This aged woman was being very rude when I came to pick up medication, not very good service and…read moreNOT very friendly at all.

I was really hoping that I wasn't going to have to do this but I do feel like my hand has been…read moreforced at this point. I have had nothing but problems, specifically with the pharmacy at this location. I've dealt with incredibly rude staff, quality of "customer service" has been going down for years but now it is little to no customer service at ALL. Even today I have wasted so much time waiting on the phone over and over while trying to stay polite only to be hung up on. I can't even seem to speak to a manger about the consistent issues that I've been having. I really HOPE someone responds to this as I am now looking to switch to an online option such as Amazon or Mark Cuban Cost Plus Drugs. No accountability or remorse for messing up refilling of time sensitive prescriptions! Avoid this place if you expect to get scripts on time and with good customer service

Love my CVS pharmacists. They are very professional and helpful. Target (on the other hand) can do…read morebetter.

I went in to CVS to resolve a problem with my prescription sent over by the doctor's office. When…read morethe pharmacist was approaching, I noticed she looked irritated before she even got to me. When she did get to the counter, I told her what I needed. The pharmacist started yelling at me telling me she couldn't help me and to get out her pharmacy and go somewhere else. I don't think her name is CVS, so I don't know why she thinks it's her pharmacy. I spoke to her in a normal tone. I have no clue why this lady went bezerk. She was rude, unprofessional, and uncaring for someone who handles medicine for the public. She never asked me my name or anything to even try to go into my account to problem solve. I wouldn't trust her to fill medicine for a fish. I wouldn't let anyone I know or care about go there. This pharmacist should not be working with the public. She is the one who needs to go somewhere else but definitely not a pharmacy or anywhere where there are people.

I don't normally leave reviews but after reading Laura S review; I had to…read more First of all; this place is great. I feel bad for those who run this place. The patrons I have encountered are normally obnoxious idiots giving the workers a hard time. Come here if you know what you want. Go here if you appreciate those who stay open late and do so during Covid-19. Keep up the great work guys :)

Best convenience store in town. The guys that sell are very professional and courteous always a…read morepleasure going there.

I would give it a a smidge over 4 stars. I definitely prefer Walgreens over CVS for scripts…read more For the regulars who know this location, have you noticed that the check out lines are getting longer and it's a little less organized than it used to be? I also miss the very friendly cashier that used to work there. But like I said, I still like that it is a 24 hour pick up for medications. They just need a few more employees.

My daughter's prescription for a liquid antibiotic was short 20%. We figured it out when the bottle…read moreran out early despite us following the dosing instructions exactly. Multiple employees at this store including a pharmacist refused to believe me and insisted I was lying and that their machine and workers cannot make a mistake. This was not just one bad employee but a systemic problem across every pharmacy employee in the building. Infuriating that my daughter needs this medicine to cure an infection and their priority is their money and their internal metrics. HOW CAN YOU SELL SOMEONE ONLY 80% OF WHAT THEY PAID FOR AND REFUSE TO MAKE IT RIGHT??? AM I SUPPOSED TO BRING A 100ml MEASURING DEVICE TO CHECK BEFORE I LEAVE THE STORE???? Update: After calling them back to try to resolve the issue, they tested the dispensing machine and found it need a calibration adjustment. They are giving me the missing medicine and fixing the problem.

I don't know, I've gone to this 7/11 forever now...I think they'll all great. But whoever is…read moreworking those late night shifts, locks us out! YEP! Lights are on, registers on...but the place is locked. Very disappointing. Time and time again. I understand a restroom break is necessary, but with no note on the door ie "back in 10" Well, I've waited the 10, and no one returns! Someone is robbing your store at night and it's not the customers...it's the employee that repeatedly locks up during his or her shift. Maybe they dozed off in the back, who knows...bad business. Guess I'll try again in the morning...nah, prolly not. ps. I know that no one cares..no one will even read this one or all the other crummy reviews... just the new normal I suppose...#sucks

I really like this place. I like to come here in my truck and buy pizzas with Coca cola and go and…read moreeat. Very cool shop

