As a frequent traveler, I've flown American Airlines for years, and this Nashville-to-Charlotte…read moreroute is one I take regularly for work. The flight itself is quick--about an hour and a half--and both of my recent flights were on time and uneventful, which is always appreciated. That said, I was surprised that such a busy route is often served by a regional jet. If you're carrying a roller bag, expect to valet-check it at the aircraft because the overhead bins are too small. It's a smooth process, but something to plan for. The cabins also feel dated. There are no USB ports or power outlets, so charge your devices before boarding. On both my outbound and return flights, there was no beverage or coffee service. For a short flight that's understandable, but even a quick water service would have been a nice touch. The crews were professional, and the flights got me where I needed to go safely. I'd simply love to see American invest in newer aircraft or add a few small amenities on this route to make the experience a bit more comfortable. Until then, go in with realistic expectations, charge your phone before boarding, and enjoy the quick trip. Life is short. Get out there and travel.

We are flying out of BNA once we arrived at the check in our flight was cancelled and we got…read morerebooked the next day. How shitty is that ? Maybe I made a mistake being an American Airlines member and a card member. Of course big companies like this don't care us consumers . I'll be filing a formal Complain and maybe file A claim as well. We have a car parked in ontario

Great job by Delta... All the time…read more If I leave from New York, Florida, California,Salt Lake City, Buenos Aires, or Nashville ... the experience is usually the same. There seem to be multiple "Delta Air Lines" throughout Yelp. So, If you feel that you've seen this review before, you probably have. I can't say enough good things about Delta, they always do a wonderful job getting me from here to there or... in reverse. it is an amazing airline. It has always been a great airline. Their planes are always clean when we get on. Unfortunately someone always stashes that piece of garbage and I'm usually the one who finds it. LOL. They do a great job of preparing flights from customer to customer. The attendants are always very friendly, courteous and professional. A great group of very talented and committed individuals. They should all be very proud of themselves. I have flown both economy and Delta Priority 1. BIG difference and depending on the length of the flight, it may be worth it. I recognize that there is a big price difference in the two so it's not always an easy choice. The seating is always comfortable and there is always enough legroom. (I'm 5'11"). The video screens are a good size and there is always enough entertainment choices. I'll give the snacks an ok. Nothing spectacular but OK. I definitely miss the blue chips. I definitely miss the free hi speed WiFi. If it's a long flight, you can buy and it's pretty reasonably priced. I don't mind flying, really I don't. When I do, Delta does a great job. I'm not always thrilled about being put into a tube and shot across the country sitting for 3-6 hours but when I do, Delta is a great way to go. I have been and will continue to fly 1st class or Delta One. The service is absolutely flawless and at least I can sleep for a little on a long flight. KUDOs to the team at Delta.

I always find reviews of airlines and rental cars interesting. It amazes me how many two star…read morereviews there are and I wonder what are your expectations of an airline carrier. Delta delivers me on time. Make sure I'm safe and gives me excellent service with friendly people. What more are they supposed to do to earn more than a two star review? Provide the service I bought provide it with friendly and helpful support doing in a timely way and keep me safe to me that earns five stars. ! Thank you Delta you're one of the best in the air!

This fantastic, absolutely family friendly company was 2 hours behind on their fligh, not our…read morefault, made it to DC and had the door shut to our connecting flight shut as we hustled. We were given a very impolite screw off and now are actively fighting customer service to get a new flight and hotel. If you care about your family and trip, paddling across the ocean would be a more pleasant experience.

Hot hot hot.... United terminal has no air conditioning and is made worse by being down a deep…read morewing, so there's no way of the air conditioning in literally every other Gated area to make its way down. No United lounge...or any lounge in the Nashville, BNA airport either. Flights from United seem to be delayed out of here for quite some time. Plane landed at BNA by 3:30pm CT today. Flight was to take off at 6:30pm CT... then 8:25pm CT... time to board has been jumping back and forth for hours...latest update was we were supposed to board at 6:50pm CT... it's now 15 min after boarding time...who knows if they'll ever get our plane off the ground. United staff tried placing blame with the SF weather which showed as sunny today

Southwest has changed a bunch... I recently traveled to Tennessee and then home... then a couple of…read moreweeks later a trip to Louisville, Kentucky... Southwest charges for everything. First trip the luggage was $35.00 two weeks later $45.00‍ If you don't upgrade you're at very back of the plane.... We get there all at the same time anyway... Overall they are just like everyone else...staff is mostly friendly...

