Good service, chocolate strawberry was delicious and very juicy. Watermelon sprite was very refreshing

Stopped by Starbucks and got a nice surprise -- they were giving away complimentary FIFA World Cup cup sleeves. As a soccer fan, it was a fun little collectible that made my coffee break even better. read more

Starbucks - Coffee & Tea Near Me - Irvine, California

Review #912 Posted on 7.25.25 I stopped in here for a quick coffee prior to my flight out of John Wayne airport on Monday morning the 21st. Wasn't too busy I thought for a Monday morning around 8 am. I get there's mostly order ahead mobile orders nowadays, but I was standing at the register for a hot minute waiting for someone to take mine. Once ordered though, my drink got made pretty fast. This place is in a strip mall about 1-1.5 miles or so from John Wayne airport. read more

1. The coffee tasted as delicious as the ones ordered at other locations! 2. The spot has fun casual vibes! 3. There were indoor and outdoor seatings available! 4. The staff were friendly and quick with my mobile order! 5. Parking lot is huge! Note: There is no drive thru! Photo: Chestnut Praline Frappe read more

Starbucks - Chestnut Praline Frappe (TikTok: @justandyvu) - Coffee & Tea Near Me - Irvine, California

Terrible service and most workers had an aggressive and unwelcoming tone. Lack of flavor for my iced coffee. Too much ice to add on. Not going back honestly. read more

Starbucks - Coffee & Tea Near Me - Irvine, California

Sure, Starbucks gets its fair share of criticism. Yes, it's a big chain, yes, the coffee is "overpriced." Get over it. But this location has been there for me through it all: exhaustion, heartbreak, illness, endless hours of studying to get into medical school, studying during medical school, and countless zombie mornings. Every time, their coffee revived me. It may just be a cup of coffee to some, but to me, it's been a little lifeline. I can honestly say I wouldn't be who I am today without the countless cups I've had here. Thank you to this team for being a steady source of comfort. read more

I mean it is tough to leave a review for a Starbucks coz you would expect it is a very easy personal experience and drinks should be as expected not that much of an expertise or talent needed to make such drinks But since the service is very bad and you're dealing with horrible staff and very unprofessional rude that don't care for customers then unfortunately I had to share this read more

I stopped by earlier to grab a quick treat, the service was incredibly friendly! Also, the store itself is spacious and clean, looks like a great study spot. The drink was superb! Definitely will be coming back to this location if I'm ever in the area. read more

Starbucks - Caramel Crunch Frappe - Coffee & Tea Near Me - Irvine, California

I was studying here and usually come for coffee, the one day I didn't get coffee I ask for a venti water and I guess because I didn't make a purchase that day - they don't give water? Strange read more

Located near Ruth Chris steakhouse and North Italia... this is a great location with good service and a clean store. Saw a few folks surfing the web while they enjoyed their coffee.. indoor and outdoor seating areas.. read more

used the restroom after I asked an employee for the code which was given, when I went to leave the restroom I was told, I MUST buy something. Entrapping me into a sale which I did not want for which I only needed to use the restroom which I believe is a basic human need, unbelievable. read more

Awful staff on Sunday! They were not taking mobile orders and I accidentally ordered from Uber eats at another store and they wouldn't even make the drink for me and I had to cancel and not even get a drink this morning and there was two people in line and three people working at the store. I don't understand why they're not taking mobile orders but merry Christmas. read more

Good place to work and convenient while charging car. Placed a mobile order but didn't taste like they made it correctly.

1) Professional 2) Proactive 3) Amazing multitasking 4) Ability to solve problems immediately and effectively 5) Confidence 6) Calm under pressure and rudeness 7) Teamwork Teamwork Teamwork 8) Consistent product and outcome 5 days consecutively 9) Responsible 10) Dedicated 11) Great, timely and clear communication between team members 12) Having fun and naturally smiling. This looks like a wish list for most employers. How do these words/qualities/ compliments relate to a Starbucks store on Michelson Dr, Irvine 24 miles from our Marriott hotel on Park Lantern in Dana Point, Ca? These partially describe Aaron and Wyatt, 2 stellar young gentlemen and Starbucks employees who made us quickly forget about our experience at Reborn Coffee in Corona Del Mar. This is one of the busiest Starbucks I have been to in the US. They have a heavy mobile order volume and they are also slammed with the pre workday walk ins. I got to pick up 5 dark roast coffees plus an Americano; steamed whole milk and a variety of sweeteners on the side plus trays 5 days in a row for our racquetball team playing at an outdoor tournament in Huntington Beach. Aaron and Wyatt did a bang up job of not only ensuring that the entire coffee order was accurate but hot, well packed, complete and travel ready. They remembered to include the steamed milk in a cup plus extra sweeteners on the side every time. This was in the midst of catering to other mobile and in house orders and customers walking up and requesting changes or complaining. Aaron was also simultaneously helping and training a new employee Brie while doing all of the above. Yup this is Starbucks! Hats off to you Aaron and Wyatt. This store is located in the Park Place shopping center with a Mother's Market and kitchen and right across from the LA Fitness. read more

