This place sucks!!! The customer service is trash and the drinks are even worse. I've gone 5 times and every time I regret spending almost 10 bucks on the drink. I get the same thing every time and they over charged me once. So I brought it to the guy's attention and he started fighting with me telling me that I was wrong until I pulled my phone out and ordered it off my phone to show him the total. Then I didn't get an apology or anything. This douche bag rolled his eyes and said "whatever" lol. I work construction and work very hard for my money. He's lucky we were in a store and not on a job site cuz he would've regretted how he treated me instantly. Get a manager that cares cuz this place is terrible through and through. I'll drive to Morro bay or SLO from now on. Don't waste your time going to this shithole:) read more

Well on Saturday evening we started to drive thru the drive thru at 7:50 and saw an employee walking inside form outside with the lights on and as we came around the corner to the menu, she shut the drive thru down to say sorry we are closed, 7:53 pm! As we rounded the drive thru said sorry we are closed and when we came to the window the employee had shit all the lights off and it was 7:55pm. This is the only Starbucks that I have been to that always closes before the 8pm closure! Happens all the time, frequently read more

I was completely disgusted with the service from Amri while I was at Starbucks. She was persistently rude to me and was very touchy with one of her male coworkers. I don't recommend eating at this location due to how repulsed I was with her behavior. read more

By far the worst Starbucks I have ever been to! The service is terrible! They hardly ever get my drink right and they're rude! The only reason why I keep going back is because it's the ONLY one where I live. read more

Down the street and around the corner, excuse me a drive thru?....oh baby no matter where in the world you are SB is always a safe place to have a cup, take a breath and enjoy the moment. This can sometimes be enhanced with the company of a certain someone. Either way enjoy the day! foodguy read more

Keep trying them, but keep getting drinks made wrong. Sometimes a completely wrong drink, sometimes just made wrong, usually way too hot. I'll stick with the other Starbucks in the area from now on. read more

There's a drive-thru ... Enough said! Walked away one day with a venti when I ordered and paid for a tall! What a lucky day! I like that it used to be an old bank and they converted the vault into a room :) Otherwise it's your typical Starbucks. Good coffee and food. Plenty of seating and the outside tables in the sun are nice if you bring your dog. read more

I've been to this store about a dozen times because it's the only one in town that does a breve latte. Worst. Starbucks. Ever.!!!! The coffee is weak, the latte tastes like hot milk,and the cup is never close to full. So today I ordered a vente latte with an extra shot thinking it would taste like coffee instead of warm milk. It tastes like warm milk, and the cup was only two thirds full! The top third of the cup was empty! Check out the photo, this is exactly what they gave me before I took a sip. I tossed the coffee in the trash because it tasted to bad to drink. Never going back. read more

Starbucks - Coffee & Tea Near Me - Los Osos, California

I went here with my boyfriend after going kayaking in Morro Bay. Went through drive thru and there was no line. My order was made quickly and I was also offered a free sausage cheddar egg sandwich which was very nice of them rather than just throwing it away. I enjoyed the fast and friendly customer service. read more

I live in this town. I used to work at a Starbucks in a different location so I'm pretty patient when it comes to a lot of things they do here (when I really shouldn't be considering I'm paying roughly $7 for one drink) I know how to order drinks considering I worked at a Starbucks for 3 years so I'm definitely not ordering things wrong . These employees don't seem to know how to listen. AT ALL. Every time without fail they get my drink wrong. No matter what drink I'm ordering that day.I just finished ordering an almond milk sugar cookie latte with oat milk instead of almond and two extra pumps of syrup.What did I get? A plain oat milk latte. I check the sticker and they didn't put flavoring in my latte. I have my husband go in to settle this rather frustrating and upsetting problem. They LIE TO HIS FACE telling him there's sugar cookie flavoring in it but they didn't put the two extra pumps in and tell him they can't take the drink back. (The sticker clearly says it doesn't have any flavoring and the taste of it is a dead giveaway as well). They dont offer to make a new one correctly or offer to do anything at all. My husband told them he wasn't telling them to take it back he was just asking them to make it correctly. They grabbed the cup and put two pumps of syrup and sent him on his way back over to me. So instead of sipping a delicious hot cup of coffee with my two extra pumps of flavoring I'm stuck with a nasty bitter drink that's missing 4 pumps of syrup and incredibly cold at this point since they didn't offer to make a new one. I come here because it's convenient but I'm done wasting my money due to careless and rude employees that don't offer to correct their mistakes and lie to the customers about what is going into a drink their paying lots of money for. If you like rude lying employees, waisting money and never getting what you order then I highly recommend this location. read more

