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    Starbucks

    3.5 (199 reviews)
    InexpensiveCoffee & Tea
    Closed 4:00 am - 8:30 pm
    Updated 3 weeks ago

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    STARBUCKS ATMOSPHERE

    What's the vibe?
    Loud
    Good for working
    Dogs allowed
    Outdoor seating

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    My coffe east las half o the tegurar portion, and they said it's normal. I order the same there at least 4 times a week

    Fusionjazz ..

    From 6-24-25 Ordered an off menu frapp drink. This being off menu images it more expensive. I asked the cashier 2 printouts of the drink contents sticker so I'll remember what's in it. This has never been a problem at other SBUX stores. The young cashier said she would half to put another order to do this. I said your manager should know how to this. She said, "the mgr isn't here right now." I asked for a supervisor. Cashier says, "the supervisor isn't here right now." Okay. This young inexperienced cashier is on her own with no proper management to supervise her. I went back to my drink order and asked her to whip it up really well so it won't go watery. I like it really whipped thick. There was an Asian barista not saying anything supportive but just minding his own business making drinks. They weren't even talking to each other. As I waited for my drink I see this woman come out from a back office, minding her own, moving about her business ignoring eye contact with anyone trying to seem invisible. Right away my sense was this is the supervisor or manager. This woman actually told the young cashier to LIE about not being there, so she didn't have to help me, a customer. I was the only customer in the store on this weekday afternoon. I took my drink and left the store. After drinking it 1/4 past the whip cream I didn't want a lot of, this frapp started to get watery. Tight lipped I was annoyed about this store lying and not getting my order right and paying for something that wasn't made right with an on-site mgr not doing her job. This is a very disappointing SBUX store for Chino Hills. Did I say the tables, chairs weren't wiped down and all unkept? Sad that almost IE stores have only averaged 2 stars for their poor quality service, for expensive drinks and poor district manager supervision and training. After calling several of those stores for a brainless question I was hung up's on because they were busy with customers. I thought I was a customer. I'm copying this message to email to the district mgr for SoCal so he'll see how his districts are by not providing the service the customers are paying for. This is a sad reflection of him if he's doing his job right. I got his contact info from a Chino store that was nicer than this, where his business cards were available. His stores are just so sad and in weak service quality.

    Jojo C.

    Stopped in to this Chino Hills Pkwy location as I needed my fix of caffeine on this overcast and bit chilly day. Pre-ordered through the app and was pleasantly served by Wendy. If she isn't the manager, Starbucks needs to make her the manager because her demeanor and customer service is a breath of fresh air. So much that she treats the store and each customer as if she is the franchisee owner. In the world we live in today, it's great to come across someone that loves their job because attitude is infectious. Stop in to this location and hope you are greeted by Wendy.

    Venti caramel frappe, with extra love today!
    Anjanette G.

    I'm a regular here, and today was made special... I had to post on ig, and got a lot of compliments on how nice it must be to have the baristas show more than usual effort ! Thanks guys! Loved my cup today!!!!! Keep up the good work!

    Adriana C.

    Always super friendly staff and the drinks always are super good today me and my friend ordered our pumpkin chai's and we got the cutest drawing on it by one of the baristas ! It made our day lol

    Pup cup!
    Lindsey P.

    Kindest Starbucks workers I've ever encountered! It was super busy and I ordered mobile. The worker went out of his way to get my dog a pup cup and struck up a conversation while I waited. I didn't get his name but thank you for being so sweet.

    How cute
    Phoenix K.

    Whoever does this, you make my morning every time I pick my coffee up.. everyone is always so kind at this location. The blonde manager is always so nice, and pleasant.

    Angel G.

    Shoutout the Starbucks team here they always are on point with my mobile order drinks quick fast and sufficient service is 10/10 per usual

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    2 years ago

    Had one of their new drinks and it was delishious. Cant wait to try another. Service was friendly. Enjoyed my stop

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    The Dirty Penguin

    The Dirty Penguin

    4.4
    (1.4k reviews)
    0.2 mi
    $

    I enjoyed my visit to Dirty Penguin Coffee. I came on a Sunday around 10am to get some work done,…read moreand there was plenty of seating available. It got pretty crowded and noisy between 11am and 12:30pm as lots of families with kids came in. After 1pm, things quieted down again and more tables opened up. The café also has free Wi-Fi, a few outlets, and a clean, spacious restroom. One thing I appreciated was that the staff seemed to care about maintaining a comfortable environment. A child near my table was having a tantrum, and an employee politely asked the parents to take the child outside until things had calmed down. Since many customers were there to work or study, I thought that was handled well. The girl who took my order was also incredibly kind. Unfortunately, I didn't catch her name, but her smile was contagious and genuinely brightened my day. Food: My table ordered the tiramisu latte and the ube latte. The tiramisu latte was delicious, and I'd definitely recommend it. The ube latte had a stronger flavor profile, so if you enjoy a bold ube and coffee taste, you'll probably like it as well. Overall, I had a great experience at Dirty Penguin Coffee. There's plenty of parking outside, which is always a nice bonus, and I'd happily come back to work or grab a coffee again.

    This cafe shop have changed over the years since it first opened…read more They carry various tea and coffee along with breakfast. This shop offers vegan options. The service is awesome and the staff is helpful and friendly. Ambiance is cute. Perfect spot for meetup, study and work telecommuting. Ordered Iced Mint Mojito Tea -refreshing Avocado Toasts - looks delicious but it was more of avocado spread. Not the actual fresh avocado slices.

    Photos
    Super busy Sunday here!
    Super busy Sunday here!
    Lavender Toast
    Lavender Toast
    Matcha latte with vanilla (front), cappuccino (back)

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    Matcha latte with vanilla (front), cappuccino (back)
    Cafe 86

    Cafe 86

    4.2
    (1.3k reviews)
    1.7 mi
    $$

    Absolutely Delicious - A Must-Visit for Ube Lovers! ​Even…read morethough we recently moved away from Chino Hills to Henderson, NV, Cafe 86 remains one of our absolute favorite spots that we miss the most! Every time we visited, it was a guaranteed hit for the whole family. ​On our last go-around, we loaded up on our favorites, and as always, they did not disappoint: ​Ube Tres Leches: The undisputed star of the show. It is incredibly moist, perfectly sweet, and has the most amazing, rich ube flavor. You cannot leave without trying this! ​Halo Halo: Packed with all the traditional goodies and so refreshing. It's the BOMB. ​Ube Truffles: Bite-sized perfection. Rich, fudgy, and the ultimate little treat to take home (if they even make it to the car). ​Jasmine Milk Tea & Sea Salt Coffee: The perfect drink pairings. The jasmine milk tea is wonderfully fragrant and refreshing, while the sea salt coffee hits that perfect balance of bold, savory, and sweet. ​The atmosphere is always welcoming, and it's just the best place to treat the kids or catch up with friends. Chino Hills is so lucky to have this gem. If you haven't been yet, go change that immediately!

    Thank you yelp for helping me find this place while doing some work in this area. Parking is…read moreabundant in a private lot. Shop is easy to find and the environment is modern but inviting. Staff is friendly and knowledgeable. Must try: ube cheescake WC available

    Photos
    Coffee latte
    Coffee latte
    These delicious pastries are delish.  the cheesecake & cupcake w/ the flan on top. The pudding was alright. I think I'll heat it up.
    These delicious pastries are delish. the cheesecake & cupcake w/ the flan on top. The pudding was alright. I think I'll heat it up.
    Amazing Drinks and service! A must try!!

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    Amazing Drinks and service! A must try!!

    Starbucks - coffee - Updated July 2026

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