Spectacle

It's the people. I recently visited Blink for an exam and ended up buying a pair of glasses and…read morecontacts. The doctor was amazing and helped make me aware of the miracle that is multi-focal contacts. For a long time I've been unable to have a full range of vision with previous contacts, so this was very welcome information. He took the time to patiently explain how it worked and answered all my questions. I purchased a pair of frames they had from a local area business, Shwood, who has a great selection of natural looking, wood frames. I paid and began my standard two week wait for the glasses. Then things took a turn. I learned that the high index lenses I bought would be indefinitely delayed and they tried to help by suggesting a slightly different product that would even be less expensive. I ended up learning that even those would not be done in time for a very important out of town trip and I began to get very frustrated and voiced my frustration with the staff who called. Even though my frustration showed through, the staff stayed calm and professional, and tried to do what they could to mitigate the impact and explained the delay was due to a wide-spread supply issue. I realized it had something to do with the shipping bottleneck that has been in the news recently (Hormuz) and it really was out of their hands. I could tell they tried everything they could to still meet the initial deadline. It's not how I wanted things to go, and it would have been great if I received my order on time. But that's just how things go sometimes. Upon reflection, the important thing to me was the people you had at your side when things DID go wrong. And I found that they were as professional, courteous and conciliatory as you would want in that situation. They really wanted to do what they could to help. So even though the experience didn't turn out perfect, I feel it was 'the people' who wanted to do what they could in an imperfect situation that makes a place worth your patronage. I hope if you give them a try, you'll find the same. Thanks!

No "five star review" from me. And I'll never go back. The selection is pretty good (but let's…read moreface it, if you find frames you like, just go online to buy them a lot cheaper). The service is civil and they take time when it's clear you're going to be dropping serious money. But, after dropping over 400 dollars on lenses (I brought my own frames to them, but read on about that) and I asked for a box to put my new glasses in, they said "Ten dollars". Really? After all the dough I just spent? It left a bitter taste in my mouth and I probably won't go back because of that petty gesture. Ironically, the frames were purchased FROM THEM two years earlier for a few hundred bucks. Not a good way to end what was a good experience. There are too many other choices in town. Good bye, Blink. You lost me.

2.7 mi•Sullivan's Gulch, Northeast Portland

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Eyes On Broadway

4.7(229 reviews)

I've came in here multiple times and there is a guy who works here who is extremely rude with…read morehorrible customer service. The shop also increases their pricing above the suggested retail price from the brands they carry. A quick google search on some of their product and they out price most of the market due to their high markups.

I was in town for 2 days for business and bent my glasses frame. Eyes on Broadway truly saved me by…read moregetting me in quickly and carefully repairing my frames! Wish they had a store where I live!

4.7 mi•Creston-Kenilworth, Southeast Portland

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Winner Best Eyeglasses year after year

Asterix Eyewear

4.5(120 reviews)

They had Great help options, such as rushing my order for a fee. Pricing seemed very reasonable…read more My glasses were fixed with quality workmanship. Like new really. The people were helpful, friendly and accommodating.

I have come here several times when my glasses needed a minor fix and have always received the…read moreabsolute BEST and often a quick & free repair service. Customer service that is hard to find nowadays and so appreciated. I will happily choose this shop to buy my next frames or for any repair service. Highly recommend!

2.2 mi•Mississippi, Boise, North Portland, Northeast Portland

Tag Heuer

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Frames for everyone

Myoptic Optometry - Dr. Summy To, Optometrist

4.6(240 reviews)

Went in for a repair on my nose pads and Deja immediately with confidence popped up and was eagered…read moreto help when no one else was able to change the pads she took her time and did it successfully and then adjusted them to fit right. Friendly knowledgeable and ready to help ... would recommend her with my eyes closed....

This review is long overdue, but I ordered new glasses here in a SALT frame…read more I was very impressed with Myoptic's wide range of eyewear selection and the different lens options available to meet each person's style/needs. After receiving my new glasses, I'm glad to say everything turned out well!