Starbucks - No flavoring - Coffee & Tea Near Me - Los Osos, California

Terrible experience. I had 3 items... a water, a ham and cheese croissant and a black iced tea. Pretty easy, straight forward, wasn't crazy busy. I waited for about 5 minutes, no big deal. My tea came out & the barista mentioned, "Oh, you have a water, too" I said, "Yes, and a ham and cheese croissant". She replied it would be ready soon. Mind you there are 4 people behind the counter... I waited another couple of minutes while they all busily made drinks.... not a single one of them, including the guy who TOOK my order, went over to the oven to heat up my ham and cheese croissant.... I ended up leaving without my paid for food and zero apologies as to why my order was never complete. There was the offer to make it for me as I left but by that point I was already walking out. Very poor service and I will make the drive to the Starbucks in Morro Bay even though I live in Osos. read more

zero. worst crew I've ever encountered at a Starbucks. unsanitary. did not know what they were doing. couldn't complete an order without stepping away and doing something else. they need retraining and have a supervisor watching them. bad behavior in front of customers and took so long I left without my order. I won't come again if these employees are there. read more

Always great service and delicious hot coffee!! I just moved to the area, and the staff makes me feel like I'm right at home :) read more

Everything is OK.But the downside I had to drive to an a 2 & half blocks to get to Starbucks..

I was in Morro Bay last week and wanted a Starbucks fix. I ordered my drink extra hot because I would be taking it back to my motel room in Morro Bay. The girl at the register marked it extra hot, but the barista either doesn't like customers telling him how hot to make a mocha or he isn't very good at making mochas. Instead of being extra hot it was just slightly warm. I should have had him fix it but by the time I touched the cup and felt that it wasn't even hot we had already left and were on the road. The guy seemed to have an attitude so he may have done it on purpose. Some of the Starbucks baristas are real divas so you never know! read more

It's a Starbucks. Expensive, mediocre coffee & junky baked goods. This one has consistently pleasant employees, so its got that going for it. Alas, the only other cafe in town is in Baywood, so I end up here more often than I'd like. read more

Nice baristas who remember the names and favorite drinks of return customers. In five years of going there, only had one mistake made on a drink, by a new barista. Indoor and outdoor seating Clean bathroom read more

First of all after moving to los Osos over a year ago I have visited this Starbucks frequently and I must say I am always impressed, with not only the service, but the impeccable way they make the coffee drinks. Today I'm trying the Juniper latte for the first time and I have to say I'm really surprised at how delicious it is. The main reason is it's not overly sweet, which I usually have an issue with. Thank you Ken for allowing me to be treated to this delicious Juniper Latte that was a special treat! I'll be back! read more

So i gave them another chance, amazingly the coffee was actually good this time. But I'll never EVER go back now. The Batista/cashier REFUSED to sell me a venti cup of water!!! I asked for a venti cup of water, she told me they can only give me grande, first Starbucks that's ever told me that. So I said I would purchase the venti and they told me NO! Wow! Some places make you pay .25 or .50 for the cup, some places you have to pay for the whole drink even if it's just water, but they just flat out wouldn't! Pardon my language, but screw this place. Going to the one in Albertsons from here on out. read more

one of 2 coffee places head over to ascendo - its terrific unless you are a die hard starbucks fan and need to get your rewards and points :) read more

Starbucks has moved to a much needed bigger and better location just down the street. Seems to be much faster work additional people working at this new location. read more

Starbucks - Coffee & Tea Near Me - Los Osos, California

Pros : friendly staff . Good location . And easy to find. Cons : bathroom somewhat clean. Price is to high and takes to long to make a drink. read more

The review has nothing to do with the coffee. It is fine and tastes like every other SB's. This is for customer service. Two weeks before, I was given a certificate for a free drink after someone made my drink incorrectly (I.e. she had no idea how to make it) at an SB in a grocery store in Paso. This SB refused to honor it because they said it was from a grocery store SB. It didn't say that anywhere on the certificate! And they weren't even nice or apologetic about it. I only went to get a coffee because of that stupid certificate. So I had to shell out cash for something I could have done without. Total bummer. read more

Good fast service. Always consistent. Lo e the conference table inside the old bank vault with the see thru door.

