Starbucks continues to treat IN-STORE Customers as third-class citizens. Mobile orders are routinely prioritized over IN-STORE Customers that must wait for 20-30 minutes, waiting for 20 mobile orders to be made before an in-store beverage can be made. This has continued far too long at too many stores across the United States. I'm simply finished with bad, bad, customer service. Time to find a new coffee company. read more

Having had a fantastic experience, I found the staff to be exceptionally hospitable and attentive. Their warmth and professionalism significantly contributed to the overall positive impression of the establishment. read more

Starbucks - Located in a prime area with easy access to major landmarks. - Coffee & Tea Near Me - Plano, Texas

Super friendly staff, working on Christmas and super accommodating and curious despite being busy!!

They're all over the place for a reason(s) Coffee More coffee Hot coffee Cold coffee Ive been visiting more often lately for some reason. Maybe they have a subliminal Ad campaign going! This one is just like the one in your area! But sometimes thats a good thang! read more

Starbucks - Green ice tea - Coffee & Tea Near Me - Plano, Texas

We never get food here just coffee. This is the only Starbucks I've gone to where the americano is not burnt and the service is so friendly. The ambiance is quiet and small but busy in the morning where business people meet or do their work. read more

Amazing staff their very nice and double check that they got your order right, quick service I didn't have to wait even 5 minutes to get my drink, and a nice location. read more

Wow disgusting. I'd expect better from Starbucks so gross. Entire outside area Under benches is like this. ......................................................................... read more

Starbucks - Under benches outside - Coffee & Tea Near Me - Plano, Texas

All staff is always cheery and energetic. I enjoy using the app placing order and paying us so easy plus I e joy the perks that come with that. This location has a small outdoor seating available. Nice on sunny days. read more

One of my favorite Starbucks ever. Service and staff were both amazing. Very busy location with lots of online and phone orders, had no problem keeping up with the volume. Give them a try! read more

I'm done with this Starbucks. They never make my drink right. Customer service is good but they never make the drinks the same. Tasteless and over-sugared. read more

Amazing Service.!!! This location has the best people!!! KACI ALWAYS make my day better and knows my order. I will always keep coming here . Love it. read more

The food, service and ambiance was excellent. Never have an issue when coming to this location.

Always great. Clean. Fast. Great service. A regular stop for me. In and out quickly. 50 cent refills.

Great Starbucks location with lots of seating to study, work or just hang out with friends. Super reliable free wifi and delicious drinks. The baristas care about the appearance of the store and your satisfaction with your beverage. There's a nice patio area to sit outside when the weather is nice. Conveniently located in the Shops of Legacy, this is a Starbucks location that I will definitely revisit. read more

Starbucks - Coffee & Tea Near Me - Plano, Texas

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Starbucks are pretty consistent, and this one is no different. I typically order the slow roasted ham as Swiss with an iced Chai Latte, I've been here on multiple occasions and they have always been consistently polite and spot on with my orders. Great job Starbucks! read more

I'm a huge fan of this particular Starbucks. Not only do they have Nitro cold brew on tap, but Trevor and his staff are so friendly that they get to know everyone by name. Dorinda, Abby, Manny, Stella, Courtney, and the others I am forgetting to name- you guys make my day better when I see you. Thanks for excellent customer service! read more

Haha clumpy af It's embarrassing to be sitting in here drinking this . More embarrassing that they sell and make it like this read more

Starbucks - Matcha tea - Coffee & Tea Near Me - Plano, Texas

This place was PACKED. Standard Starbucks but very small for the location. They need to open another nearby as this is a very busy locale in the middle of a lot of urbanization. Not a comfortable place to hang out with all the crowding. read more

So I just left there a couple of minutes ago. I ordered two Venti drinks and a spinach feta wrap. They got the drinks out pretty quickly, but they forgot all about my wrap. And even though one person asked me after everybody that had come in after me had left, which was approximately 10 minutes, they asked me if I was needing something more. I replied yes my wrap! I then waited another seven minutes for them to get that out to me. Absolutely ridiculous. This is probably the fourth time that they've done this to me. I could understand if I was being a bitch or some thing or rude to them, but I was super nice and even joked with the girl that took my order. What really pisses me off is that they didn't even say sorry for forgetting about me. Pretty pissed off read more

