Very kind guy who I'm not sure what his name was but he fixed my drink which I brought from another store! This is my everyday order and the other location barely put coffee in it and my cup was mostly just milk! He fixed it and asked me to taste it to make sure before I leave at no cost! I do appreciate this location and their expert baristas greatly read more

Starbucks - Iced Starbucks Blonde Vanilla Latte - Coffee & Tea Near Me - Marietta, Georgia

I visited on Labor day and everyone was smiling, and made me happy this Monday morning. Interior was decorated for fall, and as I was leaving with my PSL, the employee close to the exit said, "Thanks for coming in today". Very unique and pleasant experience. My coffee and vegan sandwich were also both prepared to my satisfaction. read more

Starbucks - Pumpkin cream cold brew - Coffee & Tea Near Me - Marietta, Georgia

I have been getting 5 venti fraps for multiple weeks on Friday. Recently a slim guy(Jack?) told me, if I was able to, to come in and wait, if a car came in the drive thru behind me. A car did, so I came in to wait, although I have a condition that causes me pain w walking. I understood he was stressed to keep the line flowing. Now, I go to another site where they don't blink at my order. A car pulled up behind me, so they asked me to park in front of the store, and brought my order to me w no fuss. I will keep coming to this store to spend my $55. read more

Went through the drive through 1/2/2025 and the service was perfect. Ava was polite and professional at the window and my order was made quickly with no mistakes. read more

We came here to get a couple of chai tea lattes. R ordered ahead using the mobile app, and the order was for us to pick up inside the store. Parking was plentiful in the free parking lot that was physically close to Starbucks. The drive thru line was long, and it didn't look like the cars in line were moving very quickly. It seemed like the customers who walked inside to order and wait for their orders got their orders quicker than the customers who went through the drive thru. We got our lattes after a few minutes of waiting and went outside to drink them at one of the tables outside, since customers were not allowed to site at any of the tables inside the store. This was too bad because the music playing inside were upbeat popular songs and there weren't any speakers outside, so there wasn't any music to listen to while we were outside. Tables outside weren't clean, so we had to get some napkins to wipe them off ourselves. The chai tea lattes were good. read more

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They almost never get your order right- guaranteed! Almost everytime I go my order is wrong, and the service is slow especially if you order food. The employees also seem like they hate their lives and it is not pleasant to be inside. Once the employees were literally yelling at each other and it was so awkward and uncomfortable to be around. Prepare for your mobile order to take 30 minutes. One time we went and it was randomly closed- no warning online or anything. So odd. Go to a different starbucks. read more

I've worked in this area for 10 years and this is usually my local friendly Starbucks. Not sure what happened today but the woman at the drive thru named Sarah was extremely rude. I orders a iced caramel macchiato with sweet cream cold foam. When I got my order I didn't see any cold foam in the cup. She told me it has already melted to the bottom. I told her I didn't want it at the bottom and handed it back to her. Well she slammed it down and yelled for someone to make it again. As you can see in the picture it's been 5 mins since the drink was made and it hasn't melted to the bottom. However the woman with glasses taking the money was so sweet, helpful and kept apologizing and telling me how much they valued me as a customer. They need more employees like her. read more

Starbucks - The cold foam that I ordered still sitting on top 10 mins later. - Coffee & Tea Near Me - Marietta, Georgia

