Drinks are never as good as some locations, SLOWEST DRIVE THROUGH EVER. Rude baristas. The set up of this parking lot is stupid when you park you get blocked in by the cars in the drive through. I will never be back at this location. Terrible experience. read more

Slowest Starbucks drive-thru in the city! 25 min from start to finish. Someone should staff this location better.

There is a reason why I try to avoid this Starbucks, one of the SLOWEST ones I have ever been to.

I love this Starbucks! Staff was friendly, fresh and quick. I usually work at coffee places and I have trouble with noise and cleanliness of other stores However this store was above its standards clean and calm. Lance the manager was great he even checked up on our table to see if we had a good visit and if we enjoyed our drinks. Awesome experience overall! read more

Starbucks - Beautiful drink! - Coffee & Tea Near Me - Denver, Colorado

I typically use the Starbucks and normally they are friendly and helpful but today I find myself having a bad start to my day because one my drink was made incorrectly and when I went in to fix it not only did they fix it wrong considering my dairy allergy but they also had a big attitude to go along with it. If you have the option I would pick Dutch Brose down the road they're more efficient and their drinks come out better and don't forget they are cheaper! read more

40 minutes to get two drinks. Many people who came in after me, no joke like 20, had their drinks made before mine. Pretty disappointing.

The staff here is great, however, every time I come through the drive thru, I mentally curse myself because I always forget how RIDICULOUSLY LONG THEY TAKE!!!! Holy cow...for example, I pulled into the drive thru at 1:17p to order...it is now 1:27 and I'm just pulling up to the pay window, and waiting for my order. There were only 2 cars in front of me. read more

If there is 0 star I will give for this store 0 most the staff are so rude .I was just drive way a few minutes ago this girl she's so rude and I asked for Carmel Macchiato she gave me straight coffee I'm very disappointed with the customer service very bad not going back read more

Worst run Starbucks I have ever been to. Usually drinks are made in the order they are taken but this didn't happen. Ordered two drinks, had to wait forever for one and then had to ask about the second drink. Starbucks needs to clean house! read more

I ordered my pumpkin cream cold brew in the app and they came up pretty quick. I like ordering in the app because you can customize it the way you want it. The only complaint I have, which isn't even really a big deal, is they didn't put the pumpkin spices on top of my drink. I asked why he didn't do it, and he said he could add it, but technically they aren't supposed to take drinks back to fix them. But if he would have added it in the first place, he wouldn't have to take it back. Besides that, the drink is delicious. It was quick service. I'd go back. read more

Not operated at typical Starbucks standards. Out of something everytime I stop. The sugar/cream stand doesn't have all of the normal add in options and is filthy. Staff not always professional or polite. Terrible location and I will not stop again no matter how convenient. read more

Yes it is the slowest Starbucks. Worst service ever. Place is dirty I ordered the protein box and asked for silverware. They gave me a spoon....:-/ No sugar on the coffee station. read more

Starbucks - Coffee & Tea Near Me - Denver, Colorado

Incredibly slow and inefficient. Seven employees but whatever happens is at a glacial pace. My husband, who is not picky at all, said it was the worst Frappuccino whatever had. This location is not up to Starbucks standards. Will not be back. Ever. read more

Deliciously made white wrap, not burnt and brown like the previous one I received on the Tower Rd. Location. The cheese Danish was delicious, but I came with burnt, black crumbs all over it. Have no idea what that means lol. I don't know if the stove was burnt and they put my perfectly, light Danish into it, or the tool in which they picked up my Danish was burnt from previous things. Either way, it went into my tummy. The green tea latte with 1 honey is my fave. It's hot and warm and very energizing. I love cake pops. Always a fave of mine. read more

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Terrible service. Out of nitro brew (what we came for), out of many egg bites and sandwiches, flies all in the food case, and way watered down black tea. Waited for order and it never came. Asked about the order and was told they we were out...really?! read more

Walked in at 7:40 PM, ordered a Caramel Frap no coffee and was told by register guy (Black hair tattoo arms) they can't make it as they just washed all their blenders. He said he can make everything else, so I ordered a venti ice coffee, same guy then said he can't brew anymore coffee BECAUSE THEY ARE CLOSING. Then went back to talking with other workers about Instagram. They close at 8:30pm, They are still open for another 40 mins. read more

