Great service and excellent staff. Integrity above and beyond other dealerships I have encountered. The sales staff truly follow up and do what they say. Service Dept. Is upfront and there are no surprises. I will continue to do all my follow up maintenance with Spreen Acura of Riverside, CA. If you want a Great Auto buying experience, make this your first stop. read more

Candice was great to work with over just emails!! 5 stars!!! :) We locked in the deal and decided to go all the way out to Riverside on labor day weekend (fighting traffic) although other Acura dealers closeby said they would match her deal. But we are loyal and appreciate Candice being the one to give us this amazing offer! So we were in misery and fought the holiday traffic on a friday evening... Unfortunately she wasn't there and had to work with her assistant.. which we knew. I wish she was there... The major gripe I have about this dealership are 2 things...their lounge area is not so great...at least not as good at Cerritos Acura and the detail work on the car upon receiving the car was horrible.. The 2012 MDX we had detailed before taking off was dirty...had to wait about an hour btw and still dirty! It was dark by the time the car came out so I couldn't check as thoroughly but it was definitely dusty and not cleaned when I checked the next morning. The same spots I pointed out inside the car were still there and the dash area was dusty. Major annoying thing was the ignition area...HUGE SCRATCHES!!! Even my 7 year old car does not have these scratches...so disturbing to see on a new car! They washed my 2005 TSX complimentary which I wasn't even thankful for. I told Candice's assistant if they can especially wipe the inside of my doors...but nope they didn't even touch it... thanks but no thanks. Side note that has nothing to do with the dealership but the car we bought. Not even after a week and the cup holder in the back seat breaks and one of those baby car seat cover hooks on the back of the third row seats break off. It was able to damage the bottom of our trunk door paint bc it somehow squeezed itself there and got caught when the trunk tried to close... We did get the cup holder fixed but annoying... read more

Had a good experience with Edgar in sales and Daniel in the finance department. Very polite and professional staff. Nice clean facility. They made the process nice and easy. Thank you guys for the great deal on my wife's Sequoia. read more

Spreen Acura - Ready to roll. - Car Dealers Near Me - Riverside, California

AMAZING EXPERIENCE! Honestly I have never has such a quick and simple transaction with purchasing a vehicle before. My sister and I stopped by after having a terrible experience at a different dealership. Our sales person here Devon was great, she was very knowledgable about the 2018 MDX with Advance Package. This was a smaller dealership than usual. Upon arriving Devon was already at the front, since we gave her a call to let her know we were coming; she pulled the car to the front gave us a quick view of the car and explained the details of the package, but since we already knew we wanted it we asked to skip the test drive and to just got a quote for the 3 years lease. Her 1st price for the 3 years lease was very fair and we agreed and started our paperwork. My sister and I were in and out of there in about 1 hr 20 mins! Including the financial paper work! That was the fasted we have ever completed a transaction before. Any who if you need a car contact DEVON she is amazing. read more

Bobby was a pleasure to deal with. He made the process simple since our phone call. Dropping off the car was simple and hassle free. He was also informative about what I needed to be done and all my options so I can make the right decision. He was also very communicative about the process and when the car was ready. I think because of him, I'll be bring my Acura back to spreen Acura for service. I used to go to a competitor because of the trust factor. However, after today I know I have trust in Bobby at Spreen. People like him are the reasons people feel safe and comfortable bringing in their cars. read more

Had a great time buying a used Acura TLX. Prices were a few thousand under blue book value and so I didn't negotiate the price like I usually do. Salesman was awesome and let me test drive 4 or 5 cars with no attitude or hassle. Not pushy at all. Bought my 2005 TL here 4 years ago and will continue to buy from here. I also did an Autotrader price check and no dealership prices compared to this one. read more

Harry and I cannot thank our Sales Associate Adam for all of his Knowledge and experience for helping us make our purchase of our New 2017 Acura TLX. He answered all of our questions. Amin, the manager, was also very helpful and strived to meet our needs. Since the purchase, they have called and asked if we have any questions or to stop by and they will show us any of the equipment. The Acura TLX is fun to drive and, WOW, all the technology that came with it. First time Acura Owners. We cannot be more pleased with our purchase experience at Acura of Riverside. Thanks you guys. Alan and Harry read more

