Be honest, his work is totally under average level. And when he came to my place, I asked a new higher price, like the original price was $155, then he asked $170. Because he said he was one person and would use 3-4hours. And then the result, please see the pic, so much dust he did not clean at all. I paid $170 for DETAIL CLEANING, but he gave to me is not 'details' at all!!!!!!! $170 is very not worth!!!! And during the cleaning work, I mentioned several times about some dirty corner and places and then I noticed then cleaned, it's too bad, he used 3 hours but he did not clean the interior of the cabinet at all!!! I feel his work was hard and I bought Starbucks to him let him could feel better then work well, but the result is very disappointed. Ok let me make it clear: that is not 1 cabinet(he mentioned in his reply) he did not clean, that's the whole cabinet he 'forgot' clean!!! That's really bad attitude and ability. So everyone, please be careful to choose this cleaning service！ read more

Spotless KTH - Home Cleaning Near Me

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I found Spotless KTH on a Facebook post where this company posted before and after pictures of their work. It had been over a year since we had carpet cleaning done, so I sent a message requesting for a quote. I received a quick response from the owner, Andrew. Communication remained professional and polite, and the quote he provided us with was more reasonable compared to other quotes I received. We scheduled, and he notified us when we was close by, and arrived 5 minutes before the appt time (very punctual). Andrew completed 2 bedrooms and an area rug. He got out deep stains. He paid attention to detail, and is very courteous. It is not often that I give 5 stars, but in this case, he deserves it. Great job on the carpet. We will definitely be using Spotless KTH again read more

Spotless KTH - The "after" picture. Wish I would have taken a "before" pic - Home Cleaning Near Me

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If I can give it 0 stars i would. A friend of mine that has very little money paid him ahead and he only completed half of the work which is most likely the time he received the money. He never came back to finish the other half of the carpet cleaning and my friend is so devastated because she has no money to hire somebody else. Please do not hire him. He is not trustworthy and should never be hired again. Please look somewhere else to clean your carpet or he will do the same thing to you. Hopefully karma gets him back for taking advantage of an older lady and the little money she had. read more

Spotless KTH - My friend that got taken advantaged of and robbed. - Home Cleaning Near Me

I'm generally hesitant to inquire about professional carpet cleaning etc on Facebook. This time I inquired and messaged Spotless KTH. I was pleasantly surprised at the rapid response, professionalism, great reviews on both via Yelp and Facebook and lastly cost. My review is solely based on carpet cleaning and not other services his business offers. Which I'm positive are all fantastic since my experience was superb. They offer bio-degradable cleaning products which is more environmentally friendly. Which is a huge win in my book. Generally speaking when you want to environmentally friendly products you're looking to pay a fortune. Not the case with Andrew and Spotless KTH. Andrew, was a complete professional. A young entrepreneur. On time, punctual, sent text messages to confirm as well as his ETA. I have used a previous company and was left disappointed. I was hesitant and on edge. Needless to say I didn't have that awful experience. I felt incredibly bad for Andrew as he was sweating in this 100 degree weather and my power kept going out. My apologies, young man. I would recommend this company to anyone and everyone. I will be utilizing your services again, Andrew! Don't become too busy. Just kidding. I wish you all the very best with your company, thrive and expand further. Kudos to you! read more

Easy appointment, he was on time, great service and great price! I will recommend it to people who wants deep clean on their couches but doesn't want to break the bank. read more

I've scheduled an interior car detail with this company multiple times in the past few months and no one has ever showed up. I called at the scheduled appointment time to see if they are near and the person has said they need to reschedule. The first time this happened, a few months ago, I went ahead and rescheduled. Well the person still didn't show up again. Today, I texted the person 15 minutes before the appointment to let me know when they are near so I can let them in the parking lot. The person texted back asking to reschedule. This is ridiculous! I've already made arrangements to be at work late this morning and the person didn't even have the decency to cancel on me in advance. I'm literally wondering if this is even a real business. How could this happen twice in the past few months? read more

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Andrew came by our place in Diamond Bar. He did a really good in cleaning our couch. The stains are all gone, and it smells a lot better. He was really courteous, nice, and overall Andrew was a hard working and upstanding person. I would refer him to anyone. read more

Horrible horrible didn't even show up or answer my calls after they confirmed they would clean my sofa, unreliable DO NOT HIRE BAD COMPANY

