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    Starbucks

    3.1 (181 reviews)
    ModerateCoffee & Tea
    Open 4:30 am - 10:30 pm

    Order Starbucks Takeout or Delivery

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    STARBUCKS ATMOSPHERE

    What's the vibe?
    Moderate noise
    Good for working
    Good for kids
    Dogs allowed

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    Recommended Reviews - Starbucks

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    Ray M.

    Excellent and friendly service; our drinks were well-made and tasty. We were in and out via the drive-thru in four minutes flat. Thank you, Starbucks

    Trash I now need to carry in my car until I get to my destination.
    Alejandra M.

    I come to this location a lot since it's near my home and hadn't thought to review it since I go to lots of Starbucks locations between here and Van Nuys. Drive through is always quick for me here which is convenient when I'm on my way to work. Everywhere I go, I always ask for my grande iced drinks to be poured in a venti cup so the extra space can be used for extra ice. I do this because as someone who takes a long time to finish their drinks, I like them to be cold for longer even if it means it's watered down when I'm almost done with them! Today however, after coming to this exact location for five months now I was told that's not allowed. It was a new woman I've spoken at the drive through taking orders because I've never heard her voice before. I let her know I've done it plenty of times before at this specific location and her answer was "Yeah well that's a new policy." Whatever, she offered she can give me my regular grande drink and then a venti cup of just ice on the side for me to pour myself. Like what? You're going to give me extra trash to carry in my car and I have to pour the drink myself when you guys could've simply done it yourself and not wasted a whole other cup + lid?? Ridiculous.

    Albert G.

    Beware of this employee Ofelia she is so rude tried just asking a question and she was probably one of the rudest ppl I've ever dealt with ... ask anyone but her

    Passion tea with lt heavy cream
    Cendy L.

    I did mobile order I told the bartista through drive thru it was done wrong she said I'll give you the cream separate so I don't have to continue making it I felt that was rude she gave it to me I took it home and she gave me spoiled cream not only can you tell but it tasted and smelled horrible, this is very unprofessional from bartistas and Starbucks

    Short coffee drink
    Magda N.

    Coffee made here is good so far. This starbucks is located in the same plaza as the thai restaurant. Convenient. We ordered via mobile and there to just pick up. Pretty smooth so far.

    Artpresso
    Christopher S.

    Can't good wrong when your in a hurry and/or just wanna chill/relax for a bit, very straightforward location but the customer service and cleanliness are top tier. But wait there's more they give such good recommendations these baristas care for their customers. Drink made with care/love the brand is just bonus. A plus thanks for serving me. Arielle was super patience with me and such a great listener, someone promote her lol.

    Laura A.

    I don't usually review Starbucks as I am an avid coffee drinker and have yet to encounter a problem at Starbucks but I am still in disbelief about the "coffee" they served me this Saturday around 11am at this Baldwin park location , I took a sip and instantly regretted it. The cups is half empty as I poured some out to see if the color changed. Unfortunately no this is what the barista at this location chose to serve. How does quality control work at this location ? As a barista how can one think this is acceptable . This is not what a pike roast looks like. Please make sure to open your coffee cup before taking a sip , I highly do not recommend this location!

    Swollen n puffy burn from hot coffee spilled on my hand
    Berenise D.

    I am writing this in hopes that it will reach the corporate office. I ordered my coffee through the drive through ..the lid was not securely placed on by the batista. Coffee spilled all over my hand my lap as well as the interior of my car...the girl at the drive through didn't offer me anything but napkins. I was told to pull around and wait...I couldn't wait. Once I arrived to work...I called in order to resolve this by either getting my money back or a credit. I was told by the manager that I spilled the drink on myself....hot coffee almost boiling all over my hand and lap. She then hung up on me....now im sitting here with a burn on my hand n super upset. Anyone know of a good attorney?

    pink drink

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    12 years ago

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    11 years ago

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    11 years ago

    i went to this location on sunday... one word... overwhelmed! they need to get it together. by far the worst service!

