I've been coming to this Starbucks inside my neighborhood Smith's for a long time, and one of the main reasons I keep coming back is Dawn. No matter how early the morning or how hectic the day, she always greets me with a warm smile and a positive attitude. I work some pretty ridiculous hours, and recently I've been dealing with a lot of personal challenges. During times like these, it's often the simple things that make the biggest difference, and seeing Dawn's friendly face is one of those things. She has a genuine kindness that can't be taught, and she consistently makes customers feel welcome and appreciated. After so many years of stopping by, it's become more than just a place to grab coffee--it's part of my daily routine, and Dawn is a big part of what makes it special. Her professionalism, warmth, and positive energy have brightened countless mornings for me. Thank you, Dawn, for always being so kind and for making a small part of my day so much better. You're truly amazing, and Starbucks is lucky to have you! read more

Very disappointed with my recent Smith's delivery. I received a head of lettuce that was already molding, and I was also charged for three bags of Reddy Ice that I never ordered or received. This is the third delivery issue I've experienced this year, plus a similar incident last year. I understand mistakes happen, but repeated problems like spoiled produce and incorrect charges are unacceptable. I hope Smith's improves its quality control and investigates these recurring issues. read more

Barista as very friendly and they still have the pecan cold foam which is my fave!! It's soo good! Highly recommend if you like your coffee on the sweeter side add pecan syrup to your ice coffee! read more

Starbucks - Coffee & Tea Near Me - North Las Vegas, Nevada

Honestly what can I say they have the best customer service here I always forget to ask for her name but she an older lady there. She's has the best customer service and I seen the way she trains her employees is amazing. And they always make my drinks how I ask for. read more

Starbucks - Coffee & Tea Near Me - North Las Vegas, Nevada

Im a Starbucks clients since at least 2009. Today, I visited this Starbucks inside the Smith's. When we got there a young lady, Jayden was making a drink for a client and the other young lady was washing dishes. We waited until Jayden was done to help us, meanwhile 2-3 more clients were behind us. This time I was only getting a cup of water for my granddaughter, because she forgot hers at home! I didn't realized that unless you are a paying customer you do not deserve the same kind of service! My granddaughter said, grandma I'm thirsty; how much longer do you think it will take for her to get us the water?! We did not get the cup of water until after she was done with all the customers that were behind us! I won't be giving my business to this Starbucks again! I've asked for water at other Starbucks; but I have never had to wait until they serve everyone behind me! This was the worst customer services I've received at any Starbucks! read more

WORST Starbucks EVER!!! I used to frequent this location. I went the other day and my mocha cookie crumble had no taste at all!!! So I decided to go again today, I brought up my drink from the previous day and the girl was like whatever, so I get my drinks, drive home and my husband's mocha cookie crumble tasted like water, my carmel ribbon crunch was supposed to have extra whip cream and extra carmel and of course it didn't, I noticed they have new employees, maybe they need to be re trained or something, I will never go to this location, so don't waste your time or money!!! read more

Starbucks - Coffee & Tea Near Me - North Las Vegas, Nevada

See all

So I ordered my drink on the app and ordered at the wrong location I was actually at Smiths and being fast, I came in and my drink wasn't there. Jean quickly asked what drink I was waiting for and showed her my app order she was awesome she immediately made my drink for me and looked at my order because it was customized. My drink 'em was perfect and her customer service was immaculate. She didn't didn't even make me fell like the dumba** that I already felt, thank you Jean you are appreciated read more

The manager at this store is extremely rude/mean to customers for literally no reason at all. I have had to stop coming to this location because even ordering for pick up does not prevent me from having an unpleasant experience every time I go. You can't even check to see if it's your name is on a drink without her yelling at you "that's not yours!" Like you can't even check if a drink is yours or not. She literally goes out of her way to say something snarky or unnecessary to every single customer. I used to love coming to this location until she started working here. It's just so unfortunate. One time I ordered for pickup in the morning. I show up and the Starbucks is closed but the manager is there. She then proceeds to yell at me for placing the order and demands that I cancel the order becuae she's not open and it's not suppose to let me order for pick up. She's yelling at me like I turned on her availability at the store.... So then she proceeds to loudly complain the entire time while she's making my drink to me and TO OTHER PEOPLE AT THE SMITHS about how I had placed a pick up order. This lady is insane. Absolutely atrocious. read more

