Just a consolation and people were very friendly They listened and was kind…read more I appreciate the service

This is to add to my previous review, two photos…read more For the first time in more than 20 years, I trust a Dentist practice. THEY CARE!!

I've been coming here for quite some time, and I can't believe I'm only now writing a review. I…read moreabsolutely love this place! No matter where I move or where life takes me, I'll always make the drive to this office. The staff is incredibly kind and welcoming, the service is exceptional, and the office itself is always clean and inviting. They truly make going to the dentist a relaxing experience instead of something to dread. I couldn't recommend them more 100/10!

worst dentist place you could ever go to. it's a non stop up sale. they refused to do a regular…read morecleaning unless I paid for a "needed" cleaning which in my opinion it should be my decision not theirs. unless you want to pay $150 everytime you go find a different dentist

I haven't had issues with my teeth or had any issues with different dentists, but since I've…read morestarted seeing them I feel like I've been getting recommendations to do more work than probably is necessary since I've taken very good care of my dental health. They charged me over 500 dollars to get a mouth guard (since I grind at night which is true) that I lost shortly after getting it and tried to get them to make me a replacement immediately after I lost it at a work trip and they said it wouldn't fit and that I would need a whole new set of imprints which is incorrect. I would be skeptical of some of their recommendations. I also had a crown and it did fit correctly and they tried to fit it again and I continued to have pain with my jaw and overall the dentist didn't even come look at personally she just sent me to a specialist and said I "might" need a root canal. Now I might have a unique situation but it doesn't appear that way and this appears to be standard practice so I'll be finding a new dentist. The staff is generally friendly and the office is up to code but, at this point I don't think the dentist has done a competent job and I would not recommend them to any friends or family. Nor do they really seem like they care about the pain my teeth and jaw have been.

Dr Rholeder has created a care centered practice where the patient is definitely #1 on their…read morepriority list. I had a crown this morning that was the most comfortable, relaxed, and care forward service I've ever had.. every need was met /exceeded; every comfort was provided; and Dr R's open, responsive, and clear joy in her life and work was very clear... I've been going to Highland Smiles for many years and it's been wonderful to watch the practice evolve to what it is now under Dr R's leadership.. The staff is excellent, well- trained, and caring.. I left smiling this morning after my procedure.. Thank you all so much!!

Front desk service representatives, Latica and Mandi always provide me with top-rated 5-star…read moreservice. I would rate them 10-star if I could!! Dental Assistant, Cassie is phenomenal in making me feel comfortable and explaining everything she was going to do before doing it which I really appreciate that approach. Cassie is talented, engaging and professional. Dr. Holland, besides being extremely competent and compassionate, always puts a smile on my face and is the only dentist in my life who has ever genuinely complimented my eyeglass frames and hair style! She made my day and then some.

This experience went from GREAT to I am NO longer a customer/patient and will never return…read more I don't know if what they do is legal, but it is definitely not ethical. The issue with my first visit was when the hygienist asked if I wanted a fluoride treatment. So, not knowing it'd be EXTRA, because she didn't tell me, I was like... "OK". I didn't know until after my appointment was over that she was trying to upsell me into extra services without disclosure or letting me know how much. At the time, I thought she was confirming that I was ok with it (because some people have concerns with too much fluoride). I don't work in the dental industry. I don't know what I don't know. I also do not recall any other dentist ever asking me this question, so also thought it was something they confirmed and/or provided at this newer office. When I go to the counter to "check out" , she says I owe $40.00 which was surprising as this was a covered visit for a standard cleaning. That's when I realize what that hygienist pulled. I could ask if you want mushrooms & onions with your steak and not tell you it was 40 extra dollars, too. Would they like that?? I sure didn't think a few minutes it took for a "fluoride treatment" would be $40, either. Don't try to sell things to people as if it's part of the service by not saying how much it will cost, period. I had a filling redone as I've had several times in the past. All of my fillings are from when I was a young child, so they deteriorate and I am used to needing to get them redone. I have never experienced having to pay hundreds of dollars for the procedure as I've always had dental insurance. They told me this huge price, and so I asked why would I need to pay you $400-$500 for new fillings? My insurance should cover 80%, and they said back to me NO JOKE -- they are charging me FULL PRICE "up-front" and will refund me "later" after my insurance has paid their part. I do NOT consent to paying money that I do not owe! And why should I, as the patient, be out any money for weeks and/or months before the insurance was applied? That's not on me, that's the insurance that takes long! Like, what is this? I have never at any insurance whether dental, medical, eye, tell me that I pay full price for everything out-of-pocket up-front and then I have to wait for a REFUND after the insurance processes? What in the world is this nonsense. I the patient, your dang customer, why would I hand over my dollars for you to hang on to INTEREST-FREE (are they making interest on MY money? -- while we wait for insurance to process, if so, that would be theft as that is my money and therefore my interest). Is this LEGAL? It's definitely NOT ethical & unheard of. Then, when the company I worked for changed hands, so did the insurance provider. Wynkoop Dentistry caught wind of it (somehow) prior to a cleaning appointment and texted me to say I better go upload new info to some random link platform or else I'm gonna pay full price. Again with this always trying/threatening to make me pay full price?? I had it at that point. I'm at work and I have stuff to do and if I don't do their clerical work for their office then my punishment is to pay them money for my "free" cleaning? You can absolutely forget it! They pay staff by the hour to do that work and if it's more convenient for ME to give you new info when I come for my appointment, that's what we're doing. Learn some humility - this office gets paid because I choose to go there and be their patient/customer. They don't get to make demands or threats when I'm the reason they're making an income. Then they have the audacity to say they're sending me these ridiculous texts so that my appointment goes "smooth" and so that I don't have to "worry". I had NO worry!!! None, zero, zilch. I know with 100% certainty of my insurance coverage. The [previously nonexistent] worry came AFTER they sent me these text threats! It would have been "smooth" otherwise if I came to my appointment & provide the updated insurance then, like other offices do! I liked it is a very modern office, but they're passing on costs to patients it seems to me. I'm sure the dentists don't blink at fancy meals, live in multi-bedroom/bathroom homes, and probably have second vacation homes while I have a 1BR apt, so no they don't need "my" money that bad. There were some other positives I had prior them trying to basically extort money from me, but forget it at this point, those positives are washed away since I won't return. This is all female dentistry, too, so something I'd want to support and it's really freaking sad this is how these ladies operate. There is not a shortage of dentists and I can find a new one in 5 minutes. Y'all ought to be ashamed and I'm really curious if this is something the governing dental licensing bodies would say are appropriate business practices.