8.0 mi•Southeast Portland

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River City Eyecare

4.5(37 reviews)

12 years in business

Locally owned & operated

Love River City Eyecare! I've been taking my family here for years. I recently developed a painful…read moreeye infection and Doctors Breeden and Provost saw me promptly as my condition escalated and treated my condition. The medical care and customer service is awesome here!

Rather unpleasant experience...receptionist was patient, friendly, and helpful, but twice I was…read morepressured to pay pay extra for dilation. When the receptionist brought it up, I asked if it cost extra; she said yes, and then told her I wasn't interested. You'd think it would end there. After Dr. Breeden finished the main portion of the exam, she made it a point to get up, close the door, and lecture me about the importance of dilation, imploring scare tactics, and comparing it to having vitals checked. This was just insulting. It's my health, and it's my money, and I have the right to opt out. I'd like to think that professionals could take a hint that money is clearly an issue for me without me having to say HEY, I'M FUCKING BROKE, I'M JUST HERE TO GET A PRESCRIPTION SO I CAN BUY CONTACT LENSES. The icing on the cake was not being given (or emailed) my new prescription at the end of the visit. After I emailed them asking for it, there was another little passive aggressive cherry on top -- part of my prescription was left blank, and I had to dig up my old prescription to find the number (the BC, or base curve, which is either 8.4 or 8.8 when ordering contacts online). So thanks, ladies! Very professional.

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Dave Thayer Frame Repair

5.0(37 reviews)

14.0 mi

Hidden savior if your glasses need help! After searching high and low for someone to weld a small…read morepart of my frame, Dave had everything perfect within the hour. Don't give up when you enter the store and think to yourself this is not a place where I can get my glasses fixed. Just ask for Dave.

I travel 25 miles one way to get my glasses fixed by Dave Thayer. Thank goodness there is a skilled…read moreeyeglass repairman still providing the services to counter the eyeglass racket. He often can fix while you wait and warranties his work. Give him your business.

The pair he replaced the arm covers and nose pads on, as well as the pair he fixed the arm/hinge angle on

Dave

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His booth is about halfway back from the little sign in the window.

The Eye Studio

4.4(86 reviews)

0.9 mi•Pearl District

First day of vacation and my glasses broke: screw popped out and I didn't think to bring a repair…read morekit with me. Searched Yelp for the nearest eyewear store and called The Eye Studio at closing time to ask if they could repair my glasses first thing in the morning. They said "not a problem!" Polite staff hooked me up quickly and saved my vacation! Thank you!

Exam: Full eye and contact exam…read more Pros: The experience was great! The doctor and staff was thorough with the exams, scheduling, services, and supplies. The place was very very clean and organized. From the outside it looks super small, but it's actually spacious! The equipment is up to date and I left feeling as if I did my eyes justice today! Kudos to the Eye Studio. Cons: Oh the one thing I didnt like was the constant messaging and reminder's once you've scheduled. If I dont make the appointment just charge me the $30 that you all have listed in the sign up process. Please please please do not blow my phone up with trxt, emails, or calls. I promise you I got it! You and every other appointment service I have scheduled does the same thing. Makes me place your number on mute to avoid the annoying reminders.

1.3 mi•Downtown, Southwest Portland

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Equipment

Eyes on You, PC

4.8(53 reviews)

Traveling to Portland, I needed emergency help with my glasses. Jason at Eyes on You was so…read moreskillful, kind, and generous with his time. I don't live here, but I will let all my friends and family who do live here that this is the place to go for eye checks, contacts, and glasses

I have been a patient here for two years. I have gotten the best results eye care I have ever…read morereceived(I've been wearing contacts since 4th grade). All that time I'd never had a doctor give me a manual eye check on top of my digital checks to really check my eye health. I am so thankful all the insight I've gained about my eyes by going here, she is truly a fantastic doctor!

