After dealing with so many frustrations and ongoing car issues, I finally had a great experience at…read moreSuperior Auto Service. Their customer service was outstanding--they took the time to thoroughly review my concerns, provided detailed photos in the report, and offered honest recommendations at affordable pricing. Big shoutout to John and Jon for taking such great care of me! I truly appreciated their transparency and professionalism. I would highly recommend their services to anyone!

Sunday night, my car wouldn't start. I had it towed to superior on Sunday night and it was there…read morefor them first thing Monday morning. Superior noted on the invoice that the car was dead on arrival. Said they tested the battery and that they were able to start the vehicle with starting fluid after multiple attempts. Well, to me that means there were something wrong with the car battery. They got the car running and charged me $155. They kept the car all day, over seven hours to do the safety maintenance inspection that I didn't ask for. They didn't ask me either. Two days later, the car would not start again. I called superior to let them know and they said that the battery was OK when it was there. The battery was dead in their own words when they checked it. I don't understand why they didn't replace the battery. I was unable to go to work on my new job on Wednesday, I would think that an auto service center would recognize when a battery needs replaced.. I am homeless and sleeping in my car. I have no money to get it towed. Fortunately, somebody helped me in the Walmart parking lot to get the car running so I can drive it to a Walmart service center. If that kind person did not help me, I would've been stuck there. I would not have been able to go to work. I wouldn't had a place to sleep. Anyway, I think they should've changed the battery on Monday when the car was in their shop. I think they should've recognized that since it was dead on Sunday and Monday and it was a really old battery, they should have replaced it. Since they didn't, it was a big hassle for me not going back to Superior auto service again. It said on the invoice that they recommended that I monitor it. That is ridiculous. I'm supposed to just drive the car around and hope that it starts when I get back in. I would have to have an expense of it being towed. Shouldn't they fix the car so you don't get stranded somewhere ? Walmart charged me $150 for the battery and instillation. Superior charged me $155 and didn't fix the car. They just gave me a list of $2000 worth of stuff that needed to be Repaired.

This morning I discovered a slow leak in my driver-side tire and visited several tire centers--only…read moreto be told I'd have to wait 2-4 hours or that they didn't have the right tools to service my car. When I arrived at Tires Plus, Estefani at the front desk provided exceptional customer service--professional, friendly, and quick to help. Ed immediately took my car into the garage and had me back on the road in under 30 minutes. It's rare to find a team that combines efficiency, skill, and genuine care for customers. Estefani and Ed turned a frustrating morning into a smooth, stress-free experience. I'll definitely be returning for future service and recommending this location to others.

POOR SERVICE. I tried getting through for an hour. Apparently their computer/phone system was down,…read morefine.. okay. I get it, things happen. BUT, the issue is that the woman who was "helping" me couldn't tell me what was wrong with my car. I got it towed there because my tire was flat. 1 tire. When I got a call back from her all she said was "you need a new one". Okay.. why? Is there a nail, or something puncturing the tire, can we patch it, what? "uhh welll it's got sidewall issues and it's bald so you need all 4 tires replaced". Okay... so we can't patch it? "uhh we just recommend cause they are all bald to replace them." Train your people better. Safe to say I had my car sent to Mr. Tire down the street because this whole exchange (not even worried about the phone/computer system being down) was AWFUL. Do better.

I can't say enough good things about Dynamic Automotive in Urbana! After a frustrating experience…read moreat the Chevrolet dealership in Frederick, where my concerns about electrical issues in my 2021 Suburban were basically dismissed, I brought my vehicle here, and I'm so glad I did. From the moment I walked in, the team at Dynamic was helpful, patient, and incredibly professional. They took the time to actually listen to my concerns, thoroughly explained what was going on, and made sure I understood everything. I never felt rushed or brushed off. They resolved my electrical issues and also performed several key services: new brakes and rotors, sensors, a rear module replacement, a differential oil change, and a transfer case oil change. The pricing for everything was completely fair--on point, if not better than expected and I know I would've spent significantly more at the dealership. This experience has earned them my trust 100%. I'll be bringing my Suburban back here for all future service needs. If you're looking for honest, friendly, and knowledgeable auto care, Dynamic Automotive in Urbana is the place to go. Thank you so much for the excellent service!

