Wow. Expectation exceeded. Customer service is top notch here. Even though there are kiosks to order from, the staff consistently checked in to see if I needed help or had questions. This was my first time here, and I had a great experience. I met my wife here for lunch during her lunch break. I brought our kiddos with me; the place had food for the kiddos as well. My kids ate chicken nuggets, which is actually a decent portion for a kids' meal; we had leftovers from the kids' meal alone. Then I got wings, and my wife got a sandwich. The wings were delicious. I don't even know what flavors I got because I picked unique ones I had never tried before, and they were some of the best-tasting wings I ever had. The wings were juicy and crispy while the sauce was on point. My favorite item was actually their mango juice; it was so good, especially in this early summer heat. Damn, what a meal! I ordered 12 wings and had about 4 left that I got to eat for dinner. Took plenty of sauces home. The food was on point, and I can't wait to come back and try some other items. My wife says their chicken sandwhiches are fire. read more

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This review is for my first visit to this business and location and it's a 3-3.5 stars. They have their own parking lot and near by meter parking and at 6:15pm after work, I was able to find a spot. Upon entering, you see several order stations where you can place your order and pay. Then you go sit down and wait until your name is called. Service is okay. You really don't get much interaction outside from picking up your food when they are done. The staff seemed cool and they were locked in on making the orders. There are plenty of places to sit, both indoor and outdoor. At your table, there is a QRC code to where you can take a picture of your food and Starbird Chicken will match that and donate it to an organization to fight hunger. Now for the food: I order half and half: half lemon pepper bone-in wings and garlic parmesan boneless bites. Both were really good. They are not saucy but more leaning towards dry rub. The lemon pepper wings got that perfect tangy sour taste and you better like the taste of garlic and parmesan because it is pungent! The bites are a bit drier for my taste so for sure I will be ordering bone-in wings. Fries are perfectly crispy and seasoned. Sodas are made with cane sugar and I got ginger ale because I need a soda with an extra bite. I would pick Starbird over the other corporate wings chain. read more

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After reading so many glowing reviews, Starbird was high on my list of chicken places to try. I tried four places in four days, and Starbird came in last. Not even close. I was disappointed. The sandwich was small...about the size of a McDonald's hamburger, and it all fit underneath the hand-sized bun. I had the Japanese BBQ Bird. It was an OK sandwich, but nothing special or memorable. No need to say more. For a side, I had the Crispy Thai Brussels Sprouts. No crispiness. They were drenched in something like a thick balsamic glaze. It was overpowering. I could only eat about four at a time and come back to them later. They came with Thai herb aioli. It didn't help. One and done for Starbird for me. All the best to you, though. Seems like you have a good fan base, so that's awesome! read more

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Same Manager, same b.s. and I haven't been here in over 2 years. First Thai grilled chicken wrap was ice cold. Manager said the sauces made the chicken cold and there was no warm chicken whatsoever. Said it would take 10 min to grill a chicken breast. Got the 2nd wrap. Bit into it, chicken was hot went to open it to add sauce. Less chicken in the wrap than my little pinkie. Asked for the Manager, again. Why wasn't he overseeing my order? He came and said what about the other wrap. I opened it and it had 3 times more chicken in it. I said, Which one am I supposed to give my husband? The half with 2 tiny pieces? I got my money back. Need a new Manager that doesn't hide in the back that trains his staff. He said, We do the best we can. No, not good enough! read more

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Went in today hoping for a better experience but their service makes you feel unwelcome. The girl working the counter has such a rude attitude (I placed my dine in order thru the automated system. She was rude to provide the bathroom code, rude because I misheard the code and asked her again, and then rude when I told her I requested Dine in even though she chose to bag up my order. I ordered between 5 PM and 6 PM on Saturday 6/20. I don't get why anyone should be treated that way when you're supporting their business and job. She should find another job if she's unhappy, and not put that kind of energy on anyone, especially at work. read more

