Service with a smile and personalization Thanks to Trish for my sweet green tea message. Great way to start the day. Hadn't been in a Starbucks for quite some time, oftentimes too loud or cold. Not today, but the hot cup of tea sure helped. A clean location with lots of smiling faces. As a highly sensitive, I didn't eat today, but have tried their biscotti in the past. M'm M'm good! I'll be back! read more

Starbucks - Hot green tea with a sweet signature - Coffee & Tea Near Me - Hesperia, California

Yes!!! Best place!! And they are getting faster on the drive through I noticed. I been coming here for 6 months on a routine:) read more

If I could leave 0 I would... this place is run by idiots... it's really not that hard to take an order, but every time we come here they manage to mess it up somehow. Every single time we're having to get back in line to pay for something they forgot to put on our order when we order it in the first place. Incredibly frustrating and at this point I might as well go to a further Starbucks that isn't run by incompetent people. read more

Quick & friendly service. Clean drive-thru. Drinks were perfectly made & enjoyed the messages/doodles on the cups! Thank you.

I'm staying at the Holiday Inn express right across the street from the Starbucks so I decided to go get a coffee and I will say that this was one of the worst experiences I had at a Starbucks. I use the mobile app and when I got to the drive-in, the server who I was expecting to greet me, asked me the name on the order, and I gave it to her told me in the future do not come to the drive-through until the order says completed. I would understand if there was some sort of extreme line or if the wait time was ridiculous and it was a super busy time of day, but there was no one in line. It would be exactly as if I ordered at the drive-through. When I got to the window, I asked her name and why she was so rude and condescending. There was no accountability or ownership on her tag. It showed GiGi.. While I'm in this area, I will no longer be supporting the Starbucks. There is a target nearby. I will walk inside of target to get my coffee if need be. And on top of that, they didn't even make my coffee, right!! read more

Starbucks - Iced Caff Latte - Coffee & Tea Near Me - Hesperia, California

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I love this Starbucks!! Their location is very convenient, near the freeway but the parking lot is nice and open. I have been coming here for years. Not sure why they're not on Yelp. I like this location - they are typically never out of the drinks I'm interested in. They have cold brew, nitro brew, holidays drinks, etc. The staff are always friendly. The lobby is nice and clean. They always have cool designs on their customer greet board. The bathrooms are clean. This is my go to spot before I leave the high desert. My coffee drinks are always on point. Today I ordered the vanilla sweet cream cold brew and it is amazing. There's another Starbucks on the other side of the freeway and another one inside target. Don't get them confused. This one is a stand alone store near the new shell gas station and Mexico Lindo. It is not the same parking lot as target. I have used this lobby years. I meet friends here and chat. I have studied for my final exams when I couldn't go to school or home was too distracting. Excellent location. read more

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Came in to pick up my order and I asked for a cup a water and Rebekah had asked me if I had made a purchase as I'm literally holding my drink but since when the hell do u need to make a purchase for WATER!!!!! That's super rude to refuse any one for a cup a water. And then she tells me it's a new policy??? If it is Starbucks do better! Put I can tell she just didn't wanna serve me water and was putting her own rules! as I was leaving I can hear her gossiping with her other coworkers, if she's a manger that's really disappointing!! I will be contacting corporate if this policy is true or not! I came back to get a cup of ice and they gave it to me with no issues no questions and Rebekah wants to complain about WATER LIKE IF COMES OUT OF HER POCKETS!!! Starbucks is a $127.85 BILLION DOLLAR COMPANY and she worried about water!!!!! Gtfo I will be coming back to talk to her manger!!!! read more

Hate to be one to be one to complain. But what's going on with the strategy and operations here. It took me 40 minutes to get an iced tea. From a mobile order. I could've ordered from another Starbucks along my route. Other customers said they were waiting 45 minutes. Like seriously. Management have people focus on the teas that are quick and easy. Get those out. Have the other baristas focus only on coffees. There's people standing around. Drive through lines are wild. Shit show. Positive note I was able to fully charge my Tesla I guess. I mean I get, that one shouldn't be entitled. But in this day and age, I would imagine a large corporation such as Starbucks should be able to better handle operations with the technology that they do have. read more

Starbucks - Oddly patient customers. - Coffee & Tea Near Me - Hesperia, California

Terrible customer service I don't know I will never be back again I have put in an order for something and I supposed to get a free holiday cup back and I had to ask for four times before they gave it to me but the other lady in front of me got it and she didn't even get a holiday drink I don't get why you guys would treat me like that maybe it's because of my color or I don't know what it is but you guys customer service overall is not good read more