Spreen Acura - With our new 2017 Acura TLX - Car Dealers Near Me - Riverside, California

This dealership is absolutely horrible. I walked into the lobby and was not greeted for about 10 minutes. Employees were walking around me and I understand if everyone is busy, but just let me know that someone will be with me when they are free. Understandable. It gets worse. I was trading in a car to purchase a new Acura. I was trying to get pricing details for my purchase. The sales manager tells Tim (my sales rep) to have me come back when my wife is with me and then we can talk prices. I'm the one buying the car and making the purchase decision. I let that one slide. To add insult to injury they said they had to wait a few days for audi to let them know what they would be able to buy my car at. Tim said he would reach out in 2 days and let me know. I reach out to him 3 days later and he said he was still waiting. Plenty good I'm reasonable. 4 more days go by and I don't hear anything from anyone. I ended up going to metro Acura in Montclair and made my purchase. They were great and helpful and I drove off with a new Acura MDX that day (WITHOUT MY WIFE WITH ME). I texted Tim and told him his dealership and his sales manager were horrible, just for him to respond with several excuses. All I asked for was follow up. DO NOT GO TO THIS DEALERSHIP. read more

I just got a defected brand new 2020 MDX from them. They didn't want to return the car. When I called them to negotiate the problem they hanged up on me. People there are very rude and not professional. Please please don't go there. The worst dealership on earth read more

I can only concur with the Negative reviews of this dealership. I thank God that we didn't buy the vehicle we were looking at as the Rep did not seem very knowledgeable about the vehicles and policies. His answers to questions on warranties were different from what other dealers has told us. Didn't know that warranties change from Dealer to Dealer. He seemed annoyed that we asked questions. At one point he stated in a negative tone," I've been working a lot of hours these last few days and I'm tired, so tell me yes or no." Needless to say what my answer was. We also experienced them running our credit without our permission(Guess he didn't believe we could afford the vehicle) Don't understand why as we stated that we were already approved with USAA. He didn't understand the USAA procedure and said they did not do business with USAA, and then my wife had to point out to him the USAA pop-up on his computer screen, oops. He quoted my wife one price on the phone. I noticed the sticker price was different so I asked if the quoted price was the out the door price excluding taxes and license or just the base price. He stated that the price was out the door price and only taxes and license was to be added. Once we sat down he began changing the price and adding the packages that were listed on the sticker. I reminded him of my earlier question as that was why I asked if the price was base or out the door. My wife did follow up on the vechicle the following day as she liked the vehicle but we thought maybe we just were talking to the wrong rep. Ironically when she followed up the next day, the car went from being a Pre-owned Certified vehicle( which is what she wants) to being non-certified. WOW!!! The lesson we learned is that we will need to not only investigate the car in the future, but also check on the Dealership before going there also. My previous car buying experiences have been good(2 vehicles in the last 5 years. My current vehicle has 280K miles and the clock is ticking.) and the Dealerships have been above board and have backed their products. read more

I just bought a used car here--a 2015 low mileage lease return I saw on Edmonds.com. Very pleasant experience. The price was great--well below KBB and Edmonds fair price. No attempt to up the price or say the internet price was a mistake. Very helpful, friendly and knowledgeable salesman (Jerimiah) and not high-pressure. Was offered thousands of $ of extras but I declined them and that was that. Not the usual pressure to buy the extended warranty or exterior body protection. Finance guy was also great (Daniel). He too did not pressure me to buy extras. He was prepared with all the forms and finance options. Took perhaps 15 minutes in his office (I've spent 2+ hours at other dealers). Car was nicely detailed before I left. They let me park my old car there, in their locked yard, until I can pick it up. read more

To Edmon (Sales Manager) and their General Manager. A huge F U!!!! for false advertising on your internet sales price. How is this piece of $%#T of a dealership still in business? read more