Starbucks - " I'm going Mobile.......I can pull up by the curb.... Keep me moving.... Going mobile," The Who. - Coffee & Tea Near Me - Irvine, California

Never expect a full cup of this insanely expensive coffee. I have placed so many orders, and am disappointed every single time. If you order anything from this store that has whipped cream, just know you will only be getting half of cup of coffee and the other half whip cream. This picture was taken after I picked up my mobile order. My cup felt extremely light. I popped off the lid and it was full of whip cream. I stirred it so that the whip cream melted and I was finally able to see the little bit of coffee I paid for, $5.75 for this. I will not be spending another dollar for this over priced coffee. read more

Starbucks - Cinnamon Dolce Latte - Coffee & Tea Near Me - Irvine, California

I don't wanna be such a c*nt, but these kids couldn't get my order right. They didn't pay attention to this customer. Plus they were mean, is it because I didn't have my fancy office suit on? Where's the Starbucks' standard? I would re-train these kids one more time. Damn! And it's not even 10 am yet! read more

I always come to the spot to grab something before early morning meetings with clients. I do not drink coffee, but I do grab my white Hot chocolate whenever I stop at any Starbucks. This location has consistently giving me white mocha instead of white hot chocolate, as I've ordered, and I've had to go back to the store to get my hot chocolate. I have refrained from saying anything, and I feel like I've always been friendly about this. But at this point, I am very annoyed. We topped it off for me. Today was the attitude of the staff. I was very disappointed in how dull and unfriendly the staff was. read more

I often frequent this Starbucks because it is right off of university on the 405 w a fairly cheap and clean gas station as well. Whenever I have gone, it is always clean and not too busy (from 6-9 AM). From my observations, it starts to pick up and get busier around 10 AM. I often order the americano and guava drink, and their make, service and delivery has always been consistent. I am often greeted w/ a smile and most times they are timely. I haven't had any poor interactions w staff at this place and they are usually attentive and kind. I also like the modern themed patio w orange hues. I notice there is hand sanitizer available up front and individuals are often distancing themselves while enjoying a cup of brew or working on their laptops. Overall, I rate this Starbucks 5 stars and believe my post counts since I go at least 3 times per week! read more

This is our local Starbucks and we love it here. We come here occasionally to grab a pick-me-up whenever we're strolling in the area. We like to do mobile order because its quick and convenient. We usually get our drinks in under 3 minutes up on arrival and they even give us a puppuccino for our pug to enjoy as well! Love it. read more

Great coffee and ambiance but the cleaning of the bathrooms is disappointing and some employees are less than kind and sometimes rude

Great location, right across from the Park Place in Irvine. Ordering was quick and easy. Fast service and accurate drinks. Baristas there are very friendly and gladly made another cups of ice water while serving. Outside patio is very cozy and it's nice place to hang out and wait until your restaurant reservation nearby. It was a rainy day, the store made sure Wet Floor Caution signs were displayed for the customers but forgot putting the umbrellas up. read more

Starbucks - Coffee & Tea Near Me - Irvine, California

Great customer service, the people working there are always very sweet and move the line pretty quickly. Drinks are always spot on for me, and in the unique instance which it wasn't, without hesitation the barista offered to remake it for me. Have been a frequent customer for a while and have always had a great experience. read more

I ordered a $6 drink- a honey almond nitro cold brew. Apparently they had no honey. My friend picked it up for me but I guess they still charged me the whole amount. So I paid for a drink with honey and got no honey. Kinda really lame. read more

Starbucks - a hand holding a cup of iced coffee - Coffee & Tea Near Me - Irvine, California

