1. Southwest Day Spa

1. Southwest Day Spa

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Brookline, MA

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Southwest Day Spa

3.1 (116 reviews)
Closed Closed

By appointment only

Updated 3 months ago

Services - Southwest Day Spa

Aromatherapy massage

Deep tissue massage

Foot massage

Southwest Day Spa Photos

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Recommended Reviews - Southwest Day Spa

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Reviews With Photos

Though the manicurist was very sweet this was a terrible manicure. Very disappointed.
Jen M.

My boyfriend booked the massage, mani, pedi, and facial special for us on Groupon. We thought we scored a great deal based off the positive reviews but unfortunately we had a bad experience. We felt rushed especially when this woman who we believe was the owner came in. She appeared annoyed and said something to the staff in her language. The staff became uptight and rushed through their tasks. My manicurist was sweet but did a poor job. She painted over my cuticles and the nail polish was streaky. It looked like a child did my manicure. I uploaded a photo of the manicure. My bf's nails were cut too low and he was cut twice during his manicure. My masseuse had a cold and was sniffling and coughing throughout the massage. The massage felt very rushed. The facial was pleasant however I was afraid the masseuse might cough in my face.

Svetlana K.

This place is awful. I had a head to toe package. The message was ok. The Mani/ pedi was terrible. 8 of my fingers were nicked but my thumb was cute so badly it bleed for thirty minutes after I left the salon. Basically I have a terrible blood filled manicure and a giant gash on the nailbed of my thumb. Picture has been added to this site for reference.

Karla V.

Great massage. Toes and fingers are beautifully polished. All the ladies were friendly. Spa was clean and relaxing. Very affordable. My only negative is the pedicure and manicure chairs. The pedicure chair did have the ability to massage but would not decline or move backward/forward. That made sitting there during my pedicure less relaxing. The manicure chair was not comfortable either and there was no padded surface or anything to help support my arms/wrists when getting manicure.

An hour of drying down the drain

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5 months ago

Had the best experience with a hot stone massage! Great place, clean and friendly staff!

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1 year ago

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3 years ago

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9 years ago

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7 years ago

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13 years ago

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8 years ago

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7 years ago

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4 years ago

Nice massage therapist but the massage itself was so so. Seems like maybe she lacked training.

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7 years ago

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7 years ago

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16 years ago

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14 years ago

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Sophia M.

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7 years ago

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Sophia M.

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19 years ago

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Sophia M.

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16 years ago

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11 years ago

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10 years ago

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Page 1 of 3

Ask the Community - Southwest Day Spa

Review Highlights - Southwest Day Spa

The waxes are great, Levina (the owner) has been waxing me for around7 years and does a wonderful job.

Mentioned in 15 reviews

Read more highlights

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Karen Golden Skin Care

Karen Golden Skin Care

4.8
(203 reviews)
0.8 mi
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Could not recommend Karen more. Not only does she provide fantastic service, but she made the whole…read moreexperience so comforting and easy. As a first-timer, I didn't know what to expect, and she could not have made the experience easier. From the minute i walked in, I felt like I had known her forever and the process was seamless. Highly recommend. Could not say enough good things.

When I first wanted to go get a Brazilian, I was coming in there with a lot of trauma and I was…read morereally worried about how this was going to go. The word on the street was that Karen Golden was the person you went to if you were coming into this from a place of trauma and the street wasn't kidding. If you're kind of a hot mess, you won't find a more compassionate person. She's not judgy, she's not unkind, and she makes the process of ripping your pubic hair out of your body as not-awful as it possibly could be. The room is clean and smells nice. Her assistant Lara is also as kind as can be. She takes cash or checks and everyone is understanding if you don't come by on the regular or have to cancel at the last minute (I disappear for months at a time: my income ain't what it used to be) but if you can only go to one place for the rest of your life for waxing, this is where you should go. She's the best.

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If it is a relaxing facial you seek, the tranquil environment will ensure the best experience.
If it is a relaxing facial you seek, the tranquil environment will ensure the best experience.
Committed to an azulene-based wax for all services, this approach soothes and calms sensitive skin and provides a quick, painless experience
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When it comes to affordable waxing and outstanding skin care services, Karen Golden Skin Care can't be beat.

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Zena Salon

Zena Salon

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(104 reviews)
1.1 mi
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Zena Salon is without a doubt the BEST hair salon I have ever been to. Douja is an incredible…read morehairstylist and has does wonders to my hair. I have done single process, partial highlights, full highlights, and hair cuts with her. She has done a perfect job each and every time. I would highly recommend her to anyone! Her prices are more than fair and her work product is priceless. Further, she is efficient with her time without sacrificing the end result. I greatly appreciate that I am not sitting in the chair for an unnecessary amount of time which is what happens at most other salons. And for the time I am sitting in the chair, she is great conversation! Not only does she do amazing work, she cultivates a safe space through her radiant and kind personality. I am so lucky to have been referred to her by a friend and I hope to have her do my hair forever! I have curly dark brown hair and she has safely got me to the blonde shade I desire. Her highlights add so much dimension to my hair and I feel so confident after she does my hair. My hair is so healthy and she is very knowledgeable on how to safely bleach hair, especially curly hair. Douja is so talented and everyone should get their hair done by her!!

