I was in the market for a new vehicle as my current Nissan lease was up in January. I did my…read moreresearch and gave Mazda a try since Car and Driver rated it so favorably. I started at a different dealership and wasn't happy with the salesman. I decided to drive the 45 minutes here from Gloucester Township. I knew what I wanted so I came prepared. My salesman name was Alan. Alan was the perfect mix of knowledge, assertive but not aggressiveness and personality. I read the previous reviews, sure, the Finance manager was nice , she had great reviews but I didn't buy my car here because of her highlighting skills and protection plan knowledge. I bought my car here because of Allen. He related to me and he treated me like a person, not just a sale. More importantly, I related to him and he made me feel comfortable that he knew what he was talking about and that he wanted me to get the best deal I could. The car buying process isn't my favorite but I love my new Carbon edition Turbo CX-5. I was inclined to write a review specifically about Allen because of the way I felt dealing with him. His partner Doug helped him at times when he was busy, and Doug is a nice guy, but I made my purchase at Chapman because of my initial experience dealing with the salesman. The building itself it beautiful, clean, friendly and filled with stock and it made the car buying process a lot easier than the previous 4 dealerships I went to last week. The sales manager, Mike was a nice friendly person also and everyone there made me feel good about this dealership. If you are looking for a new vehicle, first off, go with a Mazda! The price for what you get is top notch! And the people there made the experience better. And for the record, I don't know any of them or had ever been there before but I went with them even though I had a slightly better deal to a place that was closer to my home because they were better at what they do than the other dealership down the pike.

I was looking at a CX50 Hybrid. Salesman was an OK guy. Things went down hill when they took my car…read morekeys for an appraisal of my car. It took over 45 minutes the Salesman went out to the shop to see what was what. he then drove my car back, parked it and went back into the other building, taking my keys with him. I waited areounf for almost 20 minute then when looking for him bu then I knew I was being played the waiting game and I sure felt that I was going to get low balled. I was PO'd by this time. Salesman came out an apologized but I told him the has shot himself in the foot. He almost had the sale, but the waiting angered me. Later that night, just before 8pm, someone called and wanted to apologize. I do not take to being played or ignored. I do not care how busy you are, you do NOT let the customer stew over his time with nothing being said to them. I told them that I would not buy a car with the Chapman name on it. He then had the audacity to ask if I would sell my car to them. WTF? No. I will by a Mazda, but not from Chapman. BTW, I do not negotiate from the MSRP price, period

Great place, they care about the customer and go out of the way to help you. Great prices and…read moreselection. I really like the $9.95 oil changes.

NEVER AGAIN!!!!! I already dislike dealerships and this sealed the deal Do not go to Boardwalk…read moreHonda in EHT. The sales guy Todd was great but the finance manager by far sucks. 4 plus hours sitting to be asked to come back next day to sign paperwork. I don't want to hear the excuse we are understaffed Or had to many come in same time. Absolutely ridiculous and on top of it offer nothing for my inconvenience. NEVER AGAIN. FEEL BAD FOR SALES GUY WHO HAS TI DEAL WITH THAT FINANCE MANAGER !!!

Everyone here is very polite, respectful, professional. So I commend you guys for that but the…read moreservice center estimate I received was absolutely outrageous. Almost $1000 for ROUTINE maintenance? Now I understand a dealership is going to run a higher price tag than Mavis but some of the services recommended to me didn't even make sense for my mileage level or condition of my vehicle and half of it I could do myself. Also I have no idea where you guys got the email provided on my paperwork but it isn't mine??

I bought 2026 OUTBACK on 12/31/2025 but at that time my 2023 LEGACY supplement warranty was 18…read moremonths left for coverage. I talked finance manager "18 months left how should I do." and he said "I take care of you don't worry."but he didn't do anything till Apl. I didn't get any information from Ciocca Subaru. So I called my sales "how is going on?" for 3 times Jan. Feb. Mar. but I didn't get any call from finance Mag. When I visit office in Apl. I talked finance Mag. He didn't do any action till Apl. My cancelation of supplements warranty was Apl. I talked finance Mag. but he said just "I'm sorry." I lost some money cause his lazy job. So I don't recommend that dealer. I think service Mag. also not good.