Just moved into the area and was hoping to continue with my Starbucks obsession near by, but VERY DISAPPOINTED in this location. Placed my order on the app and headed out to get my breakfast. Unfortunately only part of my order was correct and the most important part!!!! my bagel was wrong. I was impressed with a nice little note written on the outside of my bag thanking me for my order. And sat down in front of the TV ready to eat. Took out my bagel which was clearly marked, both on my order, and on the little sticky they put on the outside of the bag that contained the bagel as an everything bagel with plain cream cheese. They got the plain alright!!! My bagel was dry with NO CREAM CHEESE!!! How disappointing!! I specifically ordered online cause I couldn't go inside store, and now I cannot eat my breakfast!!! I tried calling the store over 15 times and no one answers that phone, so I can only guess to the horrible customer service they must have there. Guess I will need to look elsewhere for my Starbucks!!! read more

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Complete looser place Drive thru line hasn't moved in 10 minutes. How could they be slower except to be closed

Wendy - manager couldn't hear me at the window and refused to serve me extremely rude I'll be calling corporate . Terrible customer service my order was simple . When I got to the window she said you must leave .... Actually will never come here again and will be leaving a review with your district manager read more

I came in before work they have a total of 6 people and a manager working! Worst service didn't even get my drink ended up asking for refund and left. 3 people came in long after I had already been sitting for a while and they got their drinks before me. All I ordered was a Chia Tea cold one at that. Not to mention a lady had been standing waiting on a sandwich to be made when I had walked in. She too had to ask where it was. Then they tell her they are out. Meanwhile her son is already done eating his. Lol I work in the food industry, as server and bartender can not believe how this place is being ran. The manager himself should not have the position he has as he was too as confused as his own employees!!!! I only gave one star because I could not give ZERO stars! read more

The WiFi doesn't work very well and thus I wasn't able to get much done on my laptop. Very disappointing. Also, this location is mismanaged and has quite possibly the slowest drive through I have ever been to. read more

Even when they're super busy, each one of them acknowledged me and thanked me for my patience. Really made a huge impact on my experience at this Starbucks. The sausage egg and cheese sandwich was delicious. This Starbucks always has gotten my order right and has had great customer service. Thanks y'all! read more

Just like any other Starbucks, but this one is definitely better than a location I used to visit that's pretty nearby. The staff is still learning, so patience is a great virtue. I love that this location is convenient as far as accessing it goes. I don't have to worry about busses, crazy drivers, or parking! It's right near the exit to I-70 Westbound, so for those commuting in that direction, this is great! read more

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This store often runs out of items and doesn't update their mobile ordering system. If you are placing a mobile order place it 10 or more minutes out to have your order ready when you arrive! read more

The product and service was horrible, go the distance to the next closest SB's and save yourself some heartache.

For health reasons I drink decaf. Not all Starbucks locations Brew decaf in the morning, ok. When I asked for a decaf the kindly pointed new to a decaf Americano. I asked what about a pour over? She replied we don't have any decaf beans, huh, we are at a Starbucks and you just offered me a cafe Americano, amazingly enough she was a black apron. Luckily a green apron came to the rescue and showed her where the decade beans were... And if you don't know the color of their aprons is very significant... read more

Just stopped at this location to get my usual late and egg bites. What a ridiculous experience. They give me the egg bites without its little plate/container and no fork. I wish they would have told me before I paid for that they didn't have the supplies necessary to eat it. I'm out of the food and the money I paid. Never offered me to give my money back when I refused the way the food was provided. One whole day of training and they didn't cover the basics. read more

We've been at this location for 35 minutes and still no drinks and they ask if your still waiting on drinks. very rude and disrespectful do NOT recommend coming ever. read more

Been coming to this location for months now , the inside always looks nice and everything is always stocked and the set up is nice and comfortable. The employees are always nice and always have smiles on their faces . One particular individual named Jenn is always a great help to me and she always knows my order . She's also pretty cute I will be back soon. Definitely recommend this Starbucks out of all the other locations read more