Starbird Chicken is a great fried chicken option and this location in Fairfax has become my go to. Sandwiches, wings, tenders, salads - however you like your crispy chicken, Starbird has you covered. The great thing about their chicken here is it is so packed full of flavor without the heaviness of other places. Originally from the Bay, they pride themselves on using gluten free flour, no antibiotics in the chicken, fresh veggies & sauces made daily. It's elevated fast food, which we love here in Los Angeles. Their new Japanese BBQ flavor is money! I liked the togarashi, furikake, umami vibes on the boneless tenders. They also have a ton of great sauce options ~ truffle aioli is the winner for me! If you go to pickup in person, keep in mind they make their eats to order so you may have to wait a few. They do have a couple of dedicated 15 minute parking spots in the small lot for pickup orders, so that's a positive in LA! For quick chicken that leaves me feeling good and keeping my wallet feeling good too, Starbird is a great option. read more

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Great food, friendly service, and a nice atmosphere. I really enjoyed my experience and will definitely come back! read more

Starbird Chicken - Chicken Shop Near Me - Los Angeles, California

All i can say is WOW! Orlando is the manager here and he runs a wonderful chicken restaurant! Customer service is 100%!!! The food is so fresh and aahhhhmazing! Crunchy and seasoned just right!!! Place is clean too! Even on a rainy day! Oh...don't forget to try the drinks. They were so good. read more

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Excellent choice. Glad it's so close to us! We can run in there between errands to grab a bite and totally rely on fast food that is FRESH AND HEALTHY for a change! Appreciate how clean it is and unbelievably fast they are. Nice staff, too! Nice to have good food, warm or cold, close by, without paying L.A. typical $19-$29 per meal pricing!!!! Best, Adam and Linda (and Lulu the pup). read more

The Service: Store manager, Younes, was helping me at the counter. Very friendly & attentive! Service was efficient as well. Even regular customers would greet him with his name. Great customer service! The Food: Younes highly recommend their newest items on the menu - Indian Hotbird!! Very interesting to see how they incorporate Indian flavor to their fried chicken. We tried all the new items, Indian Hotbird Sandwich, Indian Hotbird Tenders & Masala Street Fries. OMG! We smell the Indian spices and we taste the masala flavor. The tikka sauce is so addicting!! The chefs behind this new menu got to be real Indian! Very authentic taste and definitely bring their fried chicken & fries to the next level. Bye bye ketchup! If you love a little kick on your food, these are for you! We always love their flavor beverages. They have new ones, Blueberry Lemonade & Mango Iced Tea. Blueberry Lemonade has strong fruity flavor, definitely opened up my appetite. Mango Iced Tea is not overly sweet. While we were dinning there, we saw the staffs were preparing different platters. They do catering too! This will be a great idea for family party or office lunch meeting. The Parking: Plaza parking lot (free) and side street residential area (2 hrs) read more

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Ambiance: the starbird chicken's Beverly store in LA, and I've also dined in their other location in south bay, and I like the experience here better Service: friendly and patient with questions, promptly served food Food & Drink: standard fried chicken options with multiple flavors Starbird 2.0 Sandwich - **** Crispy chicken, Herb Aloli, rainbow slaw, pickled red onion, avocado mush, soft round bun, light but tasty, recommend Fries - *** cooked in non gmo rice bran oil, average taste Prickly Pear Lemonade - *** strong flavors Price: moderate portions and affordable prices, about $15~$20 per person read more

Let's get down right to it. The food at this location is average. They don't follow online order instructions on takeout orders. They get a 3 because a 3 is average and this place hasn't made us sick. Twice I've requested chipotle lime dressing in my side salad and twice they provided green goddess. Yesteday, I paid for added chicken. This location charged me but failed to add it. We requested no cilantro in the chopped salad. They appeared to not only add it but they added extra. It was hard to eat the salad when one of the things we asked to omit was all up in there, figuratively laughing at us. The nuggets we received yesteday were small and oddly shaped. So much for consistency. The number we ordered usually is more than enough, not yesteday. Then lemon pepper wings are usually a good mix of plentiful wings and drumlettes. Not yesterday -- consistency be damned. This review might seem nit-picky but when you order food like this, it shouldn't be that hard to meet basic requests and expectations. Final Word: Not my favorite location. Not horrible but not my favorite Starbird at all. read more

