Immediately after my bad experience (see my previous review), Anna from the salon called me to offer me a free deep conditioning treatment. I never took her up on the offer because I didn't want to have to face the guy who had given me attitude on my previous visit. Then, almost a year later, the salon owner sent me a Yelp message offering me a free facial to make up for my bad experience. That's what I call dedication. I really don't want to go back to Spa Sidney, but I give these guys major kudos for trying to win me back. I am changing my one-star review to a three-star review. Nobody's perfect, and it is impossible for a business to be five-star worthy 100% of the time. I wish Spa Sidney the best. read more

So I am a check list sort of gal, and was in need of a new shape to my do. But of course I am last minute. I dial my normal salon and find out my stylist left. Boo! And don't you feel slightly weird about asking where they went? Well it is the LBC, I am sure he'll turn up again at some point. I turned to my Yelp gals to see what was recommended. Wow, two glowing reviews from Cheryl and Hazel? With other glowing reviews from Monica, Holly and Krys??? I'm in. I call for a Sunday appointment which is pretty unheard of in the smaller, locally run shops in Long Beach and snagged an appointment! WOO! Kudos to Jackie who gave my hair the much needed shape and weight taken out, who didn't give me a hard time of being slightly hungover from having too many festive drinks at the holiday party I was at the night before, and just overall being a sassy LBC chick. $45 haircut and witty banter with a gentle and relaxing shampoo - maybe this is a good cure for hangovers too??? read more

I don't have what anyone would call a loving, warm or close relationship with my eyebrows. I've always resented them, just out there, all misshapen, all wayward and unbalanced; kind of like the rest of me come to think of it... I've never been good at shaping them -- tweezing too much off the right, off the arch on the left, and the whole experience was just leaving me feeling like a beauty school dropout. And so, staring at them in the mirror the other morning in all their unwieldy-ness, I mentally scanned my schedule that day to see if there was any way I could sneak time in to get them waxed. Following my morning doctor's appt, I put in the call to Spa Sidney, after recalling a favorable review from the favorable Holly T on this place, and besides I was in the area. Spa Sidney is fun, whimsical and inviting, and I found easy parking out front. Sidney is warm and funny, talkative and knowledgeable and gave me some confidence that my brows could be reckoned and reasoned with and that we'd put them on a plan (think Weight Watchers for brows.) After a comfortable, minimally-tweezing experience, we agreed to check back in with each other after 6 weeks to see where we (my brows and I) are and go from there. I'm excited to have added a threesome to this twosome with my brows -- Sidney makes for a great partner in wayward brow-hood. I look forward to seeing him again and watching him attempt to tame my untamed brows. I can't speak for the massage, facial or hair-cutting aspects of this spa-type place, but Sidney told me that he does all of the facials and massages himself so he has strict control over the quality. Based on my happy brows and the other reviews here, I think that's a good decision. Brow wax: $25 read more

Here you go, Yelp!...I went to Manny at Spa Sidney 100% because of your reviews. (Didn't hurt that I live down the street...) And did you let me down? Not this time. No, this time Manny came through in more ways than one. First, Manny was super nice! We talked the entire time he was cutting my hair - so much so that I was afraid he'd forget what he was doing. But I had no reason to fear, my hair turned out very well. And considering what he had to start with, I'm impressed. I can't wait to see what he'll do next time - now that I don't have Medusa head. read more

Update yelpers, My girl Eda ( formerly of Euphoria) has moved to Sidney's. Your tight necks and aching lower backs will thank her.

Like Monica P. said, Spa Sidney is absolutely adorable. All the workers are very friendly and warm. They have the cutest display of beauty products in front. I went here for a massage and Sidney himself gave me my massage. I asked for a deep tissue and it wasn't as hard as I like my massages but admittedly, I like really, really intense massages. It was still nice and relaxing, though. Sidney mentioned I should come back for a facial and I explained I don't really see the point in spending money on facials - I go in, they do some stuff and I come out looking the same - but he assured me once I get a facial from him I would see things differently. I haven't had a chance to go back yet but I will update this review when I do. read more

