During a cross-country road trip through Albuquerque, an ... enterprising .... fellow decided to…read morebreak the rear window in our SUV and help himself to a bag of dog food and dog treats. We were recommended to talk to Auto Glass and they were super helpful in working with our car manufacturer to figure out how to get a replacement window. Unfortunately it seemed getting the glass would take too long for the manufacturer (10-14 days!!!!) so we were instead routed to their service center in Dallas. Auto Glass - at no charge (!!!) - knocked out the remaining glass, cleaned out the trunk of all the loose glass shards and patched us up temporarily so we could drive the car. Absolutely wonderful people - thank you to Leonard especially for helping us out through a stressful situation!

Needed windshield reseal due to loose rubber seal at top of my 2002 Ford Ranger. Leonard took care…read moreof my need and provided excellent customer service. I would not go any where else for auto glass and tinting service.

Wow, that was cheap and easy!…read more Nothing like waking up to a mysterious crash in the garage. Turned out, my cooler slipped off a shelf and shattered my windshield, authenticating the Prius's "New Mexican Look". I didn't call around, I read some reviews, and Daniel said Astro was the cheapest in town. I called. $245 plus tax, that was lower than my deductable. Walk-ins welcome. Okay, then, problem solved. Aside from their immediate, quick service (they estimated two hours, done in one) and friendly employees, I was paid a special visit by the shop pug, Paco, who gently gnawed my knuckles and sneezed lil' doggie drool before the shop folks called him out. He was adorable, and a tad overwhelming. Other than that, just know that there isn't wifi, so use your hotspot if you have one, and expect to make this your go-to for repairs and replacements.

I was in a rush to resolve the window issue from afar while I was out of town, so I went with the…read morefirst business who answered my inquiry call. Sure, the service was efficient as suggested, but their business model is crooked and misleading. On the phone they said their diagnostic fee was $65, and if it was a simple issue with the power window slipping out of it's assembly, the fix would be quick and would apply against the diagnostic fee and cost nothing more. But if it's a regulator issue, she said, it would take longer. This language was rehearsed and deliberate and implied diagnostic fees applied toward repairs... Until they gave me a regulator diagnosis, with a repair cost of $315, and retained the diagnostic fee in top of that. Over $400 to fix my basic power window issue is lame enough, but crafting their misleading language to cover up an objectively money-grabbing business practice puts them on a par with the legendary charlatans of Brake Mastery. I will never go back here, nor recommend them to anyone else. Absolutely shameful.

GREAT customer service, fast service and more then reasonable pricing…read more I received numerous quotes, to tint my windows, and Auto Glass Services was the most reasonable and I received a life time warranty. Other companies were up to $100 more then Auto Glass Services. My appointment was at 10:00 am and I was out of there by 10:38 am. I highly recommend Auto Glass Services.

This place came recommended by my landlord after unfortunately having my driver's side window…read moresmashed in the middle of the night. The folks at Auto Glass Repair took my car in and I was amazed that they fixed everything (including a giant windshield crack requiring replacement) within 24 hours. The price was very reasonable and they had great communication. They even cleaned most of the interior of my car after there were glass shards all over the drivers seat. I highly recommend them!

The service I paid cash for was a chip repair. Safelite told me that the guaranteed the repair, or…read morethey would replace my windshield if the chip turned into a crack. Well, that is exactly what happened. When I returned to this location to have the crack addressed, they conveniently couldn't find any record of me having paid cash for a chip repair. I couldn't find my receipt so I was SOL. Looking back on this experience, I suspect the employee who did the chip repair for me picketed the cash I had paid. I can't think of another reason that there would be no record of me having gotten a repair done Edit: regardless of what the warranty on the chip repair was, you cannot actualize that if the business gaslights you about having serviced the vehicle in the first place. But thanks Safelite for the response. This was some years ago so I hope the responsible party is no longer employed with you.

If you want business, make it easy to book online or find a phone number to call! Would not allow…read moreme to book online without selecting a payment option. First option was 4 payments totaling $279 and increased if payments are extended. Finally found a number only to be quoted the same if paid in cash. When I tried to schedule they said no mobile service in my area because it is difficult to install my windshield. BS! It is a basic window, no sensors or extras that would be a challenge. And they did it once before at my place of work. Business lost for lack of transparency and lies!

I got my window replaced. They got me in fast and charged much less than other places where I got…read morequotes. Window looks good to my knowledge and the dudes were super chill and the car was ready very fast.

I didn't use them personally but they were outside my business in the parking lot fixing the car…read morenext to me up. I asked if they would move a lil so I could shimmy my way to lunch and they were so kind about it. So great customer service to their customers and surrounding community as well.

Requested residential window repair. Walter coordinated and completed the estimate in a timely and…read moreprofessional manner. He was very informative and friendly. The estimate received was within my budget for the project. Was contacted by Crystal from ASAP Office and she was professional, knowledgeable and friendly in coordinating payment and scheduling. Kept me well informed throughout project. Once glass was cut and ready for install, scheduled a time. Installation Tech (apologize for not remembering name), was professional, knowledgeable and quick in completing the glass install. Extremely pleased with ASAP Auto Glass and completing this project.

Friendly service, we were greeted with smiles. The windshield was replaced in a timely manner. The…read moreprice was great. The waiting room was clean and smelled nice. I would recommend this business.

I got a wrap for the front end of my model Y. Service was excellent, timely and professional.read more

Was great in getting me in early and gave me a great quote. The quality of the work is also great…read more I only had my front two windows tinted for my move to Los Angeles and he was knowledgeable enough to know what was legal there, so I stayed within the limits necessary. He also explained the warranty to me, which was very helpful especially considering my move. I received quotes from other locations and the price is pretty comparable.

I was considering this company for custom glasswork, but after reading numerous customer reviews, I…read morehave decided to go with another provider. Several reviews mentioned missed appointments, lack of professionalism, poor communication, and negative customer service experiences. While I cannot speak from personal experience, the consistent concerns raised by multiple customers were enough to influence my decision. I appreciate those who took the time to share their honest experiences, as consumer reviews help others make informed decisions when choosing a company to work with.

The window that was replaced one day was cracked the next day and when we called we were told we…read morehad to pay labor again if we wanted it repaired. Then when I said I was going to leave a negative review I was hung up on.