I LOVE Starbucks but this one is my favorite solely because of Savanna. She is personable and kind and is always working so hard. Definitely recommend coming to this Starbucks and hopefully you'll be lucky enough to have Savanna helping you out that day! read more

I was down in Jacksonville for a few days and still needed my caffeine fix. Luckily for me, there was a Starbucks close by. This location isn't the biggest but it checks the needed boxes. There is a reasonable amount of parking when you take into account the Publix parking lot. The inside of the store isn't huge but they do have a fully covered outdoor patio that is nice. Most importantly, they got my order correct each time and it tasted great. When/if I end up back in the area I'd happily swing back by and visit this location again. read more

Starbucks - Coffee & Tea Near Me - Jacksonville, Florida

Awesome love and service great people and great everything good hot fresh coffee Very friendly staff very kind but very laid-back good easy job for them young kids to enjoy what they do excellent at doing a good job a true service thank you read more

Starbucks - Coffee & Tea Near Me - Jacksonville, Florida

Ambiance and nice and good service , the wait was not long and the order was very good.

This location is wonderful. Either Billie or Jordan greets you with a smile and ready to serve.

I got the jalapeno pocket on my stop off and it has been my go-to choice for food as of late. The staff was friendly and the service was prompt. The only think I will note is there wasn't a changing table in the bathroom. My baby wasn't with me and didn't impact us this visit but that is what I look for in my bathroom visits these days. read more

Cafe Latte Venti, triple espresso. The local Starbucks for me, they are good, the staff is always professional and super helpful. I don't go here a lot because Starbucks over roast their coffee and most taste burnt to me. The staff always helps male what I want either way. read more

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I only been in Jacksonville, nine months relocated to California. The Starbucks is by my house. They've been amazing. There's three outstanding employees, Riley, Jordan, and Billie always got a smile and my drink, ready I've been going to different Starbucks the last 10 years and this one's the best one with the best service, and they treat you like family much Love Riverside Starbucks read more

Got an email about the holiday reusable cup. I love fall At Starbucks cause crème brûlée and pumpkin are my favourite seasonal flavours. I ordered online for faster service. As my "ready order" drew closer, I knew I wouldn't make it there on time. I was working from home and couldn't pull away but desperately needed. Arrived about ten minutes after the order was made ready. Of course it was very busy! My order was waiting for me in the pickup area, but I though the drink would be made in the cup. When I asked where do I pickup the holiday cup, a very Christmas enthusiast handed me a cup to go. Ambiance during morning rush is a bit chaotic, but my drink was even still a tad warm when I arrived later than expected! read more

Starbucks - Pumpkin chai latte - Coffee & Tea Near Me - Jacksonville, Florida

Been going to starbucks daily for years. Walked into this one to use restroom before purchasing a coffee, asked for code. Received a very nasty reaction from employee. Not polite or professional. Avoid!!!!! read more

There's no drive through here, but then again, it would seem out of place in 5 Points. They do have outdoor seating and a great location. Get a nice Frappuccino and go across the street for a relaxing walk in Memorial Park. They have the usual Starbucks merchandise and seasonal specials. I grabbed a bag of their Organic Yukon Blend and, being as how I'm on the road, I had them ground it for me. My main entree, though, consisted of their Mocha Cookie Crumble Frappuccino. Truthfully, it was the first time I've ever had it, but it sounded good when ordering. Surprise, it was better than good, it was outstanding! For those of you that have a sweet tooth, you need to try it! Be careful and not drink too quickly as we know what ice brain will do to you....ha! The employees are friendly and courteous. I highly recommend you check them out! read more

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Solid neighborhood Starbucks, always reliable for a good cup and friendly staff. I love the comfy seating and the drive-thru works well in the mornings. It can get a bit crowded during peak hours, and parking can be tight, but great spot for a morning caffeine fix in Jacksonville! read more

One of the better Starbucks in the Jacksonville area. The employees are nice and quick.

I like this Starbucks. Employees are nice. Surprisingly, it is a large place with plenty of seating given it is Five Points where space is limited. I usually order my drink ahead of time on my mobile app. When I arrive, my drink is always ready and they have a great system of having to go drinks arranged alphabetically by first name. Making it easy to pick up your drink when you're in a rush. read more

This is a really great place and always my go to for the best chai tea. The staff is always great and has drinks ready as quickly as possible. I generally use the mobile app when placing orders here. My go to is a chai tea latte with cinnamon powder, oat milk, and light ice. This is adjacent to a Tijuana Flats in a little shopping plaza. Memorial Park is across the street too. There's a small amount of cups and coffee you can buy here. There are locks on the restroom doors, but with good reason. They do cute little chalk questions on a little board they have set up where drinks are placed, and write their favorite different drinks and other cute questions and quips. They also placed lettered placards with the customers names so people can grab their drink and go and not have to dig around other drinks Keep up the great work guys! read more

my drink had a bug in it and my sister just got sick from the hot chocolate service was ok they were a little rood. read more

