I don't even know why I even bother coming back to this Starbucks. The barista's aren't friendly and they don't even bother to make your drinks right. When we asked, they don't really seem to care. There are good Starbucks and bad ones. This is one of the bad ones. If you are Starbucks management, you should really check out the service here. They are giving Starbucks and bad name. Avoid coming here! read more

Love to pop in here after a hard day of discount shopping at Nordstrom Rack and Marshalls. The other day, I got superb service when, unsure of what I wanted, Jay told me he'd whip me up something special. After my first sip, he walked over to ask how I liked it and my sour face must have answered him. "Amaretto?" I asked. He insisted on taking it back, despite my protests. I felt badly that he'd tried so hard to please me. So, I ended up with my usual vanilla latte. Good, as always. Thanks for a great impression of your store, Jay. read more

I always like going here just before going to work or even during my lunch break. The staff is friendly and they seem to have fun doing what they do. When they get busy and the person in front of me orders a ton of drink,they are considerate of my time,so I don't have to wait forever to pick up my drink. People here have good customer service and they work much better than any other starbucks I've been to. read more

I'd only come here because i'm probably doing shopping around the area and decided to walk here. Parking is horrible here because there's a lot of stores around the vicinity. It's very small and cramped in here as well so practically no studying can be done here. Baristas are cool here. Just wish there was more space and tables. read more

Coffee and staff at this Starbucks are the best in the area. No better team that I've been able to get competent coffee from on a regular basis in Orange County. read more

Horrible!!! I had to make my drink three times because they kept making it wrong!!! I asked for it hot they made it cold. Got the drink completely wrong!!! Horrible read more

Amazing customer service. Just moved out here from Anaheim and I've been having trouble finding a Starbucks with a similar level customer service level to my old regular spot. Definitely recommend coming here read more

After running around to several Starbucks, all off the same street in the same are, trying to track down my mobile order, the barista heard my story and instantly made me the drinks I ordered. Ended up buying more stuff after that, in part because the service was so good. I didn't get the baristas name but he was a really tall guy with a beanie on. Thanks for making a frustrating experience a wonderful one! read more

I've been here 3 times and the service has been great. Very accommodating and provide great customer service. Also it's closes later than most Starbucks. The only negative is that there are only 5 seats inside other than that this is a great Starbucks to come study at. read more

This star bucks customer service sucks. I am regular customer of this star bucks and I went there yesterday for a cup of Grande Frappucino Mocha on a beautiful Sunday. They ruined it by this rude customer service gal. Six peoples behind me already got their drinks and I was still waiting for my drink. I came up to the cashier who charged me for the Grande Frappucino Mocha and nicely asked her where is my drink? She pointed to the pick up counter and said your drink is over there. I said I was waiting at the pick up counter but i don't see my drinks. She argued your drink over there. She did not even care to check for me and said it is over there. Man, it was so rude. I came to the guy to make all the drinks and showed him my receipt and this guy said she did not let me know and I will make your drink right now. Geezzz, I took my drink and walked away to avoid this kind of services will ruined the rest of my day. Won't come back there again... read more

I've come here several times since it's close to the mall and I usually walk in here after some shopping. This location is very small and there is not much seating. However, I love my caramel frap and will keep coming back here simply for that. The baristas are very nice and if it weren't for such cramped space, I would come here a lot more. read more

It's a bit crowded, limited seating and noisy inside. Other then that - it's still great Coffee... read more

Starbucks - Workers - Coffee & Tea Near Me - Costa Mesa, California

If it wasn't for the first wave - we wouldn't have the third wave. And sometimes, it's nice to go back to the first. The company has leveraged its success for a progressive labor model that is worker centric. Only old people think this way so I guess I know now?? Cheers read more

I can't say enough good things about this Starbucks! I always ask for a bag and this is the first one that has them available to grab without bothering the barista. John and Alex helped me today and were so super nice and friendly and my drink is made great! I've definitely found my new Starbucks! read more

The service is super slow and was given wrong gluten feee information. The egg bites per the website are gluten feee but when asking the staff no one knew the answer. I asked the person in charge to check the label and then came to tell me after looking up the label that it contained "whey" so it wasn't gluten free. People in the food drink industry should understand that whey is not wheat!! Shouldn't a large company like Starbucks train their employees regarding allergies???? read more

Came here to get my bday drink so I handed the card over but the drink offer was no longer on it. The guy at the register actually said he would take care of it and told me happy bday! That was super sweet as I believe most Starbucks employees would not do that for someone. I wish I would've gotten his name so I could give him the recognition for simply being a nice person. All i know is he was a new employee (this was the beginning of June). Anyways, I had a great experience here because of that. Oh, and my iced hazelnut macchiato was deeeelicious! Thank you mister Starbucks employee for brightening my day. read more

You already know. If you need a review for Starbucks choke yo self.