When you first enter Spa Sidney, you may ask yourself, "What does this little hole in the wall have to offer me?" Don't let it's size fool you, though. [Enter adage about books and covers here...] The true beauty of Spa Sidney (I'm full of puns this morning!) is the talented staff. All are friendly and gifted, but one in particular stands out... Manny has a knack for making anyone look amazing. After my first couple visits to Manny, I began getting compliments from the people I work with (in an office down, down, down in San Clemente.) But then something extraordinary started to happen- I was getting compliments from strangers! Strangers who would stop me just to ask who did my hair! Turns out, this is something Manny hears about frequently. Although you wouldn't know it from his humble demeanor, Manny has done hair & makeup for all kinds of magazines and what-have-you. Best part is, even a non-famous person such as myself can afford to indulge. If you get the chance, I highly recommend a visit to Spa Sidney. While not a true fu-fu-fancy boy, I did have my out of control eyebrows done there as well, and although they looked "cleaner," nobody has commented on them. Which is a good thing! read more

Much as I have tried to convince my hair it has refused to grow out of my skull my preferred color of red. So for many years I have dyed my hair. I've occasionally tried having it done professionally but most stylist around here are really blonde specialists and the results have always been mediocre at best. So back I would go to my laundry room with my dye stained shirt making a mess and getting my own mediocre results But the ( insert angelic angel choir sound) I met Renee. Renee teaches hairstylist how to color hair. And there is a good reason for that. It's because Renee is a color genius. Renee has made my hair look as though it does grow out of my skull red. Not just any color red but the perfect natural but bright with great depth and shine and I love love love it! She also did a lovely trim on me and I look like a new woman. She is delightful and her cute Aussie accent is endearing but she really really knows her color. Which is why I will be back for sure. read more

Sidney is a dream come true. No, really, a dream. I'm not really the girly girl type, thinking that splashing water on my face in the morning after I brush my teeth is considered "washing." Sidney has come to realize that and accept it, and has found ways to get me hooked on just enough product (think a cleansing liquid and some moisturizer) to make me look better than decent. One thing I can't manage myself is the not so wonderful Italian eyebrows I inherited... thick and full, like dead caterpillars above my eyes. Sid has been shaping them (or knockingthem down as I call it) for almost 10 years now, and I honestly do get compliments on them. I still find it odd for a stranger to tell me I have great eyebrows, but I smile and silently thank Sidney for his awesome work. There have been times when I have given in and gotten a facial, and experienced 60 minutes of pure heaven. The things that man can do with his hands... I walk out of the room barely able to walk, hair mussed up, and positively glowing. And yes... its all because of a facial. He uses quality products, understands your skin type, and teaches you how to make yourself look great everyday. As others have said, he is an absolute doll, super friendly and welcoming. As for the rest of Spa Sidney... all the hair stylists are super awesome. I haven't had a haircut there, as I am loyal to my stylist, but I have seen them create fabulous cuts on others. Everyone is friendly, hugs and kisses galore, and the shop itself is darling. Sidney has this knack for re-decorating about once a month, so everytime you go in something will be updated or moved around. It always looks fresh and up to date, and definitely not foo-foo shi-shi and stuffy. If you are looking for a new stylist, I suggest you give them a try. If you want to feel full heaven by way of a facial or spa treatment, pick up the phone right now and call Sidney. You won't be disappointed. read more

Just went in to get my haircut with Jackie. I have to admit, I normally postpone haircuts as long as possible in fear that my hair will end up butchered. She was awesome! She gave me tips on how to brush my bangs (since I was stubborn and requested to have them cut), she was patient with me and listened to my needs. I called a bit late (5:45 pm) and asked if anyone could possibly take me in since my schedule has been super tight lately. Jackie was kind enough to offer her services even though it was last minute. The salon is adorable and very cozy, I felt comfortable and at ease. Her professionalism and experience shined through and I left with an amazing cut. Definitely get your hair done with Jackie. The parking situation is a little tough, but that's the only downfall. I used the yelp deal and they honored without any fuss, it was a great experience and I'm definitely going to be a regular. read more

This review to so overdue! I have been going to Manny for at least two years now. I am about as picky as they come when it comes to hair. I think he's amazing but above that I love his creativity. If I need to change it up he always come up with an idea or vision where I could reinvent myself. Too often I have come across stylists who do the same thing over and over without any sort of imagination. Beyond the hair cuts, Manny just makes the whole experience fun- he is easy to talk to and listens well. We have shared many laughs and stories over the past couple years not to mention so many different styles of haircuts giving me a variety of looks! read more

I moved into the building next door to this place last summer. My fiance needed a hair cut so we decided to give it a try. Couldn't be more convenient. Christian cut his hair and it looked great! So, I decided to try. I love my hair, I have had it every color, every length, bangs, no bangs....etc etc. But now that I am a bit older and getting married soon, I kind of needed to pick a color and stick with it for a while. Christian is AMAZING! I have curly hair that I wear both straight and curly and he cut it perfectly. The color was awesome! Very Jennifer Aniston, not too blond, just blond enough. He is not chop happy and listens to what you want. Everyone in there is really nice, no ego's that you sometimes find in a salon....just genuinly cool people. read more

