I was up early from being super jet lagged and so happy to that this location was open at 5am. Staff were super lovely and quick. read more

Starbucks - Coffee & Tea Near Me - Pasadena, California

WoW....... I place an order online. At 4:11/12pm, from the Starbucks app, on my walk there from lunch (2 blocks away) I get there at 4:16pm cause it said order will be ready at 4:17pm. We get there. And we are waiting. And waiting. And waiting. And waiting. And they keep ignoring my online order. After waiting approximately 22 minutes, we noticed several guests who had been behind us in line already receiving their drinks. We approached the barista to ask about our Frappuccino. (Online order) The barista with pink hair told us that our drink was still there but that they were very busy. We stepped aside and continued waiting. And waiting. And watching people arrived, Order and leave. At this point the red flags are coming up! Shortly after, we saw the barista with blue-green hair working at the cold station pour what appeared to be our drink. She finished it, placed it near the hot tea area, on the back and then walked away from the station/building/establishment/Store. The drink remained sitting there while both baristas continued preparing drinks for other guests. We eventually went back to the counter and asked about the drink that had been sitting there. A barista picked it up and confirmed that it was for Steven. I asked why it had been placed there when we were clearly waiting for it. The barista with pink hair responded that she didn't know because she hadn't made the drink. At that point, we requested a refund. The entire situation was very confusing and frustrating. No drink call-out, No ownership of the order, The drink visibly sitting there while you were waiting. I got my refund at 04:35pm. And left with the cravings of my drink. No idea what went wrong. But the detail to customer service and to online orders wasn't there from any of the 3 "girls/ladies" that were working there today. Bad customer service and bad experience. I guess they don't like to work there? read more

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This is a nice location, but parking can be a problem. I do have a problem with the amount of serving for the grande size drinks. Compared to other Starbucks, it appears they short shot drinks, as I had a clear glass personal container and noticed it was barely half full. I won't be coming back any time soon and prefer a Starbucks that pours an honest drink and has more personality. Otherwise, if you are here to purchase pre-packaged goods, you should have no problems... read more

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I just had the worst breakfast sandwich ever--egg, cheese, bacon. The eggs were fake, made with powdered eggs or something--definitely not a fried (whole) egg. Your scrambled eggs at your high school cafeteria were better. I gave them a 2 rather than a 1 because the coffee was consistent, and because I didn't wait too long. The interior was typically sad so I ate outside. This is the coffee place that I love to hate--occasionally necessary, never pleasant. read more

We tried their Horchata drinks, iced. Tasted nothing like horchata. Didn't even have cinnamon. The person who took our order gave us the impression he'd rather be anywhere but there. read more

I was in the Paseo the other day and I really wanted some Starbucks. I was very glad that they were able to do a mobile order here. The location itself isn't very big at all. So it can get pretty cramped in there. Everything is pretty good here and another standard Starbucks. They make the drinks really quick there so I was able to get my drink fairly soon after I had ordered. There are a lot of tables outside that people were enjoying their drinks at. Otherwise it seems like a fairly standard Starbucks and you can tell how hard everyone is working. They can also get pretty busy. Be sure to download the Starbucks app so you can mobile order items and also accumulate points. read more

Small location with a little outdoor patio. This location tends to get a lot of traffic but they're very efficient!

This isn't your normal review for a Starbucks... Tanya it was a literal angel just now. She just made my very rough day, less painful...Times have been really hard... today was especially difficult. I literally just started to break down in tears and she was so kind and understanding. We ordered a vanilla steamer with chocolate shavings and whipped cream. It was the perfect temperature for my daughter to drink. And Best of all she said it taste like Christmas. Thank you, Tanya, and Starbucks at the Paseo Colorado. Clean store, warm, calm, atmosphere. 90 min validation available because there's a paid parking structure. read more

Starbucks - Coffee & Tea Near Me - Pasadena, California

I walked in this morning to get a drink for my friend whose dog just died. I had taken a moment outside to gather myself so I wasn't one of those people who puts their emotions on service workers but when I walked in and spoke to the cashier Nayeli(think I spelled her name wrong) I immediately started crying. She was so kind and her whole team was so lovely as I tried to get it together. Crying before 8:30am is never fun but the teams reactions and warmth made my mini meltdown less embarrassing and manageable. Big thank you to them. Also the drinks were great and service was fast. read more

Starbucks - Coffee & Tea Near Me - Pasadena, California

I ordered delivery and not only did it come nicely packed but the drink is hot and delicious and they added a little surprise that really made my day, specially since I've been a little down the past few days. I just really appreciate the kindness and thoughtfulness behind that, thank you so much! read more

I love the dress up Frappuccino and ice cappuccino and etc so yummy . Great service too.

