This Starbucks is a staple for the thousands of people that work at UAB and even the ones at children's! I've ordered from here countless times and my order has never been wrong. A couple of times my order has been stolen from the counter, but the staff always graciously remake it as quickly as possible. I am always greeted warmly and thanked for coming in. There are some tables and chairs to sit at if you're gonna eat in, but I usually get mine to go. My only complaint is that they are frequently out of different items and online ordering app isn't always updated with what they have and what they don't. All in all, if you are stuck at the hospital either working or as a family member, this Starbucks is a great place to get some caffeine. read more

Starbucks - Coffee & Tea Near Me - Birmingham, Alabama

So the first photo is what I ordered...the last two are what I got. Seriously Starbucks? You should be ashamed. It wasn't even busy and still, I got this hot messy disappointment. At least you didn't screw up my beverage. ‍ read more

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While staying at the hospital for several days for the birth of our son, we definitely took advantage of the Starbucks located on the second floor - sleep was hard to come by, and the caffeine was definitely needed and appreciated! It was always busy, but ordering on the app made it much easier. The to-go area, where the orders were just stacked up, was slammed with orders. People had to look through and verify if their order had been made or not, which could lead to a log-jam at times. But the staff interaction was fine. Never had a problem with them or their professionalism. read more

I forgot my breakfast this morning. There are a few options near work but decided to take a look at my Starbucks app and saw they offered plain bagels. I walked right in and was greeted by a nice cashier who quickly took my order. There was a line of others waiting on in-store and mobile orders but it didn't take long to receive my order. I will definitely visit this location again. read more

I am a sucker for GREEN TEA FRAPS. They are super energizing and refreshing. I usually substitute dairy milk for coconut milk. At one time they had coconut water (the water is much lighter than the milk), its almost like a pinch of heaven in a cup topped with cream. Any time I am feeling sluggish or just drained, I always opt for this menu item. Not only is it delicious, it it also super Healthy. The staff is always friendly and service is always fast! read more

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Today was definitely one of those visits where good customer service took this trip from a measly two star review to a four star one. Their food/deli poster really caught my eye so I decided to get my work lunch here today. I ordered a steak and egg wrap then waited off to the side. I noticed several people getting their items before me who ordered after, and it looked like every barista was making a drink rather than a wrap/food. One of the baristas noticed I was still in waiting and quickly got my order worked on. He was very nice and suggested all types of noncaffeinated drinks for me. When I got my wrap, it was extremely hot! Being so hot made me crave it even more by the time I got back into the breakroom. It was good. Not the best steak, so I'll probably mix it up next time and order something else. read more

Starbucks - Steak and egg wrap - Coffee & Tea Near Me - Birmingham, Alabama

The coffee is good as always but there is the most obnoxious, rude employee working there. I was going 3-4 times a day because of a family member's stay in ICU. I had a special order that I had gotten at least 15-20 times when he decides to tell me it's impossible to make it my way. He doesn't just quietly say this to me but announces it to the restaurant showing how much smarter he is than I am. As soon as I'm handed the drink I ordered sans the changes I'd requested, I asked for the extra cream that I wanted and added it myself. I told him that was all I had asked for but it was more important for him to be an ass than to honor my request. This was several days ago and they have lost 90% of my business and all of it if he's working. Be careful of the old guy with the grey ponytail! read more

Came here around noon, and they had one.. ONE person taking orders! The line was wrapped around the establishment, out into the hospital! Management needs to look at moving folks through the line faster during peak times. I stood in line for 10 minutes before placing my order. Really unacceptable for such a busy location. read more

Went in today for a mobile order. After about ten minutes I went to the barista, while there was literally only one person in line, to ask if they had received my order. All I got out was "Hi, did" and Desiree turned her back on me and refused to help me. Another employee noticed and came to help. I told him she had ignored me when I tried to ask if my order had been received, sometimes the app has issues. She came up to me and said "whatever". I won't be returning here to be treated that way. I'll go a couple blocks over to 20th and 3rd, polite service and better quality anyway. read more

Starbucks is Starbucks... I normally get the Passion Tea, sweetened but today I needed a little pick me up. This past week I Starbucks had a free tea giveaway, that I missed. I asked the barista if they were going to have that offer again and he told me to check back next week as it's highly likely that they will have the free tea offer again. We'll see. read more

Starbucks - 3rd Coffee of the day... I'm wired... - Coffee & Tea Near Me - Birmingham, Alabama

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I have been going to this Starbucks for the past year and never have had any complaints. I like to switch up my order, so I do not have a go-to order. I do really enjoy getting their iced white mochas or café mochas. Typically, I substitute dairy milk for almond milk just because dairy milk does not sit well with me and the employees are always very open to doing that for me. The service is quick and always friendly. I will say that sometimes the drive-through gets backed up but if you are picking up a mobile order, you are very likely to get your drink within 5-10 minutes if you go inside. Due to COVID, they have closed off seating but still welcome people to come inside an order. All employees can be seen wearing masks and encouraging social distancing within the store. Starbuck's has elevated their sustainability. If your drink does not require a straw, they will usually give you a lid in which you can sip directly from the cup. All in all, this Starbucks is wonderful. read more

I visited the store this morning and ordered a caramel brûlée latte extra hot and my drink had no espresso in it, it was complete milk.

Busy location but the employees/baristas a friendly, efficient and accommodating. They remember their regulars. For being so busy they do a great job keeping the place clean and stocked. I even forgot my wallet one day and they kept it for me! My most frequented Starbucks location. read more

Your usual Starbucks. Quite large for being inside a hospital. The service was quick and efficient. One barista ringing you up, her partner getting your orders ready. Came eve in the morning. Not a bad experience at all. Another plus is the prices don't seem to be too different from a regular Starbucks. read more

The Starbucks in UAB Hospital north Pravillion is totally Awesome the crew and the beverages are always excellent. read more

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I have been coming to this Starbucks on and off for over a year. I ordered a salted caramel mocha frappe and I wasn't even told that they did not have salt for it. Once I realized the toppings were missing, I brought it to the barista's attention, and he seemed to be frustrated with me wanting to switch my drink. With my next drink I asked for extra caramel, and the barista filled half of my cup with caramel, which I'm sure no one wants to drink. I later discovered this man was the manager and I will no longer be giving my money to this establishment. read more

The three stars aren't for anything bad. It's just that it's a Starbucks, nothing special. This particular location in UAB Hospital's North Pavilion is VERY convenient for me because it's one floor up from my office. They don't offer anything any different from other locations. The one drawback is that the coffee can sometimes be a little inconsistent in quality/flavor. Also, since it's in a hospital be prepared for a long wait between 7 am - 9 am. Sometimes they have three people working and sometimes you might see as many as six. Placing the order doesn't take long, it's waiting on your order. It's a fairly busy place so it's not an ideal location to study or conduct a meeting or interview. There are a few arm chairs, one big round bar height table and several small tables. The small tables end up becoming the "waiting area", so if you have work to do you may want to go to the opposite end of the store. Overall, it's convenient and sells other food items besides muffins and breakfast sandwiches. read more

Of course they serve the usual Starbucks coffee and it is good enough, but the place is inside the hospital and not particularly cozy. It is also not the friendliest Starbucks with a bit of a "don't care" attitude among much of the staff (and not in a good way!). They lack many of the cake and pastry selections commonly found in other locations. It is also 10% more expensive than other Starbucks' nearby (5 points, Sterne Library...), but I guess they have a captive audience from the hospital. read more

A favorite haunt. Delightful staff and great flat white with 8 shots! Green tea with latte no sweetener a great night cap.