Many dealerships get bad reviews as a whole. I believe this is because of the sales side of a…read moredealership. Negotiations can feel like a dirty business. My review is for Atlantic CJF service department. I too have had my fair share of less than desirable experiences with different shops, But this time was different at ACJF. Recently had a check engine light come on and the vehicle went into Limp mode. I had to find the closest dealership at it was them. Called on the road and they said bring it in. Checked me in in less than 20 minutes. He was very clear that if the problem was not covered under warranty it would be a $250 fee for diagnostics. Called me the next day to let me know it was covered EGR problem. Picked it up 3 days later and in addition they replaced the fuel pump because of a open recall. Mike was my service rep and communication was clear and often through the process. Quick, friendly, honest, well done ACJF!

The salesman treated me like I was a moron started pricing at outrageous price. Came down several…read moretimes to a total of over $100 a month less. But then tried giving me a lower model without telling me. Took my deposit. Once I decided I didn't want the lower model car, they have refused to refund me my $525 debit deposit back. It's been over a week. Will not rerun my calls. Very unprofessional. But I will get my deposit back. Do not do business with them.

Bought a 2026 IS350 AWD from Lexus of AC. I dealt with Randy, I'm very very happy with the…read moretransaction. Randy gave us a fair deal on the car and I found the exact color I wanted. From the smooth transaction, to the friendly service at all stages, this dealership exceeded my expectations. I think Randy was a big component of this and if you are looking to buy a car, ask for Randy! Happy customer and loving the new car.

I needed two replacement key fobs for our cars. Lexus of AC…read morewas responsive, friendly and efficient. Chris in the parts department secured the new fobs quickly, and Tina in service scheduled appointments in a timely fashion and was friendly, helpful and professional.

Can we talk about how your service department treated me today when I called because my 2024 GTI…read morelocked itself with my key inside and my app wouldn't work...with my post op dog inside!!!!! I was hung up on and the fire department had to rescue her by breaking my window. Because of you, and your lack of compassion for living things, her temp went to 115 and she is getting fluids. I am incredibly grateful for the firemen that came and broke my window to save her. I will NEVER buy anything from this dealership again and I will make sure everyone knows how cruel you are.

Go elsewhere, not competent nor can you rely on service. Awful! Was their twice in a week and have…read moreto go to mechanic for failing to service vehicle properly. Awful!

Jackie made our car search and ultimate purchase the best we ever had. Her knowledge and attention…read moreto detail were extremely helpful in our decision making. Once we decided, the Finance Department gave us options and choices to fit our needs... I would definitely recommend Chapman!

Amazing experience at Chapman ford, EHT. After a long stressful week of car shopping on a specific…read morebudget. Today, I finally found exactly what I wanted, for the price I wanted it. Staff was super helpful, friendly, and interested in providing the best value and experience, NOT just focused only on making the sale. I went to many dealers this week all laughing saying I'll never find what I wanted for the price. I left Chapman with a brand new car, within my budget, and a super awesome ..not stressful experience. Mani, I can not thank you enough. Looking forward to more car shopping experiences with you and the Chapman family. Highly recommended.

Bennett Chevrolet is an excellent dealership for sales and service! I have bought many cars from…read moreBennett over the years and their staff and deals are always fair ! The service department is also a pleasure to deal with, any work you need is always don't right the first time and in a timely manner! Rich Anderson the service manager is the Best in the business, always upfront with any issues and their prices are fair! Check them out if you need a new or used car and any type of repairs to your Chevy!

This dealership is straight up professional and honest They make purchasing a vehicle simple and…read moreeasy with no BS. And the service department is great they make sure you understand everything that's happening to your car and take care of you in any way possible.