They would not make my drink the way I asked. Just said, "You get what you pay for." Other Starbucks are much more helpful!

Double shot espresso. That's my favorite. Love the convenience of this Starbucks. Staff is great. Friendly and professional.

It pains me to write this. As much as I prefer indie coffee shops, in Los Osos it's about Starbucks or Star-bust. But at the least, Starbucks is typically consistent in service. But this place bothers me. Being new to the area, I just began visiting this place, but have already been in here at least10 times. And yet, I can get friendlier service at Ralph's. I don't like spending money at places that don't earn it. I can give or take my business anywhere. It's nice to feel my contribution to your paycheck is appreciated. So to get the same jaded bullshit every time I'm in here is beyond old already. And unlike some businesses, I don't think they even read these reviews and change accordingly, like any place interested in success or providing appropriate service would be. I've worked in food services, I've worked in high volume establishments... in Chicago. If you can't handle this in a town of 10,000 people, get a new job. Customer service is part of the role, slap a smile on and bring some good energy. It bums me out to be in an espresso joint where the employees all appear to be on heroin. And a little update, I just stood at the counter for three minutes while one guy chatted with a customer and a girl behind the other register literally ignored me and then walked away. So I did the same thing. How does anywhere in California stay in business when they constantly treat customers like they don't matter? Oh, and the overabundance of eight year old girls that come in here dressed like prostitutes is SCARY. Tells you something about the people around here. read more

My home away from home! The employees there are the best! Friendly, take care of you, know when you've been gone for awhile...a community center! I love it! Brandi...you are the best! read more

Crappy Service, rude cashier (The Older Bald Man is always rude) won't be back and I live in this town.

I love this Starbucks! Especially now that it has a drive-through! However today the drive-through took way too long! They had a change of some staff members and things seem to bit on organized. We waited quite a while in the line for my turn. The first thing They did was apologize multiple times... The next thing they did was comp my food and drink... and the most important thing when I went back the next day the drive-through took one minute literally... It's not about the mistakes we make, it's about how we fix them. These employees do a great job of fixing their mistakes... See you tomorrow Starbucks crew! read more

This coffee I purchased has a lid that works better than a straw. Thankfully, this place cares about the oceans and landfills and uses a lid with an opening to drink from. I'd love to see more companies trending away from harmful straws. Less costs to purchase, not as much effort to clean up, and definitely a win win for everyone and environment too. read more

This is a really nice, big and newer Starbucks. Good service, music and ambience. Great after an early morning hike at Montana de Oro.

No room in coffee, no light ice, and the drive through lady handed me the coffee in such a way that it spilled all over me and my car. No apology was given. read more

Always a good experience. Happy employees, nice places to sit indoors and out. Open through later in the day which is nice.

I'll start with, I'm not a coffee drinker or really a fan of Starbucks. I occasionally get tea so I decided to stop into the new location down the street. Nice atmosphere but you gotta watch to make sure they make your drink right. I asked for light ice and got a cup completely filled with ice. Pretty darn expensive drink mostly ice. read more

The staff at this location was extremely rude, condescending and unfriendly today. I have been here a few times before and never encountered these particular baristas and cashiers. They were annoyed because they had to do their job and there seemed to be something else they were working on in the back. I really hope they receive some additional training in the customer service area. (it seems other reviewers found this to be a problem as well) read more

This is in the target store . The tables are always dirty. Every time I go there . I usually get a snack from the target concession stand or whatever it is and go sit at the Starbucks read more

Amazing service from a really genuinely friendly barista named Megan. You made my morning by your friendly smile and sense of humor .... "Winner! Winner! Chicken dinner!" As I handed my free breakfast card for coffee drinkers! read more

I go to Starbucks quite often, and after visiting this particular one while traveling I felt I needed to submit a review. The staff was rude and the drinks tasted bad, as if the milk was burned. I also ordered a strawberry frap to be split 3 ways for my children. They said I would have to do it myself??! That has never happened before, it was always split for us. Ended up spilling 1/2 of it while trying to pour it into 3 small paper cups! What an awful mess! I would recommend passing on this one and go to another close by. read more

Every time I go in here the workers are more concerned about socializing than helping customers. They take to long to make your drinks so if your in a hurry this isn't the best Starbucks to go to. read more