As I was on my way to the Houston Rodeo and needed a coffee asap. This was on my route so I stopped by really quick. The service was exceptional, quick, and very friendly. The person working the window had a wonderful friendly attitude and made all of my drinks with love. It made my drive a bit more pleasant and the drinks were perfect and tasty! Highly recommend this location for a quick, yummy drink or treat. read more

Cashier named Kristin very unprofessional, I ordered a coffee and my gift card declines, I went outside to grab my phone and decided to check the balance in the car rly fast as to not do it in the line, I was maybe 3 min max, I come inside to her talking shit because she thought I ditched the coffee and continues to do so with me behind her and when she sees me she goes "oh she's back!" Yea so maybe wait until your customers are really gone before letting those nasty opinions loose, the coffee itself was fine, they didn't add crunch on top of my caramel ribbon crunch, but that's not something I would leave a review for... anyway best of luck to anyone who runs into her. read more

Starbucks - Meme - Coffee & Tea Near Me - Houston, Texas

11/21/2017 11 AM Get rid of the Kid at the drive thru window who hasn't a clue what is going on ... No wonder the drive thru line was backup to west Grey street.. Either he's Oblivious or High... Big Disappointment!!! 03/20/2018 what is Going on with the staff?!?! The service has become slow especially the drive thru, and the store isn't busy.. Spaced out staff hadn't a clue what the customer ordered.. Hire staff that want to work and that are Bright! Always my favorite spot..pet peeve of the abuse of the Handicapped parking with no enforcement 04/12/18 PLEASE GET Rid of the Annoying SINGING Barista on the drive thru window, Annoying as Hell!!! Also know what you have available in pastry's instead of making your customer wait and then be told st the window we are out of what you ordered, then wait some more while The drive thru Barista waddles back to the pastry case taking his time to get your order.. I was not Amused!! read more

Had the venti Java chip Frappuccino with no whip cream and an affrogotto shot. The Associate was pleasant, friendly and very understanding. The ambiance was of a Seattle coffee shop read more

Starbucks - Java Chip Frappuccino Blended Coffee - Coffee & Tea Near Me - Houston, Texas

Horrible service, the kid at the window didn't know what he was doing. Made all our drinks wrong and left unhappy. Horrible experience, won't be going again. Very rude and unprofessional. read more

Not to be confused with Barbucks which are dollars you can only spend on alcohol in taverns and such. This is the Shepherd Drive location and it does a good job and in a pretty expensive area it doesn't even feel as expensive as it usually does in cheaper areas. Not bad then. Service is pretty nice but still leaves something to be desired. read more

Starbucks - Finish what you starred - Coffee & Tea Near Me - Houston, Texas

Rude service, slow service and then get your drink wrong frequently. I will make my coffee at home from now on

I was having the worst morning and decided to come to Starbucks to cheeer myself up all for them to make my order wrong & it was the simplest order . So Thank you for that read more

Glad to find Starbucks inside the River Oaks Barnes and Noble on a warm day. Overall it's a nice store but I would truly appreciate it if the manager would counsel employees against calling customers, who are total strangers to the barista, "sweetie" or other terms of endearment. I don't know if this is directed only at women who are perceived to be older or if it happens to all female customers--and I'm sure it's well-intended--but, honestly, it sounds condescending and rude. If you have to call me something, "m'am" works just fine. read more

The Starbucks in the River Oaks Shopping Center is much like any of the others - cordial baristas serving brews to order, with a seating area that's comfortable. Not everyone agrees on how good their beans are, but plenty of people go by because it's comfortable, and this location is no exception. However...I have to withhold one star, and it's not because of the place itself - it's for its parking arrangement. As of recently, parking is no longer free of charge. If you plan on staying over 30 minutes, you'll be shelling out an additional $2 for your visiting experience: a platoon of new, dark blue metallic permanent signs announce that if you haven't been over there lately. That might not sound like a lot at first glance, but Kimco Properties - the ones who run the center and its associated parking - apparently decided the answer to "How Can We Make More Money?" to be "Charge for what used to be free." In all the years that Weingarten, the previous owners, held the area, there was NEVER a charge to park. I shudder to think what the first tow will be like for a customer who overstays by 15 minutes. Or will there be violation stickers...or booting? You can get creative with alternatives to paying, of course. You can take the bus, bike over, or park and walk, especially if you're over there often. This is a bad decision for businesses in the center, and I feel bad for them. Get your money somewhere else, Kimco. Don't push it down to ordinary customers. read more

The service is so SLOW! And for the lady to be rushing and yelling in the speaker while I'm figuring out what to order.