Starbird Chicken - Side salad lacking the chicken we paid for - Chicken Shop Near Me - Los Angeles, California

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I love coming to Starbird! The chicken is always fresh, hot, and you can't beat the prices. This location is kept very clean and you can either order at the counter or at machines in the front. They have chicken in just about every form (tenders, sandwiches, nuggets, wings, etc.). I recently tried the Chicken Parm Sandwich and it did not disappoint. Having marinara and pesto on it was a nice touch and I would definitely order again. Starbird is also great because they offer a large variety of dipping sauces for all your chicken and they usually don't nickel and dime you. This location also has an easy parking lot and it usually is not difficult to get a space. read more

Starbird Chicken - Chicken Parm Sandwich - Chicken Shop Near Me - Los Angeles, California

I feel it sort of fell off with them. It's not the Starbird that I have fondly remembered eating at before. I was back in this part of town and remembered them from before so we stopped inside and grabbed 2 chicken sandwich combos + wings. Wings were good. Fries were good. It was just the chicken sandwiches, that were just mid. Over-sauced to start, but it just tasted different. Like there was a shift in quality on the chicken. It didn't have that same bite like before. Maybe they put a lot of sauce on to disguise it, I don't know but something feels like it's slightly changed here. And that's the thing because I remember eating at their other locations around the L.A. area over the years and all those times were great to compare it, but this time it was different. Maybe it was just end of the night chicken or something, but we got there about an hour before closing and ate inside. Starbird's always been a hit, but this time it was a miss with their signature sandwiches. Haha maybe my friend and I just should have ordered a 20 piece wings + fries to split because the wings were solid. read more

I Can't believe I haven't written a review for this place yet. I order from here at least once a week. I usually get one of their salads with their "Garden Bird" chicken (non meat option). The salad is always made with super fresh ingredients and the service is ALWAYS exceptional. I have been neck deep in opening a business and stopped in late one evening to order takeout and was so exhausted that I dropped my CC after ordering at the kiosk and didn't notice for several days. After backtracking my steps I called and sure enough they had it for me. Aside from that everyone is always genuinely nice there and at least from the outside the employees seem to enjoy working there... I hope that is the case. Anyway, I am a fan. read more

I recently visited Starbird Chicken for the first time, and it was one of the best chicken restaurants I've ever been to. The Chicken Chop Salad was fresh, flavorful, and well prepared. The staff was also very friendly and welcoming, which made the experience even better. I'll definitely be coming back again read more

I can never get enough of @Starbird Chicken and visited the Fairfax location. I tried a variety of options from the sandwiches, salads, tenders and beverages. The chicken is delicious. I especially love the chicken sandwiches. The salad portions are large. Featured: Starbird 2.0 Crispy Chicken $11.47 Cali Gold BBQ Bacon Grilled Chicken $13.47 Green Goddess Cobb Crispy Chicken $13.28 Bella Chop Salad - NEW! Grilled Chicken $14.77 Sweet Thai Tender Box $14.47 3 Sweet Thai Tenders, Crispy Chicken, Fries and Slaw, Greek Yogurt Ranch, Thai Herb Aioli House-made Bottled Lemonade House-made Classic Lemonade $3.77 Large Beverage $2.97 read more

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These employees couldn't get an order out correctly for the life of them while only having 3 orders to work on. Received a notification that our food was ready at 8:32 PM, went to the pickup station only to be ignored and not given my food or even a timeline on when it would be ready, and proceeded to remove the name for my order from the kiosk. They then proceeded to pile up on orders, seemingly standing around doing nothing, getting all the orders mixed up, and even treating customers with no modicum of respect. They were not understaffed or slammed with orders. Order was incorrect once finally called up, around 8:54. Bun on sandwich was burnt and the food that wasn't burnt was very mediocre. Definitely will not be returning to this location. read more