LaEyeworks

Cute front window display

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Polsinelli Optometry

4.9(95 reviews)

7.9 mi

Changed from another eye clinic and so glad I found them. Great!! The exam was thorough and Dr…read more Polsinelli is very professional and kind!

Found this place to be nearby and highly rated on Yelp so I decided to get my annual eye exam here…read more What a pleasant experience! And I will be endorsing them to all of my family and friends! Dr. Polsinelli was so thorough and has the nicest personality! Turns out he's married to his partner optometrist, Dr. Miyamoto, who graduated from the same high school I did! Such a small world. His exam and explanations were beyond my expectations. I mean I've been told for years that I had dry eyes, but no one ever said how to treat it other than buy eye drops. Dr. Polsinelli actually gave me a lesson on home remedies and what causes the dry eyes. After talking about my life changes, he also told me he offers free pediatric eye exams to children 6-12 months old. Wow! I just can't say enough about his practice and I look forward to meeting his wife one day!

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Connor L.

9 years ago

I arrived at Spectacle for a routine exam to determine if I needed a prescription update. I was initially helped by Gustavo, who was affable and easy to talk to, but always professional. He ran the preliminary tests on my eyes and was able to discuss the function of each machine I was being tested on in-depth. Afterward I met with Dr. Schmitt, who completed the rest of my eye exam. Not only was he also quite knowledgeable and friendly, but in my brief conversations with him before and after the tests, it became apparent that he also deeply cares about eye healthcare. I felt incredibly comfortable entrusting my vision to a professional who is both an expert and a good human being. On my way out, Gustavo asked if I wanted any new frames with the lenses I ordered. Initially, I was wary of some of the prices, but Gustavo directed me to a rack of frames that were both affordable and stylish. My experience at Spectacle was overwhelmingly positive, and I would recommend this establishment to anyone looking for a pleasant glasses shopping venture or an eye care specialist with a mix of technical know-how and heart. read more

Zack L.

9 years ago

The team at Spectacle PDX is phenomenal across the board. I constantly recommend them to both friends and co-workers, as they are definitely the best. Dr. Schmitt uses all of the most current technology to get your rx dialed in, and does an amazing job explaining things, offering options, and helping you with the prescription side of things. Then, Hector and the rest of the team who help you find frames to fit are absolutely phenomenal at what they do. I have purchased two pairs of spectacles from them, both of which were slight variations on the frames I would have chosen on my own (I was in same neighborhood, they suggested a bolder style/color in both cases), and I just constantly get compliments on my frames and I absolutely love them. Shopping for glasses is so hard, as you have to project yourself into wearing them all day every day, which is a challenge, but the team is there to help you make the choice. So glad I found this place, it's by far the best experience I have had in my twenty plus years of getting glasses. Can't recommend Spectacle enough. read more

Jee K.

9 years ago

What an awesome experience coming to spectacle! I've been wearing glasses since I was 16 and I've gone to many different places for glasses and Spectacle has been by far the best place I've been to. The staff is really great; they're friendly, knowledgeable, easy to talk to and very understanding. Elora made the process of buying my frames so easy I almost forgot I even bought them! It was that quick and painless. You can tell that they really care about the quality of their work. All of the equipment is very clean and up to date, the displays are kept very nice and neat as well, and its surrounded by windows that lets in a lot of natural light. Dr. Ngo was really nice and she seemed very experienced and comfortable with what she does. She answered all my questions and even gave me information about my eyes I didn't know before. I would recommend her to anyone looking for a new optometrist. I'll be coming back to get some prescription sunglasses soon! read more

Valerie F.