This is our go-to Starbucks the Service is mostly fast and friendly. Food is always so good with the heat, the serving size and everything else. We didn't go inside but when we did a few other times it did not look bad at all, clean, nice and friendly. read more

With the storm hitting the lines everywhere are so long but this Starbucks location still managed to bring my order out so fast! I greatly appreciate it so much! read more

Starbucks...It's always nice to roll down the window to order whatever suits my coffee comfort needs. This ordered was for a frapp I've never had before. Chocolate Cookie Crumble Crème. Chocolatey pieces throughout, mocha sauce, whipped cream, cookie crumbles, and more drizzle. Spectacular. read more

Starbucks - Chocolate Cookie Crumblr Crème frapp from Starbucks. - Coffee & Tea Near Me - Houston, Texas

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40 minutes to get a drink inside. They were busy? Maybe a little but not the busiest I've seen. This was a Sunday morning. The reason this store is busy is because they're slow and have to remake orders. The "manager" has one of the worst attitudes ever. The drink I had was not even correct. 0/5 stars because there are so many other shops to choose from. read more

Ordered a pink drink with extra strawberries and blackberries. They didn't add any strawberries and barely had any blackberries. The drink was made well though! read more

Starbucks - Coffee & Tea Near Me - Houston, Texas

I've lost count of the Starbucks I've checked out in my day. This one is a goodie. Strangely enough there are two Starbucks right across the street from each other off of West Gray in River Oaks. They are literally right next to each other which makes no sense to me. Alas, I chose to go to this one because it was a right turn instead of a left turn. Solid reasoning, am I right? They have a small parking lot but I was able to find a spot on a weekday afternoon. This location is well maintained and has some comfortable seating, which is where I sat. No complaints. While Starbucks isn't my favorite coffee chain, I appreciate their strong WiFi, tea options, and rewards program. read more

Best shaken espresso I've had so far, compared to other Starbucks in the street , friendly staff

This Starbucks is always packed and why I crossed the street when I was two stores down from the other one across the street, I will never know. My son had me repark three times to get inside the lines, but the drive thru is always backed up and I don't like being stuck in a line. Even though we went in, the wait was still long. Nice Baristas, just not enough... read more

Starbucks - This place is always packed.. - Coffee & Tea Near Me - Houston, Texas

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I'm only giving 2 stars because the staff is always so nice to me. I've been stopping at this Starbucks in the morning when I want something better than the lattes I make at home. Unfortunately I would just be better off making something at home. The past few time I've gone they have completely butchered the salted caramel cold brew. Only putting a fraction of foam and it not tasting much like caramel at all. The foam makes that drink and they keep messing it up. I just visited now with my boyfriend asked for the SCCB and they said they were out. No problem! We ordered 2 normal caramel lattes (one with whole milk one with oat) The oat milk one came out great. But we are almost positive they gave my boyfriend a venti cup of whole milk with a caramel drizzle... I don't think I'll be returning to this location anymore. :( read more

So normally I don't have any issues with Starbucks at all however this morning I wanted coffee and arrived at 7:30 because I knew I had to be to work for 8'am . I placed my order along with other guess they received their order I did not receive mine I politely asked the cashier is my drink in the queue she told me it's the sixth in line and kinda rolled her eyes a little bit I can tell she was agitated and she's letting me know it's a very busy morning at this time it's 755 I understand it's busy but when everyone place their order before and after me and they received their drinks and I'm still here and I didn't receive my drink until 806 am I think the polite thing to do was to actually ask the customer hey I see you're still here after the crowd that was with you have left to make sure that my drink was coming not for me to constantly ask is my order coming up read more

Starbucks - Coffee & Tea Near Me - Houston, Texas

The wait is forever, inside or out. They need more employees or warn customers inside it will take 30 minutes to get a latte after you order. read more

Starbucks - customers in a coffee shop - Coffee & Tea Near Me - Houston, Texas

This was my first visit to this location and I found it to be a pretty unique store in regards to the layout. The staff was very friendly and the place looked well maintained they were wet mopping while I was there and the place looked pretty good. The exterior was decorated with Christmas lights as were a lot of the neighboring businesses. The drive through looks a little challenging and the parking is limited fortunately as I pulled in there was a car leaving a few cars behind me weren't so lucky. Like most parts of Houston the traffic can present issues getting in or out of a lot of the area businesses it's not so bad if you already have your drink in hand... read more

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Takes forever to get a mobile order inside. Meanwhile the drive thru is moving steady. It would be faster to just go through drive thru rather than order on the app. Took 20 mins to get drink inside, while about 10 cars went through line. read more

Like Farrah, I, too, was confused as to which Starbucks on Gray Street this was! So I had to Googlemap it, and learned it was the one in River Oaks Shopping Center on the corner of Gray and Shepard (next to B&N). I like this Starbucks because it has plenty of seating and friendly baristas. The only downside is the parking lot. It's awfully small and it's very easy to "accidentally" go the wrong way on any of the surrounding parking lots or streets! Let's just say, this Starbucks rewarded me with not only a lovely beverage but also with a lesson about Houston roads (entry ways to parking lots). So, thank you for the edification, Starbucks. Thank you. read more