Well, it's Starbucks. :) This one is of the "no drive thru" variety, so you'll have to work a little harder to get it. But it's within walking distance of my office, so that's a plus. The wifi is pretty solid here, and it's frequently inhabited by a number of laptop users. As for the goods, I ordered my usual iced coffee, and it was made as good as ever. I can't think of much else to say, although, this one isn't huge inside, so if you're thinking about bringing your whole football team, perhaps consider bringing just the superstars. read more

Absolutely loved this Starbucks!! Everyone was so nice and friendly--especially Jessica! My order was brought out quickly and accurately despite it being so busy! I definitely would come back here for the great service and kind people. read more

Located in the shops at legacy. Nice working staff. But parking is just horrible. You have to be very lucky to get a spot in front of the shop. Tonight, I tried their new brew: Sulawesi. It was good -- bold and nutty. read more

Starbucks - Coffee & Tea Near Me - Plano, Texas

I know what you're thinking, why bother reviewing a Starbucks, right? Because even though the menu is always the same, each one has a different personality. Good, bad, bipolar, or in a medically induced coma. What can I tell you about this one? Well, there are way too many people here, always, too many. The majority of these people are attractive, but that doesn't make them any less annoying. It's not their fault though, if you open a Starbucks people have to come, they don't have a choice in the matter. Luckily this location isn't like the others where time stands still - I get in and out pretty quickly. I appreciate the efforts of the well organized staff and they've yet to screw up my order. Today they heated up my microscopic mini scone without being asked. I appreciated the effort to make my only pastry this week just a little better. It's all about the little things, you know? read more

I love Starbucks, but this place gives you an NYC cozy vibes for sure. ALSO, Marina is THE best. She's incredibly sweet and extremely friendly. And if you happen to see this, Marina, I would love to be your friend. 10/10 read more

Real estate is pricey around this area, so I understand that the space feels a bit cramped. There are tons of outlets built into the underside of the booths and there's a good amount of seating though not enough to take a chance driving here if you're looking for a study spot. They have always gotten my drinks correct and out in a decent amount of time though not the fastest service ever. read more

Wow, 3:00 in the afternoon and this place is BUSY! I guess everyone needs that afternoon pick me up! This is a large location, but no drive thru, so don't pull up in your house shoes and jammies. I've been to this location a couple of times and the customer service had been great. I even came the first time because I had got a Vanilla Latte from another Starbucks location and it was so bad I had to stop here and switch my drink out. The cashier and I had a good laugh and he kindly had the barista make me a new one...much better the second time around. Overall, I love me some Starbucks! I'll be back! read more

Now that I've had the Starbucks Affogato, no more Paciugo ones! The place was so busy and it was way too cold outside. I'm anxious to comeback once things calm down. It's a gorgeous venue with lots of nice touches. Thumbs up! read more

Starbucks - Coffee & Tea Near Me - Plano, Texas

I come here everyday. I order a traveler of coffee almost every day I come here as well and they always ask me to kindly pull around the front after I pay for my order but today. They decided to tell me no you have to come inside and order it. They refused to let me order it while being extremely rude about it. I have never been treated so poorly at a Starbucks. This location is terrible and pathetic even when I told them I do this everyday they said no you can't order that or pay for it unless you come inside and order it. Good thing I didn't waste my money at this location and went to a place that actually values the customer. There's a million Starbucks so do yourself a favor and just go to the one down the road. read more

A Starbucks is a Starbucks is a Starbuck. or is it? This is one of the better starbucks around and the staff are all suitably squirky to warrant more than a passing gesture as you clasp your coffee in your paws mumbling "Come to meeEEee my preeecious". The coffee drinking area is your basic rectangle. There always seems to be people doing business stuff in there. I've never quite worked out what it is they are doing, however on occasions I suspect some of the characters are looking up mail order brides whilst others are convincing others that signing up as an Amway dealer is the fastest way to be able to afford to buy the coffee at Starbucks. Parking at this venue can be a worry, although it tough to resist if you are at the neighboring UPS recoiling at the price to send stuff somewhere else. read more