I don't often come to this Bux unit smack dab on the courtyard of the Pasadena Paseo. It sits on Colorado Blvd in front of the mall. I have also had good service and well made drinks here. Today i ordered a Cold Brew with a Cold foam made with Oat Milk and Cinnamon.: well done! It was already very warm but i sat outside because there was a breeze. The Mall was practically empty and unfortunately the Great Maple had been shuttered closed which is just as well as it lead me to the Valhalla of Belgian Waffles: Bea Bea's in Glendale, If you park underneath the Mall you can get 1/12 hours free parking. Good time at this BUx. I will be back. read more

Starbucks - Cold Brew on hot day - Coffee & Tea Near Me - Pasadena, California

This has to be the worst iced cafe latte I have ever had. If you want a large glass of milk this is your spot.

Just ordered a mobile order and got noticed that it will take 11 minutes. I'm sitting outside Starbucks and it's as quiet as can be so why would it take this long? I don't even see a lot of mobile order on counter. Plus this shop doesn't have any tables inside: just a bar with literally a couple seats. Tables outside, but extremely dirty! Only come if you do not mind waiting and plan to take away, read more

Starbucks - Dirty table - Coffee & Tea Near Me - Pasadena, California

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This was my go-to Starbucks. I go weekly and tip well. Most everyone is super nice. But I've never in 8 years heard of a Starbucks denying you a small cup of water. Me in my work attire looking to buy a cup (didn't find it) and I was told no water unless you purchase something. Nuff said. Keep your water, I will keep my tips and business. read more

Great Starbucks but there are a couple of things to keep in mind. As a first timer, I rolled in and went to wait for my drink with everyone else. Pro-Tip: Mobile Order Pickup is in the FRONT of the shop! I walked right past it and waited aimlessly 10 minutes over my time until a staff helped me out. Another thing, they don't validate parking. What the heck! I supercharge at Paseo so this revelation is sad for me. Now the good is, staff is really friendly here and they knew their regulars. Not much indoor seating, but a good amount aside and it seemed super chill to get some work done or hang out. They also had the new Oleato Golden Foam Cold Brew which was fun to try. Unfortunately without validation, and there being other Paseo coffee options, I'll be back minimally. read more

this was so yummy come here all the time!! the service was wonderful and the place was beautifu. the ambiance was supe pretty.

This Starbucks is small but convenient if you are shopping in Paseo or live nearby. It is clean inside and my husband and I sometimes do mobile orders. They have a convenient shelf when you walk in and your mobile ordered drink is on there! We grabbed our drinks and thanked the barista (who acknowledged us so he was friendly)! It was such a quick and easy process! The drink I ordered was the Brown Sugar Oatmilk Shaken Espresso. It was refreshing, had a delicious amount of cinnamon (not too strong but you know it's there), the sweetness of brown sugar, and best of all, it is non-dairy! Yay for Starbucks summer deals and drinks read more

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(Restroom is for paying customers) I always order from this starbucks thru the mobil app for the first time I wanted to use the restroom thats what the employee said it to me hahaha! read more

Just your average Starbucks. I went with my typical cafe-mocha. My order was correct, prepared quickly, staff were friendly and this Starbucks is located in a low-key area. read more

Starbucks - Coffee & Tea Near Me - Pasadena, California

Visited the Starbucks on a warm day and bought my daughter the strawberry refresher and my wife the dragonfruit mango refresher (pictured) Cool, refreshing, and hot the spot. Prices are what you'd expect. The cashier was very nice and the service was quick. Nothing stands out from other Starbucks experiences other than no issues here. We'll be back. read more

Starbucks - Dragonfruit Mango - Coffee & Tea Near Me - Pasadena, California

Solid, especially with the mobile order. Exactly what you expect - Starbucks is, if nothing else, reliable. I walked by every morning on my way to Pasadena Convention Center. Put in my mobile order on the way there, skipped the long morning line and was on my way. Stopped in one afternoon and staff was cheerful and friendly. read more