Today was my first experience at Spa Sidney. I booked a facial with Sidney himself and was not disappointed. The spa was clean and simple with a nice hint of orange throughout. Sidney sat down with me for a quick consultation about my skin and the problem areas. The facial was one of the best i've ever had. He educated me on each product he used and recommended a regime to improve my skin. The experience was relaxing and I walked away feeling refreshed and rejuvenated. I was so happy with the facial that I booked another facial for myself and one for my partner. I'll be telling all my friends about Spa Sidney. read more

I bought the $27 for $55 Yelp deal which is something you can't pass up. I decided to use the deal for a Brazilian (my very first brazilian!) The spa is really quaint and bright, and the owner Sidney is very personable and welcoming. Alexis is F A N T A S T I C! I can't wait to go back and get another Brazilian done. read more

Watching the video about this spa makes me want to go there, it sounds like everyone there knows what they're doing, so I gave it a try and I purchased a "deal" for SPA SIDNEY. What a "great" deal, I ended up with a rainbow hair color!!!!! In addition, I had a deal which at the end, was no deal because the total amount I paid what I was told without a coupon, although I had a "yelp deal". The total amount paid at sidney plus what I have to pay to get this fixed is way more that what I had paid if I was to go to a professional hair stylist. I explained the worker -not hair stylist for sure- that I wanted to evenly tone my hair because I've had highlights and putting a single color would not work, my hair needed a special professional approach. The worker seemed to "understand" the situation.....she said "okay, I get it" and my mistake was to believe her. Minutes later....she had used the same color all over my hair knowing that it needed a different procedure to achieve the wanted result; therefore, I ended with a rainbow. Thanks Amanda, great job!! It would all had been a different story if she would had explained what she was going to do and aware me that she was not best at doing color. That would had been highly appreciated. For the effort made in the design of sidney's website and effort made to give this place a professional look, I give them 1 star. read more

i live like 45 mins away but husband and i are more than willing to drive to go here! Manny is the best! He was recommended to me by my cousin for our wedding and since then, i've been coming back to him. he makes sure we get the right tlc for our hair. he gives so much attention to the cut. it's never rushed. we always leave happy. hehe... and sid is a sweetheart! husband and i (again) got our facial. so relaxing! i've tried going to other places to have my brows done and nothing compares to what sidney does. i know, it's just brows. but that's exactly my point! in other places they always rush waxing your brows off. you'll be done in 3 mins! not with sidney. he makes sure you get as much attetion as needed. he puts powder and ointments and toning lotion or whatever. he even massages it a little bit. you get what i'm saying. point is, i love it here. =) read more

Based on reviews of Manny on yelp I decided to cheat on my hairdresser and try a cut by Manny. I mean I live a block from the place while my usual stylist is in San Diego. I was having a hair crisis and was going to NYC in 2 days. I called Manny and he agreed to see me immediately. I have to say I have AWESOME thick, wavy hair that is naturally shiny and needs very little care. But my hair style was boring and the cut nothing to make my dark locks stand out. To top it off a close friend said I needed a new look and that my hair did not look my age (yes she is a hater big time) I told Manny I wanted a new look. Something more city, less good girl, with a dash of attitude. He did all that in 2 hours and made me feel like a million bucks. Manny is my new go to guy! read more

Had a great experience with the lovely Alexis Peterson, did exactly what I wanted on my 18 inches of hair, kept the length but made it look healthy and amazing! read more

Spa Sidney - Trimmed beautifully and styled! - Skin Care Near Me - Long Beach, California

Loved it! I have been going to Jackie for years and let me just put it this way, it takes less than one hour of being at work the following day for someone to say they love my cut and want my stylist name. Let's all be honest it's tough to find someone that you will give free reign to because you know they won't make you look like a jacka**... I do that with Jackie. She also does my boyfriend's fur - he would prob marry her just for the lifetime cuts (and some blow dryer trick she does) if I wasn't around. More about Sidney.... such a cute place. I love the back area where people can sit waiting for their spa treatment. Great products and great vibe. Cheers to Sidney... I will hopefully update soon with a facial review. read more

I went to Spa Sidney about a week ago and had Alexis do a Bayalage/ombré on my hair! I absolutely LOVE it! She also was able to fix my layers from a previous salon who made my layers uneven and shorter on one side they are not related to Spa Sidney. I couldn't be more thrilled and excited! If you need anything find everyone is amazing as well, but Alexis was definitely the best I have had! Thank you so much Spa Sidney! read more

Spa Sidney - The Bayalage/Ombre color and cut by Alexis!! - Skin Care Near Me - Long Beach, California

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Jamie is the greatest! I love the way she cuts, colors and styles my hair. I have frizzy hair and she does a great job with it.