I can always appreciate when a Starbucks has a drive-thru like this store has in East Cobb. This popular Starbucks is located in its own long, rectangular, standalone building at the Woodlawn Square shopping center (same shopping center as The Fresh Market) on Johnson Ferry Road. We pulled into the drive-thru on a busy Sunday afternoon and ordered two espresso-based drinks: a tall (12oz) Flat White and a venti iced (26oz) Caramel Macchiato. These two drinks worked out to $9 and change. The Flat White is a relatively new drink to Starbucks' menu. It debuted in 2015. I'm no coffee hipster, but I did learn of the Flat White's Australian/New Zealand roots. It's like a latte with less milk and more espresso I've been told. Two shots of espresso were in the tall Flat White. Starbucks touts the "microfoam," but it pretty much tastes like a creamier cappucino to me. Not bad. The Caramel Macchiato is one of my favorites and the venti had me wired through the night. No more venti Caramel Macchiatos for me even through they're sweet and delicious. I have to downsize due to my sensitivity to caffeine. In Starbucks' iced version, the Caramel Macchiato is served looking like it's half steamed milk and half espresso (mix yourself). In addition to the drive-thru, this Starbucks has both indoor and outdoor seating. The patio is adjacent to the drive-thru lane. A row of hedges separates the patio from the drive-thru lane to help with patron privacy and perhaps vehicle noise/exhaust. I thought the service here was good. No problems. read more

I visited this Starbucks back in February, before the pandemic was big. It was super crowded, but my drink was ready very quickly. I appreciate the speedy service here. Highly recommended read more

their customer service sucks at this location. the barista refused to take my personal cup which is a starbucks cup and told me I had to fill it myself read more

Tried this Starbucks for the first time because I was working in the area. Davis helped me at the drive through and he was so nice and courteous...and my drink was pretty yummy! read more

Another great experience at this location today. Sara went above and beyond and made my day a little brighter and as usual my drink was yummy! read more

We used to stop at this location every weekend on the way to our kids soccer games. Every other order has been wrong and when we go back to get it fixed they are unapologetic and rude. Additionally they've offered free drinks that we've tried to redeem and they've declined them. The last straw was when they got our order wrong and didn't have the lid on and the coffee spilt all over our car and scalded my wife. Never coming back to this location again. read more

I have stopped at this location weekly for the past year and have noticed there has been a decline in their level of service. The employees have all been pleasant but it is the quality that leaves more to be desired. The drive-thru wait has gotten very long, even with short lines. Food is served cold about 50% of the time. Today I ordered a venti latte. They handed me a grande and when I gave it back and told them I ordered a venti I'm pretty sure they just poured the coffee into a venti cup and filled it to the top with whip cream. I went into the store and requested they make me a new drink. read more

food and drinks are amazing! one thing that is a little bad about service and ambiance was that they are very busy all the time and it CAN take a while for your food to come out, but the baristas are the sweetest people ever! read more

Friendly. Good atmosphere. Sit outside and listen to the to go conversation. Funny that all the tennis moms order triple grande soy with shot of mocha nonfat bla bla bla. read more

Starbucks - Tennis moms - Coffee & Tea Near Me - Marietta, Georgia

Our usual Starbucks at 2424 Roswell Road, which I give 5 stars for its management and wonderful, friendly staff, doesn't open early enough on Sundays for our schedule. My husband and I go to the river by first light to take photographs, so I arrived at this Starbucks at 6:03 to give my order since my app for some reason won't allow me to do online orders. I was ignored for the first 4 minutes after entering the store. The three employees kept their heads down and didn't even look at me. Finally, one begrudgingly took my order, but they were busy opening the store and fulfilling online orders for CUSTOMERS WHO WEREN'T even there yet. Two drive thrus came through and were promptly served. Meanwhile it was already 6:15 and no one had started on my drinks. Finally, one of the three made my drink and then left to go to the back. I started getting impatient, because this was ridiculous. They continued making 15 lemonades that they were chattering about. Finally, a second woman made my husband's drink and we were finally in the car at 6:20. Kevin took a sip and his sugar free vanilla almond milk latte had no vanilla in it, but by that time we simply went on to the river, knowing that we'd never return to this lame location. The staff all seemed angry at each other and deliberately rude to me -- the sole customer in the building. read more

I am not a big Starbucks fan, but I do like this location. I think the staff is great ( mostly high School kids). Espresso drinks are not very good, so If you are a big coffee lover you would be disappointed. I go to Starbucks to get a dessert drink like Frapucinno. Great ambience. read more

