Weekday morning crew is quick and knows their regs... Even if the line is at the door you wont spend much time waititng..

Late night stop before a long drive. We were greeted with smiles and employees genuinely interested in serving us. Vincent was a rockstar and demonstrated the verisomo system--which was awesome! Even with 20 minutes left to closing, mind you. read more

I had been here twice now and I had been to many Starbucks and this is one of my favorite. Friendly service from Morning crew.

not my favorite starbucks. had a barista who was not friendly at all. i brought in my cup to get an iced tea and she didnt even give me my discount. i know its only ten cents, but its the principle. she wasnt even friendly about it when i reminded her. i hate to give a low rating to sbux, but this has been a bad experience when i am so used to getting great friendly service at all other sbux. i will probably avoid coming back to this location. read more

I just stopped by for a soy chai in the middle of my 4 hour drive from Ojai. After driving for two hours, I was dwindling fast but Nick's attitude and friendly disposition cheered me right up. After his customer service, the soy chai was just a plus. Thanks for making me laugh and for preparing a great soy chai! I am truly grateful for the pick me up. read more

Bad customer service - if you ask for refills coffees for $50 cents they will refused to service. They gave me an ugly face and said no.

Was at this Starbucks today and Nick was Super Amazing. I order a Chai Mocha Tea and he recommended that I order the Chao Tea with 2 pumps of Cinnamon Dulce. The drink was out of this world. He was very friendly and attentive it always nice to stop at an establishment were they have employees that care about their customers. If you are ever at the Chino Spectrum Starbucks ask for Nick I highly recommend him. Nick if you read this review you Rock! We had a long day and it absolutely ended in a good note. You made mine & my daughter's day. read more

As an ex-Starbuckie I have to say this location moves the line pretty quickly. The reason I'm writing this review is because the workers helped restore my faith in humanity lol. I was running late for work and really tired so I came in to get a quick coffee before work and accidentally left my wallet and the workers had set it aside for me (Annalise and one other young lady working around 2:30 on 4/28). I wasn't worried about the cards or money but the sentimental pictures of my mother who had passed, I was so relieved after two days of backtracking my steps to finally have located my wallet with NOTHING MISSING. They deserve recognition and some praise. I will definitely be returning to this location JUST BECAUSE OF THOSE TWO SWEET GIRLS!! Thank you so much again, it really means a lot! read more

Just wanted to do an on the spot recognition to 'Ernie' one of the nicest, kindest Starbucks employee I've ever encountered on my way home. After a busy day and long hours. His greeting and smile makes you forget those tiring 12 hrs. Never change your one of a kind. God Bless You...And not to forget the drinks are always spot on !! Thank you guys for that you all are awesome .. This Starbucks by far is one of the best... read more

I have received stellar service as well as delicious drinks from this establishment, specifically from the manager Landon. I was greeted very kindly when I walked in and felt very welcome. He was the first ever Starbucks employee to know what the drink I ordered even was, and he took great care to ensure that it tasted right. I will definitely be returning here and I recommend you do the same. read more

Typical Starbucks. Fast service. Same coffee. It will do while I wait for my food at Jollibee.

Super chill super clean a ton of employees to speed up the process only bad thing is it has no Drive Thru

I have been coming here almost every day for 4 years, and they still don't know my name. I always order the same drink and they still cant remember. The employees are like zombies with the exception of a girl by the name of Alysa and a younger new guy that works mornings. The older Lady that works there (and I use the term Lady loosely ) has the worst attitude. The only reason I went here so much is because it's in such close proximity to my old work. New job, so that means I will not be coming back here at all! read more

This is my go to Starbucks, the guy with the blondish hair makes the best drinks! The employees could seem a little more happier. Overall good Starbucks. I'll always be a customer! read more

This Starbucks is really disappointing every time we come. I either get a high amount of attitude or poorly prepared drinks. I am a very nice person and never understand why I get eye rolls or vague answers when I have a question. The other Starbucks on Chino Ave is much better! read more

This morning 6/23/15 I went in for a bagel and I was helped by the male baristo and he was very pleasant, very great customer service! Thank you! read more

I love this place the staff is very friendly and they know what I'm there for they can get a little busy at times but they still provide the best customers service they can even when it's busy I feel very welcomed anytime I walk in even if it's just for water I have no complaints they are my favorite location to go to and I have many options but I stay true to my favorite location I would definately recommend this place to anyone read more

This location used to be my favorite one. However, recent visit is just disappointed me so much. I order Hot chocolate in Venti and suppose come with topping mocha drizzle and whipped cream. I am okay if you forgot to do that but why fill up my hot chocolate only a little more than half way. I didn't be ware since it's a hot drink, so everyone please check what you got before leave the store. read more

I really like the Starbucks. It's never full and the staff is very friendly. I'm usually in and out really quick. Which is nice especially in the morning when I'm running late. read more

I love coming to this Starbucks location because they are always very friendly and always get my orders just how I like them !! They are also very fast when it comes to checking out the service is overall great read more

My favorite Starbucks! Baristas are so friendly, they are fast and have never messed up my oreder!

Love this Starbucks always great service and great staff only fast service the girls are really friendly there drinks are great as well

Love this Starbucks have been here a couple of times the service and drinks are very good. Especially the girls are very friendly and sweet

Had a nice quiet time drinking my green tea and eating my protein bar sitting on the couch. Staff was friendly and of course burned the hell out of my tongue drinking my first sip! lol read more

Carmel hot chocolate is real good. Free internet. Nice staff. Manager definitely seems like she's got a stick up her butt though, thats normal for starbucks manager's though from what I understand... I remember the lawsuit for all the employees not getting their tips back in the day...scum read more

By far the best starbucks I've been to. I work down the street doing 12 hour shifts so I'm here almost every day. I've never had a drink made wrong never had a bad experience and always greeted right when I walk in. Tyler, Tamara, David, and Jacob are the best. I even trust them enough to make me random drinks to try when I have a free drink after 12 stars. Thank you guys for helping me survive these long days. read more

I LOVE this Starbucks. I avoid a few of them due to rudeness and incompetence but this one, is amazing. Everyone is so sweet. Amanda and Tamara always say hello and know my name. Robbie always makes sure to ask how I am. I feel like I'm not just getting coffee here but a friendly experience. read more

I love Starbucks, but this location needs to make some serious changes. Employees are rude and often get the drinks wrong. The wait times are ridiculous! Took 22 minutes to order and make me my two drinks (only 3 people ahead of me with 3 baristas working). When they were finally done, one drink was completely wrong. The barista told me what I wanted "wasn't written on the cup" but clearly said what I wanted on my receipt. Someone even left while waiting for a coffee they had already paid for because they were lagging so much! Company needs to help boost employee morale because they seem to hate it there. read more

its so hard to have a "favorite" starbucks location, but this is definitely a winner for me. (no drive thru) but definitely worth getting out of your car and receiving great, fast service. read more

Great customer service! I was quite surprised. Usually, I'm half-expecting the staff to be unenthusiastic (which would be understandable since Starbucks always has a huge, consistent wave of customers throughout the day; who wouldn't get tired?). However, these staff members seemed like they genuinely enjoyed their job. I don't remember the names of the other two making the drinks (one guy; one girl; they were also doing an awesome job), but Nick (the cashier) was consistently pleasant to every customer that approached the counter. Props to this group! read more

Its 5 am and I've been waiting a half hour for them to open. Thank God my lunch is only 30 minutes. This blows!

great experience! tall guy with black hair (ivan or ian i believe) makes a great cup of joe very polite too! will be back