I go there often and it's always perfect! There was a few times when I didn't like my drink and the baristas were happy to change it for me to something better. Very friendly and clean environment couldn't recommend it enough! read more

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Starbucks consistently delivers quality coffee and a cozy atmosphere. The baristas are friendly, and the service is quick. Perfect for a quick caffeine fix or a place to relax and work. Always a reliable choice! read more

I'm in this location often during my remote working hours. First and foremost the staff is always friendly and attentive when it comes to your satisfaction. They are quick and timely. They keep a clean establishment as well. The only down fall is that only one of the restrooms work but that's a corporate issue. read more

My fave coffee shop of all time! High-quality coffee like no other and the desserts are superb!

My drinks and food are always enjoyable and the staff is always friendly with a willingness to assist!!

This was a very well run Starbucks. The staff were efficient and incredibly pleasant. They even put a little sticker on my cup.

For an establishment coffee shop, the Riverside/5 points Starbucks still has a cool vibe. It's spacious inside and out. Great setting to be solo in or join small and large groups. Good energy and most times a good place to people watch. This location serves the hippest hipster, along with activists, business people, doctors, nurses, runners, teachers, kids, and the garden variety of artists. Everything else meets the Starbucks' standards. Food, snacks, coffee, and desserts taste exactly like you'd expect. 4 stars instead of 5 determined by inconsistent wait times. It's a hit or miss whether or not a drink is forgotten, you get it in record time, or you wait while 4 people who came in after you got theirs first. Besides being in the 5 points shopping area, it's also diagonal from a cool park and snuggled in a lovely neighborhood. read more

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Updating my review after 2 1/2 years. Everything still applies - it's clean, the workers are friendly, and the patio outside is lovely. Drinks are consistent and they have lots of odds and ends inside for sale, from bags of coffee to cups, etc. I don't come to Starbucks on a regular basis, so I like knowing that when I do come here, there will be no unwanted surprises. I did try the holiday Chestnut Praline Latte (new) today and my daughter thought it was delicious - but it was just too chestnutty for me and not enough praline. I think I'll try the new Creme Brulee latte next time. read more

Starbucks - Peppermint Mocha Chip Frappuccino, Chestnut Praline Latte, snowman sugar cookie - Coffee & Tea Near Me - Jacksonville, Florida

Happy husband! He was delighted to turn a corner in Jacksonville and see his favorite emblem. Coffee for him, and I enjoyed the outdoor seating on the covered patio. Plenty of seating, free wi-fi, on a beautiful day. Service was excellent although the place was busy. Clean, good service. read more

Starbucks - Outdoor seating at Starbucks - Coffee & Tea Near Me - Jacksonville, Florida

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Only dependable business in town. Day in and day out! Friendly correct orders. Delicious food and teas and coffees.

The most pleasant people work here. I get the same coffee just about every morning through the app and I'm in and out very quickly but still somehow these people tend to brighten my day before even the first sip of my much needed coffee. I honestly look forward to the quick smile or funny little quip I get with my coffee and hope they're able to keep the vibe they have going here alive. read more

Very poor accommodations. No indoor seating on an extremely cold day. Of course, they don't bother to mention that you can't sit inside until after order. read more

The drinks were as expected for a Starbucks. The service was as expected. The ambiance was too much. The noise level of the music and the pace of the music was very distracting. It's like they wanted to run you out while you were enjoying a coffee. I noticed the manager doing an interview and the level of music made them even louder, and the whole place could hear them. They should give you a complimentary Tylenol to go. read more

I have Gold Status with Starbucks which means I drink a whole lot of their coffee and it also means I get free refills on coffee and iced coffee while I'm there. On the particular day I was there, I was with a friend and we were wandering around Riverside and the park across the street. Now, I'm only suppose to get the free refills while I stay on their property, but they were so nice and gave me free refills all afternoon long on my iced coffee. They made my coffee perfectly every time. After the 2nd time, I didn't even have to tell them how I wanted it. =) Nice and clean. Really friendly staff. Very busy. read more

Best location on this side of Jax. Shoutout to Cash and the other sweet person with pink and purple hair (I'm sorry, I should know your name by now) for the best customer service and for always taking care of me. read more