A pleasure like always. I came in & purchased 3 Strawberry Refreshers light ice, no water, YUM! Drinks were perfect, & they came out fast. Ana helped me with a smile and excellent customer service. read more

Starbucks - Strawberry Refresher light ice, No Water. - Coffee & Tea Near Me - North Las Vegas, Nevada

The workers were very very nice and friendly, especially Bryanna she was very sweet. They were quick to make my drink and the service was great in every way read more

the staff are rude. I've waited for almost 15 min for my order and we are only 2 customer over there. When the lady gave me my order it taste different from the last time and I order the same thing Paradise drink with coconut milk.... but today it seems the coconut she add on is spoiled already and the pineapple taste bad but she is insisting thats the taste of the paradise drink... wow terrible! never buy in this place again! read more

The closest Starbucks to us is located inside the Smith's off of Centennial and Losee Road. The upside is that it's close, the downside is that it's not that convenient when you're in a hurry. The parking lot for this plaza is almost always busy, but we usually come here for caffeine in the early mornings so it's not that bad. They don't have the full food selection here if you're looking for eats like you find in the full-service Starbucks stores, but you do still have a selection of croissants, cake pops, and breads to choose from. If you want your fix and have a little more time to get it, stop here. read more

Starbucks - Coffee & Tea Near Me - North Las Vegas, Nevada

See all

This Starbucks is located inside a grocery store (Smiths). I'm giving them 4 stars just due to the convenience and service. Other than that, this is really one of those makeshift type Starbucks that you find at airports, books stores, and Idaho. Don't expect everything that your regular Starbucks has like food, cake pops, hipsters on their laptops, etc. Right at the entrance of this Smiths, you can't miss it. My main reason for coming here is because the other Starbucks in the AM have lines longer than "It's a Small World". Also always pleasant to see the same people at the same time almost everyday. Really hated to write this review because I wanted to keep this one a secret. read more

Starbucks - Coffee & Tea Near Me - North Las Vegas, Nevada

See all

After long awaiting start bucks new cup that was said to drop from Starbucks Corprate 9/27. I went to this location to pick one up and was told a employee gave out the cups early. Why say your going to drop something to then just give them out early and end up with upset customers. Makes no sense read more

All of a sudden they are ringing up cold drinks as hot. Last time I checked hot is hot and cold is cold but this location doesn't want people using ebt so they are ringing up whatever they can as hot instead of cold so you can't. Because of this pandemic I'm sure more people are on ebt so it seems very prejudiced to go out of your way and ring things up in a way that won't let certain people buy it. I've only had this issue at this location. When I asked them why they are ringing up cold drinks as hot they said that that's what they were told to do. read more

Starbucks - The ice coffee clearly says ice. - Coffee & Tea Near Me - North Las Vegas, Nevada

10 min in line, 3 customers before me. 10 min ago there were 4. The guy is alone and doesn't seem to be in a rush. I feel bad for the people at the end of the long line... At least I'm in 4th position. Praying the girl before me doesn't order drinks for her colleagues and friends other than being super slow, it's a Starbucks read more

They would get 0 if it allowed. Staff is extremely unpleasant and unprofessional in the mornings and early afternoons when I come in. The manager seems to know nothing about the cups and merchandise when asked and always has a nasty ass attitude, lord only knows how she got that position. The male employee seems to think he runs the place and just sits and stares at the other employees while they do the work if he isn't alone. Constantly closing down early for no reason, claims "staffing" issues yet there is usually 2-4 people in the mornings and they leave the poor night girl with the multicolored hair alone to do everything herself (she's the only reason that place ran smoothly-ish in my opinion, as she is so friendly and always willing to go above and beyond for the customers. As well as amazing knowledge of the cups. Was extremely sad to hear of her leaving the store but definitely understand why seeing how she was treated there) Smiths management should definitely step in and get a new manager because their so called manager I believe Kara is her name is NOT fit to run that place... 10/10 recommend going to the north 5th location or Aliante smiths location. read more

Awesome customer service and they always makes my caramel macchiato the way I like them!!