Starbucks - Coffee & Tea Near Me - Denver, Colorado

No bold roast. No one-cup brewers. Not a decent Starbucks. Chose not to get anything and find sa local shop. read more

Starbucks - Coffee & Tea Near Me - Denver, Colorado

I used to really love this Starbucks, the staff was always friendly, service has gotten progressively worse. Today I was in line no one in front of me, looked like plenty of staff i was acknowledged and yet no one wanted to take my order. I got out of line and had a hard time finding a clean table at 630 in the morning. After I sat down a line formed and customers were being served quickly. read more

I would have given one star, because zero is not available, but they had one ( out of 2 ) restrooms open, and I really needed to use the restroom after ordering my drink. EVERYTIME I come here there is an issue with SOMETHING. They will NEVER acknowledge your presence, UNTIL they are done cleaning, talking, etc. I do not demand to be waited on hand and foot, but waiting 5 minutes for them to finish stocking shelves to take my order, each time, gets old. There are never enough people working. I ordered a matcha latte today. People who came after me in line, with similar drinks, got theirs first. THEN , I turned around and saw the BIGGEST FRIGGIN husky I have ever seen, in the stinkin store!!!! I HATE when people bring their animals indoors. MY KIDS ARE ALLERGIC! Then, that stinkin dog started barking like crazy at two little children walking by!!! Did a manager do anything? NO, she was too busy talking to someone about "schematics" . read more

Exceptional service. Thoughtful and speedy. I am always greeted kindly when I walk in, and they always call me by name. Drinks are delicious and on point. read more

After about a 10 min wait, I order and am told they are out of cold brew at 7am...must be popular or they just don't have it together (but of course they have the more expensive option, bottle). Order egg bites. Finally get to window and they don't have those ready.. but hey I can park and sit outside and wait.. total time for drive through? Over 30 mins read more

Yeah so I placed my order online ahead of time. I show up and wait 5-10 minutes before they come out and they inform me that they didn't have half my order and wouldn't allow me to get a refund, only store credit then they messed up my drink and when I called him out he brushed it off, refused to fix as well as lied to me saying it didn't cost me any extra which I immediately checked and it does cost extra. No integrity honesty or respect for repeat customers. Will not be returning. I will say though the AM crew has never done me wrong, only have had issues with the PM people read more

Terrible wait. Worst Starbucks I've been to. Came in at 10:10am on a Sunday morning for a hot caramel macchiato, only one person in front of me. Waited for 15 minutes and then asked why it was taking so long, since there were at least 3 customers behind me who already got their orders. They told me they were "backed up". Turns out they forgot about my order, and had misplaced the order slip. There was a gentleman in front of me who had been waiting before I even got there for a sandwich. I didn't get my macchiato until 10:40am - a 30 minute wait for a single hot drink. Seeing how other reviews mention the same thing, I'm sure this wasn't a single incident. Get your coffee elsewhere, people. read more

This place is ok because online it said it closed at 9 pm but when I got there they said that they closed at 8 pm and I drove around almost all the Starbucks in Denver but over all the coffee is amazing and the caramel that they use is delicious I just want to take a bottle home to use it because it's really good I recommend getting the caramel frappe read more

This Starbucks is near my work. It is consistently understaffed - at least for the morning rush. One person working the register?

This has to be one of the worst Starbucks I've been to. The employees are extremely rude, this is the only place that doesn't want to double blend my strawberry refresher. Definitely needs to terminate everyone and hire all new people who are experienced and know what they're doing. My order is always messed up, the bathroom was very dirty, out of toilet paper, out of paper towels, out of hand soap. The trashes were overflowing in the lobby and is just overall not a friendly environment. read more

The only reason why I gave it one stars because you've got to put one to rate this place it is a horrible place what do the drive-thru to grab a couple of hot chocolates and a white venti mocha the prices on the outside aren't the prices on the receipt they overcharged us quite a bit and have nothing to say they won't answer the phone ever horrible management horrible establishment rude people don't waste your money coming here read more