Amazing service every time!! The staff are always very accommodating, hard working, & offer fast service to get your order correct & make sure you receive your items in a timely manner. The atmosphere of this Starbucks is very quaint but also offers a comfortable neighborhood & business environment with many people stopping in to grab their lunch & drinks for the day. I always get my same lunch order & each time it is made to perfection. Never longer than a 3-5 minute wait. They also have outside seating I believe with great views & a drive thru if you can't stay long. :) Recommend stopping by if youre ever in the area. read more

Clarify what a decaf drink is with the employees. Unsure if they all know but there is always a misunderstanding with that. Staff is overall kind. read more

I read through quite a few reviews, and a couple of things stood out--one being that drink orders are often incorrect and another that the supervisor seems a bit overbearing. The food and coffee industry is thriving, and many employees here likely don't see Starbucks as a long-term career. Starbucks is essentially the McDonald's of coffee, and I hope most people understand that if their order is wrong, they can simply let the barista know, and it will be fixed. Customer service requires thick skin, as impatience has become more common. If you're looking for high-quality, handcrafted coffee, there are plenty of Midtown/Downtown spots that specialize in pour-overs. Personally, I usually go through the drive-thru, and it's always been quick for me. Even when the line is long, I've never waited more than five minutes. The staff at the window are always friendly. One thing I really appreciate about this location is that the baristas helped me recreate my regular iced matcha latte the way it used to be made before they changed the matcha powder. So far, this is the only Starbucks that automatically adds classic syrup to make it as close as possible to the original matcha recipe. They do try their best here. The people that work here are human. You CAN talk to them to make their day better, and I hope you all do! read more

Starbucks - Iced Matcha Latte w/vanilla and soy - Coffee & Tea Near Me - Rancho Cordova, California

It was 102 today and I was able to get my mom to agree to go to a Starbucks, which is difficult because she thinks they're overpriced We both got the passion, tea, lemonade, and when the cups arrived, I noticed a crazy amount of ice, but we were so thirsty. It didn't matter. However, because it was so hot, we both drink the beverages almost immediately and we're shocked to see that the ice was above all the black lines on the side like it was completely full of ice. Again I'm going to say it was a crazy hot day later in the day, I went to the other Starbucks off of Bradshaw and received a normally iced beverage so I'm going to say that this Starbucks is really cheating people by over icing the beverage read more

My go to Starbucks! Friendly staff and quick service! If they feel like they made us wait they always apologize for making us wait. read more

Starbucks - Iced Carmel macchiato and mocha frap decaf - Coffee & Tea Near Me - Rancho Cordova, California

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I ordered a Venti black coffee on the Starbucks app. It said it would be ready at 8:27. My husband went to pick it up. It wasn't ready. He showed them the receipt. He finally got the coffee at 8:47. How does it take 20 minutes for a black coffee? Maybe someone took my epic 1971 roast coffee? Well even if they did why didn't take that long to get a new one? Never any issues like this at Dutch Bros!!! read more

Today was customization Monday. My customization is $.80 to swap classic vanilla syrup for sugar free vanilla syrup. I was told customizations are only for foam and she couldn't back out the $.80. The terms reads "for any customization up to $2.25" Not a happy customer. Why send me a notice if you're not going to live up to it? read more

This has got to be the slowest Starbucks on the planet, I know it's set out in Anatolia, but we really need a Starbucks that can hustle and provide great service, this is not the one. I hope that Management can read this and really try to do something about the turtle like pace. read more

Service is so slow. The drive thru line was long so we parked and went inside. Tried to be patient, but 30 minutes later asked about our 1 drink and the gentlemen said it was in process. Maybe the drive thru has priority, but that was an excessive amount of time to wait for 1 drink. Won't be going back. read more

Always have nice and friendly staff that are smiling. Never had my drink messed up and it's easy to order online and pick up. Sometimes they will be behind during busy hours, but the service is good and they try their best. I will continue to come back to this location because it's pretty consistent. read more

Honestly it looked delicious at first, but I tried it and immediately realized that it was watered down and had no syrup. Max, the lady taking my order was silent at the window as well and refused to make any type of conversation or small talk. I understand when it's busy and you can't make conversation like that, but to water down my drink and put no syrup in it is really just a bad barista. read more

Starbucks - Iced Pecan Crunch Oatmilk Latte - Coffee & Tea Near Me - Rancho Cordova, California

Hot coffee was prepared fresh and perfect. Welcoming staff and quick service. Neat and clean.Close to work

Visiting from so cal worst Starbucks service I've ever had I had to get a refund after 30 minutes wow!