Really negative experience with the Manager - Shelly. Long story short, I frequent this location every day on my way to the office for myself & some co workers, via mobile order around 9. I'm a regular. Some mornings, when my boss asks for an ice water, I go into the store before my morning workouts & order the water - SINCE THERE IS NO ONLINE OPTION. Shelly doesn't remember her regulars, & instructed her opener (Genesis) to not serve me unless I buy something. I pulled my daily receipts & was ready to re-explain to Shelly I am a daily customer & return @ 9 for my order (& no option for cup of water on mobile!) , but Shelly didn't even look at me, as she was too busy opening bar (which should have been already opened by that time, 645). I have my mug awards from years ago, & I worked hard to get recognized for customer service @ my previous locations as a Starbucks partner, I don't get how she is in management. read more

I've been to this location before awhile ago and never had issues with walk up or mobile ordering. However this last visit was disappointing. Mobile ordered and drink was made iced instead of hot. Told one of the baristas that it should've been hot, waited al while other drinks were made before mine and it came out wrong again. I explained it was now made incorrectly twice and she snapped "I didn't make it". Which I explained that I'm not blaming her just letting her know. A little customer service like apologizing for the mistake the 1st or 2nd time would've been appropriate versus having an attitude regardless who made the drink wrong. Or offer to give a free drink next time since I had my order messed up twice and had to wait around which defeats the whole purpose of a mobile order. Maybe they're better not in the mornings or the gal was having a bad day either way probably would never go back. I should stick to supporting my local small coffee shops. I've never had an issue at any other Starbucks let alone attitude about fixing a mistake twice. Also prioritizing remaking a drink correctly over others that were just ordered would help keep someone from waiting even longer for the baristas double mistake. read more

Located in the same plaza with Mother's Market and Lady M Cake Boutique, this location has a beautiful outside patio area that would have been perfect and picturesque to sit and enjoy a drink. (In pre-pandemic times) Parking can be a challenge but I was lucky to find a spot in the flat lot. The plaza mentions there is a structure with free 2 hour parking available as well if you can't find a spot in the lot. The location was a bit small inside. Staff were friendly and worked quickly to get the drinks out to customers. I think the flow is a little bizarre because the pickup window is to the far left of the shop and if you enter through the front door, you could easily walk into some of the people waiting for their drinks. (Which is a tiny area.) But that's something that's completely out of the control of the staff. They were great and made drinks were made and going out in a timely manner. As parking was a bit of a challenge and the plaza can get hectic, I may or may not come back to this location. read more

The drinks were fine and the cashier was very respectful. The male barista working at the time however was extremely rude and quite confusing honestly. While my family and I were waiting in line for our drinks, he randomly told us to not smoke indoors which is understandable if someone had a lighter or if someone was smoking inside. No one was smoking inside yet alone had a lighter. After asking him for an apology for falsely accusing us of smoking, he proceeded to state he was afraid of his life??? Honestly everything could have been avoided if the barista just apologized, but he seemed to be very adamant that he was just stating company policy. read more

My go to location when in the Irvine area for work. It's a brisk walk to get over to this one but it's great to get out and get some steps in! You can always order ahead on the app if you need it in a hurry. Otherwise, note that this location is ALWAYS busy, so it's likely to be a line and a wait. It's in the middle of a busy shopping / restaurant area, and close by to several business buildings. The staff is always friendly and quick to move your drink along. My drinks are always correct here, no issues there. They have a clean location with limited inside seating and few more seats on the patio area. They have a large selection of merch is you want a reusable tumbler or ground coffee. Overall: A Great local location to the Irvine Office I frequent in Cali! read more

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The food was just like a regular Starbucks but the service is amazing! I went in when it was close to closing and I wanted a strawberry cake pop. They said they didn'T have any so I asked for birthday cake flavor instead. When I opened the bag there was a strawberry cake pop there! Sabrina showed she really cares for her customers, and if her manager sees this, please give her a raise She made my day, thank you so much read more

Hi Shelly, I ordered ahead this morning with a Bacon, Sausage & Egg Wrap and a Grande Cappuccino Extra Dry with Oat milk. I order this every Sunday Morning at your store on the way to church and it is consistently made wrong. It is never Extra Dry. It should be shots of espresso with oat milk foam. I asked at Starbucks to make sure what I keep in my orders is what I want to get. This morning I finally said this isn't made right. My food item was made way ahead of time the cappuccino took way longer than the time it said and nobody was acting with any sense of urgency. Finally the lady that was the cashier (I think tammy or a name similar) refunded me the cappuccino and then went to charge me 3.45 for a grande coffee. I said i just would take a coffee and this is purely the mistake of Starbucks at this point because 1. the staff doesn't know what coffee drinks are, or 2. they do not read the line items on the cups. I said i'm not going to be charged 3.45 for a cup of coffee that you didn't ask me the size I wanted, and it was a mistake that you guys made my drink incorrectly and then my food item which is a wrap has gotten cold during this whole time. I asked for your card which then seemed to be very hard for them to find all the sudden which at most Starbucks they are sitting out. Robert the shift lead then took over and just apologized and did nothing. So looking back you wasted 2 drinks, my time, and made me late for my appointment and I got a food item that wasn't up to par either. Thanks a lot and disappointed!!! Oh and so glad I purchase over $1800.00 of gift cards every year to hand out supposedly i hat these individuals as I'm making them go through these same experiences. read more

