The holidays is always coffee time. This location is always a great experience. We have always had friendly service and they seem to always have what I want to order. We always go via drive thru but the ambiance is always lovely. read more

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Small Starbucks! Bathrooms were clean one of the locks were broken but all was well, pushed a trash can infront of the door. Frappe was great, my dog enjoyed the pup cup. read more

Starbucks - Coffee & Tea Near Me - Larkfield-Wikiup, California

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Nice service, a well-made tea, and even a cute design drawn on the cup for my birthday. Thank you, Starbucks Baristas! read more

Starbucks - Iced peach green tea with a hand-drawn birthday design (and a puppy Welly bandage on my finger) - Coffee & Tea Near Me - Larkfield-Wikiup, California

Food: I order drinks from this Starbucks location twice. Both times I got my drinks well done like any other Starbucks locations. They had lots of pastries when I came in this time. Looks pretty but I didn't order any. Service: good customer service. I order drinks online. Came in pretty soon but they had the drinks ready already. The employees saw me standing there waiting (I thought it wasn't ready yet) and asked to help me. That's how I figured out it's was ready haha. They were friendly and helpful :) Embiance: clean and spacious inside. For some reason, it doesn't look super nice but it's clean though so I don't mind. It's not crowded and noisy so you can come work here if you need to. They also have outdoor seating. You can enjoy your day when the weather is nice out. Good thing they are not too crowded because the parking lot is a little bit small. read more

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My son accidentally ordered from a different store (on the app) and there was no way to get to that store. We called this being the closest store and they said "no problem", started the order right then had it ready when I got there. Not only that but thru didn't make me feel like an idiot for doing that, they were very sweet. read more

This Starbucks always makes me feel great when I walk in to get my order. I always get a greeting from at least one or two of the staff by my first name, which I appreciate so much. I never have to wait for my order because I use the app, but even if Shelley, Sarah, Katie, Emma, Guliana are busy they say hello immediately and get me out the door. I am very happy with this branch. I know I didnt mention everyone's name but they are all literally awesome and Shelley is a kick ass manager! read more

I ordered on the mobile app in advance when my mother went to pick up she noticed they didn't give her any creamer or cups or anything. It was one of the large ones where you get for a meeting my mother noticed (she wasn't even told) and when she told them why she didn't receive creamer or anything they said they were out they they. had cups but they didn't even give it to my mother until she asked. She asked if she would be refunded the difference to which they the replied they don't do that there read more

This store seriously needs to work on it's customer service. Tonight, I ordered two drinks, one hot, one non-coffee cold. After receiving my hot drink, every worker disappeared into the back room. I was one of two customers present and the only one waiting for a drink. I actually had to walk to the door to the back room to ask for them to finish my drink. And then it was wrong. But I had to leave in order to get to work on time. read more

I used to frequent this Starbucks all the time but to my son's school change I don't anymore but I used to go so much they knew my order by heart and name. I'm so bad at names and wish I could remember theirs, but the people that work here are so sweet and as busy as they can get always knew the time I'd come in and have my drink ready for me. I've been to some Starbucks and they never remember me and I totally get it because they get so many people that walk through, but even though this place was busy too they always took the time out to remember me and my drink with everything I would requested in it. Also the place is always clean and never once have I seen it dirty at all. I will say the parking is a little small and sometimes getting out of it sucked because of traffic. I do wish it had a drive through since most of them usually do. read more

I give up. Their afternoon crew is perpetually unable to provide customer service or actually get an order correct. They are unapologetic and numb. It makes me sad because I do love a Starbucks, but I will cross this location off my list. Hello, Management. read more

Went in for coffee this morning the guy didn't even acknowledge us. I said good morning. He grunted and said nothing. We were the only ones in there. We stood at the counter for approx 10 minutes. He never even looked at us. So we left and got coffee from the local place down the street. Which was better coffee anyway. read more

Hard working baristas even when it's packed with customers. Whenever I stop in I'm always greeted and the register baristas are so nice.

I usually have good experiences here. Today was not one of those days. I walked in and was literally looked up and down by the young lady standing at the register. She did not say hi or anything and continued her condensation with the man barista. I stood for a solid 30 seconds will her continuing her conversation. Finally another woman barista greeted me. The young lady behind the register finally looked at me again expecting me to tell her my order without asking what I wanted. She did not say one word to me the whole time. Looks like this Starbucks needs to let this young lady go..... read more

I come in here regularly because it is close to my work. The staff here always gives excellent service and I have been meaning to leave a review. This morning I spilled all over the floor, I felt so bad and the girls helping me this morning were so nice about it and remade my drink. Thank you so much Lexie, Katie and Hannah! But like I said the entire staff here is always so friendly and on it. read more

Took way too long, had to cancel my order, manager didn't really care..... apparently starbucks doesn't either they want to slow you down as part of their marketing campaign! read more

The place has not gotten any better and I can Only blame management. The garbage is piled over onto the floor each day. The shakers are sticky and empty. Never any creamer. Bathrooms dirty. Rude staff and slow. No one smiles. Always someone new there probably because no one is happy there. Too bad because it is a good location. I am looking for a different coffee place. read more

This Starbucks is special because every single time I come here which is often, the employees are always so nice and energetic. They always get my special secret menu drinks right and answer all my questions. I'd rather come to this Starbucks then any other in California! read more

Starbucks - Double choclatey chip with white mocha sauce instead of regular mocha sauce. It tastes like an Oreo shake, but better! - Coffee & Tea Near Me - Larkfield-Wikiup, California

