The baristas here almost always heat up my pastries for some reason, without being asked, even when it's hot outside. Please stop!!!!!! I don't want to eat hot pastries in the summer. That's weird. Also, they seem to prioritize online orders over actual customers, which seems strange to me. I understand that you guys get a lot of online orders, but if you don't treat your customers well, then why would they want to go to your store????? Ever thought about that? Just because you guys have good coffee doesn't mean it's okay to treat your customers like objects. Do better. read more

I love this Starbucks. They manage to crank out a ton of drinks VERY fast and they have lots of indoor seating. The servers are always super friendly and write little notes on your coffee. They also keep this place very clean - constantly wiping down tables and turning over the bathroom. read more

Starbucks - Coffee & Tea Near Me - Cambridge, Massachusetts

As a loyal Starbucks fan, I want to warn people that this Kendall Square Starbucks falls far short of the company's standards. Their customer service is very poor. Today I had a complaint about my drink and told the employee - who has tried to be helpful recently - that other Starbucks do not give so little cold foam and she told me that I could always go to another Starbucks. I don't need to be insulted while I am paying good $ for a simple drink. read more

Went here for a Frappuccino and refresher . This location is near my home. I frequent here allot . The staff I must say is normally very nice and friendly. I really enjoyed my time here today . The food is always good . The vibe is warm and welcoming. They have a big parking lot so parking is not an issue . read more

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A Starbucks is a Starbucks. Nothing special as you'd find in an indie coffee spot. But this Starbucks offers a comfortable place to read / work. Team is always so friendly. read more

Like any other Starbucks except this is in Cambridge Massa Choo Choo. Kendall Square by MIT. The brainy smart kid genius school. No graffiti gangster art here adorns the walls. These brilliant minds installed a giant wooden Abacus instead. I liked the coolness of that. Also I like the cool kids here coz they rock the pumped up kicks and live in the world of academia. Not only does your cappuccino, latte's or machiatto's have creme. But only the creme dela creme of students get admitted into these hallways. These java drinkers are the innovators of tomorrow and get their cup of Joe from here to go back and design the actual real rocket fuel. YES please I'll have an Ariana Grande, Venti benne Leonardo de Vinci, Versace, Avicci. Whatever they're drinking. Mel M Yelp 17:120 read more

Starbucks - This is how Boston does Starbucks - Coffee & Tea Near Me - Cambridge, Massachusetts

2024-10-03. Went in for a small black coffee. I waited in line for 10 minutes, then gave up. Can you still go in there an get a coffee at the counter or is there a new protocol for getting coffee? How do you get coffee there? read more

If you're still not sure what quiet quitting is come check out this location for a quick lesson. Watch 5 baristas stand around doing absolutely nothing while one other maybe makes a 10% effort. Place hasn't been cleaned in years it's absolutely disgusting. 30 minutes after my online order went in there wasn't ready. read more

It is a big Starbucks with plenty of outlets and outdoor sitting available located in Kendall square, it is a good spot to charge and study. The staff members have unwelcoming attitudes and they were rude by throwing orders everywhere. Just like other reviews I agree with the lack of customer service. read more

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This place was a zoo. So crowded and slow service. People didn't seem to mind as the crowd grew and the 20 or so people waiting for their orders made it look like a party was going on in here. I noticed some of the workers must have been new or had no clue on how to prep off menu items. I ordered a green tea frap. One of the workers had to instruct the one making it, on what to do. Took way too long, and it was only 2pm in the afternoon. Hate to see it in the morning. read more

Starbucks - Coffee & Tea Near Me - Cambridge, Massachusetts

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New look, same old BS. You people can't get an order right to save your lives. Once again, getting stuff that I didn't order. Also, your cold brew tastes like absolute garbage. I already swore that I would not spend another cent in a starbucks for the rest of my life, but now I won't even let anyone else get it for me. Too bad google didn't buy you guys out of the building and close you down for good. read more

Wow worst Starbucks experience ever, and I frequent Starbucks wherever I am. Super simple order, took forever, two staff members were incredibly rude. Horrible customer service not representative of any Starbucks I've been to and would have complained to a manager if I weren't in a hurry. read more

I didn't know that there is such big Starbucks in Kendall Square. I worked at this Starbucks for a couple of hours. A lot of tables are available and not crowded. The service is nice and friendly. Restroom is clean. read more

I stay at a residence close by and it is so practical to go to this Starbucks. 1* For the place: It has a nice terrasse in front. It the perfect spot to sit and relax in the sun sipping on a drink. 1* For the drinks: My favourite drink these days is a cold brew. Either plain or with a vanilla shot in it. Omg! The best refreshing beverage you can think of to cool down in this weather! 1* For the service: Perfect service! 1* For the staff: Again, I know I am going to repeat myself from mentioning it in previous reviews, people are so nice here in Cambridge and Boston. It is amazing to feel taken care of like that. As a customer it is the perfect customer service ever! 1* For the pasteries: This morning I had a croissant and a chocolate marble cake. So tasty! I really recomment this Starbucks if you are in the neighbourhood. Let me know what you think :) read more