Ask me for my name to put on the cup and expecting my name to be called out when it's ready. So I sat there waiting when I figure out what's taking so long I look over and my cup was sitting there, Why asked for my name if you're not gonna call it out. I was so disappointed I did not even want to enjoy Frapuccino inside. read more

I totally wish I could give an absolute zero for this location. 6pm at night and they have zero whip cream for a Carmel Ribbon crunch grande Frappuccino. The person working there has the guts to tap on the keypad for a tip. I say you walk 40yds across the parking lot to Raleys grocery store and buy the damn whip cream. This may be petty but do your job and stop asking for things that you don't earn, meaning a tip. This will be my last time to Starbucks. Dutch brothers has my business from now on as this chain of Starbucks stores thinks people will put up with this type of poor service. read more

Starbucks - Starbucks in Rancho Cordova, CA on Sunrise and douglas - Coffee & Tea Near Me - Rancho Cordova, California

This store need to improve their customer service! Where is the manager ? Need to retrain these people. I order two drinks They forgot to make my other drink. The baristas are just chatting and when I went to the counter to ask what happened to my other drink , she just told me we have big order for door dash . I waited another few minutes before I got my drink. I ordered Lavender matcha latte with oat milk and I got matcha latte no lavender read more

Starbucks is known as a place that specializes in coffee drinks but somehow they cannot make a drink correctly!! Actually they can't even make regular coffee!!! Let me start by saying I come to this Starbucks regularly and I keep thinking it's going to get better. They deserve a number lower than zero. Today, I really needed coffee,, I had a bad headache and I needed some caffeine. I got the breakfast sandwich, croissant and a regular pike coffee with cream. I couldn't even taste the coffee, seemed like they mixed watered down coffee with some milk . Disgusting!! read more

Starbucks - Watered down coffee - Coffee & Tea Near Me - Rancho Cordova, California

With more people coming around the vibe has improved. The indoor seating is spaced but also plenty and comfortable. I like the variety inside and outside seating options. With a drive Thru and lots of walk in customers, the drinks are a little slower in getting done right now but the everyone is happy and relaxed. The baristas are hustling and pleasant. read more

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Service here need work. Had to wait when there were five people working and no one in line had to get my own receipt. Management need to train staff better read more

The picture is an old one but the memory of that nitrogen cold brew is fresh as ever. This is one of the first Starbucks locations I found to have this tasty beverage available. It was a daily driver for me for a real long stretch. It was either nitro breakfast or a nitro lunch while I was working out this way. I'd been going to this location from their grand opening. The space is real nice inside and the have a really good sized outdoor patio. In the pre covid days this was to go to for flash remote working. One on one meetings and the like. It has a drive this for those of who can't seem to get out of the car. At first the nitro machine was frequently down but once they had it dialed in it was nectar that flowed on the regular. I suspect this may have been one of the area stores where they opened up to this offering first. It's now common place at nearly every store. The store was always clean and had ample room both in and out to set up your remotes work station. The staff was always friendly and helpful. I came to appreciate the downside of the staff that worked the drive thru. The all had headsets but the banter during the slow time made it evident that this mode of caffeine delivery came with an abundance of cranky people. I'm only out this was on occasion now, but I find myself making the stop when I am in the area. A Starbucks that's a cut above most all others out this way. read more

Starbucks - Nitro Lunch. - Coffee & Tea Near Me - Rancho Cordova, California

Amazing place to be and enjoy a tasty beverage. There are no vagrants taking up space inside or outside. There are baristas are very kind and friendly also. The place is peaceful and clean. My corgi loves her pup cup...she wants to come back. read more