If I'm able to give zero stars I would. Since Spreen Honda has switch from Riverside of Acura the customer service and quality of this dealership is horrible. Be very cautious when you're buying your extended warranty policy. Especially for oil changes. If you can try to avoid talking with The service department with Matt try to do so. He's not honest and has no idea what he's talking about. Let me leave it at that. read more

I am so delightful able to lease my $45K++ 2019 MDX from Spreen Acura. I live an hour away from Spreen though my home is surrounded by other Acura dealers but unfortunately can't find anyone I can trust. I was approached by a sales, Britney Galvan, from Spreen Acura and she made the transaction simple, smooth and quick. She is very knowledgeable and showed me all the hi-tech bells and whistles equipped in the car. It only ok me an hour from test drive to drive new car out of the door. My experience and service from Britney and the Finance Manager, Mark, have been a very pleasant one. They made everything VERY transparent and direct. Really can't find a crew that's so great and treating customer like family. Thank You Spreen Acura !!! read more

Spreen Acura - Car Dealers Near Me - Riverside, California

Leaser's beware: An attempt to run my credit WITHOUT my permission was made before any conversation on offers occurred. -Labor Day Weekend 2019 I walked in yesterday 9/1/2019 having previously spoken to Sabrina whom I was under the impression that I would be doing business with. We had shared with her our budget, and she assured us they would do all that they could to meet it. I then drove an hr to get to the dealership, and was immediately shuffled in by Jeremiah. Although Jeremiah had all my notes, he did not seem to reference them when the initial talks began for an Acura RDX, leaving me to repeat the same conversations we had previously with Sabrina and wasting an additional 30 minutes of my time. Not a great start, but not the end of the world. I test drove the vehicle, and then when it came time to discuss the numbers, he began with the guise that he had a few standard questions to ask first. He asked for my job title, salary, company, address....and then casually attempted to ask for my social security number in order to run my credit without first providing me with an offer or agreeing to any sort of number. I had to stop him and ask him what he was doing, and he gave a few excuses before I plainly explained to him that my top tier credit score is something I take very seriously, and that I would not be running my credit before listening to an offer and agreeing to a price. I have never been pushed into a corner so aggressively and in what felt to be very dishonest and violating way. Jeremiah was not apologetic and then became very defensive and called our recent screenshot of a previous print out offer a fake. It was not. In my 10 years of leasing cars, I have never had someone attempt to run my credit without my permission or without having any clear conversation about numbers or expectations. We walked out. He later texted me with improper grammar asking me to reach out should I have any issues. I then shared with him how put off I was from my experience and that should he value my business, to have his general manager reach out to me directly. His response was again improper English, defensive, and not helpful. If this is his first negative review in his 3 years of working in the car business (as he claims), I am surprised. That would indicate 3 years of putting potential buyers in corners by running their credit without their permission and making them feel like they then had no choice to make a deal. That would also indicate 3 years of selling luxury vehicles to clients without re-reading text messages to ensure that the quality of communication matches the quality of the business. read more

Excellent service with great deals. Edmund and Dustin are rockstars.... love my new premium ILX

This is the third car that I've purchased from these guys. Always had a pleasant experience. If you want to buy a Chevy Spark with windows that you have to crank open or if you want the payment of a 5 speed manual transmission Kia Rio, don't come here. But if you're going to buy a nice, upscale Acura and have realistic expectations, this is the dealership you want to visit. I live 5 minutes away from another Acura dealership, but I'd rather spend 40 minutes driving over here than an hour of playing the "Does this payment work for you?" game. Always nice working with Chris Rushing the manager. Nice working with Daniel the money man and Faith the closer. Im a sales person by trade so I know that I can be hard to work with. That's why I appreciate a great sales team. read more