0 Stars Where do I…read morestart...Flight WN2376 I'm flying with my laptop on my lap...why because Southwest forced me to check my bag because they don't seem to know how to accommodate a full flight...I paid extra for my seat while other passengers who may or may not have paid for their seats were allowed to board before me and consume all of the overhead bin space and all they got for me is a "I'm sorry"...Yeah Southwest Airlines you are one SORRY A$$ AIRLINE...I have already missed my connecting flight and can't wait to see what fresh hell awaits me at the next airport...and now I have to carry my laptop through the airport in my hand...UNACCEPTABLE!! Additionally, Southwest is blaming their failures as an airline on FAA regulations...When fault falls totally and completely on Southwest...keep your sorry apologies they aren't worth the breath used to speak them...it seems Southwest Airline's policies benefit Southwest Airlines the airline not the passengers... Oh and the Karen flight attendants were condescending and rude...sensitivity training is definitely necessary...please don't make lame suggestions for problems you caused Southwest...I did what I supposed to do...Southwest you DID NOT and I am

Nashville International Airport (BNA) is one of those airports that immediately reminds you where…read moreyou've landed. Originally opened in 1937 as Berry Field, the airport code "BNA" is a nod to its history, while today's terminal reflects Nashville's modern growth and unmistakable Music City personality. As a frequent traveler, I find BNA easy to navigate. It's not as sprawling as airports like Charlotte or San Francisco, and getting from one gate to another is fairly straightforward. There are plenty of good local restaurants, shops, and comfortable seating areas, so grabbing a bite before your flight is part of the experience rather than an afterthought. The live music throughout the terminals is a fun touch and makes the airport feel uniquely Nashville. Between the guitars, murals, and local performers, the city puts its best foot forward. The only downside is that the music can make it difficult to find a quiet place if you're trying to take a business call or get some work done before boarding. Also, there are no moving walkways, so wear comfortable shoes if you're headed to one of the farther gates. One of my favorite parts of BNA is simply people-watching. It's always entertaining to see visitors arriving in full cowboy boots and hats, ready to experience Nashville for the first time. Overall, BNA is clean, welcoming, and captures the spirit of the city better than most airports I've visited. It's a great first impression of Nashville. Life is short. Get out there, travel, and see what the world has to offer.

Traveling from Nashville back to Houston. Decided to stop at Crafthouse for breakfast…read more Great food, good vibes, and excellent customer service. They had a great offering of items and drink selections.

Alaska Airlines only has flights to Portland and Seattle, so it understandably has a small presence…read morein Nashville. The flight from Nashville back to Seattle was fine and as expected. But there was no staff when I checked in at the airport, so I had to use a kiosk. This is problematic, particularly for travelers with bags to check in. There should be someone at the Alaska counter a couple of hours before a flight.

Wish I could give zero stars. Worst airline experience ever. In-flight personnel were great. Two…read morepeople at LIH were great. Other than that, the app, website, chat, customer service personnel, and agent personnel were terrible. One problem after another that no one was interested in solving. The entire customer service experience, with the exception of the two people at LIH, was frustrating, exhausting, and incomprehensible. Will try to avoid flying Alaska Airlines again.

I was taking a flight to Tampa from CVG and the lady that was checking the luggage at the sizer and…read moreshe was trying to say it didn't fit when it clearly did I took stuff out and put it in my paid bag and she still said it didn't fit when all I had in it was a pair of sandals and my small toiletries bag Fronier is ridicule with the bag sizing!!