I am a person who would give 4 or 5 stars to a decent place but if i am giving 1 star that means…read morethe service was horrible and definitely the business should take action against that employee or fix the issue. I had 103 F fever and i order Oximeter and Infrared Thermometer for pick up at this location. When i reach this place, i called in to see if they offer curbside pickup (which usually most stores do these days) and the gentleman who answered the call said no i have to come in as he has to scan my order in order to give me. I told him the reason i am asking is coz i am sick and I don't want to infect anyone inside. But he asked me to come in. I walked in and i was 2nd in line and the gentleman i talked to is talking to guy in front of me for at least 5 mins and that too family stuff. Nothing related to business. He is asking you still remember me after so many years Blah blah Blah... i didn't have energy to stand and i am leaning on one of the shelves putting my head on it as i could have fallen down as i had no energy. This gentleman tool good 5 mins or so to chit chat with the guy in front of me. When my turn came, he said sorry for the wait l. And asked me whats the name of pick up and handed me over the bag. There was no scanning involved ( which he told me on the call) and i walked out. People like this should be cognizant of the others condition and prioritize things accordingly. I did get the name of this gentleman but my pickup was on 5.29pm on 08.24.2022. If not taking an action against him at least he should be trained properly handled situation.

Its your usual cvs nothing special nothing out of the box. I think cvs needs tk work a little more…read morewith their employees satisfaction. I think their employees are just over worked or exhausted. Every cvs I go to the employees are helpful but I just dont see them happy or smiling. Hopefully they will start something for employee satisfaction as well

As a local patron that uses the pharmacy, they have gone down down down down down and WAY DOWN…read morehill. It'll take a week or more to refill a prescription. The meds are delivered to the store & I'll get a text it's ready... only to get there and I'm told to swing around the ENDLESS drive thru lane because the medicine hasn't been unpacked. Every pharmacy tech and person behind the counter are annoyed & pass that on to customers. It's unacceptable for me to skip certain medications & after 29 years filling my script here.... I'm moving to CVS drive thru across the street.

Always very pleasant & helpful! I always are there to pick…read moreup my prescriptions. Shop for items in store & find good deals.

I drop in here every so often for a 4 pack of Euro lager. They do a big business in lottery tickets…read moreso half the time they are selling tickets and not beer. The store is always clean and the beer prices are very competitive. The staff (usually one guy - the owner?) is always cheerful and he gives the correct change!! Some small places nickel and dime you - sad but true! This is a nice store to pop into if you don't want to deal with the enormity of Binny's or the Jewel. It is also conveniently located in the same strip mall as Tortorice's Pizza so you can grab some beer to go with your pizza.

Good selection of local microbrews for a convenience store. Good selection of hard liquor too…read more Their prices are great and the guy working there is always really friendly! I try to go here over Binnys when I can to support the smaller business.

There's usually at least 2 pumps out of order but it's well-lit and open at all hours, unlike the…read moregas station across the street. Inside is actually pretty large and offers your standard gas station fare, but the thing I like most about this Shell is that beyond it being close to the highway, but far enough away that you don't get charged higher prices, they give drivers plenty of room to maneuver around the pumps so you're not caged in waiting for someone else to leave so you can in or out. If you're in Palatine and near the corner of Northwest Highway and Palatine Rd, this is decent place to gas up.

This place sucks. The gas pumps don't give a receipt so they force you to go inside thinking you're…read moregoing to buy something. The cashiers are rude obnoxious, and could care less go to another gas station. IMHO

The guy behind the counter refused to cash my raffle ticket for ten dollars the. Charged me $18.00…read morefor a bottle that was $8.99 and claimed it was liquor tax. I asked for a receipt he refused to give me one or return the bottle even though I never left the store He told me to come back and talk to the owner the next day. I did the math with ciry tax and liquor tax in the area it came to 11.32 I'll ba asking for a full refund as I buy from them almost everyday but this employee seems to be racist against white people... Seriously racist against white people I made him write down the recipe and sign it he did. But he won't be getting my service ever again

This place has been a staple in my lifestyle. From pipe and supplies for smoking to drinks and…read moresodas. The only downside is you pay a rather steep "shop local mainstreet family businesses" tax here. Almost 3x the cost of a Corpo discount liquor store for Jamison's here. Just take that as awareness. That said I'll keep coming back. Maybe not often but I don't drink a ton and it being expensive a privilege keeps it from becoming a reckless consumership. It's a treat to be enjoyed. There's nothing routine about breaking open a bottle of alcohol. A bottle of alcohol is celebration, no matter what your occasion says. The bottle always says "I'm gonna turn it into an event!"