thing I didn't like was they didn't fill the gas tank it's kind of weird to buy a new car and then have to go to the gas station and car wash right after. they didn't even detail the car. It's like they rinse the car off .I was there for 3 1/2 hours and I feel like if you're gonna sell a car or trying to sell a car you will present the product the best way you can to make the person feel good about a large purchase.

Marietta Luxury Motors

Marietta Luxury Motors

1.9
(131 reviews)

I've debated on writing this review for a good solid week. I've got some time so I might as well…read moreshare my experience. Honestly, buying a car really should take as much time and energy as it did to purchase this car. Before I jump into the details, I'll say that Keenan and Nigel were amazing. Brian the finance guy was an ass but I'll get into that in a moment. Long story long: went to ALM on a Monday, test drove a car. Liked it but wasn't in love with it. Keenan got online with me, we scrolled through some other cars and we found one that was at ALM Newnan. Nigel said they could bring it over on Tuesday morning. I had to work so I sent my husband. When he got there, the car wasn't there. They said they'd bring it Wednesday, I sent my dad. But it wasn't there when he was on his way midday. I happened to be checking the website and the car popped up that it was at ALM Marietta. I texted Keenan and he said he was off but that John would be able to help me. I got there and John immediately began to ask about numbers. I hadn't even test driven the car yet. I test drove it and then we immediately jumped into the numbers. We went back and forth for a longgg time about all the add- ons and ultimately why the math wasn't mathing. Essentially we found out that there was hidden insurance in the final number that "our system adds and there's no way to notate that it's there" We settled everything up and I left. I came back the next day because they promised me new tires and do you know these folks tried to take my car back.?? They said they didn't sell the car for the right price and that the manager was gonna try and not fund the sale. At the end of the day, I got to keep the car, with no added fees or anything. But I would be hard pressed to buy from them again.

Goodness expensive companions, let me grow on this thought a small more…read more When a service is gifted in such a warm and superb way, it clears out a enduring impression that amplifies distant past the minute, the good taste in the mouth left in customer when one received a good treatment, It is the warmth and consistent productivity of fabulous client benefit that takes off a really permanent impression on the client, Encounters like this gotten to be cherished recollections and bring out sentiments of appreciation and fulfillment long after the occasion is over. It is in fact the special combination of neighborliness and expertise that strikes a profound chord within the customer's heart and advances dependability and appreciation. These are what turn an intermittent client into a normal client, and the awesome consideration I gotten from this dealer made me that client.

Southeast Automotive - car_dealers - Updated June 2026

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