9 years ago

I have gone to a handful of different optometrists and I would probably say Spectacle Pdx is by far one of the best ones. I found out about this place through Elora who does some pretty amazing stuff for the company. I love the location and atmosphere there. Everyone is very friendly and inviting as well! My eye exam was also very thorough and they were able to break down each process for me so I was able to understand what exactly what was going on in my eyes and I thought that was great. Their frame selection is amazing! They have so many unique styles to choose from that go beyond the generic brands I'm use to. I also love their share sight program they offer which I was lucky enough to be apart of. They do a great job giving back to the community. So if you're looking for some fun new frames and an inviting environment to do so in, you should definitely check out Spectacle Pdx :) read more

Caroline F.

237

11 years ago

Spectacle is the best ever. Dr. Schmitt and his staff are so concise and are great at helping you understand any questions you may have. I had been going to another eye specialist and never saw any results in over a year. As soon as I left Spectacle I felt a huge relief - I finally feel like I understand my eyes and all of my questions were answered by doctor Schmitt with both photos and videos. I never knew that I would need glasses, but I am so excited to receive them now that I know why I need them. In addition to the great care they give you during your appointment, picking out glasses is so much fun. They have a wonderfully curated selection of glasses, it is a relaxed environment and stress-free. The interiors and decorating also makes you feel like you are being taken care of. It is clean and just feels really nice :) I definitely recommend going to Spectacle! read more

Betsy S.

8 years ago

What a first class, fun office with expert care, and a friendly, professional staff that is dedicated to stellar service! Additionally, you will not find a better collection of stunning, modern frames anywhere! I especially appreciate the state of the art machinery that provides a comprehensive exam without dilation. Dr. Schmitt is extremely knowledgable, down to earth, and did an excellent job explaining and educating me about my eye health. I have never had optometrist spend so much time with me. The front office and opticians are talented, charming people who are equally invested in the practice. They are friendly, attentive and really know their stock and business. They make sure you are comfortable and enjoy the process of finding the perfect frames. You will never feel rushed or pressured. This is THE PLACE for superior eye care and gorgeous eyewear! read more

Alex S.

11 years ago

My experience at Spectacle was simply terrific. All members of staff were very up-beat, cordial, and accommodating. The offices and storefront were incredibly clean and modern, with a wonderful selection of frames in a variety of price ranges. The staff really stood out as exceptional during my entire visit. They helped me navigate various financial questions, provided clarifying advice, and made my eye appointment one I won't soon forget. Dr. Marc Schmitt was overwhelmingly kind and professional, not only equipping me with the best eye solutions, but educating me as well. His friendliness and professional demeanor is something that will keep me coming back to Spectacle as long as I find myself in the Portland area. The experience couldn't have been more positive. I've already recommended Spectacle to a few friends, and would recommend it to you as well! read more

Emily L.

9 years ago

I went to Spectacle on a busy Saturday afternoon to get an eye exam. At the front, Christy greeted me and gave me a form to fill out. It only took a few minutes, and then the tech, Gustavo, took me to a separate room to look at my eyes. He used several machines and was able to knowledgeably answer my questions about what he was looking for. Then Dr. Ngo went over the results with me and helped fit me for contact lenses and for glasses. I have a challenging prescription and I was impressed that she was able to explain so clearly each result. Then Gustavo helped me pick out frames while figuring out what my insurance would cover. Everyone I interacted with was very friendly and knowledgeable, and the tech and the doctor both went the extra mile to ensure I could have affordable contacts and glasses. read more

David A.

9 years ago

I first met Dr. Anderson when he was practicing in Washington. He is patient, thorough and very good at what he does. Since his family relocated to Portland I have seen numerous doctors and offices with no luck finding someone who is able to provide the level of service and care that Dr. Anderson does. I have a complicated eye condition and I learned my lesson. It is worth taking a day off of work to come get good service. His office staff is kind, professional, and very helpful with trying to collect records from the multiple previous offices I have seen and doing their best to work with my out of state insurance. I cannot say enough good things about Dr. Anderson and his office. read more

Sheryl D.

