Unreliable, unresponsive, rude, poor quality. The list could honestly go on. This company was hired…read moreto fix my washer machine through a warranty with Lowe's. An absolute nightmare from beginning to....well I can't say end because there hasn't been one. The technician was over an hour late to the original appointment (over 6 weeks ago) and I had to call the office twice to get updates regarding his timing, not a single time did they reach out to me. They apparently then had to order a part and when I called back two weeks later they had forgotten about ordering it. Since that time I have not received any calls or updates from anyone. They also do not answer the phone or respond to messages.....like at all. I have left at least 3 voicemails over the last 3 weeks and not a single call back. My landlord has also left at least 2-3 with no response. Such a joke of a business.

I've had an appointment scheduled for over a week. They never showed up, didn't call, didn't…read morerespond to calls or texts. Rediciulous.

i've shopped at mcnallys appliances for 30 years,always great service.i like to shop local…read morebussinesses when a can. LEE has always been very helpful and courteous and delivers the right product

I've bought three major appliances here over past 2 years (and others before). Plus repairs to…read moreanother. Everyone is extremely knowledgeable, helpful, friendly. Lee in sales went out of his way to find me a fridge that met all my specs, Gilbert repaired my oven and assessed other appliances to see if repair was best option; John installed fridge, dishwasher, and microwave, offered tips on operating these models, and left the work space spotless. I'm a McNally's fan for life.

We just had one of their technicians come out to look at…read moreand repair our washer. Their employee Josh was amazing showed up on time. Very informative on what was wrong and was able to fix the issue! Josh got it up and running again! We are truly happy with their service, I'd recommended them to any one!!!! Thank you Josh!!!!

They have helpful and friendly staff and service tech. They were prompt in replying to my request…read moreand were able to schedule an appointment in a reasonable amount of time.

Dr. Cool was able to come out and fix my washer for me. Fast service when I needed it. Thank you!!!read more

I had Dr. Cool repair my LG dryer and he arrived right on time had the parts in his truck and in 2…read morehours had my dryer fixed and at a reasonable price. He was very pleasant and professional. I would highly recommend to anyone for appliance repair.

I think it says a lot when an employee of a company is willing to place others lives at risk via…read morereckless driving and harassment in a company vehicle. Swerving in and out of lanes in excess of 80mph. They swerved in front of our vehicle while we were in the commuter lane, this was our gift after honking at them.

Aweseome. Responsive and able to work with me on time. Will have more work for company as needed.read more

John is professional, courteous, knowledgeable AND ethical. Our A/C in our home went out. John…read moreluckily was in the same area as me when I called and came out immediately to diagnose the problem and found a burnt out motor and a blown fuse. John replaced the motor and fuse and also updated our thermostat to the modern day and charged a very fair price! Our system is more than 25 years old and eventually will need to be replaced. When that happens I know who I am calling. Steven.

John is very prompt, knowledgeable and professional. His…read moreprices are very reasonable and competitive. I highly recommend him