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There's one Barista that really makes this place shine. Bruce. Bruce is a star and gives this Starbucks quality and charisma it probably doesn't even deserve. are there 3 different coffee shops closer to my office than this one? Yes. Do I still go out of my way to come to this one? Of course. Sense of humor and brainy trivia are his strong suits, and more than compensate for a lack of speed. Come to this starbucks and say Hi to Bruce. read more

I really like this Starbucks. The workers are fast (even though it seems like there are not that many of them!), the drinks come fast and everyone is friendly. The trivia is fun too. And there is always seating available - inside and outside - which is rare around here. read more

Starbucks - Starbucks from outside - Coffee & Tea Near Me - Cambridge, Massachusetts

I love to go to a coffee shops when I'm working on my books, but the place has to have a reasonable coffee, Wi-Fi, restrooms and a comfortable table to sit at and, of course, write. Also, I have to feel that everything is perfect. How do I know? Well, if I go into a state of trance for a couple of hours, the place goes to my favourites list ;-) Have already found some coffee shops like these in Boston and one of them is this particular Starbucks. I love to stay here for a good number of hours and it's even better when I can get to sit at the big table where several other people working inspire me. read more

Starbucks - Working on my book. - Coffee & Tea Near Me - Cambridge, Massachusetts

Place always seems unorganized, has trouble keeping any employees. Not sure why they keep putting the newest person on register, thus it takes them several minutes to put in an order. Was in the other day, line to the door with one barista working. Several others were in the back. Smh. read more

I wouldn't normally leave a review of Starbucks because people generally know what to expect at at any location, but this one exceeded my expectations so I think it deserves a 5-star review. The location is super spacious and has lots of great seating options, including a big community-style table, several small tables, and a few comfy chairs. Restrooms are clean and in good working order. The art / decor in the location is pretty cool & interesting. Best of all, we ordered two somewhat complex drinks, and both came out perfect! If I lived nearby, this would be my go-to Starbucks for sure. read more

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Service is terrible no one pay attention to your order only cashier got that right it took so long and after that messed up my order...

Omg service with a smile! Been here everyday for the last 3 mornings and everyone working has been super nice!

I'm loyal to Starbucks because of my two drinks: + Hot soy latte + Starbucks Doubleshot However, every time I come to this location, they mess up my drink. The double shot did not taste at all like it had the right amount of espresso to milk ratio. The soy latte didn't taste like it had any espresso, as I only tasted soy milk. Fortunately, I was able to catch the mistake and went back to ask if I could have a shot added to the drink. The barista gave me attitude and asked what was wrong with it. He corrected it, placed it on the counter, and looked right at me without saying anything. I went my way. I will not be returning to this location - expect long lines no matter what time of day it is. There are plenty of other options for coffee around KSQ. read more

This is my "on the way to work Starbucks". I've been coming to this place Monday through Friday since December 2009. Most of the staff are really friendly and can remember what I usually order in the summer or in the winter. I like the old dude's trivia on Fridays but hate the fact that he only starts working at 8am sharp and watches the line build up while sitting reading the paper until 8am arrives. Thanks for making me late for work, so you can look for the creepiest accordion money can buy in the classifieds. Bad employee #2: super tall, blonde, unshaven, Scandinavian dude. If this guy gets my overly complicated order (medium ice coffee with sugar) correct someday I'll throw him a goddamned ticker tape parade. Besides looking unclean he's got the personality of a cat dipped in ice water. I'm getting coffee from somewhere else until this place improves on its speed and accuracy. read more

As much as I love Starbucks, this location is pretty dreadful. The partners are consistently not friendly, I always feel like I am inconveniencing them by ordering. Today was probably my worst experience there with the person at the register having quite the nasty attitude with me having to reload my Starbucks card and with my latte being made incorrectly twice. (Once with the incorrect milk and once with the incorrect syrup). I didn't have them remake the second incorrect latte, it just wasn't worth the bad attitude I would get. The Starbucks in the Kendall Square Marriot has much better service than here. read more

I spend way too much time at this Starbucks. I'm most productive when I'm off campus, and it's perfectly located close to campus so I can still rush to class when needed. This Starbucks consistently has friendly service baristas (Thanks Aaron for always complimenting my Star Wars apparel) and great music. They recently got a lot of new hires, and I've had great experiences with each of them; they're eager to learn and very patient (sorry about my weird order haha). Anyways, I hesitate to publish such glowing reviews because I want to keep this place all to myself! I think it's definitely gotten busier in the last year, so I would appreciate more seating, especially another one of those large square tables, because sometimes it is hard to find seats. Thanks for everything guys! Keep it up!! read more

Dare I write this? Have they reformed? On three separate occasions over the last couple of weeks, I obtained a perfectly made foofy beverage to my exact specs from this Starbucks after 7pm on a weekday, with courteous service from the cashier/barista. I now believe that if you visit this location at night and spy a short-haired female at work, you may be in capable hands. Order the super-specific beverage of your choosing!! Tip freely for its perfection!! OK, let's hope I haven't jinxed it... read more