I've never written a Yelp review nor had any desire to, but I have to warn people about this place!…read more I'm in my 20s and routinely see the dentist, but after moving, I looked for a new dentist and I wish I had seen this review. My tooth isn't the same nearly two years after a routine filling by Dr. Rena Mollner. She talked throughout the entire procedure, even pausing what she was doing to continue her conversation. As a result I've had nerve pain in my tooth and I'm unable to eat normally with it. Dr. Nate Mollner attempted to pacify me in a follow up visit by telling me this is normal when a filling happens and it happened to him when his Dad did his filling as a kid, since a filling is only a stepping stone before you get more procedures! If this line of reasoning sounds like something you want from your dentist, this is your spot, sounds like it runs in the family. God knows what they're paying to get positive reviews, but I'm sure it's covered by the $300 plastic retainer they sell you. Don't go here!

The only positive about this office is the dentist. He's fantastic, and super friendly but I have…read morehonestly had such horrible experiences with the office staff. I never publish poor reviews, and I am not one to be rude or easily get angry...but I have had several negative experiences with the office staff and they alone have made me not want to return. They have called me within the 48 hour period to tell me things like my new insurance isn't actually covered, only accepted...but then tell me that I now owe them $75 because I can't afford to risk a full appointment without my insurance covering it. These types of scenarios happen a lot with them, almost like they purposely want me to pay a late fee. And to make it worse, when I do get frustrated or even if I just ask questions, they get rude and angry with me. I have had the worst customer service experiences I've ever had here, which for me - is make or break when dealing with a lot of money and insurance.

Let me just start this by saying - I absolutely hate the dentist. I despise it. I've avoided it for…read moreyears but Chloe at this office was such a delight to get my teeth cleaned. I had an experience here that actually made me not fear going to the dentist. She was quick, informative and sweet! I am always going to request Chloe to help me clean my teeth when I come back.

I believe they commit fraud with their billing practices. I would recommend not paying what they…read moresend you, reporting them, and contacting a lawyer.

Icon Dental is unmatched in quality of service and cost. I have been a patient for almost a decade…read moreand travel in from out of town to see Dr. Tarjan. She is an expert and provides you for a menu of options for any challenge. Do not waste time and money going elsewhere!

Cancelled my appointment the day after I made it and right after I took time off work for it. They…read moretook absolutely no responsibility for the inconvenience they caused and tried to push me off to a nearly a month later. Awful first impression as a prospective new client.

Jane is the best! Super happy I found this place I'll be a returning for sure! I feel well informed…read moreand taken care of!

It always bums me out when I need to find a new healthcare professional because I can be picky,…read moreespecially when I'm limited by insurance options. Fortunately as I scrolled through the practices accepted by Delta Dental, Sloanside Dental yielded positive reviews on Yelp. Making an initial appointment on their website was easy, and it was scheduled right away. I've somehow gotten lucky parking in the tiny lot right outside. Getting examined, teeth cleaned, and x-rayed was super efficient. Every staff member I encountered was wonderful, and Dr. Bennett is a cool dude. Having grown up in a family of dentists, this office made me feel right at home, which for most people is probably weird to say about their dentist. Anyways, online bill pay and electronic record transfer is seamless, too. I can't say enough good things about Sloanside Dental!

Everyone in there was super nice and I appreciate them for doing great work with my tooth pulling!…read moreGreat care and made sure if I needed anything they could help get it right! Great spot!

Having the worst time with this dentist. I am 52 and had my wisdom teeth removed. They lest pieces…read moreof my tooth or jaw bone chips in my gums. I went back and now I am in the worst pain I have ever experienced and I can't seem to get any help from them now. I have called asking for help 3 times now and I just get ignored.

I absolutely loved this dentist for years! They've always been great and accommodating and super…read morefriendly and kind and great service and rest work! So it pains me terribly to leave a sour review; but after owing a patient for about 5 years, they just dropped me and my insurance like a bad habit it and without any warning whatsoever. My cleaning was coming due end of July 2024 and middle of July I get a text message that's says we don't take your insurance anymore. You can either self pay or cancel. That's how I'm treated after years of loyal service. No warning. Not even a phone call to explain. I got nothing but booted to the curb. So anyone who treats longtime patients like that, doesn't get to keep good stars in my book. So it's with much dismay that I have to say something negative, but to have your care provider turn their back on you inexplicably isn't acceptable and incredibly hurtful.

I left my previous dental practice because I felt like they were always trying to sell me…read moresomething. This hasn't been the case at all with city roots. They are honest and trustworthy. They are knowledgeable and gentle. I have appreciated their carefulness during the pandemic as well! Dr. Janda is hands down the best dentist I've ever seen, and Dr. Garrison is so great too! You won't regret making the switch!