Andrew was a pleasure to work with. He was professional, polite, and very communicative and on time. He drove over all the way to hemet where I live. I will definitely use him again and would recommend him. There was some issue with they pricing but we worked it out. Had zero issues other than that and he saved an area rug of mine that I thought I needed to get a new one! Very satisfied with his professionalism read more

I definitely recommend Andrew at Spotless KTH. He's a good guy and does a great job and at a great price! Please support small businesses. See you soon! read more

I would leave no stars if it were possible. Did not show on the scheduled day and time, sent text messages to wrong number to cancel, never tried calling to actually speak or leave a voice message. Rescheduled appointment and he even texted to confirm appointment in morning and then never showed. UNPROFESSIONAL - DO NOT USE HIS SERVICES - Or should I say try to use his services. read more

Original appointment was around 3pm. I checked in after 3 to see when they would be showing up and was told 6 to 7 depending on traffic. Around 3 in my mind isn't 3 to 4 hours later, especially when I'm the one initiating contact to see where they are at. If you need a cleaner who you can count on to show up or at least communicate when they're going to be there this isn't the cleaner for you. read more

This guy was super sweet! He was meticulous and got most of the spots out of my white furniture

Andrew was super professional and punctual! My sectional had not been cleaned in about 7 years and I am so happy with the cleaning! Looks good as new! Was able to get a quote on a carpet cleaning while he was there so I will definitely be using him again.Would definitely recommend! read more

Great work and customer service. Definitely would recommend. Andrew did an excellent job!

very flexible and did a great job! Cleaned so much dirt out!!!

Very unprofessional. I had made an appointment for Jan. 16th at 11-12pm. The day comes and it's already going to be 11 when he tells me he will be arriving 2-3pm. I canceled because I was no longer going to be home later than the scheduled time. I received no text and STILL I contacted him to reschedule again for the 20th (today). He confirms he will be coming 12-1pm . And guess who never showed up. Or had the decency to contact me to cancel. Andrew could have at least contacted me to say he wasn't showing up, that way I could get someone who can do the job and be on time read more

I cannot express enough how happy I am with Spotless KTH! Andrew did an amazing job and was super friendly! He brought my sectional sofa and a large chair back to life.... it looks like new and it was pretty soiled. The prices are great and I will recommend to everyone I know. read more

Andrew and his company did a great job for carpet cleaning my townhome, he's very dedicate on his schedule and appointment. Can't complain anything with his wonderful service of taking so much time to take care my place with the most valuable price to have my home clean. read more

Spotless KTH - Home Cleaning Near Me

My son had my carpets cleaned when I was at work . I was almost in tears of how beautiful the carpets looked and smelled. I want to thank you so much for working with us you got a life long customer. I am a big person on referrals. I will pass your information with the other 5 duplexes near me. Plus I will let all my friends and family know as well. Thank you again so much. We will be contacting you in a few months. You guys rock!!! read more

Called for an appointment and was very pleased that they could come out the very next day. Andrew was punctual and pleasant. He moved furniture and the job he did was outstanding. I will be calling them again to do more work for me as well as telling all my friends. His prices are amazing. When the times comes to get my carpet done again. I will be calling them back. read more

This is a long overdue review. I don't do many of these but Andrew truly was impressive from the initial contact and maintained great communication in setting up the appointment the day of and afterwards. I had a motor home to rent and needed urgent service in order to show the unit following day. Andrew agreed to come over for an after hours service. He did the clean out of the whole motor home and left the carpet almost as new. His enthusiasm but more important the quality of service was fantastic. I will be calling him again for my main home and looking forward to his taking care of my carpeting. read more

Well, after being scammed... I was weary of anyone I didn't get to talk with. Well, after explaining my need and strange scam, I could not ever expect my trust to be restored and it was! Andrew is honest, helpful, and mostly TRUSTWORTHY! Yes, a great job and disciplined professional. The over the phone interview made my home needs clear. All products were told up front and information for me was made available at anytime. It is true that this is a family forward business. Services were well surpassed with no carpeting needs unanswered and I am grateful to know these secrets of maintaining the best flooring. After such a prior negative experience, Andrew made me feel that trust was possible and the service was impeccable in comparison to Coit or Stanley. Up front; a note that very few cleaners use truly and totally safe ingredients to clean where family and friends gather!!! read more

Andrew did an excellent job and his prices were reasonable. I will absolutely use him again and refer him to others. Daphne Antoine read more

I was very impress with the service that was given he was prompt and even early for our appt. and ready to work. very professional. I will definitely be using him again!! read more