*** updated***** I spoke to the Manager this morning and he…read moresaid he would refund the $97 for the battery replacement. I will wait and see if that get refunded before updating my review. *************** Be careful taking your car here for repair. My car didn't start and I had it towed there for service. They say that they would charge me $200 for diagnostic. The first thing they told me was to replace the car battery. I told them the battery is basically new and just purchased 2 months ago. All they have to do is to recharge the battery and continue with the diagnostic. The fact that they would not do anything until I replace the battery tell me that they wanted to sell me a new battery. So, I went and took the old battery to Advance Auto and have it swapped out with a new battery and haul it back to Dynamic Auto. After swapping out the battery, the car still does not start. I told the mechanic that the gear shift is having some issues shifting to Park, and hence the car won't start until the gear is shifted to Park. He took notes and I went home after that. The manager, Stu, called me back and gave me an estimate of $3280 for replacing the shift cable. I declined the service and he told me on the phone that I would owe the shop $197 + tax for the diagnostic fee. When I get there, he then said I owe another $100 for swapping out the battery. The battery was not the issue, and it was misdiagnosed in the first place. In any case, I paid the shop and had the car towed to another auto shop that I know. Needless to say, that it costs me extra to tow the car twice. At the second auto shop, the mechanic took out the shift cable, clean it because it was gunk up with grease and dirt, and put it back and everything is working again. He charges me $110 for labor. Had I not taken my car to another auto shop, I would have paid Dynamic Auto $3280 plus $300 of diagnostic fee. I would never come back to Dynamic Auto again. This place is good for oil change only, for anything else do it at your own risk.

They area a great local repair shop. Rates are reasonable and the people there are excellent.read more

I've been using this shop for over 20 years. New Manager who took over has no customer service…read moreability whatsoever. 5 different visits for the same issue. $3,200 later still the same issue! I was told it's an older car, deal with it. Avoid this Mom and Pop at all costs!!!!

Love this place even though it's first come first serve I rarely wait more than an hour or so,…read moreservice is impeccable! I have eight vehicles and they service them all, their labor rate is excellent, no greasy hand prints left behind, I wouldn't go anywhere else! Thanks again Ben !

Been coming here for a couple years and these guys have been nothing but great! Customer service is…read moretheir greatest highlight. The front desk team are always friendly and very quick to communicate any issues or problems they find, with the customer. I personally haven't had any issues with their service. I've gotten oil changes, brakes and exhaust work done with zero problems. The only issue, that isn't their fault, is the price of some Ford parts can be expensive. Some of Ford's part prices are borderline insane and the front desk team always get accused as if they're the ones who decide the part prices, which I feel bad for. Besides that, I can't recommend these guys anymore. Hopefully in the future they can get a bigger waiting area!

This is my second time coming to Maryland Tire and Auto, and both times have been great. The staff…read moreis friendly, the service is quick, and most importantly--they're honest and don't try to upsell you. I'm giving four stars only because there's sometimes a bit of a wait. Today I had to stand around for a while before someone could help me. But once they did, they were fast and efficient. The first time, they replaced one of my tires and disposed of the old one. It was done quickly and at a fair price. This time, I came in because my tire pressure light was on. They checked everything, topped off the air, and had me back in my car in less than 10 minutes--at no charge. Solid, trustworthy spot. I'll definitely keep coming back when I need tire help.

Great place, mucho bueno. I walked in with a punctured tire and they quickly patched it. My own…read moredealer wasted half my day and didn't want to patch it so I would be forced to buy a new tire. Not these guys, they do what you ask them to do. Not many honest shops around anymore. Definitely recommend them.

Thanks for always working with me on fair and quality service! I appreciate you taking care of my…read morevehicles and for getting my recent billing issue resolved so quickly.

I definitely recommend this place. Everything about this experience was great…read more The location is eaay to get to; they have plenty of parking; the staff at the counter took care of me right away, gave me an appointment for the week after, and answered all my questions; when I brought the car they were running behind, but added more technicians and completed the work within the original time frame they gave me; and the price was the best I found in the area.

JR and That Auto continue to set the standard for exceptional service. They diagnosed and repaired…read moremy Jeep Wrangler quickly, provided clear and timely updates, and stayed on top of every detail throughout the process. I trust their team to do what's right and to get vehicles safely back on the road. If you're looking for top‑quality work at a fair price, That Auto is the place to go!

Took care of some emergency needs on my SUV without an appointment. Great service and reasonable…read moreprices. No upselling. Great crew working here.