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    10 years ago

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    9 years ago

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    11 years ago

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    11 years ago

    Not happy with this place. Very dirty. We bought three drinks here and all three of us have diarrhea. Don't come here.

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    11 years ago

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    11 years ago

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    12 years ago

    Drive thru moves like a snail. Drinks have become too complex and takes time to make. No more just simple coffee to go.

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    11 years ago

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    11 years ago

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    11 years ago

    consistant, fast & friendly. you cannot knock that. thank you for all my enjoyful mornings driving to you.

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    11 years ago

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    10 years ago

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    13 years ago

    Truly the nicest Starbucks crew in town! They always take your order with a smile, which is exactly what I need at 6 am!

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    13 years ago

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    12 years ago

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    11 years ago

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    10 years ago

    Employees are lack of communication. Been there couple times and service is horrible.

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    10 years ago

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    Page 5 of 5

    Ask the Community - Starbucks

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    I stopped in quickly to try one of their matchas--they look so fun and different online. Walking…read moreinto the store, I was instantly impressed with the attention to detail, the décor, the organization, and the overall appearance. Someone has spent a lot of time creating such a detailed space. I'm not into anime, Pokémon, or fighting card games, but I still enjoyed seeing everything. I ordered the blueberry matcha. As the worker was making it, I noticed they used a matcha whisk. It was fresh, not from a squeeze bottle or premade, which made me happy. I feel that when matcha is made fresh it tastes better and more care goes into the drink and the craft. I will say the cold foams were in a squeeze bottle and premade. The worker said they're made fresh daily, which does add some comfort, but I still prefer them made to order. Anyway, I received my drink and gave it a taste. The matcha itself was very good--nicely blended and refreshing. I could taste the blueberry nicely. I believe the oat milk enhances the flavor and gives it more depth. Next time I'll try some of their food. This review is solely for the blueberry matcha.

    What a fun and unique little café! We found parking easily in the back, which made getting in super…read moreconvenient. I loved the anime-themed Japanese-Mexican fusion concept. The entire place has a cozy, welcoming vibe and feels like somewhere you could easily spend a few hours. They have board games, cards, books, and plenty of seating, making it a great spot to relax, study, or hang out with friends. The service was wonderful. We usually prefer hot coffee drinks at night, and the barista was kind enough to make both of our drinks hot even though they're typically served cold. I ordered the Haise Coffee (horchata with espresso doppio), and my boyfriend had the Chocolate Abuelita Latte. Both were rich, comforting, and absolutely delicious. We also lucked out and got the last slice of their Cookie Butter Cheesecake, which was a perfect sweet treat to go with our drinks. Great coffee, great atmosphere, and genuinely friendly service. I'll definitely be back to explore more of the menu. Highly recommend if you're looking for a coffee shop with personality and a fun twist.

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    Ventana Coffee

    4.7(612 reviews)
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    Best matcha latte in the city!! The matcha is super smoother and earthy - you can just tell there's…read moreso much care poured into the drink. The owners are super friendly and kind! Place is aesthetically pleasing - highly recommend you try this place!

    First time trying Ventana Coffee in Covina! I'd say it's more of a grab-and-go coffee spot than…read moresomewhere to sit and hang out. You order everything through a tablet, so there isn't much customer service or interaction. I also thought the add-ons were pretty pricey--around $1 for different milk, 50¢ for sugar-free options or syrups, plus extra for other customizations. My double matcha latte with almond milk, sugar-free sweetener, and lavender syrup came out to around $10. The matcha itself was actually really good! I'd give it an 8.5/10. My sister tried one of their espresso drinks and gave hers a 7.5/10. The biggest downside for me was definitely the price. I understand my substitutions add to the cost, but $10 for a standard-sized drink is a little too much for me to come back regularly. As for the atmosphere, there are some wooden seats, but it didn't really feel like a place to study or sit and catch up with friends. The back area had plants, boxes, and other items, so it definitely gave me more of a get your drink and go vibe. Overall, the matcha was delicious, but between the pricing, extra charges, and limited atmosphere, I probably wouldn't return. Worth trying once if you're curious though!

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