Riverside Starbucks always seems to have its inside dining area full of coffee-based drinkers and conversationalist. An occasional person with a laptop and earbuds is peppered throughout the inside and or outside patio table space. I'm not one of those coffee dessert drinkers nor do I wanna hang around a coffeehouse listening to overheard empty chatter. I'm that give it to me large, dark drip, pay and gotta go guy. With that being said, I never fall into this Starbucks and catch them with their pants down around their ankles in regards to standards of merchandising, cleanliness and clear signage supporting their latest big thing (Blonde Roast). It took me 45 seconds to order, have it poured, pay and go. All in all good service. That should be enough but it's what I can do at home with my eyes closed (sans paying myself). The solid, well-earned 4 stars is because I wanted great service. Even as a 45 second customer. I've come to expect good from them; I hope for great each time and they have an extra 15 seconds to wow me as 1 minute of service can raise the elevation and possibly the price of my order. The areas of opportunity to ask: espresso shot?, have you tried our new dark kona blend?, would you like a croissant with your coffee today? Do you make coffee at home-we have a lb of this blend for $x.xx?!. Instead of just asking, "Is that all?" They could use some discovery questions to see if I wanted 'coffee &' instead of settling for my $2 and change. Especially since I was the only person at the counter and one other person was fiddling with the showcase doing something I'm sure was required. My point is it was routine. It's Starbucks for for the love of all things caffeine! Nothing about this wowed me and set them apart from me going to a Dunkin Donuts (which I did and paid less for the same level of "good" service). Hope their DM reads this and ensure they understand the areas of opportunity even for a dark, drip coffee customer. It could make the difference between $2 and $12 as my average ticket. Just sayin '. read more

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I hardly write reviews but I didn't wanna let the amazing customer service I had this morning at Riverside Starbucks go unnoticed, everyone here is so polite! I placed an order on the app & it took the funds off my card but never sent the order though, a very sweet employee helped me and got my order fixed and handed to me within 5 minutes or less! You guys are awesome!!! read more

You wait 20mins to be told they are out of what you ordered. Starbucks on Margaret St. then have to go back to another cashier to get refunded. How about given people back the time they spent waiting in line. read more

Starbucks - Starbucks - Coffee & Tea Near Me - Jacksonville, Florida

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I'm not necessarily a fan of Starbucks in a regular basis. I admit I'm a coffee snob. But when the holidays roll around my whole family loves Starbucks holiday drinks. There's something about pumpkin and peppermint everything that puts me in the holiday spirit! This specific location always gets my drink right, they are always friendly and happy to help. My kids love that they get extra whipped cream and most of the time sprinkles. I've also often seen homeless sitting inside and they give them something to drink. This location is just all around a perfect example of great customer service. 4 stars only because in my opinion Starbucks will never be as good as local coffee shops with homemade syrups. read more

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They are the nicest employees you can come across. They always welcome you and once you been there a couple times they remember your name and always greets you with a smile. They get the order fast I've never had to wait long. Thanks Riverside Starbucks read more

Oh, Starbucks Riverside... Like Sinead said "nothing compares to you". This isn't just ANY Starbucks, ya'll. This is THE BEST Starbucks literally anywhere. It isn't the coffee or food that make it the best Starbucks, it's the environment. The staff is usually pretty friendly and the coffee and tea is always on point but it's the people that make this Starbucks the best one in town. You haven't had the full Riverside experience until you've sat at this Starbucks for AT LEAST 2 hours. If you love nearby you're bound to see someone you know. If you don't see anyone you know personally you will AT LEAST see someone you've seen around R-side and it is that familiar feeling that makes this the best Starbucks around. Quick tips-there is no drive through. There's a large table you can do work on straight up solo and there's also a good amount of space for a small group. read more

I love this location even though there's no drive thru. Because you need to feel the atmosphere in this plaza. The view of a man playing his guitar at Memorial Park within sight of our river from the patio or the many dogs that you see with their owners. At lunch it gets bustling with conversations and car horns. The Baristas are always ready for your order with eagerness to please. My order is always correct and they offer more coffee choices here than others. read more

Starbucks - Coffee & Tea Near Me - Jacksonville, Florida

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Lately service at this location has been off.it is obvious there are new people working however let's get them some solid training before you let them work the register. Omg so slow and they are so nervous. Thus morning the Lind was backed up and there was Zero urgency all the while the mobile orders were dead. Why didn't others there step up? I love Starbucks and love the location this one is In but I don't love this Starbucks due to what's been happening Ugh read more

Looking to have some coffee while enjoying the cool vibe of the city? This is the place. Love this location when I need to get my Starbucks fix and want to be in the hipper area of Riverside. I love that their staff is always friendly and efficient. A great plus side here is that they have outdoor seating that looks out to beautiful Memorial Park where you can sip your latte, people watch and have a great view of the river! Doesn't really get better than this. :) read more

Starbucks - Outside seating area - Coffee & Tea Near Me - Jacksonville, Florida