Called and spoke with Amanda and she notified Ryan the Mgr that I was on my way to see the2017 Acura ILX vin 19UDE2F35HA005623. White Ext and white interior. She confirmed it was still available. Arrived only to be told it was sold. Called about 2 hours later Amanda said it was still available, we asked her to check/verify again to be sure she said she verified it. We received a text that Brandon was bringing it forward for us to test drive as soon as we get there. Got there and again was told it was sold an hour ago. Very strange. Seemed like a Bait car. It was priced at $16,652. very reasonable. Maybe too reasonable?? Checked a few minutes ago and Edmonds.com is still showing the car available at Spreen Acura. Be careful. I had been told by another dealership in temecula not to trust them. I didn't believe it and went anyway. Now I'm thinking maybe they were telling me the truth. Looked it up again by the vin still showing available at Spreen Acura Riverside read more

Spreen Acura - Acura 2017 White interior(parchment)/exterior $16,652 vin 19UDE2F35HA005623 - Car Dealers Near Me - Riverside, California

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I can't begin to say enough about the folks at Acura of Riverside! They really understand the value of people and family! Bobby in service takes care of our vehicles always an even when we left my sons stuffed animal in the loaner car they knew not to dispose of it. They realized the importance that a little boy would want be reunited with his warn out from hugs best friend! It just goes to show these are great people doing great work! Family and people values are strong at Acura of Riverside! read more

Spreen Acura - Car Dealers Near Me - Riverside, California

These guys burnt me on my yearly mileage allotment, I made a phone deal so when I went down there and signed paper work the monthly bill and money down was correct. Shame on me for not looking at the mileage amount before signing. The sales guy was a snake and didn't even mention the mileage at signing but mentioned how we agreed on the monthly bill. After realizing all this on my first months bill and how I was cheated I called the management and corporate but they both gave me the run around and wouldn't do anything for me. So I just want to give everyone a heads up and please don't give any hendrick dealers any of your hard earned money Give it to a honest dealership and make sure you take the time to read the contract properly even if the clown on the phone gave you an awesome phone deal. # update to your response the all powerful manager Ken wanted me to come re sign the lease and charge me more monthly so I kindly declined wasting more time with these crooks. Oh and I forgot to add I was promised free maintain for the lease term and that apparently was more smoke that was blown. It's ok I'll take this MDX to a jiffy lube and save more then 100 dollars then seeing you clowns again. read more

Kyle, the Service Manager from Spreen called me after writing a poor review. He apologized on behalf of Spreen Acura for the service I had received. He replaced the damaged brake rotors, filled my gas tank and offered 2 future vehicle services. I appreciated his rapid follow up and wish to thank Spreen Acura for moving on my complaint. read more

Our car buying experience was very simple with no buying pressure whatsoever. We were able to find a great vehicle at a fair price for our sons first car and the transaction went fairly quickly without having to haggle or go back and forth a lot. Romel was very professional as a salesman and the finance manager processed everything expediently. I've bought a lot of vehicles over the years and I would buy again from spreen without hesitation. read more

Spreen Acura - Car Dealers Near Me - Riverside, California

Buyers Beware....... I went online August 15th submitted information on a vehicle. I was promptly contacted on the 16th first thing in the morning. I scheduled an appointment for that evening upon arriving , We went over the vehicle I was interested in which was a 2019 TLX a spec in white. He Inform me they didn't have that vehicle they only had one in black and they were unable to do a dealer trade. We went outside to look at that car as it was the only vehicle available to show. When I asked if there was another model available or a different trim level.I was told no. Apparently this dealership only had one vehicle available for sale. I took the car on a test drive returned to the dealership parked in the service drive and I ask the salesperson to evaluate my trade in and give me an appraisal. So we could start the process on the new car.He went inside grabbed his paperwork came outside and proceeded to use the hood and trunk of my 2018 BMW as a clipboard. Definitely not appreciated.He asked for my driver's license we went back inside and he began filling out a credit report on line. I wasn't aware he was doing a credit check until he asked for my social. I told him we would not be running my credit until I knew what my trade-in value was. He proceeded to tell me I cannot give you a trade-in value without putting a deal together.Because they have to know what I'm paying for the new car, He then proceeded to tell me I don't even know what the payoff is on your car. I called BMW financial gave him the payoff on my car he again told me he couldn't give me a trade-in value until we had a deal made on the new car. So apparently they want to make sure they get top dollar for the new car and give you as little as possible on your trade. He also informed me that their dealership never gives a trade in price without having a deal put together on a new car. I informed him that I just drove 3 hours after work to make this appointment. I thanked him for his time and for wasting my time took my driver's license back as well as the copy of my driver's license that he took and walked out of the dealership. I have never been to a new car dealership and experienced this type of customer service. Nor have I ever been to a dealership that has no vehicles to look at. Apparently they keep all of their new cars in the parking lot behind the dealer and only display used cars out front. I overheard another deal trying to be put together with the same tactics being used on that customer. That customer simply wanted to know what the monthly payment would be and was going back and forth with the salesman for a good ten minutes and threatened to walk out of the dealership also. I would suggest anyone looking for a new Acura make sure you do your homework and have some knowledge of the auto buying process prior to visiting this dealership definitely seemed pretty sketchy to me. I would have probably chalked it up to a one-time occurrence had I not overheard the other salesmen using the same tactics on another customer. I definitely felt as though I was at a small dealership on the side of a dirt road trying to buy a $50,000 car. Not something anyone should expect or accept from a luxury car dealership. read more