Enjoyed my first pumpkin spiced latte of the season! Yum! Sat outside on a cloudy day and sipped the delightful drink dreaming of autumn, my favorite season! Service friendly as always. read more

A 'bucks. There are so few and far in between....lol, but in all seriousness, there wasn't anything special about this location. There is one in CT that's amazing with a book store, but that was the only 'bucks I've reviewed that was demonstrably different than any other 'bucks. If you like their coffee, this is as good as any other one. read more

Not my usual SB's but the one in the Marriott had no salt for my venti salted caramel mocha. So I normally don't get too bent out of shape over coffee but at $5.09 a pop I want it done right. Wait what? $5.30 at this location?? But the kicker was that the reason I order the SALTED caramel mocha is for the SALT. Didn't take my first sip until I got out the door and I tasted sugar not salt. FRIDAY FAIL!!! Side note: Staff very friendly and Bruce's trivia questions are fun. read more

Great location but outside patio furniture is never cleaned. This Starbucks doesn't seem to care much about keeping the place clean inside or out. read more

Ok, I love Starbucks. We know it. That ain't the point. I love THIS Starbucks. It has been my morning haunt since I moved here to work in Kendal in 08. Every morning there is a line. It is long. But man does it fly! Those folks move fast! But do they mess up your drink? Are they rude? NO! My drink is always correct, the workers are always smiling and the place is always clean. I was starting to think that kind, efficient service was going extinct. Come in on Friday for Bruce's trivia- if you get the question correct you get a free drink! read more

This is an awesome Starbucks! The staff is really friendly and they always make an effort to get to know their customers; they are also very knowledgeable about the different coffees they serve on the Clover (which I highly recommend trying). Sometimes the line is out the door but it always moves fast! The store is very spacious for a Boston store, and has a lot of comfortable chairs for sitting with your friends or studying. The outdoor patio is great on warm sunny days. Definitely one of the best Starbucks stores I've been to in the Boston area. read more

Pretty decently sized Starbucks. Much bigger than the one at the nearby Marriott hotel. Lots of seating and baristas that move very quickly. For being in such a business oriented neighborhood, there always seems to be children in here, so I guess it's an extra family friendly store. Aside from those things, it's a pretty typical Starbucks. So if I need my Fritalian-sounding drink with all the fixings, or just a black coffee, I'll probably be here sitting around the giant wooden abacus. read more

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The RUDEST starbucks I've ever been to and that I will never go to ever again. They are always busy and the baristas take it out on the customers. Go to the Starbucks at the Marriott or, even better, go to Tatte w better drinks, REAL food, and infinitely nicer people. And good luck getting a seat, the place is always mobbed and dirty. Give the baristas what they want - don't go there and let them see what happens when they don't have customers and the store closes. Better still, have a nice drink somewhere else where they appreciate you. read more

Spacious, open early, and located at a convenient cross section of the MIT campus! I came out here to redeem my free birthday drink, but unfortunately the guy taking my order had never heard of this top secret Cap'n Crunch Frap that I so dearly wanted to try! :( This venti size frap I got wasn't as delicious as I had hoped, but I'm sure their regular drinks are just like all the other locations. They have their new (?) Clover system here where they brew in small batches, and that looked fun to try out. For the tourists out there collecting Starbucks mugs, they're sold here! :) read more

Excellent environment for either relaxing or getting work done, with lots of comfy chairs and banquette seating. This Starbucks is one of the few Clover stores, which means that in addition to the usual drip "Coffee of the Week" or a French press (which is huge), you can get a brewed-to-order cup made from one of five varieties of beans. My tall cup of Kenya today cost $1.95, took about three minutes to be made for me, and was SO delicious it made my morning. Clean store, clean bathrooms, courteous employees, nice music level--I'd rate this among the best Starbucks stores I've been to. (By the way, you can get free Wi-Fi at Starbucks, but you have to buy a Starbucks card, register it online, and buy something with it every 30 days. Then you get two hours of time a day on Starbucks networks, supposedly, although I've used it for more than two hours.) read more

I dont know anyone who hasn't stepped inside a starbucks before. This one is great because they have lots of options for quick bites to eat, they have a single batch clover press, trivia on Friday might earn you a free drink, and there is always a place to sit down- including outdoor seating :) read more

Great place for lunch meet-up, or study spot. Plenty of outlets and a large table to really spread out if you can find the space. Ample seating, and it always seems busy! Only con: Not enough comfy seats. read more

Every coffee shop invites disruptive clientele. However, the management at this Starbucks is so confrontation-averse I have seen them tolerate drug addicts and temper tantrums to the detriment of other customers. Yesterday I was outright bullied and name-called in line by another customer and the employees did nothing to intervene. Maybe I'm asking too much from management, but at a certain point the atmosphere of the shop becomes their responsibility. read more

This is by far the worst Starbucks I have ever been to. The baristas are rude, inept, and have idea what customer service is. I've tried to come here twice and they've treated me horribly both times. There are so many better coffee shops in this area and I would highly recommend going to one of those. read more