They just renovated this location and it looks great! If you live near by and go during the week this place is the best! However, weekends are crazy and it is still too small for the large crowds. The customer service is the best! and the coffee is close to perfect! So overall a good place to go...just better during the week read more

So my fiance loves starbucks and we decide to give this location a try, well let me just say it went great place is super clean fast friendly service and the barista by the name of Hector was super friendly very helpful and full of enegy will be coming back soon if your near this location you may want to check it out... shout out to the great employees and their great attitude:) read more

Great service, took a while for the cashier to understand my order after repeating it a few times, but he was able to get it down. Afterwards l, I had them ask me once more how the drink was to be made. Ultimately, I appreciated them taking the time to make sure the drink was made right :) read more

I can truly say that this Starbucks is my home away from home. There are friendly baristas here that will get your drink ready before you order them. Chris and Alex are friendly and funny to talk to. You already know their drink menu. Indoors are cramped but they have a big patio and it's very clean. I rather sit outside anyways. Keep up the good work guys. read more

Most of the guys working here are trying to socialize with young girls, not pay attention to what you order . Drive another block and go to another Starbux. Unless you're a high school girl I guess read more

I am a frequent coffee drinker and regular customer at Starbucks. The "customer service" I received tonight was absolutely unacceptable. I watched as the cashier was flirting with the customer in front of me and did not charge him for his food and drink. Once it was my turn next it took about five minutes for her to heat up a sandwich and stand next to the heater without helping me whatsoever. I left out of frustration and anger. I tried calling the store to retrieve the cashiers name and store number but there was no answer (shockingly) so I decided to go back in the store and once again I was not greeted and once I got the attention of the other girl who was working there I asked for the store number where she gave me attitude and asked why I need it. I explained to her that I had been waiting and not recieved any help and she replied with asking me why I did not say anything if I was in line. She did not give me her name, but the cashiers name was Julia, supposedly. I am furious with the service given here and will definitely never go back to this location. P.S. needless to say, they both gave me false information read more

Asked for a Berry Hisbiscus, this rude lady doesn't know how to make it, saying "theres options with water or limonade" just because im Mexican she gave her bad and negative attitude, if you don't like your job then don't work here lady!!!! read more

Not the best when u walk in it doesn't say which way the line forms . So I get skipped twice the girl saw me and ignored me, lucky the young gentlemen saw me and said sorry , .... The floor had straw all over the floor , maybe next time read more

Came in last week on a weekday after 8pm during the holiday season and there was no line. The staff was extremely friendly. The barista taking my order was patient with me while I double checked my order. I also asked her to write a little message on the cup and she was more than happy to do that. read more

Hector was super friendly and helpful, especially with all my different requests. He made my day so much better!

The place is my favorite but the baristas now are awful. They take their sweet time and take care of all in person orders before mobile orders. I've been waiting like 15 minutes for my iced coffee and its not even busy. I usually don't complain about service but if you're gonna be a barista you gotta know how to make coffee and make it quick. read more

I like this one the peeps that work here are awesome. And I must say parking sucks but I work in the tall buildings that surround this location. read more

Another Startbucks I stopped by when I was in OC. Customer service wise, not bad here at this shopping plaza!

The taste of the Frappuccino that Ms, Joson made it for me guides me to write this review five stars for him TBH i'v never taste it like this before :) read more

Ugh I hate when my dry cap tastes like burnt barkwood ... The shots were expired today and I know what it tastes like fresh bc I work for *$ on another note the service was very friendly ;) read more

Friendly staff and the line wasn't long even though it was Sunday. I don't usually review Starbucks but I must say they definitely make sure the drinks here are prepared to the way the customers wanted. I don't like foam with my drinks, and doesn't matter how much I emphasize that, i still get foam most of the time when I'm at Starbucks. The Barista here made sure to let my drink sit so the foam can separate, and he went over and over with the spoon to get rid of every bit of foam!! That was an A++! read more

Bonnie is a great cashier! She is very efficient- I feel confident my order is being placed correctly. Her professionalism, and customer service is to be desired among retailers today! read more

This place is usually very busy, and has a lot of people in and out, but the staff are very efficient.

This is my first time at this particular location. Small Starbucks but I like it, Very good spot, if it's a nice day out because the patio has tons of space. Staff is very upbeat and friendly and flat out, takes care of buisness. I'll def. be back when I visit the dreaded South Coast Plaza again. Keep up the good work guys. read more

Always friendly service. Will offer a "pour over" without hesitation! My favorite Starbucks by far!

Today we went to Starbucks and ordered latte and ice coffee.Since we were talking btw each other maybe i messed up the ordered. They were so nice and they made us new drinks. I will definitely go back because they were very fast, kind and friendly. You guys totally steal my heart! read more

Very very unhappy customer!!!!! I spend more than 30 minutes waiting for my drinks out of all the thing I order I only got my water and cake pop.. I was starting to wonder if they had forgotten about my order.. so after seeing very one get their drinks I got fed up and told hey what happened w my other I see other ppl get their drink and yet I'm still waiting for mine.. the guy goes to bck and ask the manager I guess the other guy come and ask me what I order and he's like oh k I'll get ur drinks right now.. I told him what they where and the made my grande into a venti and yet they still managed to mess up my order when I specifically told him what I had other they made them again then one of them comes to me and give me a $4 cards for all the inconvenience witch I thought it was bs when I spend like $19 n they give me one cards oh wow thanks but I will NO LONGER GO TO THAT STARBUCKS!!!! read more

I love this Starbucks, I come here all the time since 98 (?). They know my name and usually know what I want, unless I'm in the mood for something else hehe I like sitting outside, too bad smokers shoo me away read more