I was in the Market for a MDX for about a month. after a very terrible experience with another Acura dealership I reached out to Riverside to see what they had to offer. Vanessa and Ron helped me through the process to get the MDX I wanted. They were very transparent, upfront and honest from the start and they earned my business! They both took the time to give me the best options and explained everything about the car. The experience was second to none. After the agreement Ken in finance took over from there and finished everything up nice and quick. If you are in the market for an Acura I highly suggest you look at Acura of Riverside. They will ensure you have a great experience. read more

The people in this place are less than awesome. Typical car lot with the typical games. If your in the market for an Acura. Do yourself a favor and visit any other Acura dealership other than this one. I had one request. I asked if they drove my trade in. I wanted to ride. I was told "no, I don't think they'll drive it and if they do, you can ride" If the dealership won't let me take their car unsupervised, why in the hell would you let them take yours? Unknown to these fools, I worked car lots for a long time. I know how trade ins are driven. And what's best, when I got back in my car. The music was blasted. Ughhhhhhhhhhh Jackass. At least turn the stereo back to where you found it. In my case, it was off. Great job guys. What kind of response was that? So the dealership has found their record of my wife and I showing up. And I have to add something too. If your shopping online like I was. Be sure to print the price you see online because the story will change when you get there. I had completely forgot that they tried to bump me a $1000 dollars over what I saw online. And only when I pulled their ad up did they believe me. Than they trade to give some bs that they had the best prices in socal and I showed the sales lady on her own computer that there was comparable cars for less money. They still didn't want to deal. So I walked. After reading about the service department, really glad I took my business elsewhere. read more

I took my RDX for routine service maintenance today and they don't bother washing the car when done.

Everything was great, fast and good job Robert Howard, service advisor with double first names. Was in and out on timely manner. read more

Spreen Acura - Car Dealers Near Me - Riverside, California

I have been coming to this Acura dealership for my MDX service needs. Service manager Bobby is terrific and does a great job of taking care of customers. I am amazed at how he still remembers my name when I visit the service department. On Wednesday I had to get an oil change and coolant service performed on my vehicle. There was another service advisor, Asian man, who was very courteous and took care of my needs. When I was trying to find a quiet place to connect to a call using my laptop, he went out of his way to locate a quiet room in the dealership for me. I didn't even ask but he went out of his way to take care of a customer. That is outstanding service!! Thank you. read more