Not my typical Plano Starbucks but service was quick. I was here around 11 on a Friday and it was super busy. Parking here is a hit or miss too. read more

I frequent this Starbucks a couple times a week including at least once on the weekends for a morning cup o' joe with my boyfriend. The staff and service is excellent!! First of all, you cannot beat Robin's perky attitude. But all the staff are so friendly always asking about your day and engaging in conversation. The drinks are quickly prepared (not so at all local Starbucks) and always right. I recommend stopping by this location in the mornings, the line is never slow moving and the staff are excellent! Check it out for yourself :) read more

I was surprised this Starbucks didn't have a higher rating. This is definitely one of my top three Starbucks in the DFW area. There's not a drive through, but it's close enough to my work that I can run in and grab my drink without missing much time on the clock. Parking can be a problem, but I usually find something since the turnaround for spaces is pretty fast in the morning. Fridays before 9 the line is out the door, so plan ahead. Even though you could say all Starbucks are pretty much the same, there is one thing that sets this Starbucks apart - the customer service here is excellent. When I brought in a drink made from a different (drive through) Starbucks about 15 minutes earlier that I discovered was the wrong drink only after I had gotten back on the tollway, they made it again for me for free and with a smile. Awesome!! This is also a great place to study or work since there are lots of outlets and small tables to set up your laptop. There's also a cute patio out front. read more

Friendly customer service and really enjoyable location. The ceilings are high and the seating is comfortable. It's great for meeting up with friends or getting some work done. They also offer Reserve coffee, which is great for lovers of great coffee! read more

Starbucks - They have clover press - Coffee & Tea Near Me - Plano, Texas

Great Starbucks location to meet friends. Fast and friendly service no doubt. Love their iced coffees and a extra hot soy chai when it gets chilly out. read more

Everytime I come here the baristas always seem to have something to say. One day I got told my tattoos were creepy, and then today on a busy wednesday morning when it was loud inside one tried to ask me if I wanted something and I couldn't hear her and she then continued with "we don't actually have that, it's not a real thing". If it doesn't exist don't bother asking me if I want to try something. I've never had so many issues with a place and a staff just to get coffee. Shame to because they're right next to my work. read more

Great location. It's in the middle of the shops. The store is pretty small but there's quite a few seating options inside and a few patio tables outside. The biggest issue for me is that sometimes it's hard to stop and get a quick drink because of the parking situation. The store is on the main corner of the shops and there's a lot of traffic in and out. If you have the time, I'd park in the parking garage in the back and walk through the shops. Makes it's more of a coffee outing instead of a coffee break. read more

Four stars because the location is great, the service is fast and friendly. The only con is the parking. There is never any parking unless it's super early in the morning or late at night. read more

Place is super busy. Coffee comes out fast. Employees are super friendly. I've never had an issue with my coffee not tasting the way I ordered it. Since the place is so crowded, it also gets super messy. No toilet paper or hand towels in bathroom. Coffee extras are often gone and coffee extra area itself is dirty. The workers are truly busy, so it looks like Starbucks needs to hire someone to come and clean/stock this store hourly-restaurant style. read more

I live right by this Starbucks so I have no choice but to choose this Starbucks before work. If you are planning on ordering ahead make sure to order AT LEAST 30-40 minutes ahead. I used to order about 5-10 minutes ahead of time because the app says "prep time 3-6 minutes, 1 minute drive". But that's a lie. I have received the wrong sandwich numerous times but I don't have time to wait another 30 minutes. It is my recommendation that management comes out to observe or they hire more people because 2-3 workers at the busiest time of the morning is ridiculous. read more

This place gets crazy packed in the morning, but I went in the evening. There's always incredible people watching at this location- Always! I've never failed to have free entertainment while catching up with a friend here. Bekah is an awesome barista. She knows all the products very well and is great at articulating even the smallest of details. I love their clover processed coffee. Not every store has these machines and the prices for the coffee are higher, however, the quality is higher as well. I tried the Kona and it did not disappoint. read more