As a frequent traveler, I've flown American Airlines for years, and this Nashville-to-Charlotte…read moreroute is one I take regularly for work. The flight itself is quick--about an hour and a half--and both of my recent flights were on time and uneventful, which is always appreciated. That said, I was surprised that such a busy route is often served by a regional jet. If you're carrying a roller bag, expect to valet-check it at the aircraft because the overhead bins are too small. It's a smooth process, but something to plan for. The cabins also feel dated. There are no USB ports or power outlets, so charge your devices before boarding. On both my outbound and return flights, there was no beverage or coffee service. For a short flight that's understandable, but even a quick water service would have been a nice touch. The crews were professional, and the flights got me where I needed to go safely. I'd simply love to see American invest in newer aircraft or add a few small amenities on this route to make the experience a bit more comfortable. Until then, go in with realistic expectations, charge your phone before boarding, and enjoy the quick trip. Life is short. Get out there and travel.

We are flying out of BNA once we arrived at the check in our flight was cancelled and we got…read morerebooked the next day. How shitty is that ? Maybe I made a mistake being an American Airlines member and a card member. Of course big companies like this don't care us consumers . I'll be filing a formal Complain and maybe file A claim as well. We have a car parked in ontario

Great job by Delta... All the time…read more If I leave from New York, Florida, California,Salt Lake City, Buenos Aires, or Nashville ... the experience is usually the same. There seem to be multiple "Delta Air Lines" throughout Yelp. So, If you feel that you've seen this review before, you probably have. I can't say enough good things about Delta, they always do a wonderful job getting me from here to there or... in reverse. it is an amazing airline. It has always been a great airline. Their planes are always clean when we get on. Unfortunately someone always stashes that piece of garbage and I'm usually the one who finds it. LOL. They do a great job of preparing flights from customer to customer. The attendants are always very friendly, courteous and professional. A great group of very talented and committed individuals. They should all be very proud of themselves. I have flown both economy and Delta Priority 1. BIG difference and depending on the length of the flight, it may be worth it. I recognize that there is a big price difference in the two so it's not always an easy choice. The seating is always comfortable and there is always enough legroom. (I'm 5'11"). The video screens are a good size and there is always enough entertainment choices. I'll give the snacks an ok. Nothing spectacular but OK. I definitely miss the blue chips. I definitely miss the free hi speed WiFi. If it's a long flight, you can buy and it's pretty reasonably priced. I don't mind flying, really I don't. When I do, Delta does a great job. I'm not always thrilled about being put into a tube and shot across the country sitting for 3-6 hours but when I do, Delta is a great way to go. I have been and will continue to fly 1st class or Delta One. The service is absolutely flawless and at least I can sleep for a little on a long flight. KUDOs to the team at Delta.

I always find reviews of airlines and rental cars interesting. It amazes me how many two star…read morereviews there are and I wonder what are your expectations of an airline carrier. Delta delivers me on time. Make sure I'm safe and gives me excellent service with friendly people. What more are they supposed to do to earn more than a two star review? Provide the service I bought provide it with friendly and helpful support doing in a timely way and keep me safe to me that earns five stars. ! Thank you Delta you're one of the best in the air!

No issues with check in or boarding, GA and counter associate were both friendly…read more Main issue was cramped and had limited charging with no where to work.

This fantastic, absolutely family friendly company was 2 hours behind on their fligh, not our…read morefault, made it to DC and had the door shut to our connecting flight shut as we hustled. We were given a very impolite screw off and now are actively fighting customer service to get a new flight and hotel. If you care about your family and trip, paddling across the ocean would be a more pleasant experience.

Southwest was great for years, including post COVID. Now, not so much. It is just like the big…read morethree carriers with extra fees for checking luggage and everything else. Unless you are on an early flight, you are likely to be delayed (I was, and was late getting home). The free bag check added about $100 value to a flight, and of course the prices have not gone down since that was taken away- prices have only gone up. In addition, seats are now assigned, and you get the customary announcements asking for folks to voluntarily check bags. If you are in a late boarding group, your bag will be gate checked. You can tell the employees don't like this, and some of the passengers were disrespectful when they had to check their bags. My last flight was booked fairly close to the date, and I ended up standby- which really meant that I didn't have an assigned seat because the plane was full. I guess they hoped folks would upgrade to first class for a 90 minute flight. My flight itself was rough. It was one of the most turbulent flights I've been on, without beverage or snack service. That's no fault of the flight crew, who were great. However, if you're on Southwest, be prepare to shell out an expensive price for a product that isn't what it used to be.