8 years ago

Me and the husband are seeing the doctors here for our annual eye check. And while I thought Dr Schmitt was a very detailed, polite, knowledgeable doctor, I met Dr Ngo who is equally very competent. I love it when I go to a clinic and feel that you are really cared for. And this is one office I can say that does just that. You can get back to them if you have questions. I always have to wait for at least 15 minutes before the doctor discusses the results with me which makes me a little impatient. BUT I figured that they really take time to discuss the eye results to each patient, you wont feel rushed. I recommended this office to lots of my colleagues and friends. read more

Meaghan F.

9 years ago

What a beautiful team! Having just moved to Portland and running low on contact lenses I was desperate for an Optomistrist. The amazing Emily fitted me in straight away and I was warmly welcomed by her as was my 11 month old baby. They put me at total ease with both Emily and Dr Anderson entertaining and holding my baby, all the while still throughly examining me and giving me the best care and advise. Even the administration aspect was seamless and easy. For an Australian who doesn't yet know the American health system, spectacle made it so straight forward. Such a friendly, professional and kind team at Spectacle. Thank you guys!! read more

Dave M.

11 years ago

The entire experience was pleasant, easy, and helpful! The full experience -- from the pre-check-in paperwork to the exam to getting great new glasses was efficient and professional. Dr Schmitt explained what each of the exam results meant, and let me ask questions. He even explained the different types of lenses available and why a mid-tier lens would be the most cost-effective solution. They helped me find the eyewear that matched my insurance and my budget, and now my eyesight is better than 20/20. Pleasant atmosphere, helpful staff, and a knowledgeable Doctor! I love my new glasses! I'd highly recommend Spectacle. read more

Bria W.

9 years ago

WOW. I mean, this was my first eye exam, but I can't imagine anywhere being better than this!! The staff is knowledgeable, comfortable, and SO FUN. Gustavo, Dr. Ngo, and Jessica made it an amazing experience from start to finish. Is it weird to want to go to the eye doctor like you would your favorite coffee shop? As in, every day? Well, I don't even care if it is because SPECTACLE IS THE BEST. Also, I got my first pair of glasses! So I owe them credit for a monumental occasion. I downloaded yelp just so I could brag about them...can't say enough good stuff! Stop looking anywhere else, go, and leave happy. read more

Alex S.

10 years ago

I was in the neighborhood and decided to stop in on a whim to see if I could get my only pair of glasses repaired. Jess who was absolutely wonderful and incredibly pleasant greeted me at the door and told that she'd be happy to take a look at my glasses. A few minutes later she reappeared with what quite honestly looked like a brand new pair of glasses. Not only did they sparkle, she also adjusted them multiple times to fit my face, and even polished the lenses. Did I mention this was free of charge? As soon as I purchase my next pair of glasses I am going straight to Spectacle and Jess. read more

Daniel O.

523

8 years ago

Had a superior experience at Spectacle. James Thomason went above and beyond to reach out to suppliers on one set of frames I was considering. Ultimately settled on an excellent pair of Salt frames that fit perfectly and for which I get frequent complements. Store has an excellent array of unique and stylish frames to choose from. James reached out to my insurer and made sure all possible discounts were provided in purchasing my frames. I was actually surprised at how little I paid in the end. Overall it was an easy and pleasant experience. Staff were very professional and friendly. read more

Howard B.

7 years ago

Spectacle PDX was amazing! They have the latest technology paired with friendly, competent, and knowledgeable staff. I always hate the pre-test part of my eye clinic experience but at Spectacle I almost enjoyed being pre-tested! Dr. Ngo was friendly and explained each test and result in ways that were easy to follow and not scary! My optician Jane was a true frame whisperer. She picked out a frame I would not have looked twice at, but she was right! The glasses are perfect and fit my narrow bridge well! I am recommending Spectacle to all my friends and colleagues. read more

Mya A.