Starbird Chicken - Burnt bun on chicken sandwich - Chicken Shop Near Me - Los Angeles, California

octavia is the best! she took the time to talk to us, was super accommodating, and even gave us a cookie. this is my favorite place for a balanced and refreshing meal. the thai chicken salad is a must order. the chicken is perfectly crispy and pairs so well with the salad and sauces. i liked that there were so any sauce options to choose from. also, the truffle fries were truffling read more

Starbird Chicken - Chicken Shop Near Me - Los Angeles, California

Starbird's new Japanese barbecue items are honestly fire. The ginger really comes through in a clean, flavorful way that doesn't overpower anything. Everything tasted fresh, well-balanced, and way more interesting than your typical chicken spot. Super easy to crush, super satisfying, and definitely something I'd order again. read more

I had such a great experience at Starbird on Thursday night (2/26)! Orlando, Benny, and the entire team were incredibly welcoming and friendly from start to finish. The customer service was amazing, the food was just as good, and what stood out the most was how they went above and beyond before the end of their shift to make sure we were completely happy with everything we ordered. That kind of attention and effort doesn't go unnoticed. Definitely coming back. Thank you to the team for making it such a positive experience! read more

I like this place for a quick, easy, and delicious meal that hits the spot. The chicken sandwhiches are done just right and their customer service is great. read more

Came to Starbird again and had another great experience. The food was solid across the board everything tasted fresh and hit the spot. Tokyo salad and Brussels sprouts are still a must. Big shoutout to Orlando, he helped me out a lot and made the whole visit way better. Super attentive, really friendly, and kept checking in to make sure everything was good. Customer service like that honestly makes a difference. Definitely a spot I'll keep coming back to. read more

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I ordered the Chicken chimmichurri and my daughter ordered the tenders Chimmichurri was really good! Really appreciated the customer service. read more

Ordered a salad with their "Gradenbird" plant chicken. Brought it home. Took a few bites. And, hey! It's real chicken. As a vegetarian for 30+ years, this made me sick almost instantly. And the best part? I paid extra for the privilege. @Starbird, if you can't tell the difference between fake and real meat, don't bother. Stick to your KFC true self. read more

Stopped by for dinner today. Took advantage of the teacher appreciation perk. Mary took my order. She was really friendly and quick at bringing it out. I tried the Thai salad bowl, it was fresh and tasty. Pretty hefty and filling meal. My husband also ordered wings and the new Thai Brussel sprouts. They were so good. This place always hits the spot. Plenty of indoor and outdoor sitting. read more

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I came across this restaurant about a week ago when my vegetarian boss got it for lunch and when it came, it was very professionally packaged and assembled. Vegetarian 'meats' have gotten infinitely better over the decades and honestly after eating this food, I don't know that anyone would realize it was vegetarian chicken if you didn't tell them, especially when in sandwich form. Everyone who got in on the lunch order was very pleased with all the items they selected . read more

Amazing service! Staff is incredibly friendly and makes you feel extremely welcome. Food is yum! Younes is awesome!

I'm obsessed with this place as a Gluten Free girlie. Super delicious. I am not celiac though, so please ask about cross contamination! Highly recommend the Tennessee hot chicken with honey mustard for a sweet/spicy experience and the mango tea is to die for. Fries are meh but they come with the tender box. If I could just get the tenders and tea for a lower price (without the fries) I would. Order ahead and pick up at the counter! There's a parking lot but the spots are small so just be aware! read more

My friend has been telling me about this spot and we finally went together. Their chicken is just as good as she described, if not better! We ordered the Starbird 2.0, Cali Gold BBQ Bacon, Green Goddess Cobb, Bella Chop Salad, Sweet Thai Tenders, fries, and slaw. We got the grilled chicken and the fried chicken options so I could try both. Both options were great and the chicken was juicy. It just depends on which you prefer. We also got their house-made lemonades. They also had a traditional and seasonal option (blood orange). I was happily surprised that everything was great and I cannot wait to return! read more