My Name is Alex and I am an experienced and educated car enthusiast who buys or leases cars every 2-3 years. Since 2001, I have bought or leased 14 cars for my family and I. So, I know, how to research, get deals and be prepared to haggle. But to my surprise, I didn't need much skills to buy my 2019 BMW 440i from Spreen Acura. These guys told my exactly how much they would pay for my trade-in and how much I had to pay to get out of my 2017 Audi S5 and get into my BMW. Never been to a Dealership like this. They actually kept their words!!! But what really surprised me was their customer service and how they stood behind the car they sold me. I drove home and noticed that the engine bay was not very clean. So, I contacted Sales Manager Chris Rushing and he offered to pay for a FULL detail! Wow, very unusual for a car Dealership to admit their mistake and actually fully rectify their mistake. Wait, I am not done yet. What really really surprised me was how they stood behind the car they sold me which most car dealers don't do. More than 10 days later, I noticed that the rear 2 tires were new but not run-flats but 2 front tires were old but run-flats. The car had no spare tire. So, I called Chris again and he offered to not only put 2 new run-flats for the rear for free but also at cost put 2 run-flats in the front. Seriously which dealer would do that? As I said before, I have dealt with car Dealers a lot and none are trust worthy. Spreen Acura is an exception and people who work there are exceptional. I just wanted to think Chris Rushing, Jeremiah (salesman) and Destiny (customer service) for their dedication, generosity and excellent customer service. Spreen Acura is my dealership of choice, for life. Thank you Alex Mansouri read more

Best place ever. I have been a customer of this location for at least 15 years. I bought my 2008 Saturn VUE there in 2008 and had my older Saturn serviced there before that. When Saturn went away, it became Acura of Riverside. They kept most of the amazing staff and provided Saturn mechanics as well as all of my service records. I kept taking my vehicles there. Now they are Spreen Acura and the service is even better. Most of the same staff and I couldn't be happier. Wonderful people, wonderful service. I can't imagine taking my vehicles anywhere else. read more

Edmund did a great job in making sure we were comfortable with what we were looking for. Was never pushy and answered all of our questions clearly. Was sent to another salesman after waiting and the mood switched as he was extremely rude and spoke to us as if we were stupid. Condescending tone and made tiny comments whenever we spoke. A deal could have been done but the way we were treated left us walking out. read more

The BEST go to guy, John Crook! Most professional, knowledgeable, patient guy at Acura. My elderly mom will only take her car to Acura and every time, John has been there to not only help her but goes way beyond to keep my 80+ yr old mom content. There are servicemen who do their work to pass the time and then there are servicemen who go out of their way, in soo many ways, to please their customers. A genuine gentlemen with a great heart for the elderly.. John Crook, thank you for being that guy and for All you have done and continue to do for my mom.. Need your car serviced, ask for John! read more

Went in for tire balancing and diagnostic check. Took 3+HOURS!!!! WTH!!! I'm looking for another location with BETTER service. Free,--Great coffee and snacks, BUT NOT worth 3+ Hours!!! :-( read more

The service dept at this dealership has been a problem for years, including prior ownership. My mdx was curing oil so they charged me $100 for an "oil consumption test", which was simply an oil change. The service advisor told me to return after 1k miles if my oil level has dropped significantly. I go back after about 1800 miles when I'm down about 1.5 quarts. They tell me burning 1.5 quarts every 1k miles is normal so i ask why oil changes are scheduled every 7500 miles? He tells me my mdx holds 6 quarts of oil, which is completely false, and all car owners should be topping off oil each time gas is filled. Really? I was also told by Honda/Acura, the test was invalidated because I didn't go back at 1k miles. I would need to start the test again for another $100. Here's the real shady part. They forged my signature on the work order when I took it back the 2nd time. Granted, I did order the inspection but that doesn't give them the right to forge my name on any documents! If that's not bad enough, they performed a "complimentary inspection" that showed I needed new brakes. My brakes were replaced 3 months earlier so I doubt they even looked at it. Someone else had posted a similar false diagnosis in another review so I'm not the only one they tried to deceive. After all the BS I went through with this dealership, I received a letter from Acura acknowledging an issue with the gen 2 MDX burning oil and they were extending the warranty as a result. I'm usually pretty forgiving but my wife and I have had several incidents with this dealership. They once forgot to reassemble my airbox so my car was sucking in unfiltered air for several days. When I took it back they did offer to change my air filter. I had to remind the service manager "the air filter was not in use because they never reconnected it!"...... Bottom line is they seem less than competent and lack integrity. They cost me $100 for a worthless "oil comsumption test", which was invalidated by the misinformation they provided me. At least I didn't get suckered into an unnecessary brake job. read more

