This review is actually from two perspectives. My mother passed several years ago, after a lengthy…read morefight against cancer. She had made and paid for her final arrangements so we didn't have to worry about them. When the time came, we called Swan Burial and Cremation. They took care of everything, which was a godsend during our grief. Mom had arranged for cremation. Her ashes were returned to us and an extremely difficult time was made much easier. The owner who met with us was gentle and compassionate, exactly what we needed. Although we are not planning on leaving anytime soon, my husband and I discussed making our arrangements ahead of time, to spare our daughter from having to make those decisions. Mr. Douglas came to the house to discuss what we wanted. A very nice man, Doug explained what services were available, including viewing, a service, a funeral, or cremation. He quoted the prices, which we felt were fair, and made our decisions. He completed the necessary paperwork and we were done. We learned is that the money paid in advance is held as a life insurance policy by an independent insurance company. Final arrangement are secured at today's prices. Also, the policy guarantees that the contracted services will be provided even if the funeral home is no longer in business.

We had to deal with a sudden death in our family. There were several people I spoke to during this…read moretime and they were all calm, caring and helpful. There were many options for the cremation and the price was very reasonable.

NEVER EVER UNDER ANY CIRCUMSTANCES go to the S RANDOLPH AVE address!!…read more We had a recent death of my in-law and this was recommended by a healthcare provider. We set an appointment, but there was confusion on whether we go to the Grant Rd or Randolph location to meet. We called several times before office hours and an Answering Service picked up who repeatedly told us to go to the Randolph location. WRONG: The Randolph location is an industrial area where I suspect they do the cremations. Later, we called at got a hold of the actual office and they confirmed they are on Grant Road. They graciously waited for us to arrive. The location appears like a small strip mall near the Michigan turn on Stone and Grant. They greeted us and took us to a conference room to discuss our needs. There were plenty of options and a very relaxed discussion on the sensitive issues of funerals. The pricing was very reasonable and they were very helpful in discussions about our needs. Specifically, they explained Veteran Services for the Marana Veterans Cemetary. We had no issues, and I would recommend for anyone-JUST DO NOT GO TO THE RANDOLPH location.

Over priced and take advantage of grieving families by over charging past their prices listed on…read morebillboards. They should be ashamed.

I was out of town when my 89 year old bestie died. Patricia…read moreis very kind and caring, helping me long distance with the cremation. Uses eDoc for me to sign necessary papers. So, overall, great service for a sad situation. thank you for facilitating the process.

Stopped in to pre arrange my single cremation. Friendly rep. Explained everything. Got to see my…read morerequested cardboard box to be fried in. Should have asked for colors. They have their own crematory. Will pick up my body and take it there. Easy peasy. Less expensive than Neptune. Just felt the need to get it done.

Terrible! They couldn't provide the ability to run a power point presentation video because they…read morelacked the basic IT expertise. My tech savvy siblings and friends were able to figure it out in the reception room. They were supposed to be honor Guard there to fold the flag given my father's veteran status. No show! They were paid upfront for original cremation charges. The additional charges for use of the sanctuary and reception room were paid via check from my parents' account. As the executor of the estate, I created electronic access. The bank shut the account down as a fraud precaution which was cleared up in a day. The check to Brings did not clear and was made aware of that the day before I am writing this note. I called them, they said they understood. Today I told them that I would have someone bring another check over. That said, the answer was nope! I gave them an option, I'll give you a credit card, or you take check. If you don't take a check, and opt for credit card, I'll write a review. As a family of reasonable wealth, I was insulted. Don't work with Joesph, the Funeral home director, I put this squarely on his shoulders. These people were unprepared to serve us in the best manner possible. Unfortunately, we are regular customers from back in the 1970's. Between family and extended family we have had nearly a dozen services from them. This was unacceptable and impacted our ability to celebrate my 91-year-old fathers' life. Shame on Joesph for his inattention to my family's request. No leadership!