I was in a pinch and wanted to get my hair done for a wedding. I had called my favorite salon Flaunt and stylist Alex was booked. He's booked every Saturday, I should have known better! Anywho, I had a friend tell me that she goes here to get her hair done. I did not remember her stylist, so I called and they took me within 5 minutes. The experience was ok. The stylist washed my hair and even got the back of my head (the back of he neck is almost always missed because of the way your head lies in the sink). I was super happy about that. When it came down to the style, I had asked for volume and curls. My hair is always flat. What I got was some curls and no volume. Another con, is that they don't take credit or debit cards. So I had to go find an ATM. It was also really expensive too, $45 for a style. I pay $30 dollars at FLAUNT. I handed the stylist $60 dollars and she asked me if I needed change. Pet Peeve!!!! Yes, I did. She's lucky I gave her a $10 tip. It will be the last time I go there. read more

I love Sidney!! My friends and I have been getting facials from Sidney for over 6 years. He is absolutely the most talented facialist I have ever seen, and I have been to dozens. In addition to an incredible facial, Sidney also includes an arm massage, leg/foot massage, scalp massage and NOW a parafin wax hand treatment all included in the facial price. This is unheard of! The last thing I want to recommend is getting a group of friends together to pamper yourselves and be sure to take advantage of the lounge in back. We bring in wine and finger foods, and just have a little party. It's so fun and relaxing - - especially when you use the funky aqua back massager. Heaven! read more

I MUST write an update regarding my experience with Manny. After many years I decided to add color to my hair. I've been reluctant to do so because I'm just not a fan of maintaining my hair (I'm known to go over 6 months without a hair cut). However, one day I decided to bite the bullet, called in and asked when I could schedule with Manny. It must have been meant to be because they had an appointment THAT day! I went in with a few pictures that I sort of liked but nothing that I absolutely knew I wanted. Manny advised me on what would be best for my color. He did his thing and it turned out GREAT. On top of that the color is so subtle (think sunkissed rather than streaky) that I only have to go in every 3 months to touch it up! Manny is my hair's godsend! read more

(So I had a groupon for Sidney's Signature Services.. Trekked down to LB and was surprised at the size of the Salon. COZY isn't really the right word for this teeny tiny place. However the size of the salon has no reflection on the amazing abilities of its workers.) Everyone at the salon was amazingly friendly! Greeted by almost everyone with smiles and kind words : ) Alexis (did my facial and massage) was amazing, charming and so friendly! She came in on her day off just for me : ) After the relaxin' came time for the cuttin'. Renee was a dream come true. I totally gave her free reign over my new look. My hair had been shoulder length, and I told her "Go for it". She did. My new cut is PERFECT for summer! I love it- read more

Had my second experience at Spa Sidney with hairdresser "Jaimie", I must say...there are those whom are good at their Craft and the those whom are exceptional! This would be Jamie. I have gone to many salons throughout Northern and Southern Ca, tough to find an artist whom is highly confident and patient to take on a short fabulous cut. Jaime's work is excellent! Thank you so much for keeping me polished and stylish! KIndly, Mary Mckelvie read more

Manny is amazing. I randomly stumbled in there one day, because I was desperate for a hair cut and I was unhappy w/ my old stylist. Manny fit me in, and I have been hooked ever since. I have never left w/ anything less than perfection. Update: I'm living in NY now and every day I have to talk myself out of getting a plane ticket back to LB so I can get my hair cut by Manny! Yes he's really that good. 2nd Update: I flew back and got my haircut. I had other stuff to do, but having Manny cut my hair was seriously one of my top priorities. He did not disappoint!!!! read more

Glad I came to this place to have my hair done. Thank you to Vaness. She did my hair just the way I like it. Love it, even my bf and friends like my new haircut. It has been long since i had it done but thanks to this place and to Vaness, I believe I finally found a place for my hair :) Would definitely recommend this place to friends. Another thing I like about this place is when I made the appointment I was able to get it an appointment the next day. When I had an emergency, I wasn't able to go right away so I called and got a call the same day to reschedule it. Love their good customer service and very happy about it. read more