Terrible service. Terrible workers especially the white guy working on march 6 at 3:20pm he was very rude

Great location to grab a coffee while exploring Pasadena. Staff is very friendly and attentive. The actual inside is very small with minimal seating, but there is a nice outdoor seating area. read more

Starbucks - Inside - Coffee & Tea Near Me - Pasadena, California

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The service is fine. The food and drinks are typical for a Starbucks. However, the inside is standing room only and they don't allow plugging in any devices and they've put child protective covers over the plugs. The exterior patio has plenty of tables and chairs, but there are bo outlets. This location is not conducive to work or studying. It seems more appropriate to hit and run. read more

This coffee house gets super busy midweek mornings. Luckily for me I arrived when no one was in line. I ordered a short mocha with half the chocolate and it was made just right and was perfectly flavored. read more

Starbucks - Busy Thursday morning 2021 - Coffee & Tea Near Me - Pasadena, California

I can't explain how amazing this Starbucks is. The drinks are made with soooooooo much love so they are strong and delicious. My favorite thing is the staff!! No matter what time of day, everyone always has a smile on their face. They never fail to greet you as you walk in and thank you as you leave. And the compliments they give you are endless. I'm so grateful for this Starbucks and their amazing staff! There is optimal seating outside and they offer validation for parking. Favorite Starbucks everrrrr! read more

Power went out in the area and Starbucks had a sign saying they were closed because of that but I figured they might still have water but the amount of attitude I got from them (red head girl and two other girls behind her) from just asking a simple question to just know if they might have water was so unnecessary. And they were all trying to quickly lock the door as I was leaving. Seriously no need to have that much attitude when I was just asking a question. read more

They stopped validating parking at the Paseo. I understand it is costly, but we are talking about a corporation that has a lot of money. Total BS read more

This is my favorite Starbucks location because of the staff. Especially Mike! He is so friendly and makes it a priority to learn all the regulars names. It feels so much more like a local coffee shop and rather than a big chain at this location. read more

This Starbucks exceeded my expectations. This is the only location that serves decaf in n the afternoon! This made my wife very happy. Alana, my barista, was friendly and accommodating. No complaints. read more

I like this Starbucks because it's walking distance from my work so it's like a 2nd home for me. There's always a line because it is next to lots of businesses and in the Paseo mall. The service is great, they get the lines moving quickly. The only thing I can say about this location is that it is smaller than most Starbucks. They do have a nice outdoor seating area that's usually completely full during lunch hours. Parking would be at the underground parking at the mall. I will say most of they customers are walking here from local businesses. read more

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Waited in line too long to order and be tornee away and told they don't accept $50 bills. No show of sympathy or compassion! No options. Just tinted me away. Worst part... the warning signage to pre warn customers and avoid the waste of time and inconvenience!! Horrible!! read more

Supposed to be open until 10 pm and it's is 5:50pm and saying they had to close. Unfortunately that two Starbucks in the vicinity are closed and you can't get a cup of coffee. read more

This little coffee shop is amazing. The staff is so friendly and seems to recognize me every time I come in. I hope more people can find time to stop by here and enjoy a nice hot cup of Joe. Try the lattes! read more

I get my hair done in this same plaza every few weeks and I always stop by for coffee after my appointment. Love the staff here! Always very friendly and helpful! They always accommodate my mom, as well, who sometimes sets up and works from this Starbucks. They always make sure she's comfortable whenever she's there! read more

I came here for a medicine ball. Was pleased that it already comes with lemonade and honey here. The cashier was very nice. This are limited seat inside but plenty outside. read more

The best Starbucks staff ever. Celebrating the season with awesome hats, beautiful personalities and the best customer service. Hats off to this wonderful Pasadena Team. Stop by and get your favorite drink today from this outstanding team. read more

Starbucks - Hats off team. - Coffee & Tea Near Me - Pasadena, California

Friendliest Starbucks I have ever gone to!!Drinks came fast and tasted good. The store was clean and nice.

This location is close to my place so I go here often. I love their staff and the space is always clean! Michael is so helpful and positive! read more