Douja is amazing! I love my haircut! I came in after another placed have me a weird haircut. She…read morefixed my hair and it looks great. I look forward to my next appointment! The salon is a cute, nice and relaxed space.

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Duja using safe practice for cutting hair.
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Another happy customer after their Zena Salon experience. Easily book your next cut and color with one of our talented team members.
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Balayage by Zena Salon. Book your appointment today.

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Stavroula Skin Care

Stavroula Skin Care

4.6
(46 reviews)
0.8 mi
$$

Hello, so this post may be TMI - so if you aren't into that, keep scrolling and just look at the 5…read morestars ~ I am a light skinned black women w/ very coarse curly hair. My private area hairs HATE being waxed. I always end up getting ingrown hairs after a wax. I have had nothing but issues with waxing, even after visiting European Wax Center. Once upon a time I lived in Atlanta and would get waxes from Andreas, but I no longer live there. STRAVROULA, the waxer, was the absolute best. She works in the basement of a hair salon, but the wax room is clean and tidy. I told her I don't usually wax because of getting ingrown hairs. I was only getting a bikini wax, so she gave me a pair of disposable underwear. I thought that was great and professional. I told her I wanted to try the Sugar wax, as I had read about it, and wanted to try it out. She tried the sugar wax on me and the sensitive skin wax on me. She would use the different waxes for different parts of my skin. She payed attention to me, engaged in conversation and the wax did not hurt as much as I thought. The pain level was about the same with other waxes that I have had. After the wax, my skin was very bumpy and red, but within the next few hours that went away. I wanted to write a review the day I got the wax, but decided to wait because my issues usually pop up AFTER the wax with ingrown hairs, but I can say 1 week later, my extended bikini line is still bump free. I will ONLY be going to STRAVOULA and actually look forward to getting another before my next vacation. Side bar: I always HATE how people who wax you, tell you to come more often to reduce the pain and the amount of hair and I really think that is a myth and a way for the shop to make more money. At European Wax Center they always try and make you buy a package to save $X.00 over time and they wax you so fast, there is no personal touch. I feel that they only care about profits. I felt that Stravoula actually cared about my skin and wanted me to have a great experience. I do not hate EWC, but they are both near eachother and one is franchise, while the other is a small business owner who has been doing this sort of work for 20+ years. Good luck hairy gals!

I mean she can be nice/have good conversation. And she do a gentle job extracting, the incorporated…read moremassage was decent but weak and sloppy, and the session was relaxing, but she didn't massage the hands, just the arms, and it was just clunky/awkward massaging the shoulders. The room was rinky dinky. And she had a rude tone in her voice when I genuinely asked about why she switched up the routine. I already decided before going that I was switching to a different spa, but now I am DEFINITELY switching. I guess you get what you pay for. Oh and she left leftover dried up mask product on my face after the last facial. And said she cleared up all my blackheads, when I had a whole jaw line and cheek full of them. Did she not see them under the bright light?? I don't get it. They're clearly black and white and obviously there. I'm confused, genuinely.

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European Wax Center

European Wax Center

3.7
(135 reviews)
0.7 mi
$$

I had eyebrows, upper and lower lip, and chin done last Sunday. The technician had a nice demeanor,…read morebut her technique left me with sores (that soon turned into scabs) on my lower lip and eyebrow area. Instead of using a single swift pull, this technician (Sheila) used a series of small pulls, which I believe led to the sores. But I'm not sure about that. What I can say is that I'm in my mid-50s, have been waxing for decades, and have never been left with sores/scabs. So this issue is distinct to this visit to EWC in Brookline, MA (and I've been to several others in the area). Additionally troubling is that I wrote a note to EWC stating the above to no avail, even offering to send them photos that I'd taken. Not only did no one contact me, I know they received my complaint because I got a follow-up survey inquiring as to my satisfaction regarding the efficacy of their follow-up. Incredible! You can't make this stuff up. I've even checked Junk, thinking "surely not, surely *someone* would have written back; maybe it went into the Spam folder." Nope. Non. Nada. Anyway, the woman at the front desk was lovely, friendly, chatty, and very welcoming. Despite that, unless I want more scabs, returning to this EWC seems unwise and so I won't.

Serviceable if you need a wax on short notice and you live nearby. However, they're very fast, they…read moredon't really ease you into the process. It felt so rushed. And there were bits of wax and unattended hairs left on my body. Just go to an independent aesthetician for a better experience, I'm never coming back here.

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European Wax Center
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Southwest Day Spa - massage - Updated July 2026

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