If you Come across this Starbucks skip it and go to the next one they have the music blaring like it's a concert. I can't even hear myself think we stood in line waiting, but I guess the drive-through was more important than the people that were waiting in line inside the store. They never even asked to help us. Both bathrooms are out of order. read more

I've been in the Starbucks drive thru for 20 minutes now.... Can't even get out because I'm trapped.. I was just trying to get a drink and a croissant for my daughter what the hell..... please hire more employees or something ... this is kinda ridiculous , so many cars were able to skip this wait by leaving! read more

Starbucks - Coffee & Tea Near Me - Hesperia, California

I get to Starbucks at 12693 Main St, Hesperia, CA 92345 at 10:42 pm and and drive-thru tells me they're closed when Google maps says they're open until 11:00pm. unbelievable.. I drive 4 1/2 miles to get there before 11:00 p.m. I am so unhappy. There excuse is-- we need to change the store hours to reflect 10:00 p.m change.. Extremely unhappy patron!! read more

Coffee is coffee. It's about the service. Ryan made it easy, fast and entertaining to order drinks and snacks for my office. Thanks for the great customer service! read more

I've come to this Starbucks from time to time whenever I have an urge for some mocha frappe. I usually get the one with java chip... this one is the best out of all their other frappes IMHO. I've also tried their dragonfruit drink and it was good. I normally don't buy their pastries if at all unless I'm in an airport waiting for my flight and I need a quick snack. Staff is always pleasant. Prices are average. Location is perfect as it's near the 15 Fwy so I can swing on by on my way out or way home. I don't think I've ever walked into this Starbucks though. I've always gone through drive-thru. Maybe one day I'll make it a trip to visit its inside. Anyway, if you want a good frappe, pay a visit to your neighborhood Starbucks! Happy Frappe'ing! read more

Hear me out! This is the best starbucks in the HD. Employees are always friendly, talkative and patient. As a fan of Starbucks I've been to each location in the HD, some are good and some are ehh, but this one particularly never disappoints. It doesn't matter what day, what time you go, you will always get a speedy friendly service. I will drive fifteen minutes from my house to this one any day. *Top-notch* read more

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Came in today at 4:00 through the drive thru. But they did not take my order. Their holiday sign states they open at 3:30. I waited about 10 min and then placed my order online and parked in the front to wait for my order to be completed . I am still sitting here in the parking lot at 4:31 and they have not started my order yet. This is a big order as it is for my work team. This service is outrageously ridiculous as they have made eye contact with me multiple times as I'm sitting in my car. Someone ever tried to enter the store but the doors were locked pass 4:20. This has me late now to pick up another order for the team. Very upsetting! read more

They serve warm nitro "cold brew" so I ask for a Venti cup of ice but the girl at the drive thru said they don't give venti cups of ice...and when I explained why I wanted it she agreed to give me a Venti cup then hands me a Grande.. wtf and then to top it off I got all foam almost no coffee... Make your drinks COLD and I won't ask for ice PS I asked Starbucks via Twitter about the water..this was their response read more

Starbucks - Coffee & Tea Near Me - Hesperia, California

So every time I come to this place they are too busy chatting with each other to help the customers. And when you say something to them about not making your drink, they are extremely rude! read more

Drinks are always delicious and they will always remake your drink for you if they get it wrong. Great service and I always appreciate getting to sit and chat with friends in the café area. read more

I hesitate to post this review because I feel like this Starbucks is my personal little secret and now we may get out that it's the best Starbucks in town. They always get the order right, they are friendly and patient. And they are not overly busy I love going through the drive-through. Make sure to give them a tip when you were there because they certainly deserve it. read more

Their drinks are so good! I love it. It was worth coming , I got the Strawberry Acai Lemonade Drink. My cousin got the Caramel Ribbon Crunch! My Mom got the Chai Tea Latte! They also said it was delicious. read more

Gaby was nice enough to re-make a drink I had gotten from a different location that tasted like water. Thank you again you're so sweet! Awesome customer service! read more

The worst Starbucks in town! I keep giving them chances and I'm always let down. Drinks are watered down and customer service is terrible. Don't waste your time or money going here!! read more

Unsanitary, literally just went through the drive through and there was a girl wiping her mouth all over working the window. Literally threw her tissue away and handed me my drink without sanitizing or washing her hands first, there was also another employee who came up and started wiping her lips as well and went back into the preparing area, will not be returning. Had to wipe my drink off with sanitizer. read more

I go here every day just about and they are great!! Today, my little man dropped his special treat frap all over my car! They helped me up big time with cleaning it up and getting him a fresh drink! Thank you team! read more