Worst customer service experience. I bought a used car from them in early January. They said they did a full inspection on the car but the battery was bad and there were no interior bulbs in the car. The battery died on me 2 days after buying it. I called 4 times and requested to speak with a sales manager and or a service manager. Whatever time of day I called the managers were at "lunch" and they would call me back. It's been 3 weeks and I still havent heard back. It's all petty stuff but they could at least acknowledge me and call me back. Also, the sales person couldn't even drive the car because it had a manual transmission. I wont be going back. read more

Adam Greene and Ken French were lovely to work with! They were not pushy in the slightest way, and both went out of their way to assist me in the car purchasing process. I did not end up buying an Acura, although it was in my top two. I informed them of this and not only did Adam thank me for the opportunity, but Ken called me the next day to follow up and congratulate me on our purchase! If I want to get an Acura in the future I will be sure to bring my business to them! Thank you!!!! read more

Bought my car here over a year ago and had a great experience. Since then I Continue taking my vehicle there for all it's needs... But I have to say that Mr. Anthony Briseño is the main reason I go to this service department. He is extremely professional and displays great customer service skills. He is quick, efficient, and honest, and best of all super kind to my kids when their with me. Definitely 5 stars! read more

I've needed a new car for some time and it's been 9 years since I last purchased a vehicle. You can say it was time to go ahead and buy another car. My previous car is an Acura TSX and I've had my eye set on the Acura TLX. My family and I decided to take a drive to this Acura dealership because of the availability of the certified pre-owned TLX's they had in stock in the color I wanted. The current prices were posted online along with the mileage and features each car has to offer. Frank was the sales representative who assisted me. He was very patient and kind without making me feel like I was a nobody. Frank did not pressure me at all and made my purchase easygoing and stress free. Thank goodness for that or else I would have walked away ASAP. We were able to come to a reasonable deal that I was happy with. The finance manager was also patient and very thorough going over the paperwork with me along with explaining the different extended warranty packages they offer which I would highly recommend looking into. After everything was signed, I was able to go home with the TLX I've been wanting. I would recommend this dealership to anyone who is interested in purchasing an Acura. read more

Pros: great price Cons: shittier than shit service with rude people who don't even take 30 minutes out of their day to help you when they fail to provide what you bought. I'd rate a zero if possible, but unfortunately you can't. Let's start off with the fact that we bought a Nissan Leaf used for a great price... That's the only thing the dealership did right. After signing all the papers, they told us they couldn't find the sd card which runs nearly everything on the car. Without it, the only thing you can do is drive it... You're left without the use of the entire navigation system, temperature settings, phone charging capabilities, radio, etc. The car is practically a mobile computer and they couldn't provide the part that makes the entire thing work. They apologized and said they would fill up our gas tank next time which is quite funny considering we bought a completely electric vehicle. They told us they'd call the next day with an update but they never did. Finally after a week of back and forth trying to get the sd card, the general manager, Tony Swain called and said he would mail it out. After receiving the SD card, we found it doesn't work and is in fact the wrong sd card for our car since they're tied to the VIN number. It appears that he mailed out a random SD card for another car to get us off his back. It's been nearly two weeks since we got the car and we're still unable to use it properly, and since the purchase has already been finalized, Acura obviously doesn't give a rats ass about us. If we could redo everything, we'd go spend $4,000 more at a different dealership for the same car to not be treated like complete and utter shit. Id also like to note that I never do reviews, and I actually received a congrats on my first yelp review after posting this, but I was so disgusted with their service, incompetent and rude staff that i felt I had to write it. read more

I exactly what I wanted on my new RDX. I contacted Acura of Riverside via Cargurus and got a call back within 2 minutes!! After confirming they had the car I was looking for Adam Greene assured me they could get me a great deal. Adam made the dreaded car shopping experience a good experience. It's a rarity to find a good sales person these days. I will definitely be recommending Adam Greene and Acura of Riverside to my friends and family. These guys were worth the 45 mile drive. read more