The employees on this airline are extremely short and rude. Out of all the airlines,(which I have…read moreflyed) this is by far the worst experience I have ever had. DO NOT FLY FRONTIER. I REPEAT DO NOT FLY FRONTIER. Hope this helps you in your traveling journey. Best,

I missed my flight on 02/06 and I was so sad trying to figure out how to re book it, low and behold…read moreanother flight was getting off the plane and I asked a crew where I can go to re book. They both said oh follow me we will be glad to help. Her name was Naglaa omg , she made it so smooth and simple went above and beyond. Thank you

I would not recommend Spirit airlines unless you have no other option or are taking a quick short…read moretrip that you can pack everything into a carry on backpack. I had to extend a stay and all other airlines were going to be $300 one way versus the $89 with Spirit. After picking my seat and checking my bag and paying the associated taxes the ticket ended up being $ 179. Allow a lot of extra time to take the shuttle to the Spirit terminal. The seats are not padded , don't recline, and you aren't given any drinks or snacks. I'm not saying never but I probably should have just taken the $300 flight that had free bag check in , drinks, snacks , easy terminal access, cushioned seats, reclining seats etc The only redeeming factor was the staff was friendly and pleasant. Oh yeah our flight was delayed too!

URGENT I am writing to formally lodge a complaint regarding the unacceptable and irresponsible…read moretreatment I received from JetBlue Airways staff on May 25th, 2025, at Nashville International Airport (BNA). I arrived at the airport at approximately 4:00 AM with my two young children, prepared to begin our long-planned trip to Dubai, UAE. However, we were unjustly denied check-in by JetBlue staff, who insisted--without any legal basis--that I needed a visa to enter the UAE. I am a U.S. citizen holding a valid American passport, and under current UAE immigration policy, U.S. passport holders are eligible for a visa on arrival and do not require a pre-arranged visa. Despite my attempts to clarify this, the staff persisted in their refusal and failed to verify the correct entry requirements. The JetBlue staff members involved were: Supervisor: Kevin Eugene Jameila As a result of their negligence: We missed our international trip entirely. We lost our non-refundable flight tickets. Our prepaid hotel reservation in Dubai was forfeited. My children were extremely distressed, and no JetBlue staff made any effort to assist or show empathy. The flights I was booked on included: JetBlue 1074: Nashville to New York Booking Confirmation Code: #89573766 JetBlue 6643: New York to Doha (operated by Qatar Airways) JetBlue 1006: Doha to Dubai (DXB) This situation was not merely a misunderstanding--it was a complete breakdown in professional responsibility. The staff's attitude was cold, unhelpful, and uninformed, and their actions resulted in significant financial loss and emotional distress for my family. I am demanding: Full reimbursement for the unused tickets and associated fees. Compensation for the financial losses caused by this error, including hotel and transportation. An apology and formal acknowledgement of the mishandling of our situation. I request this matter be escalated to a senior manager and reviewed urgently. Please confirm receipt of this complaint and provide the name and contact information of the appropriate person handling this case. Sincerely, Shokou Panah

Beyond upset, we paid extra for seats near the front but had to board in one of the last zones. We…read morehad two small carry ones that WOULD have fit under our seat AND in the overhead above our seats- however because we were in zone E they forced us checked our small carry ones. I wanted to love this airline but cannot today.

I would give zero stars if I could. They charged me $256, canceled my reservation with no…read moreexplanation, and REFUSE TO REFUND ME. So unethical and misleading, and Expedia is compliant. I will be pursuing further action against this company

Think twice when you book with Payless! I had prepaid for a Jeep Cherokee or similar, but was…read moredowngraded to a Nissan model that would have cost less if I had initially prepaid for this Nissan model. Upon check-in (and during booking process) I continuously declined insurance AND was not informed of the $39/day fee for a second driver. The car also had a low-air tire that we had to refill ourselves. Upon reviewing extra bill charges I find an insurance fee and extra driver fees. During a call today, Payless Customer Service refused to refund the $150 in extra charges for insurance and the second driver fee, which I never agreed to.