Received my order today and finally felt compelled to write a review even though I have been a…read morecustomer for years. My item was relatively inexpensive but they treated it like I had purchased an $800 sword. Each piece was separated, the metal was oiled and wrapped in plastic, brown paper was coiled around individual parts, then extra paper was added to the box so the sword and scabbard would not move at all. Took 4 business days to arrive from ordering. I'm surprise so many have had bad experiences, the one time there was an issue with my order 10 years ago the staff went out of their way to make it a good experience (email attached). If you are an arms and armor nerd you will love exploring their website and in my experiences ordering from them has been nothing but positive.

I purchased a sword, paid for sharpening and paid over $100.00 for shipping, but somehow they…read moremissed the heavy corrosion on the brass, like some kind of chemical was on it or water or something. I don't know how this could have been missed during sharpening or packing. Furthermore, they ignored the email I sent immediately after unpacking with pictures of the damage.

My Party Princess is a dream to work with! They do a wonderful job at making the day magical for…read morethe littles (and i'm sure the preteens too) my 4 year olds princess party was so much fun, the staff was so helpful and sweet, we invited Rupunzel to the party and i highly recommend adding a princess to your party, it was so cute. The pizza package worked out wonderful for my crew, all in all an amazingl stress free party, Thanks Melissa!

I just had my daughter's 6th birthday party and was extremely satisfied with all that My Party…read morePrincess did! We had the royal treatment and my birthday girl felt so special getting her hair done! They took care of the entertainment, the snacks, decorations, cake...literally everything! All that I had to do was take pictures (and pay) All of the girls who came to the party had so much fun! I highly recommend!

I DO NOT RECOMMEND GOING TO THIS STORE!!! the manager is extremely rude no one even bothered to…read morehelp me. I went to this location to find a halloween costume and the worker maliana was very rude and rolled her eyes when i came up to her when i asked her for help she proceeded to give me attitude. Briana the other worker was on her phone the whole time didnt even bother to look up at me when i asked her a question all they care about at this location is gossiping especially those two when i confronted them they immediately lied to me when asked about the situation. In conclusion the staff is not patience at ALL nor were they helpful.

Decided to give this location another chance. Haven't been pleased with their selection or service…read morein the past. Well, I was shocked this location is still around as the Yelp reviews have been scoring low. But you know what? This store has a great selection. Just needs to keep it cleaner and better organized in the front area (were customers first walk in). The aisle on the far right when you first walk in, is maybe for seasonal items. However it was clustered and dirty near the front windows and sparse on down the aisle. The back of the store is kind of cluttered, but that's where the sale items are located. The check out area is nice but where are the cashiers? Only one was working the front when the line began to get long and someone at the front needed help with some items. Another cashier appeared and the line went more smoothly. This was mid morning in a Wednesday. Maybe the other employees were putting things together in the back? Not sure. Add more cashiers, clean up the cluttered seasonal section and front door area. Maybe the customers will keep returning.

We booked Ms. Rachel and it was a terrible experience. I was beyond disappointed. The character…read morethat showed up barely talked she did not talk to any of the children and did not smile. She didn't say "hi" when she arrived: she looked scared to be there. She played a "game" with the kids by taking out a flamingo and telling one kid to hide it and asked me to help her talk to the children. The kids couldn't hear her because she was speaking so low. When it was time to "face paint" she stood there helpless until my sister in law asked her if she needed something and she said she didn't have warm water. But I wonder if she hadn't asked would she have attempted to try. The only time she seemed enthusiastic and talked was when she was going and it was time to ask for her money. I am truly disappointed and feel it was such a waste of money.

We recently booked a princess appearance with Characters IO for my daughter's birthday, and while…read morethere were some positive aspects to the experience, there were also disappointments that are worth sharing for others considering this company. To start with the positives: the princess looked fantastic and looked exactly like the character she was portraying. She brought a couple of books and coloring supplies, which the kids enjoyed doing alongside her, and she danced with the girls in a circle. However, one of the reasons we booked with this company was that the initial booking emails highlighted that the princess could provide simple face painting. Unfortunately, when she arrived, she did not bring any face paint. This was especially disappointing as face painting was my daughter's top request. During the event, the princess was fairly passive and required prompting--such as being asked to join in the singing during the cake cutting--rather than taking initiative during key moments. After the party, I followed up with the company to express my disappointment and to better understand what went wrong. They responded that face painting is not guaranteed per their terms and conditions. I explained that this was not clearly communicated and asked what I should have done differently--whether I should have confirmed in advance that our specific princess could provide face painting. Despite sending seven emails and five follow-up texts, I never received a clear response or guidance on this. So while the appearance was visually impressive, the lack of clear communication and follow-through on a key feature left us frustrated. If face painting is a priority for your event, I would recommend confirming it very clearly in advance--or booking with another company that can guarantee it.

Nusha is a very creative high end fashion designer, specializing in couture and special events…read moregowns. She designed my custom made, one of a kind dresses which can be worn for wedding party, office functions and other events. She listened to my preferences in dress, style and my lifestyle and based on that, she designed beautiful dress suitable for the occassions. She can also alter those dresses for different occassions as needed. Highly recommended her for her personalized approach in designing and tailoring dresses for your special moments.

From the owner: Just need an alterations, or custom made clothes, I do it all. Bridal, prom and one of the kind…read moreclothes or costumes and tailoring. Expert Alteration and Custom Clothing Services Transform your wardrobe with our professional alteration and custom clothing services. Our skilled tailors and seamstresses provide top-quality modifications to ensure a perfect fit. Alteration Services: * Hemming and shortening pants and skirts * Taking in/out and adjusting dresses, jackets, and coats * Repairing, zippers, and buttons * Custom Clothing Services: * Bespoke suits, dresses, and garments from scratch * Personalized designs and patterns * Choice of fabrics and materials

Smarty Pants was fantastic at our recent event AND each and every time I've seen him perform over…read morethe years - which is many times (because many people see how amazing he is)!! It's not just his talent with super fun and surprising balloon characters but his adaptive nature and outstanding personality, engaging everyone at the parties/events. I would absolutely recommend him for all types of occasions : private or big birthday parties, festivals, block parties, - anywhere there will be children!! He is one less thing at your party you need to worry about because he is a sure thing! Truly, he is a whole family favorite!!

What a fun performer. I came across him at the Park Ridge Kiwanis annual pancake breakfast, where…read morehe was doing some entertaining mostly for the kids but definitely for the adults as well. It's through him that I heard of the Central Street Busker Festival that took place the next day and his line was loooong! Most recently, we went to his show last week that the Mt. Prospect Public Library held for spring break. That was very very well attended, with a long line of folks waiting to get in (and that's with all of us registered to attend!), but the show was a lot of fun. He did a little magic, a little comedy, and some fun balloon tricks. This guy has been doing this all his adult life--unless that's also a joke and part of his act--but regardless, he's great at his job. I'm looking forward to seeing him again and my little one having the chance to pick her balloon creation on her own.