My family has had to use Bring's services (sadly) twice this summer for services. They are…read moreextremely professional and courteous and honest. They were very kind to us during a difficult time

We have unfortunately had the need to use Angel Valley's services three times over the last 12…read moreyears--first for our son (2014), then my mother in law (2016) and most recently for my mother (April of 2026). In every single case--a funeral and two cremations--they were nothing but kind and professional, and most importantly NEVER made us feel pressured or tried to upsell us. The first time we used their services I went in on the defense, expecting the industry-standard SCI attempts to fleece the grieving and vulnerable. They completely surprised us by not even attempting to upsell caskets, urns, etc. and providing us with exactly what we asked for and allowing additional visitation. The funeral service was perfectly executed and The communication in all three cases was excellent. Delivery of my mother's ashes and death certificate was slow--but I was kept informed every step of the way. The transport company they use also deserves tremendous credit. I wish I could remember the driver's name, but he treated me with exceptional kindness and permitted me to assist. We have chosen to use them even though we live almost 90 miles southeast of Tucson because of how they've treated us in every case. There are several funeral homes closer to home, but the exceptional treatment we received as we dealt with the death of our son made us absolutely certain we wanted them taking care of us for my mother in law and my mother. While the way we were treated is everything, it would not be fair not to mention their pricing. They are exceptionally fair and entirely transparent in all costs. In every case what they showed us on their pricing sheets was exactly what we were charged, and there were no surprises. I would not hesitate to recommend Angel Valley for care of a loved one.

If my rating was based solely on the first meeting it would be 10 stars. They initially were…read morefriendly, kind, empathetic, everything you'd hope if you're having to deal with a funeral home. They didn't attempt to sell me a bunch of stuff, it was a very good experience and an excellent value for the money. But it ended after that. A series of events (that I prefer not to detail) happened that made me lose confidence in them. Up to and including the day I picked up my fathers remains. Extremely unprofessional and uncaring. I have not reached out to give them feedback as I've been grieving the loss of my father so unexpectedly. But I will do so in hopes that they can revisit some of their procedures.

I would be embarrassed if I were South lawn cemetery. It's been the same for years. Apparently,…read moreonce they get your money, they suddenly lose interest in upkeep of the plots. My wife and I went there yesterday to put Christmas decorations on her sister's site. We had a tough time finding it because it was overgrown by Bermuda grass and weeds. We cut the grass and weeds away so you could see her marker. In addition (same as last year and every year before) you had better have thick shoes or the goat-head stickers will make life VERY uncomfortable for you. BUT WAIT, THERE'S MORE! (as they say in TV ads). It's amazing that someone hasn't been injured, trying to walk on the sidewalk in area 9 (couldn't really tell if it said area 8 or area 9 on the curb). I have photos of the sidewalk. I didn't bother to get pictures of the squirrel holes next to the sidewalk. It's the same ones that I took pictures of last year. My wife and I and my daughter and her husband have niches at their sister cemetery on Grant Rd. My wife's parents are already in a niche there. The difference between the two cemeteries is like night and day. I had already paid off our niche a while back, but upgraded to a different one a few months back. I showed the pictures to our rep. Obviously she had to be diplomatic about her response, but you could tell that it was obvious neglect. How difficult would it be to take the two sections of sidewalk that go up and down and replace them? Bags of concrete are only about $5.00 per bag. It would probably take 5 bags at tops. It's cheaper than someone getting hurt.

My mother purchased a pre-paid cremation plan. Her death was unexpected to the family. Ms…read more Gonzalez was very gentle with my husband and I. I raised my voice over $20 for a fee for an additional death certificate, which I thought was paid for. But I wasn't really mad about the $20; I was mad about my mother dying. Ms. Gonzalez understood and gently guided me in the right direction. Ms. Gonzalez was easy to relate to and was comforting during a difficult time. I strongly recommend South Lawn.

Patty Nations, pre-planning adviser is excellent. Personable, thorough, and patient. I recommend…read moreher to help you plan for the inevitable. It gave me peace of mind.

This has been a debacle from day one with them, and I don't know if they're not training their…read moreemployees right or their systems are so archaic. They are raking in the money and they are not updating their systems. The people that work there are not working either hard enough or not able to work as hard as they can because the system is not set up for easy access.

To preface this review, this cemetery is just fine, if a bit in the middle of nowhere. Why the two…read morestars? Their COVID policies are asinine. My grandparents are in the mausoleum in the Catholic section, and the building has been locked for the past 6+ months citing COVID precautions. Yeah, I get it--we live in a dangerous world now with this virus, but you know what? We have masks; we have vaccines; we have hand sanitizer. There has also never been anyone else in there--either in the mausoleum or on the property. Furthermore, there is plenty of outside ventilation. So, what exactly are they protecting us from? Ourselves? Other people that are almost never in there? No, they just don't want to be bothered with leaving it unlocked and people going in there since that vandalism situation. I wish they would be more transparent on that part. Oh, and get this--if you want to go in there, you have to call ahead and make an appointment for someone to come unlock the place and let you in. What a nuisance! That's like making an appointment with a real estate agent to tour homes. We tried to go on what would have been my grandmother's 95th birthday, but that didn't exactly go as planned