Starbucks - Nice and clean - Coffee & Tea Near Me - Marietta, Georgia

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This is my favorite Starbucks location in the area. The service here is always good and has been consistent. This is evidenced by the volume of people you will see here. However, the wait is never overly long. My wife and I will use the drive-thru most weekday evenings with our dog and the staff is always friendly. Extra special shout out to Christian, Paige, and Sara who always go over and above to make sure our drinks are right - we actually pass another Starbucks on the way to this one because these guys just make the drinks better. read more

I would give a 5 Star for Alex the manager. The "front end manager" was poor with customer service. Alex remedied the service problem and was apologetic for the behavior of the other employee. read more

call me crazy but I'm just not a starbucks fiend. but that's okay, I don't mind treating myself to some strong, overrated coffee from time to time ;) so when I do, this is one of the starbucks locations I prefer. it's conveniently located in the same shopping center as whole foods and seed restaurant off of johnson ferry rd. it is not found attached the the strip, but rather a stand alone building. the building size is average, but I've never cared to go inside since they have a drive-thru window. the few times that I have been here (which have all been drive-thru), the staff makes you feel like you're a chick-fil-a. even before face-to-face interaction, you already feel welcomed as you are ordering through the mic. the staff give off a friendly and hospitable demeanor throughout the whole ordering process. greeted in a friendly manner [check] staff smiles [check] never screwed up my drink order [check] always rung me up correctly [check] no complaints here! (: read more

"You did it! Congratulations! World's best cup of coffee! Great job, everybody! It's great to be here." -- Elf (2003) It never fails. Whatever the time of day, this place is hoping. The drive-thru is ever queued up with the nicest of cars of the inhabitants of East Cobb, and the tables inside are usually equally populated with locals. What's the secret? Consistently well-made drinks, a pleasant atmosphere and a staff that always welcomes you with a smile and a warm greeting. It's a simple formula, really. Add to that an apology when they know you've been waiting - that's Starbucks Gold (and I don't mean the card). These are the reasons I keep returning. read more

Wait is getting longer and longer at the drive through. After waiting 15 minutes in line I paid for my drink only to notice that they started making my coffee after I paid. The employees have failed to get my name correct for months. My name has 3 letters and I speak slowly to make sure they can hear me. It's R A V, not Rev, Raj, Rod, Brad, Rab etc. I always tip because this location can get busy but it's time to find another coffee shop. read more

A little sentimental. This location went up shortly after I graduated high school, but still a neighborhood busy spot. Still so new and shiny and clean. Eventually this became a good meeting spot too as I interviewed wedding photographers here. Why am I telling you about my nostalgia? Because it's a quiet yet friendly Starbucks is what I'm trying to express.... If you can interview a vendor for the big day here you'll know they have plenty of seating, plenty of table space (for portfolios), good noise levels, and of course as always delicious coffee. Friendly staff is always reliable for consistent drinks and service in drive thru too! read more

This Starbucks is a good size. The staff are very friendly and really work to get your drink right. I always get a decaf, wet, Breve, cappuccino. It is always just the way I like it. Thank You SBUKS! read more

Starbucks - Coffee & Tea Near Me - Marietta, Georgia

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Hi, do you offer free refills for iced coffees? Yes, we do. Ok, I'd like a decaf iced coffee. One iced Americano decaf! Oh, I ordered a decaf iced coffee. Well, why don't you try that and see if you like it. I'll just have an iced decaf. We don't have iced decaf. Do you have iced coffees? Yes. But not decaf? That's right. Ok, I'll just take the iced Americano decaf then. Hi, can I please get a refill on my decaf iced coffee? We don't offer refills on decaf. Do you offer refills on iced coffees? Yes. But not on decaf? That's right. But I paid for an iced coffee that has free refills. But we don't do that for decaf. Why not? Because we don't have decaf brewed for iced coffee so we make it Americano and we don't do refills for that. I see. read more

Worst Costumer service!!! None of the employees at this store know how to make a simple cup of coffee. When I complained about it, i was met with some serious attitude. I've been going to this store for a long time and I've always had the same experience. read more

The said can look long but they get your order quick. Sometimes they can run out of the select sandwiches but that's at any Starbucks.