Let me start off by saying I was nervous to get my hair cut. Its been years since I've gotten a professional hair cut (due to some horrible experiences) but I finally got the courage to get it done. I got their early and was greeted by the owner who was very friendly and gave me a tour while I waited. He offered me something to drink, gave me chocolate, and gave me the wifi password. What a great way to start. I was scheduled with Jaime and she did a fantastic job. She listen to my concerns and gave me her advice. I trusted her and I'm glad I did! I had long hair and I went to shoulder length short. I found my new hair stylist! I can't wait to schedule facials and massages! read more

I have received a few facials from a lovely girl by the name of Alexis!!! I will never go anywhere else for my face because this girl is absolutely awesome!. She is wonderful at explaining my skin to make sure I'm clear and gives the best neck and head massages this side of the Sierras. Alexis takes great care in removing every last tiny hair from my brow, and does her best to ease painful extractions. On top of that, she is excellent at product recommendation and has a beautiful creative energy! She loves her work and you can tell through the way she'll love your skin!!! SO thankful!!! Thank you Spa Sidney for the excellent experience! read more

Great small place, I think I have found my hair salon =) I came here to get a hair cut, nothing special just a trim. I loved my hair stylist, Jamie. Very nice, gave me good tips about what I should do with my hair and how to take care of it. The atmosphere seemed nice and relaxed. Price wasn't too bad, $55 for the cut but I had a yelp deal that I had gotten for $25. I will be coming back for future hair cuts! read more

Anna, is amazing! The great thing about Anna is that she listens to people and picks up on their vibe and comes through with a fabulous cut to fit the individual, every time! The second time I went to Spa Sidney to have Anna cut my hair I took in a picture. Before I showed it to her, Anna pulled out a book and showed me a cut that made her think of me. The hair cut was almost identical to the picture I had brought in. I've never gotten so many compliments on my hair in my life! read more

This is actually the first review I have ever written... and I actually used Yelp for the first time ever to find more information about Spa Sidney. I have been coming to Spa Sidney for about two years now, and I am consistently happy with the services and great people at this sunny little salon. -- Skin Care -- During my first visit to Spa Sidney (for a Yelp haircut special), I met the owner Sidney and took a walk around the salon and learned about the other services offered there. I spoke of my acne and skin woes... worse than it should have been for a 27 year old trying to become a "grown up". The skincare services and products are a bit out of my normal budget, but Sidney promised me that if I went along with his facials and products, in six months I would see significant improvements and in 12 months my skin would be totally improved. Well, it took some TLC (and a monthly facial, and high-end product such as Guinot and Jan Marini)... but he was absolutely right! I live away from where I grew up, so when I would periodically return home, I was always complimented on how great my skin was looking and progressing. The battle my skin waged against me was tamed by Sidney's high-tech (and relaxing) treatments and potions. Lately, I have encountered extreme stress and other personal issues to which my skin used to revolt... and we now simply encounter a few skirmishes. -- Hair -- My first visit to the spa was with a friend, yelp coupons in hand for haircut specials. I also added some highlights to mine. My friend got a really awesome haircut that totally reflected her personality in her new style. She had her appointment with Max. I had an appointment with someone named Jackie, if I remember correctly. The color looked great, and the cut was well-executed... just not exactly what I wanted. I felt like she didn't really listen to me, despite doing a very good job on the color and cut. She's probably be a great stylist to go to if you weren't quite sure what you wanted, but that just wasn't me on that particular day. ; ) Ever since that initial appointment, I have been returning to get my hair cut by Max and love it. He's friendly, quirky, and takes his time to cut my hair just the way I like it. He's been a good coach when I tried growing our my hair, and when I cut it short again. I have gotten color once or twice from Max, and I have been pleased with that too. One thing I like is that I have never felt pressured to buy any product or anything. I'll ask, "What's that you're using?" when my hair is being styled. I'll get an answer, a few details about it, but none of that uncomfortable up-selling of things. So - in short... great facials and skincare strategy, and great cuts. Also a good place for mid-length and short hair. read more