This shop has the best staff because they are all hard working, are respectful to their coworkers and share in all the duties like cleaning. The employees are happy and take pride in their location. There is less turnover here so it's nice to be remembered and have such friendly chit chat! Customers can really feel relaxed, recharged and feel like family when they stop in. read more

Between the disorganization of the staff and the poor physical design of this location, you are in a constant cycle of trying to stay out of the way during the long wait for your drink. And don't even get me started on the mobile order crowd. read more

Starbucks soooooooo, you know what ya get. Drinks were good and consistent with what I get back home. Prices are all the same. Service was a little shaky..... was a Sat morning, they were not slammed and seemed like they were a little frazzled. Forgot to give me my bagel, had to ask for it. All in all though, not a bad spot for an out of town guy like me to get what I expect. read more

This service was horrible on my birthday me an my brother went in to order drinks and breakfast and they messed up on both our orders don't go here read more

Dirty, unkempt and unable to make their standard drinks because the barista seemed to have no training. Tables in front had a total of a single chair. One of the worst. read more

Basic coffee but basic is so good. Lol love Starbucks, wish I could say more but the staff is always great, coffee is bomb and the treats are good too! read more

My usual is the dbl expresso shots shot !!! It can get busy but after visiting a few time the employees remember your name which I Think is a great! The blue berry muffins a great cold or hot I've tried the breakfast sandwich but it reminds me of the fake eggs the other fast food chains use. read more

Nice friendly atmosphere clean relaxing Starbucks fast service, just enough space to sit and sip on your coffee

I like this Starbucks a lot! Their barista Daryl rocks! Great service, great drinks, and fast. I also like the cozy feeling. It is smaller than most of the other stores, however it has a nice feeling! read more

Starbucks - Storefront - Coffee & Tea Near Me - Larkfield-Wikiup, California

The customer service here is great! They are very personable and go the extra mile to make you smile!!! read more

Starbucks - Coffee & Tea Near Me - Larkfield-Wikiup, California

Greatest Starbucks experience. Judah waited on us at the register and made our drinks. What a nice guy!!! He was so friendly and for the first time I can answer yes to the Starbucks question "Did they make an effort to get to know you?" YESSSS!!! He went above and beyond. Sweetest young man. On top of it, he made our drinks perfectly. Clone him!!! read more

Just waited 10 mins in line to order for them to tell me they couldn't break my big bill. Walked out with no drink and extremely irritated!!

Great location and generally fast service (mobile). Except, when one current employee talks the entire time and doesn't pay attention to the mobile orders stacking up behind her. read more

Ordered a very simple drink. Grande iced Carmel macchiato with decaf and coconut milk. Watched the barista make it and noticed that he poured milk from a gallon jug. I am pretty sure their coconut milk comes in a green box so when he handed me my drink, I asked him if it was made with coconut milk and was told yes. It tasted like milk to me, which I cannot have due to being lactose intolerant, but since he told me it was indeed coconut milk I took his word for it and left. After another sip I was really questioning this so decided to call the manager and ask what container their coconut milk comes in and explained the situation. My assumption was correct that it comes in a green half gallon box. The manager was very apologetic after I explained what a health concern this is to myself and any other guest this may happen to and that lying to a guest about an ingredient is beyond wrong. He offered to make things right by sending me a coupon and a free replacement drink. That doesn't make things right. I am furious for being lied to and why? Ugh, charge me for it and lie about it. I just don't get it. Anyway I was assured this barista would be talked to asp. Regrettably I am finished with Starbucks for now. While I appreciate the Managers efforts, I just cannot get over how sick this could have made me and how I was lied to by a place I was giving my money to. read more

This is much more than a Starbucks. It is a cute little neighborhood coffee shop. Staffed with the best employees I have ever met at a Starbucks. The whole staff is very friendly and they go out of their way to give you the best service. This is the best Starbucks in Sonoma County hands down!!! read more

Love love love this Starbucks! The staff are always super friendly no matter how busy it is and are quick with getting food and drinks out. I live right down the street so I swing by often on my way in to work. read more

Great service and a friendly staff make getting a coffee at 6 am a sintch. Gotta have my latte first thing!

Best Starbucks I've ever been to! Baristas are great, friendly, and fast and they remember your name and your drink, too. Impressive! When they mess up, they make sure they make it right for you. I love this place! I go here everyday :) lol read more

Fantastic staff! They are all extremely friendly and well trained, not to mention hilarious! the store is also very clean and well kept! If you are looking for some nicely brewed coffee or espresso beverages this is the store for you! They also have an extra feature where they have a customer of the week who gets a free drink a day. Best starbucks in the Santa Rosa area! read more

This store is the best! All of the partners are awesome and they are really friendly!

Thankful that this is my local Starbucks. Quick, friendly service from well trained baristas.

I would like to extend a kindness to the CORRECT locations, people and items in Santa Rosa and in California in general for all the lovely things I've experienced! I hope this reaches the correct people in the Santa Rosa area at Starbucks and the CORRECT PEOPLE throughout California who made my stay memorable and I owe you kindness and thanks! I am genuinely grateful! THANK YOU! read more

This Starbucks delivers a consistent cup of coffee, but they seem to be the slowest Starbucks I've been to, every time I've been in it's been a minimum of 15 minute wait time(and my drink is simple). They seek more focused on making their regulars happy and welcome than helping strangers. I will not come back to this location. read more