Southwest at Nashville, you need help. First of all, why is the Priority line for checking bags way…read moreat the far end away from everything? I had to walk way over to the left to drop off a bag, then back to the TSA area. Sure, the line was non-existent, but probably because nobody saw it. At the gate area, it got worse. The gate agent didn't really announce anything. He just started taking pre-boards and didn't announce other pre-boards or priority boarding/military. As an A-List preferred member, he did announce that but I had to tell him there were still others that needed to board before me. He was kind of a jerk too with his announcements. Finally, on the flight, the flight attendant put the bottles of Jack Daniels IN my ice, which meant there was barely any ice in the cup. Plus I don't know where those bottles have been. Hopefully not smuggled from Mexico. I'm not sure if it's Nashville or not, but it wasn't a good day at the airport OR on the flight with Southwest.

This airport is huge and has a lot of restaurants! The have a live band at one of the restaurants…read more I feel like there are a lot of southwest planes here! I like the hattie b in here. They have lots of bars here as well. This airport gets really busy so really do come early. It took me 45m for tsa today.

Nashville International Airport is a bit outdated…read more This was my first time flying into this airport. Since Nashville is the country music headquarters, I expected so much more. For starters, I expected live music throughout the airport... There was nothing. Also, the transportation pickup was so different from every airport that I've ever visited. To catch an Uber, Lyft, or cab, you had to walk about 5 minutes outside and away from the airport. It is very inconvenient when carrying bags, especially for those with small children. Hopefully, since the name is going to be renamed in honor of Dolly Parton, positive changes will be made.

Alaska Airlines only has flights to Portland and Seattle, so it understandably has a small presence…read morein Nashville. The flight from Nashville back to Seattle was fine and as expected. But there was no staff when I checked in at the airport, so I had to use a kiosk. This is problematic, particularly for travelers with bags to check in. There should be someone at the Alaska counter a couple of hours before a flight.

Wish I could give zero stars. Worst airline experience ever. In-flight personnel were great. Two…read morepeople at LIH were great. Other than that, the app, website, chat, customer service personnel, and agent personnel were terrible. One problem after another that no one was interested in solving. The entire customer service experience, with the exception of the two people at LIH, was frustrating, exhausting, and incomprehensible. Will try to avoid flying Alaska Airlines again.

We knew it was a Cheap Flight, But we decided to Upgrade for more leg room and bigger seats which…read morewas a waste of money!!! We were in the 1st row and maybe only a few more inches and the seats were same size as the rest of plane. I had to call them to actually pay for the upgrade because their online system wasn't taking my card but sure went thru over the phone. and the rep said "oh so you picked the 1st class seats" I was yeah that's what we want. I don't think they even know what the word means (1st class) We had same size seats, maybe 3 inches more leg room and were loaded LAST!! I was lucky to have the window seat my Husband had to stare at the flight attendants the whole trip because of the plastic window on the divider so they could see out into the plane, and when he didn't have his ear buds in he could hear them talking about the passengers and not all of it was nice. The Flight attendants were snarky and almost seemed annoyed to be even there. Well I guess you get what you pay for in the end!

This is the worst airline I have ever been on. $10.00 for bottleof water and bag of cookies. Seats…read morein dis repair. Very tight seating. We were packed in like sardines. Flight delay 8 hours. UNSAT.

I missed my flight on 02/06 and I was so sad trying to figure out how to re book it, low and behold…read moreanother flight was getting off the plane and I asked a crew where I can go to re book. They both said oh follow me we will be glad to help. Her name was Naglaa omg , she made it so smooth and simple went above and beyond. Thank you

I would not recommend Spirit airlines unless you have no other option or are taking a quick short…read moretrip that you can pack everything into a carry on backpack. I had to extend a stay and all other airlines were going to be $300 one way versus the $89 with Spirit. After picking my seat and checking my bag and paying the associated taxes the ticket ended up being $ 179. Allow a lot of extra time to take the shuttle to the Spirit terminal. The seats are not padded , don't recline, and you aren't given any drinks or snacks. I'm not saying never but I probably should have just taken the $300 flight that had free bag check in , drinks, snacks , easy terminal access, cushioned seats, reclining seats etc The only redeeming factor was the staff was friendly and pleasant. Oh yeah our flight was delayed too!