All my salon prayers have been answered by finding this haven. I was recommended to Renee by a friend. I need to send said friend an amazing thank you gift as Renee is magical. I'm not starting rumors but I think she comes from a family of unicorns, she is purely magical!! She came in early on a Saturday to accommodate my schedule, even though she was crazy busy, come to find out SHE WORKS SUNDAYS too!! I have a ridiculous schedule that rarely permits time for the necessities of life such as personal grooming. Now that I've found Renee, I shall look like a proper human again. I only had time for a haircut, which is amazing, however I will be back for my color and plan to get a facial as they use all Guinot products. LOVE, LOVE Tigi and Guinot and now Renee. So happy I found this place, just a bit disappointed that it took me this long. read more

I love my haircut!!! Jackie at Spa Sidney on Broadway has given me the perfect haircut. I spent the last three years looking for a great stylist to fill the void after my other stylist moved away. I have had countless bad cuts and bland cuts, and always have to fix it myself to no success. I was about to give up and shave my head bald until my friend recommended Ms. Jackie Amado. I thought"what the hell, one more try!" The best decision about my looks I have made in a long time. She understood the shape of my head, and my desire to no longer have to use products to correct the hair crazys!!! I have seen her a couple of times over the past few months, and my hair has gone back to perfect. I wake up in the morning, and have to do very little to start my day. I know it sounds a little corny, but she really is a miracle worker, a Cezanne with scissors. I cannot say enough on how much all you guys out there need to go get your haircut from her. Oh, she is well price pointed too!!!!!!!!!!! read more

These artist really know there stuff!!! It was my first time there and everyone was so welcoming. I took my sister and my friends here for facials to treat them for there birthday and Alexis really knew our faces. There faces glowed afterwards. While I waited I shopped around and realized that I was in a great part of long beach;well hidden. Worth looking for. Can't wait until my appointment! read more

Christian is the best! I have been getting my haircut by him for just about a year now. I have curly hair and am always changing my mind about where I want to go with my hairdo. Christian can do it all. I currently have super duper short hair. Christian totally takes a lot into consideration when he is cutting your hair, like facial structure and hair line. Not to mention, he is hilarious. I have recommended many people to Christian at Spa Sydney and will continue to do so. read more

I'm extremely happy with the cut I got at Spa Sidney. It was my first time, I was looking rather frumpy and I didn't know what I wanted to do with my hair. Anna asked me some questions about my style (or lack there of) and then gave some suggestions. The end result was wonderful and only took an hour. I just moved into the area and am extremely happy to have found my new "hair place." I'm not much for spa treatments, but the back room where they do all that stuff was super cute/clean. There was a definite good vibe to that place and it was the most enjoyable hour I had all day! Parking was easy (at 4:45 on a Saturday), I didn't have to wait, the price was reasonable and the conversation was great! read more

Unprofessional and rude- I had to reschedule an appointment and had been trying to call all morning to do that well before the scheduled time, nobody answers. So finally I left a voicemail saying "please call me back to confirm this I would like to reschedule" I get a call back from somebody with the MOST condescending attitude- Me:"Hi yes I got a missed call, I believe you're returning my call to reschedule the facial as I had said in the voicemail" Him: (Scoffs) "Um, a cancellation would have been nice before a reschedule don't you think?" Me: "Um yes I tried calling you all morning, and I made the appointment online late last night, so I had been trying to call you all morning." Him: "I mean, you were supposed to be here an hour ago, what happened? I mean, is everything okay?" (not in a nice way) Excuse me? First of all- don't try to talk to me like we actually know each other, second of all going on and on is the most unprofessional and rude thing to do with a customer let alone a stranger! As a shop owner I know a little something about customer service. I kept ignoring his questions of "Why didn't you show up, is everything okay in your life?" and finally I said so I wanted to come in next week etc" Him:" Ugh- so is this for?" Me: " Its for my mother in law. And I just want to clarify that I had been trying to get in touch with you to reschedule, and I didn't want to just 'not show up' on you." Finally I felt so uncomfortable by this conversation that I didn't want to send my mother in law here for a"relaxing facial" that I told him I hope this attitude won't be present when my mother in law comes in, its a gift for her. He was quick to ask me where I found out about them. I said yelp and I received a groupon credit. Immediately he urged me to get a refund from Groupon. Wow- great way to bring in continuing business! Defeats the whole purpose of getting new customers to try out your spa! I suggest you first of all answer the phone, second of all change your attitude, and third of all if you don't like your business bringing in customers from Groupon- get the hell off Groupon. WORST ATTITUDE EVER. read more

I would recommend Robert. He the best hairstylist I ever have. I have been going to him for years. I would drive an hr to get my hair done by him. He always do a great job. He always make sure you are happy with your looks before you leave. Everyone there is friendly and dog friendly. I have bought my puppy with me and they love her. read more