Carlos is the best! Flexibility with appointments, polite, knowledgeable and efficient!…read more We've had him out twice now, once for fridge service and today it was for dishwasher repair -- he knows what he's doing, he fixes what needs to be fixed and he does so with reasonable pricing. You're not going to find better! Highly recommend!

My dishwasher was acting up so I called Carlos about it. He was very nice over the phone and we set…read moreup a next day appointment. He came and checked everything out and it seemed the machine was working fine while he was here. We pretty much determined it was probably user error by me. Turns out there's a delay start button that I might have pushed unknowingly, and therefore made it seem like it wasn't working. I tell you all this because I was happy he was so honest about that when others could have and probably would have taken advantage of someone. He still ran all his diagnostics, gave me some inside info and showed me how to do some things that will ensure that the machine is working good and properly. He was very professional yet friendly and very fair and reasonable. He didn't gouge me with a high total when other companies probably could have. I was very happy with his service and his prices and I definitely will use him again in the future and I will also refer all my friends to him. Thank you Carlos.

Nicholas was quick and easy came out on a Sunday repaired it and it was fixed. Thanks again.read more

Nicolas was prompt and professional. The company was quick to respond to all communications. He…read morecame and took care of our issue on a Sunday afternoon, which was much appreciated to avoid having to fit in into a busy weekday. He worked quickly and gave me some good additional information and tips about maintaining the dryer. No more loud thumping noise.

I personally didn't arrive home in time to meet Ray, but Mark did. I called Ray yesterday regarding…read moreour GE All In One washing machine that would not spin or agitate. Over the phone he mentioned that it could be the belt. We arranged for him to be here today between 3-5 p.m. He called this morning to ask about coming early, which was absolutely great! Ray was a joy and really nice. he replaced the belt and the price was extremely fair. We called this business because I read all the reviews on Yelp, plus this company has been in business for a long time so I knew they were doing something right. Wonderful experience. We will definitely call Ray if we need any other repairs. Thanks so much for your time, excellent communication and expertise. Very much appreciated!! Highly recommend Ray and this business. Satisfied customers over here!

Ray was great to work with. I reached out to him about my dryer, which had a burnt smell coming…read morefrom the lint and was having other issues. He responded quickly, came out the very next day, and communicated clearly about his arrival time and pricing upfront. He took the time to thoroughly diagnose the problem and explained everything in a way that was easy to understand. I really appreciated his professionalism, honesty, and responsiveness. Highly recommend Ray if you need someone reliable and knowledgeable!

Great licensed and insured company!!…read more My washer stopped working and they were able to come out the same day! They text you when they are en route. :) service fee is $59, which is applied to your service! 10% off for first time customers He was quick and assessed the drainage motor was broken. He had one on hand and was able to replace it. They say they use genuine parts but I didn't check before they installed it. Our washer has been working well! Thank you!!

Technician was extremely fast and extremely polite. We were given a timeframe of 2pm to 4pm and he…read morewas actually EARLY. Within 30 minutes, he had both the washer and dryer taken apart and diagnosed. Very fair pricing, will definitely keep him in mind for future needs and recommend to all. Thank you!!!

I called at 4:30pm, had someone here by 7:10pm and my washing machine was fixed by 8pm. Very happy…read morewith the punctuality and service! Victor was very nice too.

The visit was beyond disappointing. We hired this company to assist with a subcontracting job and…read morewere very clear that they were not to discuss any details of the job with the homeowner. Despite this, the technician did the exact opposite. I was quoted $1,000 for the repair, which justified obtaining additional quotes before proceeding. When we decided not to move forward, the technician continued speaking directly with the customer, attempting to persuade them and ultimately making them feel very uncomfortable. I was charged $92.56 for a high-pressure sales inspection. Overall, the lack of professionalism, failure to follow clear instructions, and the uncomfortable situation created for the homeowner were extremely disappointing.

Highly recommend Abel!! He fixed my dryer that had been making a lot of noises and his prices were…read morevery reasonable. Very happy with the service and he is a wonderful person as well :) Thank you!!

Very honest, quality work, communicated well, on time. Highly recommended…read more He changed a pipe in our dishwasher.

I had a great experience with Nice Guy Appliance Repair. Frank, the technician, was on time,…read moreprofessional, knowledgeable, and worked quickly. He was honest about the condition of my Samsung washer and gave realistic expectations about its longevity. I appreciated that he was patient and took the time to answer my follow-up questions thoroughly. My only feedback is regarding the initial communication and scheduling process. I initially left a voicemail and didn't receive a callback until I followed up, but they apologized and were responsive and communicative from that point on. I'm also someone who likes to compare pricing before making a decision, especially in today's economy. I appreciated the effort to answer my questions and provide the information I requested, even though at times I felt my many questions may have been outside of their usual interactions. Overall, I would absolutely recommend Nice Guy Appliance Repair for their quality work, honesty, and knowledgeable technician. I appreciate the service I received and wouldn't hesitate to use them again in the future!!

He was on time , very professional. Didn't talke long at all.He installed my over the stove…read moremicrowave with out using the template as it was lost during the 1st installation. I would definitely hire him again.

Diagnostic and repair all in the same day!…read more My GE oven suddenly stopped working and needed a new igniter. Alex came out right away to diagnose the issue, and I expected it would take at least a week to order the part and schedule a separate repair visit. Instead, he had the part in stock and returned the same day to complete the fix. It was incredibly convenient and impressive service. Great to know Alex is a true all-around handyman who can service just about any appliance. Highly recommend! Thank you!

fast and personalized. they go the extra mile to assist…read morethey fixed an icemaker issue with my refrigerator that I've been struggling with for over a year. Several other people had tried and couldn't fix it. The guy was amazing was a simple problem with the motherboard in the back of the refrigerator. Who knew refrigerators had motherboards, lol but he fixed it quickly and I had ice! For the first time in a year, I would call them back with no hesitation the next time something goes wrong with one of my appliances!