I have been going to this location recently and they have never let me down. When it's slow, when it's busy, and when it's anything in between, they have made my order right every time. The store is clean every time I come in. The tables, chairs, floors, and the comfy seats in the back are all kept clean. Even when it is busy. Every employee here are great. Every person I have met on the register is informative and friendly. They care about the service. The people working with the equipment are attentive on the orders coming in. I can see that they care about the product they are providing. Management, you have some really good employees right now. Good job, Starbucks. read more

If I could I would give them 0 stars! Worst starbucks in Georgia and also rude. Never going there again

This location is very convenient on my way in to work, so I'm a regular here. Yes, the drive through can get very long and yes I have waited 15-20 minutes before - during the morning traffic rush. Not often but it does happen since this location is very popular. If you're not willing to wait, come before the rush OR put in a mobile order and walk inside to pick it up. That's what I do now and it works really great. The staff are always friendly and sweet to me - have never encountered a rude employee here... but I also make a point to never be rude or condescending to service staff either. You get what you give, people. read more

Consistently getting our order wrong here. Third time getting the wrong item I ordered, pulled around and walked in to ask them to correct it, which they did. Think we'll drive the extra miles to find a better coffee spot. read more

One of the most consistent Starbucks in the area. The store manager is wonderful and the employees are always friendly! Whenever a mistake occurs, they always make it right. They're only human!! read more

This Starbucks is located in the chickfila shopping center near common quarter. It's facility is clean and seems to always be busy. I'm less than impressed with service here on most occasions but today I am definitely disappointed. I waited in my car 20 minutes for this location to open because I didn't want to get Dunkin doughnuts (which was right up the street and open) for the corporate meeting my job was hosting. I arrive shortly after open and order a traveler size of blonde roast. The young lady that took my order told another young lady behind the counter what I had ordered and she rudely replied out loud "SERIOUSLY?" As I stood a few feet away. I understand it's early and people are tired, but if you don't want sales or to make coffee, maybe you should be in a different industry. This employee is definitely a poor representation of the Starbucks brand. read more

Not sure what was happening today, but I've never had to turn a drink back TWICE because of preparation. The worst part was being made to feel like I was being obstinate to ask for my drink to be prepared the same way it's been done hundreds of times all over the place. The first time had bits of cream floating in it like it had separated- ew. Not a pleasant interaction at all. read more

I've been here a few times now and I haven't had an issue. Most of my visits have been mid morning around 10 or 11am. The staff has been extremely friendly and accurate on the orders whether it is in drive through or in the store. I have even witnessed them being asked questions and have felt their answers to be accurate based off of their menus. I honestly can't think of a bad Starbucks experience ever and this store certainly lived up to its expectations. It gets 4 stars mostly because of the parking. It is horrible when it is busy. read more

I go here almost every morning! The staff is always super friendly and quick. I have never received an incorrect order. My fave Starbucks on the commute to work! read more

I don't like this Starbucks. The staff is rude, not very helpful, and I don't know...just not nice. My drink wasn't great (and I'm not sure how an iced coffee can be messed up...), and the space here is just weird. It's a really small but long store, and the seating it just weird. I don't know, but I don't like it. read more

Painfully slow. The staff seems overwhelmed. After a long wait for a simple drink I realized it was wrong. This is a good location. It's a shame the service does not measure up. read more

This Starbucks/the baristas are so disorganized and have no sense of urgency. Why does it take at least 10-15min in the drive through every. Single. Time!?!?!? read more