They do a thorough and good job! Very professional and friendly people both in booking and the…read morecleaning people. Leaves the place spotless, does what is asked within the bounds of what service was booked, and confirms price before the service and after, before charging the card.

I would absolutely recommend this service, they work very fast she was very friendly and she went…read moreabove and beyond Thank you guys

Excellent cleaning service. They went above and beyond and they used eco friendly products so the…read morehome didn't smell like chemical after they left. They were so very detail oriented! We are happy :)

The did a great job cleaning my daughter's wedding dress even though it was stained. Great work on…read moreeverything I have ever had cleaned there.

Excellent job and value for my move-out (leaving CA / Bay ) cleaning! They were very accommodating…read moreof my schedule, price was right / fair and both my landlord and a friend remarked on how clean everything was after! These guys are proof that not everything in the Bay is an AI-scam -- some companies still take pride in a job well done and demonstrate that they want your business

Broke 2 pieces of my furniture cleaning and ghosted. I think the customer experience could be…read morebetter.

I am so, SO happy with the deep cleaning I received from Armando and Cesar (Caesar?) a little over…read morea week ago!! From the very beginning of our interaction, Armando was professional and communicative. His hourly quote and estimate of the time it would take were spot on. He also called a couple of days before the service to follow up on my request to have very high second story outdoor window cleaning as part of it. He set an accurate expectation, which I truly appreciated! Once they were underway with the cleaning, Armando checked in now and then, asked my preferences on several mini projects within the cleaning, and delivered excellent results. I had a gnarly monstrosity of a stove top I'd breathed in scary amounts of toxic fumes trying to get clean and eventually gave up on. I'm embarrassed to post the pic but I want to just to demonstrate how great a job they did! (The black areas in the pic are where the paint was already scraped off.) I will absolutely be calling on Cleen Earth for ongoing maintenance cleaning. Armando described himself as a perfectionist, which was clear to me with the way he cleaned, and which is exactly what you want in home cleaners!! I would give 6 stars if I could!

We hired this team on a trial and did not end up going with them. There was a general lack of…read moreattention to detail, aesthetically speaking. They put mismatched sheets on our bed, the top sheet was on sideways, and the middle layer blanket was never put back on. Just kind of bizarre.

My family has relied on the Spectacular Housekeeping team for over four years now and they…read moreconsistently deliver high-value. I also recently used their window cleaning service and it was super helpful. Highly recommended.

They were able to work with 24hr notice- but missed some key dirty spots during a move-out and…read moredidn't mention they left in such a manner, especially considering how long they took. Communication could have also been better.

For a few years, I had a regular house cleaning service come every 3-4 weeks. But then I moved, and…read moremy old cleaner wasn't traveling to the new area. I used Yelp to look at 8-9 different house cleaning providers in the area, read all of the reviews, asked about prices, etc. I found that Ana's Detailed House Cleaning presented as the best option for me: prices were reasonable, ratings and reviews indicated they did good work and had been doing it for quite a few years, and above all else they were very responsive over Yelp's messaging service. While I did see a few 1 and 2-star ratings, after reading those reviews I found most of them to be weird complaints from years and years ago. They're not indicative of current service. The promptness and attentiveness, combined with being intentional about explaining their services and answering questions in a reasonable amount of time, showed to me they were taking their work seriously. I started with a Deep Cleaning, which was just finished today. They did a great job. They caught little issues other house cleaners have ignored (dust under the fridge, for example) and went above and beyond to make the beds in a nice and well-presented manner. They were also friendly to my cats. I'm looking forward to having them come regularly.

They reached out to me let me know that they no longer service the San Leandro / Castro Valley…read morearea! I have used them a few times for regular cleaning and they have mostly been great. Can be a hit or a miss depending on which cleaners come. But mostly have had a positive experience with them!

From the first moment I reached out via Yelp, Hortencia from Dolly's house cleaning was fantastic!…read moreThey gave me a free estimate, walked the entire house with me and let me know what services they provide and I let them know what extras I was looking for and the communication was great! Hortencia then confirmed my price on the spot and let me know she would be keeping me updated via text as we get closer to the date for the cleaning. On the day of the cleaners showed up on time and did an AMAZING job doing this move out clean! Everything and I mean everything I asked for was done and the house was spotless! When my landlord walked the house during the final walk thru she wanted the contact information of who we hired it was so good! I highly recommend Dollys House Cleaning!

Very nice friendly staff. Showed up earlier than scheduled and did a very thorough job of getting…read moremy empty unit Move In ready. I would absolutely use them again!

I have been using this cleaning company for years to help me with my very cluttered, messy single…read moremom apartment. The team is always so kind, helpful, accommodating and does such a thorough, beautiful job! I have not found cleaners that would make my place sparkle so well with such great attention to detail. They provided me calm and support in the chaos of a busy life. After I had to move across the country for a job, my elder mother had a fall, she had to be taken to the hospital by emergency services and was there for weeks. Being across the country and needing help I knew I could trust Shanna, Mariana and the team. But I didn't know that they would treat me like family, and give so much love and care to my moms place while she was away. I didn't know what they would find but I knew the apartment was in bad shape. Shanna and Mariana did such an excellent job, communicating the situation, working through the logistics and giving such care with every detail so her place would feel like home again, I really don't have words to describe how grateful I am to them when I felt so helpless and emotional. It was beyond knowing I could trust them, it was truly like have the support of family. Thank you all so much! I wish there was more I could do to show my gratitude.

I reached out to this company through Yelp for a project quote and specifically explained that I…read morehave fragrance sensitivities and needed to confirm accommodations before booking. Initially, communication was responsive. I was told what services were included and that the day I wanted was completely open. However, when I mentioned I needed to call back before confirming, I was suddenly told availability might not remain open, which felt somewhat high pressured. When I called back, I was informed I needed to sign a waiver related to my sensitivities. I completed the waiver promptly, but I never received clear follow-up confirmation to finalize the booking. I followed up later that same day and again over the next two days by phone, but received no response or update. I completely understand if a company decides they can't accommodate a request, but losing communication with a potential customer after having them complete paperwork felt unprofessional. A simple "we're unable to move forward" would have been appreciated. Their pricing was also on the higher end compared to other companies I contacted. I ultimately hired another cleaner who had excellent communication, respected my fragrance sensitivities, and did impeccable work. Sharing this so others, especially people with fragrance sensitivities or accommodation needs, know that communication may be inconsistent.