Sometimes you forget how air travel was once upon a time. Not way back to when people used to…read moredress up to fly, not that far back. Rather, a time when seats were comfortable, had enough space so you weren't touching your neighbor, having your legs so tight you couldn't move them. And, the flight attendants, whose primary mission is passenger and crew safety, also were pleasant, understanding, and accommodating. That was our recent flight to Cancun Mexico. In a time when airlines are trying squeeze every last penny out of fliers pockets, and airline staff jaded from years of passenger abuse, this trip (a first on Jet Blue in forever) was a welcome change. From check in to deplaning, we loved every moment of the experience. It started with a no chaos check in. We had to make a correction with our ticket which was done quickly and pleasantly. When wished a fun trip, the checkin crew meant it. Boarding the plane was similar. Quick, efficient, and none of chaos or snarky tones we've experienced with the other carriers. Once on board Jorge and the other flight attendants were warm, genuine, helpful, accommodating. Prior to the pandemic we had grown accustomed to surly flight crew who don't seem happy with their career choices. However, on this Jet Blue flight, everyone's personality was light. I'm sure they've had to deal with problematic passengers as well, but nothing had dampened their enthusiasm and spirit. Can't say much about the pilots other than we got there safely, they provided periodic updates, and seemed happy to be here too. We've flown a number of flights, domestic and international, using the big full service carriers and discounts ones. This was a trip to write home about.

URGENT I am writing to formally lodge a complaint regarding the unacceptable and irresponsible…read moretreatment I received from JetBlue Airways staff on May 25th, 2025, at Nashville International Airport (BNA). I arrived at the airport at approximately 4:00 AM with my two young children, prepared to begin our long-planned trip to Dubai, UAE. However, we were unjustly denied check-in by JetBlue staff, who insisted--without any legal basis--that I needed a visa to enter the UAE. I am a U.S. citizen holding a valid American passport, and under current UAE immigration policy, U.S. passport holders are eligible for a visa on arrival and do not require a pre-arranged visa. Despite my attempts to clarify this, the staff persisted in their refusal and failed to verify the correct entry requirements. The JetBlue staff members involved were: Supervisor: Kevin Eugene Jameila As a result of their negligence: We missed our international trip entirely. We lost our non-refundable flight tickets. Our prepaid hotel reservation in Dubai was forfeited. My children were extremely distressed, and no JetBlue staff made any effort to assist or show empathy. The flights I was booked on included: JetBlue 1074: Nashville to New York Booking Confirmation Code: #89573766 JetBlue 6643: New York to Doha (operated by Qatar Airways) JetBlue 1006: Doha to Dubai (DXB) This situation was not merely a misunderstanding--it was a complete breakdown in professional responsibility. The staff's attitude was cold, unhelpful, and uninformed, and their actions resulted in significant financial loss and emotional distress for my family. I am demanding: Full reimbursement for the unused tickets and associated fees. Compensation for the financial losses caused by this error, including hotel and transportation. An apology and formal acknowledgement of the mishandling of our situation. I request this matter be escalated to a senior manager and reviewed urgently. Please confirm receipt of this complaint and provide the name and contact information of the appropriate person handling this case. Sincerely, Shokou Panah

I would give zero stars if I could. They charged me $256, canceled my reservation with no…read moreexplanation, and REFUSE TO REFUND ME. So unethical and misleading, and Expedia is compliant. I will be pursuing further action against this company

Think twice when you book with Payless! I had prepaid for a Jeep Cherokee or similar, but was…read moredowngraded to a Nissan model that would have cost less if I had initially prepaid for this Nissan model. Upon check-in (and during booking process) I continuously declined insurance AND was not informed of the $39/day fee for a second driver. The car also had a low-air tire that we had to refill ourselves. Upon reviewing extra bill charges I find an insurance fee and extra driver fees. During a call today, Payless Customer Service refused to refund the $150 in extra charges for insurance and the second driver fee, which I never agreed to.