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    Spinal Performance

    4.7 (204 reviews)
    Open 9:00 am - 6:00 pm
    Updated 3 weeks ago

    Services - Spinal Performance

    Chiropractic bodywork

    Physical therapy

    Therapeutic massage

    Spinal Performance Photos

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    Recommended Reviews - Spinal Performance

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    Hoped not to have to write this, but I honestly have never experienced such poor business practices. This will be long but I want to be honest/thorough. If you don't want to read it all: you'll be lied to repeatedly unless you agree to spend $10k+ with them Found Spinal Performance via social media. Ad described a free consultation with scans. I submitted a request for consult and was contacted by their office describing the process and informing me that at the consult I would have option for a more thorough exam by one of the doctors and x-rays, but that would cost $260. Made me question why a non-licensed individual is providing the initial consult but I decided I had nothing to lose by at least checking them out and could always decide not to pay the $260. Before visit I had time to do more reading on CBP and go thru some Yelp/Google reviews. 1st appt: Nice location and staff was very friendly! Was given a tour, explained the process, and did the foot scan and posture screening. Before committing to the $260 I made it clear to the 2 assistants that I wanted a better idea of potential costs/pricing/insurance acceptance. This was due to reviews mentioning being blind-sided by quotes of close to $20k (I specifically brought those up). They refused to give any type of numbers at first and I know that they can't quote a full program, but at least give me an average cost per visit. They finally able to tell me that yes, some programs can run close to $20k, but "those are patients that almost need surgery for severe problems...which you don't have". The 2nd assistant then said "programs can be as little as $2k to the severe $20k cases". I said OK to the exam/xrays because the "manager" also said that I would be given the full reports and copies of my xrays whether or not I proceeded with a full program. Day of follow up (on Fri 11/14): Again, everyone super nice. Dr J met with me to review the xrays and also stated how "your back really isn't bad and this will be a simple fix, but of course will take a few months". I then met with a new person. Forgot her name/title, but basically the office salesperson. She quickly burns thru a bunch of numbers and fluff to sound like I'm getting a ton of benefits and then finally gives me a per visit price of $175. But follows up with saying that I will need to commit to the full program of 99 visits!! Rounding to 100 that is $17,500! She says my insurance doesn't cover their office and I tell her I can't commit to that at this time, but please provide me a written estimate so I can review it. I proceed to go back and forth for 10 mins with typical closing questions, "what can we do to make this happen today?" - "you want to fix the issues you're having, right?" I repeat that I don't commit to $17k on the spot so provide the breakdown and my scans/xrays for me to think about. Says she'll have them all for me by Monday and I accept that. No treatment or adjustments in either of the 2 appts. I gave a full week and on the 25th reminded them that I never received the breakdown or any of my scans/xray. They now say it's $35 fee for my reports and I reluctantly agree. Another day goes by, and I remind them about the breakdown and that is ignored. The xray report they give me is a PDF with great descriptions but also images in reduced sizes, which another facility can't use. After more research I find a new provider with MUCH more experience and covered by my insurance. I don't mention Spinal Perf until after the consult to be fair, and mention the xray report. The new provider says "this is good as they use the same software we do. They can send over the actual xray images for us to move forward". I sign a release of records form and it is sent to Spinal same day. Couple days pass and I call Spinal. Receptionist says they can't send it to the new provider and they do not have the actual xrays, only the summary. I ask them to provide the records directly to me. She states it would be a HIPAA violation to provide me the records! Are you serious?! Another "manager" says they'll resolve it. Another day passes and the salesperson calls asking why I won't continue with them. I remind her about my request for records. Next day, I'm given a sob story about how 3 people spend 3 hours to download the images, but that I can come with a flash drive. I show up with an empty drive and am told they can't use it because it's not new in packaging. Told that I could be giving them a corrupted drive that could hack their system. It was hard to stay calm and agree to return with a new drive the next day. Assured that the files are downloaded and ready to quickly copy once I return (even says only 18MB for 7 files). I show up with new drive and to wait 25 minutes! I question why the delay if files are ready and not even that large. Just more BS. Patient care is clearly not their priority, just profit. Finally have xrays 33 days later.

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    Amazing service and real results. You can tell they genuinely care about their patients' health.

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    7 months ago

    The girls are great at this place. I'm feeling much better in only just a few weeks! Definitely recommend!

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    7 months ago

    Great service and friendly staff! Been very satisfied with my journey since April 2025 at spinal performance

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    Ask the Community - Spinal Performance

    Review Highlights - Spinal Performance

    J and his team are wonderful and it's always such a pleasant experience visiting the Spinal Performance office.

    Mentioned in 114 reviews

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    Thrive Wellness - Couples massage

    Thrive Wellness

    4.9(43 reviews)
    0.7 mi

    I've been coming here since December of 2025, and I keep coming back for good reason…read more I primarily see Rebecca but have also seen Hans and highly recommend both. I have had shoulders, neck, hands and wrist issues for the past few years with no cure (I've done PT, X-rays and all) but the only thing keeping me from going to the ER monthly are these appointments. I don't understand how my body works but I'm glad they do . Trigger point therapy has been a literal godsend for me and keeping me able to work as a traveling pageant coach and hair and makeup artist. It's not cheap, but it's cheaper than monthly ER visits lol!