1 year ago

I've been wearing glasses & contacts for many decades. The eye exams performed by Dr Marc Schmitt at his practice, Spectacle, are by far the best, most thorough exams I've ever had. Dr Schmitt is current on the latest technology in his field. As his patients we benefit from that in a big way. This is not an eye specialist factory where one size fits all & patients are treated as cogs in an assembly line. Dr Schmitt treats every patient as an individual. He really cares about his work. I have been going to Spectacle for six years and would not go elsewhere. read more

Maxwell S.

9 years ago

I've had dry eyes for the past 2 years, without any real answer from other eye care professionals. Dr. Ngo is most professional, she gave me an answer that not only describes why but, gave me the remedy as well. The staff is so friendly and I didn't feel inadequate or ignored. The very best is at this eye clinic. The latest in eye care technology. I didn't have to go through having my pupils dilated. Just a few quick photos and bif bam boom I was done. All in all the very best experience I've had, hands down. Thank you Spectacle! read more

Bex D.

8 years ago

I haven't bought new glasses in about five years because I hate getting my eyes dilated. Spectacle has current high tech machines that allowed them to not only assess my prescription but also to check for a variety of eye health issues all without dilation and the traumatic eye puff glaucoma test. They also have an array of amazing frames, and Jane helped me pick out the perfect pair. Everyone was helpful without applying any pressure. I had a wonderful experience and will definitely be returning. read more

Celia G.

9 years ago

Everyone was so nice and helpful! I've been wearing glasses since I was a toddler, so I've been to lots of optometrists and had various experiences. Dr. Anderson was great, and really took his time with my exam. He even explained some new things to me about my eyes. The whole experience was great, especially the fancy machine that saved me from having my eyes dilated. They also had my trial contacts in within the same week as my first appointment. I'm excited to go back and try them out! read more

Spectacle - opticians - Updated September 2026

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Eyes On Broadway

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I had a good experience with EyeQ recently. It's been years since I had my eyes tested, and I have…read morevision insurance through work that I'm not using. So I stopped in for a full exam. Making an appointment was easy, I was seen on-time, and the exam itself was straightforward and thorough. The building is cool - an old lofted ceiling lets in plenty of light. They have a variety of racks of glasses, ranging in brands and price points.

First time I went on vacation and forgot eyewear. They were so nice and helpful and got me some…read morefree sample contacts. Have an updated prescription handy though!

Went in for an annual eye exam while wildfire smoke was in town. My eyes were kinda bothered by the…read moresmoke and the doctor saw it. The conversation should have stopped there. Instead health insurance was billed with a medical exam when its quite obvious what caused it: the smoke. I didn't need a doctor to tell me that. The prescription the doctor gave was for over the counter re-wetting drops. The purpose of my visit was an annual eye exam, not to diagnose why my eyes were partially red. It's fairly obvious why. I'm walking through in one of the most polluted cities in the world on the way to the optometrist. The doctor should have said "Wildfire smoke is irritating your eyes. Come back next week or when the smoke clears for an exam." This is how my old eye doctor would have handled this and he operated until retirement, had a great practice, was passionate about optometry. What do I get here? A business that operates like it's run by private equity. They did a bait and switch. Instead of what I expected to pay for an eye exam, they billed a more expensive health insurance co-pay. This seems more like a money making strategy and insurance fraud than looking out for my well-being. When I called for clarification the woman I spoke with was not helpful and she wouldn't reverse the health insurance claim. I was honestly frustrated when I found out there was no recourse and the woman I spoke with was not understanding. She didn't treat me as a person seeking health care, more like a customer that needs to go away. My Optic turned a $10 eye exam into a $60 health insurance co-pay on a whim. I didn't go in looking for help with my eye dryness due to wildfire smoke. I wanted an annual eye exam. I didn't ask for the services they billed me. The doctor didn't make it clear what was going on with billing in the exam room, didn't give me a choice. Had I been given the choice I would have opted out and come back later for an annual eye exam. I looked into this more and on the chart it says the doctor diagnosed me with "eye dryness due to excessive use of contact lenses." I hadn't worn contact lenses in weeks not did I wear any into the appointment. The woman threatened to charge me the full amount for the visit instead of charging health insurance as a possible conclusion. I think they are committing insurance fraud. This experience left me wanting to dispute the claim and still needing an eye exam, questioning if I should even go to eye doctors if the lot of them are going to practice business this way. They need to make it really clear they can turn your eye exam into a medical exam and give you the opportunity to deny or accept. Instead, it's confusing and you end up spending more money than you intended. When I was asking why the insurance needed to be billed, I felt pushed around. No one was explaining anything properly. This place used to have good customer service and good doctors. Now I'm not so sure.