I love this Starbucks! Before I go to work in the morning I come into this exact one. Granted, I'm always sleepy and in need of a boost of energy they always greet and treat me so warmly. Every employee there has been nice and courteous I will definitely keep coming here. My drinks have never been made wrong and even if they were they're usually happy enough to fix it for me if you know, you tell them. Then again, I'm just a simple gal who just orders a caramel macchiato all the time, but I'm always happy with it. That being said, I will definitely continue to come back. read more

Have no idea how the food is here nor the coffee. I'm a huge Starbucks fan, but the service here is incredibly slow and rude. Almost to the point of being surly. Today I walked away from the counter for the third day in a row, simply because the person manning the counter chooses to spend far too much time, chatting with her friends and waiting on customers. When they finally do serve a customer, the attitude is unspeakably rude. read more

Literally the worst location in the downtown area. The staff is rude. I waited over 40 minutes for them to make my drink wrong and then get mad at me. So yeah I definitely will not be back ever to this location. But check out the location in height they are amazing. read more

The business is closed 2 hours early; they left a paper sign without explanation or justification. This is after stopping at the location down the street that is closed for no apparent reason. Neither app nor website lists these changes. Free market capitalism: yea, you can open and close whenever you want, but treating me badly means you lose all of my future business. read more

Crap, the initial review I wrote for this place was intended for the Midtown location waaaay down W Gray. So I deleted it... But now I'm still confused. Is this the one on W Gray and Shepherd? Or the one *right* across the street on W Gray and Shepherd? Ah, this is the one with a drive-thru. I'm usually on the wrong side of the street to use the wonky drive thru, yet their tiny parking lot rarely has spaces. ...I tend to go the other. More parking and I can just walk to all the nearby boutiques I love. read more

I can't get to work with out my morning Grande white mocha coffee I absolutely love this location the staff is always so kind great way to start the my day. read more

This is my go to spot! Drive through is super convenient, staff is always super friendly, and the drinks are consistent. Usually rotate between ordering a soy latte, americano, and caramel macchiato. Love Starbucks and this location is great! read more

Ordered a latte and breakfast sandwich. The sandwich came before the latte, sat and waited for my latte, watch 12 people get there drinks, I had to go up and ask for mine, come to find out that it had been made and no one bothered calling out my order was ready, cold latte, lukewarm breakfast sandwich and nothing was done to warm my sandwich or make a fresh drink. Every time I come into this Starbucks there is always some confusion and or issue. read more

I prefer this Starbucks over the Starbucks across the street and the other Starbucks in the bookstore across the parking lot. It just seems more of a Starbucks to me because parking is a little better (although I'm not sure if you can park on the other side and walk here or not) and there is more seating. It does get a bit cold inside however but I guess it's better than being hot while drinking a hot beverage. They also stay open later than many other Starbuckses in the area. read more

The drive-thru went really fast and the cashier was very friendly. I ordered an acai berry and I like that it wasn't too sweet or too syrup-y and it didn't have that nasty after taste. It was pretty good. I definitely would stop by here if I'm craving for a starbucks and I was in the area. The big downfall is the location. The area is under construction and it's really hard to turn in and to get out. The traffic in that area is crazy! I would definitely avoid this area until construction is done or go during slow hours. I don't want to wait in traffic too long. read more

Starbucks - acai berry - Coffee & Tea Near Me - Houston, Texas

I am a regular Starbucks customer and it has been a while since i had something so perfectly made. I picked up a mobile order today at 1pm of a tall Pumkin Cold Brew and it was made so well and amazing!!! The taste was a perfect balance of all the ingredients! BRIANNA you did an amazing job. I called the store to ask who made it. read more

Hi , today I was on this Starbucks I'm spend on 5 coffees and stay with my little dog Boston terrier Bella that she is a Boston Terrier very trained and educate she is a service animal emotional and some employee come to me and told me I can't be with the dog inside the coffee store I think this is ridiculous for any people almost everyone have dogs on this city also we pay very high price for a coffee we deserve better for sure I'm not back to this place what is the different on this place because is river oaks ? Why others Starbucks is allowed ? We live on 2022 everyone has dogs this are animals Starbucks make lots of money from us ! read more

1) they never seem to have what I want. 2) I only go there because it is a drive through 3) they messed up my order twice. The first time they forgot to toast the bagel and forget the cream cheese spread I ordered. When I get back to the office, I called to let them know they didn't give me the cream cheese. The associate passed me on the manager, who refused to acknowledge the problem. She said if you I bring the order back, she will give me the cream cheese. Which is ridiculous, I'm not going to leave my work in a middle of a work day to get a $2 item that they fucked up. 4) they also forgot items for other people I know. Overall, if you can avoid this place, avoid it at all cost. Go to the one right across the street, 1000x better. read more

This Starbucks was super sketchy, the restroom was a nightmare and the staff was very unfriendly.

Visit this Starbucks on a daily basis they have great drinks, awesome service, and a the perfect atmosphere!