This is my absolute go to in the Irvine Area. Opens up promptly at 4:30am, which is a big help when we starting early at the jobsite. The crew is always fresh and ready, super friendly making the start to the day effortless. I usually grab a venti iced Chai and a bacon gouda. They stick to perfect recipe and never over ice. Promptly grabbing the sandwich from the micro, piping hot. Never any snags going in that early, ultimately solid 4 stars. Most of the other Starbucks in the area open at 5:00. This location is to stop lights from the freeway off at Jamboree, making this an easy 10 minute pit stop on your way to slave your first 8 hours of the day, cheers.! read more

Service was great . The car in front of me paid for my order so I paid for the car behind me. One of the reasons I love Starbucks ... we were 5 cars in .... The employee said the record was 18 cars in a row read more

Went to drive through they miss one of our order, even tho clearly I said blueberry muffin, I had to get off my car and go inside the store to ask what happen, and the answer was they didn't order it, wasted my time, what's the point of driving through ordering ? If they are going to miss my order and make me walk in to ask where's my food.... read more

Mobile ordered a pink drink picked it up it was fine. I'm walking to my car and see a black dot in my cup. I get to my car and there is a dead bug floating in my drink. I go back inside and tell the guy that there's a dead bug in my drink. He looks at me with a blank stare and says " do you want me to remake it" ..... I said "um yes". Then he asks if I wanted a water (which is always free). I then waited for over 8 minutes to remake my drink and still never got it but ended up just asking to be refunded and left with my free ice water. read more

I give a big credit to this location all of the staff are the Best love everyone there.

I usually get iced epresso doppio in venti cup with vanilla sweet cream. Other store they make it full cup for me. But at this store when they gave me only half cup, I told the girl that make my drink, she said if I want full cup I should order latte. She gave me the attitude that I was the one who order wrong. But I got the recipe for this drink from the group on Facebook and they always get full cup. I also order this coffee more than 10 times already, if I'm wrong they should tell me for the first time. I pay for $7.25 just to get half cup in venti size. Then another employee came up and I show her the picture I got from other Starbucks, she just said in that picture they add full iced. Then she asked me if I want to put more ice so it will be full cup. Like??? This is my first time in more than 10 years got Starbucks and the employee just stand there choose to fight with me instead give me more coffee for my cup. Speechless. Never come back here again, for the racist because I'm Asian and I don't speak fluent English. read more

This is possibly the worst Starbucks ever. I have had an awful experience here because of the woman supervisor. She refused to add a bit of milk to my coffee. She was as mean and tight as a person can be. Forget customer service in this location. I will never ever again buy coffee at this Starbucks. read more

service was so bad. we were not given silverware. food was not what was advertised. definitely not coming back.

Sammy Sammy Sammy.... thank you for sarcastically jumping in the picture with your I don't give a rats a** attitude. Absolutely the worst customer service I have ever come across at a Starbucks in the 7 years my bf and I have been spending our money at Starbucks. We buy breakfast and drink coffee at Starbucks twice a day for an employee to treat us the way you did. Its absolutely fun and games as you and your peers tonight showed us. None of you care about your job. I promise you I will be speaking to managers & corporate about the lack of respect to paying customers at this location. Starbucks consider moving employees around. Whoever is running this location is failing miserably. read more

Starbucks - Ladies and gentlemen, Sammy. The worst customer service ever ! - Coffee & Tea Near Me - Irvine, California

Lovely Starbucks with personable baristas. This location has a coveted clover machine. Sparse indoor seating but ample outdoor seating in the side patio. Parking is difficult as a large portion of the parking lot has been converted to valet only for the surrounding restaurants such as Ruth's Chris steakhouse and North Italia. Are lattes were made perfectly. Will come again when in the area. read more