    I needed a neuromuscular/trigger point massage and was lucky enough to see Han at Thrive Wellness…read more I am so happy that I went! Some background, I am a massage therapist and I had injured my right leg somehow. Issues with range-of-motiin, a lot of pain with all motion including sitting. My sciatica nerve was angry, my lower back was angry, and my hamstrings were furious!! I spoke with Han and he was super knowledgeable, and quick to act. I could easily stay for a 2 hr because the therapy hurt so good! My right leg couldn't straighten in any way, and after only halfway into the massage I could feel my muscles release. My calf stopped cramping, and my core muscles felt much better. I will most definitely see Han again for treatment. His room is very spacious and just lovely with plants and a gorgeous antique desk that I'd love to have. The only slight issue is that the business is upstairs with no elevator it's only a short flight of stairs though, and the building is in the beautiful Stevens Square downtown Tustin. If you're looking for a massage therapist that can actually help with your pain, then Han is that therapist.

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    Thrive Wellness - Our single room.

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    Thai Body Works - Pineapple and hot tea

    Thai Body Works

    4.6(148 reviews)
    1.6 mi
    $$$

    Came here to use a gift card and this is one of the best experience of massage ever!…read more I'm very very familiar with Asian or southeast Asian massage I just grew up with it, and this place really did crack my back a lot lol I've been to this plaza where I took a Pilates class so I'm familiar with that. They have plenty of parking in the plaza so that's nice. This massage place located in the second floor so be aware just in case you're going to miss it. Staff are nice, professional and friendly. After your session, they will serve you hot tea and pineapple.

    I hate having to leave this review because I've been here twice before and had wonderful…read moreexperiences, but my most recent visit was very disappointing. On July 19, 2026, I had an 8:00 PM Thai massage appointment and didn't request a specific therapist. When I arrived, I waited until about 8:15 PM before anyone came outside to greet me. It seemed like no one was aware of my appointment, which was confusing. While I was waiting, I even called the business from inside to see if anyone would answer the phone, but no one did. Once the massage started with Cleo, it felt rushed and wasn't the relaxing experience I'd had during my previous visits. I'm not aware of massage therapist techniques, but I felt like something wasn't right during the upper body portion of the massage. My positioning wasn't corrected until halfway through the shoulder and neck work, which left me feeling uneasy. It was also fairly loud because of the restaurant next door. I understand that's outside the business's control, but if you're able to choose your room, I'd recommend requesting one that's not along the exterior wall facing the restaurant. Unfortunately, the biggest issue came afterward. Since that massage, I've experienced ongoing neck pain and nerve pain. As of August 1, I still can't fully turn my neck left or right and have had to begin physical therapy and chiropractic treatment. I understand that there are inherent risks with massage therapy and that every person's body responds differently, so I'm not suggesting this was intentional or that there are never risks involved. However, I do think it's important for the business to be mindful of therapist technique, proper client positioning, and overall client safety. I genuinely wanted to continue supporting this business because my first two visits were great, which makes this experience even more disappointing. I hope management takes this feedback seriously, reviews what happened, and ensures clients receive the same level of care and attention that originally made me want to come back.

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    Thai Body Works - Mats on the floor instead of traditional massage table.

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    Rehab and Revive Physical Therapy and Acupuncture - Craniosacral therapy is a great treatment for those with headaches and jaw pain

    Rehab and Revive Physical Therapy and Acupuncture

    4.9(214 reviews)
    2.0 mi

    The team at R&R are amazing!…read more I started coming to R&R in March 2026 for a frozen shoulder and rotator cuff issue. I've been in constant pain for 1.5 years, and had gone through 15 PT sessions elsewhere that actually made me feel worse. I had to get a steroid shot and 10 acupuncture sessions to help with the pain. After all these things, certain movements still caused stabbing pain on my shoulders, and my movements are so restricted that I need daily help reaching for things. I was not able to sleep without my pain in my shoulder either, which impacted my quality of life. Dr. Alison Wu has worked on me since March. She is so approachable, and she manually works on different areas of my body to help my shoulder heal. She does not ignore my pain tolerance during treatment sessions, and explains what she is doing and what I should feel as she works. Her exercises and recommendations are so helpful to maintain the progress at home. In June, I finally started sleeping through the night. I continue to sleep without pain since then, which is so very important. Each week, my range of movement continue to improve, and most importantly, the movements are not accompanied by restrictive pain. Last week, I was able to finally move myself off the couch without needing help, and I was not in pain. I cried because it was such a relief to be able to do simple movements independently without pain, and finally being able to get consistent, restful sleep. I also started acupuncture with Dr. Rebecca Chou. She listens really well and assesses my acupuncture needs during the visit. While the focus is to help my shoulder heal, she also helps my body rest. Trisha at the front desk is so welcoming and friendly, and always so accommodating. My family had to make the financial commitment to pay out of pocket for these visits, but it's worth it to regain mobility and live without pain. Thank you R&R for all you do to help people live without pain!

    In late June I had one of my old issues flare up and at the same time I injured my knee. Dr. Lin…read moreand team provided excellent personalized care. For those that dont like seeing a PT for 15 min before being passed onto an Aide, this is a good option albeit pricey. He is very knowledgeable. I also have been doing acupuncture for the first time with his team and its been great. For the skeptics id definitely recommend giving acupuncture a few tries, it helped me.

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    Rehab and Revive Physical Therapy and Acupuncture - To the acupuncture and Chinese medicine wing

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    Spinal Performance - chiropractors - Updated September 2026

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