Just went to order 3 drinks and all three were made wrong and when told they were wrong all I got was attitude and the girl saying it was right. Im a supervisor at Starbucks and know for sure whether it was right or not and she remade the drink and it was STILL WRONG. Got frustrated and just took the drink it threw it away. Seriously need training or not be working there with that attitude. I never tolerate employees that talk to customers like that. What a shame. read more

I went in for a simple black Venti Pikes Place coffee. I specifically asked for it hot. The young lady tested it and decided she needed to make a fresh pot. However, her coworker decided it was hot enough, and served it to me lukewarm. I politely returned it and requested a fresh cup of coffee. This is the first time I've had an unpleasant experience at Starbucks. read more

Never had a bad drink from this location. Staff is always friendly and on point. Keep up the good work! KT read more

This is my favorite Starbucks in this area. The baristas are friendly and helpful. Service is fast and they know exactly what I want and how I want my drink done. Except for a few hiccups from the one guy that works there, this is my go to place. Love the ladies that work there. read more

Located inside the Smiths, this is one of the best Starbucks. They are always incredibly friendly, pretty much know our order and just overall wonderful customer service. I'll drive out of my way to go to this one as opposed to one with a drive thru, etc. read more

I love the girls here! Not only are they super friendly and fast, they remember most of the customers that come in and what they drink. One girl in particular is amazing with my kids and my baby girl adores her. Being personable is going above and beyond what I experience at any other Starbucks. Ive been frequenting another Starbucks 5 days a week for almost two years and have never gotten the interactions with the baristas there that I get when I come here. I've never had an issue with an order being incorrect or with the wait time. It's also super convenient to have my favorite coffee place inside the closest grocery store to my house! read more

Great little Starbucks in the Smith's grocery store. They run out of pastries quick in the morning so get them early. Friendly employees .

My family and I love the employees at this Starbucks location! They always get our orders correct, we have friendly small talk, my girls love the girls who work there all employees are always chipper!! I even have came to this Starbucks after I cheated on this location and they fixed my coffee that wasnt done correct from other Starbucks! read more

So I've come to this location a few times and always seem to get the same, unfriendly girl. People around that area might know who I'm talking about (her name starts with a T). I approached and she said "what are you gonna get?" I was surprised at how she said it and said "excuse me?" And she continued with "what are going to have?" There was no "Hi, welcome to starbucks, how are you?" No smile or warm welcome. When my drink was ready, she just placed it and said here. I visit different starbucks about 3-4 times a week and always find that their employees are happy and friendly, except this location inside smiths. She needs to be retrained on customer service and how to simply crack a smile every now and then. read more

Everyone at this location is nice and friendly except one employee. I visit this location at least 3 times a week. And every time she's there, she never says hello. She'll stare at me until I tell her what I want. One time she even started the interaction with "what are you having?". No smile, no sincerity, not even a bit of happiness she even has a job. She's a straight up bitter person. And she was even rude to my husband who I sent to get me a coffee while I shopped. He said she just ignored him until he asked "are you open?". I don't like leaving names on here, because I would hate for her to lose her job over something stupid. All I should say is that her name started with a ' T '. Someone should tell her to start enjoying her job. Anyone would be glad to have it. read more

they had no ice no venti cups no nothing really and they rung up my cold drink as a hot drink so the ebt wouldn't cover it . since they had no venti cups i asked if they could make it venti size and put it in a trenta cup so i could put ice in it at home and she said that starbucks doesn't allow them to do that read more

Super friendly and quick service. The girls already know what I want before even paying!! I love this place!!

I keep going here but honestly they never have it together. One person seems to do nothing for customers and the other is slow. Been here so many times and so many problems with simple orders read more

Surprised how much work they get done in that hobbit home sized area. Very professional and good drinks. Only issues I have are hearing people order 10 drinks and complain about their coffee being off a couple degrees. This is the place to go. read more

It's incredible the kind of service these Starbucks employees give. It blows my mind that the two young ladies in the morning Tamara and Shardell know every single person that walks in by name and drink every morning. Both always have smiles on their face, it's a refreshing experience to have especially so early in the morning. That is true customer service and I would recommend this location to everyone. Keep up the good work!!! read more