Professional service with friendly and knowledgeable staff. The shop is modern and also pretty fun!…read more I had a regular eye exam with Dr. To and was very overwhelmingly impressed by my experience. The quality of the patient education was exceptional, and I really felt heard and seen by my provider (pun intended). Parking is easy on the adjacent streets and it was easy to make an appointment online. Pricing was described in full transparency, and I was able to refuse additional services that didn't feel necessary or applicable to me. I was able to use my vision insurance very easily too. One of the more reputable and quality places to have your typical eye exam experiences. Make sure you check it out soon!

Myoptic Optometry, Burnside

4.3

(121 reviews)

I've been to the two other Myoptic eye places. This one is just as good. I've had the same doctor…read morefor the last 5 years at Myoptic. I have no compalints. They treat me very well and make good recommendations on eye health. The eye glass collection is decent. I'm a collector so I purchase my frames direct from designer. However, there were some cool frames to pick from. Give the place a try for your next annual.

At my recent eye exam at Myoptic, I was given a new prescription. But the new lenses made me see…read moredouble (literally). They tried to gaslight me that seeing double was normal and I just needed to get used to the new prescription - yes, really, they actually said this. Then when I complained again a week later - because I was seeing double! - they tried to blame it in the lenses and not the new prescription they prescribed. Finally, they had a different doctor examine me and she gave a different prescription. Even then, no one ever admitted they were wrong and only offered the meekest of apologies and never offered anything to try to make up for the 4 trips I had to take to their office due to their mistakes. Just plain awful service. And also dangerous to suggest to someone to just suck it up and wear lenses that makes them see double.

Foster Vision

3.5

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I've received my glass form Foster Vision every year for over 6 years…read more... They do a complete exam and give great advice, I'm am always pleased w my glasses ! They do the very best they can. No one asked for this review. I wanted everyone to know they are trust worthy and do the best they can or will make it right. They are also conveniently located.

I have been a patient and customer at this location for years. Before this winter, I would have…read moregiven then 3-4 stars. However, it is always the crisis that shows the true character of a person or business, and this was true for me. I awoke with changes in vision that were concerning enough that I called them to ask if my upcoming medical eye exam should be moved forward or if I ought to be concerned. I was asked to come in for an immediate exam in 2 hours. This is the busy time of year for Foster vision, with everyone trying to use their insurance before the year runs out, but they got me in and tested my eyes in ways I had never experienced before. They fit me in, amongst all the hustle and bustle, because it was an emergency. And, when they were concerned about the results, they called an eye surgeon for me and I had an appointment there on Tuesday. In other words, they took a medical concern seriously, made space for me in a day crowded with others, advocated for me with another provider, and generally made sure I was okay. And, in the end, that is what I want from Foster Vision. When it really counted, 5 stars.

South Waterfront Eye Care

4.1

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I was a patient for many years here. Recently I needed clarification for insurance and now I can't…read moreget a call back. I've called 6 times now and apparently the only person that can make the decision on the insurance is never available. Left multiple messages with employees to have this person call me and haven't received a single call back. They are only in it for the money. Trying to get clarification for my insurance doesn't make them money...so they don't care. They just lost a patient.

Overall my experience here was positive, but I did find they were a bit disorganized. I was given…read moresome of the wrong forms to fill out, and it wasn't clear the doc had reviewed my paperwork and health history before our visit. I would recommend them with this caveat about organization.

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