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Such a great experience we had, cashier was very friendly and explained the menu to us. A good variety of goodies to pick from salads, tenders, cookies and fries! Ordered a Avocado Chicken Salad and truffle fries. Parking was ok and inside was clean, not over crowded with people but a good amount. Definitely a recommend for everyone. read more

Starbird Chicken - Truffle Fries - Chicken Shop Near Me - Los Angeles, California

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Dry wings... very disappointing. They need to take down that "Voted Nations Best Chicken" sign because it's all a lie.

Shout out Orlando! Food was excellent and the vibes were top-notch, definitely a great way to end a Saturday night. 10/10

Great food and nice management! Can't believe they have safe gluten free chicken and fries.

I stopped by on Easter Sunday and was so glad they were open. The quality of the chicken was good. I had the chicken sandwich, which was tasty but definitely on the smaller side considering the price. Does chic fil a get the job done? Yes. The salads were really good! And reasonably priced. I liked the Thai salad, although I wish the chicken had a bit more meat on it rather than mostly being crunchy bits. Not sure if that's how it usually comes or if I just caught an off batch. One thing I really appreciated was the free parking in the shopping center which is always a plus in LA. The sauces were all incredible and added so much flavor to everything. Also loved that they don't serve soda. Instead, they offer quality iced teas and lemonades, which were refreshing and actually paired well with the food. Lastly, major props to the female employee working that night. She was super friendly, attentive, and you could tell she genuinely cared about giving customers a good experience. That kind of service always makes a difference. read more

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this chicken is really good! we got the sweet thai sauce chicken strips with fries and house sauce and it came out piping hot and fresh. i really like the house sauce it tastes pretty close to chik fil a sauce. my only gripe is that i couldn't taste much of the sweet thai sauce on the chicken itself. it would probably be better if i dipped it in more sauce. would recommend read more

Starbird Chicken - Sweet Thai Glazed Tender - Chicken Shop Near Me - Los Angeles, California

You have to check out this place! The Parmesan Veggie Chicken sandwich is absolutely delicious! My daughter ordered the Garlic Lemon Chicken tenders, and they were fantastic! It's definitely worth every penny. Also, Octavia, the manager, provides amazing customer service! Great location. Clean outdoor space. read more

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This place is my go to for great salads and bites. It's always fresh, tasty and really good. But what really sets this place apart is the AMAZING customer service. I've ordered online many times but the last few times, came in to order and to go. Both times Orlando was there. Both times, his warmth, professionalism and GREAT attitude blew me away. He really sets the tone for the whole establishment. Evan and Benny were great too. Thank you for the great food but most of all for making a small moment truly special. That's hard to do. Especially these days when I feel like a lot of places suffer from mediocre food and service read more

I got the Thai salad and added spicy chicken...soooo tasty. The servers were nice too read more

Starbird Chicken - Thai Chicken Salad - Chicken Shop Near Me - Los Angeles, California

This place has been going downhill but it's finally hit rock bottom and that is a lot to say about what was essentially upscaled fast food. Used to be good when they opened. 6 PM Thursday evening. I just picked up my fried chicken sandwich and fries and the fried chicken is perfectly round and not the same crunchy thick fried texture that the original sandwiches had. It's like something from Wendy's or McDonald's. NOTHING like what you see in the pictures and what I had come to enjoy. The chicken would literally extend outside of the bun. Now the texture of the coating is very thin and uniform (slides off of the chicken). It's clearly frozen processed chicken. Fries were cold. Ordered ranch dressing, but they just threw in Sriracha mayo instead. Could've cared less. Also, I asked to use the restroom while I was waiting for them to complete my order and the employee said "they are closed." So where do YOU use the restroom I should have asked? Pretty sure that's not even legal when you're serving food. Tables were dirty. Food on the floor. Won't be back. read more