I made an appointment with the owner operator of this company to clean my house prior to listing it for sale. We made an appointment for a Saturday between the hours of 7:00 and 8:00 am. I should have been more specific because no one wants to sit around and wait for anyone. No one persons time is more valuable than the next. It is what it is. So I show up to the house with my fiancé and newborn daughter at 7 am. We already have a new house so we are not living here at the moment. 7:30 comes and he isn't showing. 8:00 comes and he still hasn't shown. I text him at 8:10, did you forget about our appointment? No response. I call him. No response so I leave a voicemail. Finally he text messages me back that his kids baby sitter hasn't shown up yet. I asked how long until you get here? He said shortly, I live right around the corner from you. I said no problem and continued to wait with no furniture, my newborn and my wife in an empty house. It's now 9:10 and he still hasn't shown. I text him, are you going to be here soon? No response. So naturally my fiancé is beyond upset, tired of standing, and sick of this game. She asked me for his number. He starts speaker to her in Spanish. She responds in Spanish. Then all of a sudden he doesn't speak Spanish. So she begins to speak to him in English. Then "his connection" was bad and he couldn't hear her. Eventually he can "hear her" at which point she is furious and begins to cuss him out. His response was unprofessional to say the least. He then yelp messages me "soooo disrespectful and good luck". Don't waste your time with this clown. I lost 3 hours of my day and still need to find a new house cleaner. Response to owners reply: She cursed you out for the reasons above. Some helpful business advice from one business owner to another. Schedule your sitter for 7:00 am and your first appointment for 8:00 am. If your sitter doesn't show by 7:30, CALL YOUR 8:00 am APPOINTMENT at 7:30 to let them know the problem, reschedule for another day, then offer a discount on the cleaning service. Sending one text message 20 minutes after you're already late to the appointment is not acceptable. Especially when your client is the one texting and calling you to see what's going on. read more

Couldn't be happier with the results. Our carpets are like new again. Andrew was very professional, courteous and extremely detailed in his work. I highly recommend his services read more

Andrew came and worked extremely hard on my home. We have a 5 bedroom 3 bath 2-story home in Buena Park. Not to mention we have 3 DOGS! As you can guess we had awful odors, stains and pet hair all over the place. (I wasn't even willing to do that level of cleaning.) Not only did he do the deep cleaning in all areas of my home but he also did the carpet cleaning for a reasonable price. Before, booking with him I did read all reviews (yes, good and bad) but what really shocked me was not only was the vast majority of his reviews were great but his pictures alone of what he does was outstanding! I needed someone that could do that kind of work on our carpet desperately. He truly has pride in every wipe or stain that he addresses and puts his whole heart into each job. I HIGHLY recommend Spotless KTH to every one that I come across. Thank you for your hard work and determination Andrew!!! We will definitely because regular customers!! Keep up the great work!! read more

Thank You For Coming All the Way To Upland , I Really Recommend Great Price Ranges & Great Work ! Family And Friends Contact Spotless Kth ! Their Wonderful ! read more

Andrew did an EXCELLENT job on my car. He cleaned it thoroughly and got all the stains off. I would recommend him, although he was late for the appointment. Prices need to be more firm and more professional about the final price. Other than that, he did a great job! read more

Andrew arrived before the appointment time & immediately showed me respect and was very professional in describing his work that I was asking him to achieve. What he accomplished in cleaning my living room and my large Den, was of the highest standards of achievement in sanitary cleanliness. Andrew finished the job, with a high 5 Stars! His work, both in being thorough and professional, is beyond reproach. I am definitely calling him back again when I need any carpet or upholstery cleaning! read more

Want to thank the guy who came and did a great job on the carpet,he was very HONEST AND VERY PROFESSIONAL thank you so much!! 100%recommended. read more

Hello! I felt compelled today to write a review about my experience with Spotless KTH carpet cleaning service. A few days ago I had hired a different cleaning service provided by Jose Loyola, which was a terrible mistake...I hired them to clean a rental unit that was going to be occupied by new tenants in just a few days. The result was not only unexecptable, but they sent a young girl to do a two man job with proper cleaning equipment. I had to hire someone to do the job right at the last minute...which brings me to Andrew from Spotless KTH. Not only was he sensitive to the situation but he was also easy to communicate with, polite, courteous, and fast at his job of turning a heavily used and dirty carpet into practically new. The results were beyond our expectations! We're thrilled to have found Spotless KTH, and will definitely use him again in the future for our other rental units. - Jenny read more