My sister and I literally come here everyday! No lie! Out favorite drink is the "Iced Caramel Macchiato upside down add vanilla cold foam and extra caramel" !! It's a must try!! They out quick and never get our orders wrong!! read more

I finally got my breakfast this morning with BLOOD smeard on both bags. That's so fkn disgusting. I attached pics below with date and time so you can retrain your employees on food safety and sanitation. read more

Starbucks - Coffee & Tea Near Me - Hesperia, California

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ok, i know a bunch of you are rating this place pretty low, but hear me out. I can't rate it low, because I didn't have a low rated experience. it's based solely on my trip, i've only been here once, and it's my birthday too, so i got my free birthday drink, so on top of that, i've already been feeling pretty good about my day. That in itself can affect how you approach businesses and your day in general. i decided to do drive-through, even though the line was long, and I did for a split minute contemplate if I should have just parked and gone inside -- but since this is an unknown area to me, I didn't want to go inside for whatever reason (i'm just unfamiliar with the demographics for the area and I didn't want to be like, a lone-asian standing around LOL.. or lone-gay-asian at that, so, it was just better in my car, plus i can listen to my music as i wait anyway). the menu / box to order was pretty far into the drive-through lane btw, as the building is shared with a Yoshi Sushi business, so you have to get past that first before getting to the sbux talking box. I placed my order, pretty standard - venti vanilla sweet cream cold brew + toffee nut syrup. i got to the window and stated i was using my birthday reward, got a birthday greeting and i was on my way. drink tasted perfect as i can only expect a simple drink like mine to end up tasting, and i'm happy. I can't ask for anything more than that. :) read more

They're super super rude and I got pumpkin spice and it taste like dirt like they used way too much pumpkin spice this world is a shame anymore doesn't matter where you go people have bad attitudes and crappy products read more

My absolute fav starbucks in the area and probably in general. Mobile orders or going in is always a smooth experience. The staff are always so kind and patient, always take their time on their drinks, and other than sometimes a long-ish line (how can I complain, it's Starbucks) I have not one complaint! Come here at least once a week and I love it! Updated. Still my closest location and my most frequently visited. My fav! Kind employees, reasonable wait times, and 9 times out of ten, very consistent! Great work you guys! read more

So I ordered a London fog iced tea and was told it was a 5 minute wait since they have to steep the tea which is fine but the girl at the window seemed bothered that I had ordered that. When I got my drink it didn't taste like earl grey and more so like milk and sugar. Also they didn't really listen to my order specifically when I said light ice. Now if I'm paying for a drink that is $5.00+ i expect to get my moneys worth. The amount of ice to drink was 80/20 which is a total ripoff. read more

Starbucks - Coffee & Tea Near Me - Hesperia, California

Jessica and her team were so nice and I really appreciated how fast they were with my order!!

I asked for a carmel frap and i asked for the Carmel around the cup but they only but a little bit on the top and they made me pay extra for that. read more

Recently opened in a small retail center west of the 15 freeway on Main St in Hesperia. This is not the one in the Super Target. I was at the Super Target on Saturday and they have a Starbucks in their store, but the last few times I've been there there is always a long line. I had seen this new Starbucks that was across the street in the new little retail center. I wanted to go check them out. I'm glad I did. Granted there was a line for the drive-thru, but I was able to walk right up to the counter and order my drink. From now on, I'll be going to this Starbucks when I'm in the area shopping and I'm feeling like I need a Starbucks. read more

This Starbucks is filthy trash all over the floor dirty tables the counter where they're making the drinks is even disgusting. Probably the first time I've seen a Starbucks this filthy. read more

This store is always my go to when I am in the area. The line is always wrapped, but it goes by fast and the workers are always friendly and talkative, which is something I appreciate. read more

My favorite location in the HD. People are always friendly and drinks are always made great! They also give great recommendations.

I always come to the Starbucks and I do like it but today the girl at the window was very rude and was not welcoming or courteous whatsoever and I'm not the one to complain! read more

I don't understand why the drive thru person can't get an easy order correct. This happens everytime i come to this location. I can't have any kind of sugar. I order a simple Latte with half and half iced.. I even say no sugar, no flavor! And they always add a crap ton of sweetener! And I have to go inside and get it fixed! With my medication I'm on for my thyroid I cannot have sweenter, One Sip can cause me to get sick.. please get it together! It's not hard. read more

Luke warm drinks, flavorless tea, over half an hour in the drive thru. You're better off driving down the hill for some starbs. These employees move like sloths. I'll never come back here again and suggest you do the same if you know what's good for you. I want my 10 bucks back. Might call corporate. read more