I don't know if the staff is to blame, or Starbucks as a company is to blame. This is the single slowest Starbucks I've ever been to in my life. There is just no way that the first thing you hear from staff when you walk in is "the wait for drinks is FORTY FIVE MINUTES." This Starbucks does feel like it's out on an island. The only one in a sprawling new residential area, with the next closest Starbucks being another 10 minutes away (and that one isn't even drive thru). It seems that Starbucks is in need of another location out here and they're leaving their staff out to dry. The staff have always been nice and hard working, but based on how busy they are, orders are consistently incorrect and the wait time for simple drinks being forty five minutes is unconscionable. We put in a mobile order at 8:42 AM for two drinks and they were not handed to us until 9:30 AM. That's truly insane and really points to a major underlying issue that Starbucks has out here. read more

My venti white mocha that I ordered with extra shot, whole milk tasted so watered down. Why Starbucks? What the pissing goat did you with my drink today. I have been drinking this for decades, and never have I had something so disgusting like this one prepared by this branch. read more

Starbucks - White venti mocha from today. - Coffee & Tea Near Me - Rancho Cordova, California

We try and we try but again this Starbucks fails us. Ordered a hot mocha, received a hot chocolate instead. When we told the employee he made the order wrong he rolled his eyes and tried to correct it. He emptied out the hot chocolate and proceeded to use the same cup to make my mocha without rinsing it out. My mocha tasted terrible, in fact I didn't even drink it. I get it, a mocha is like a hot chocolate but when combined, they don't taste the same. I ordered a mocha and I should've received a mocha. On top of all of that, my warmed banana nut bread was cold. This Starbucks just can't get it right compared to the Starbucks on Sunrise and Whiterock. I guess we will take our business up the street and wait another year, maybe they will get it right in 2025 minus the eye rolling. read more

This is the worse Starbucks I've been too. Not only are they beyond slow they always get drinks wrong. It's not that hard to make a drink iced when you ask for iced. Mobile ordering is way behind also. read more

Kyra! The Star for the bucks! Thank you for that sunshine smiles every time you run the order. This Starbucks is improving tremendously from its first day to now. Friendly staffs, clean and it's always populated. Hot mocha made right, and mobile order came out on time. My fave in the morning my grande hot Mocha, butter and/or almond croissant. This is my fourth or fifth visit to this Starbucks via drive thru. One time the line of cars did paid it forward, that was awesome. I joined in the bandwagon. Nice to have someone you don't know pay for you and you do the same to the car behind you. Hot mocha and egg and cheddar with no sausage, my breakfast to go. Always friendly service. Stopped by to pick up an online order for a grande hot mocha and some cold blonde macchiato for minime plus chicken bites. We arrived before the 5-8 minutes wait. Drinks always delicious and the chicken bite l, I've yet to sink my teeth into it. I was hungry but now I'm not. Saving to for lhn Devour a couple of croissants this morning on my way to work. The sweet lady at the front took the time to pronounce my name. I appreciate that. Hence 5 stars for the customer service. I wish Starbucks would have more things to choose from their bake station. And also for lunch. A large tuna croissant wich. Or even egg sandwich on a croissant... I'm thinking a lot about eggs today. Don't mind me but hot mocha is my staple, without fail. Funny thought though, as I was standing and paying with my app. It says 25 points for 1 visit. And, here I've ordered 3 things... maybe I should pay them separately and I'll get my 150 points! Ahahaha, can't help it, this is me! No, I didn't do that, I just don't want to hold up the line. Sorry, I forgot to take photos before I devour the entire pastries read more

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This location has the most stupidest staff ever They dont READ the description on MOBILE order read more

Starbucks - a cup of coffee in a cup holder in a car - Coffee & Tea Near Me - Rancho Cordova, California

13 minute wait in drive thru, no acknowledgment from staff, no apology, I'll spend my money elsewhere.

Can walk into store, stand in front of the cash register for a couple minutes without being acknowledged while people stand around doing nothing. Extremely lazy store with young kids. The guy manager at the store is garbage and looks like he hates his life. The woman manager is always nice and helpful. 50/50 coin flip. Rather drive the extra mile to avoid recently read more

I have been going to Starbucks for a long time. Pretty much 20 years. I have never been into another Starbucks where I was treated so nicely. Every day I come into a warm welcome and a friendly goodbye from the baristas. This is also one of the busiest Starbucks I have ever been to. The staff works so hard to get everyone in and out, not only in a timely manner, but a friendly one. This Starbucks is so busy probably because everyone there is so awesome. And for such a busy Starbucks, it is always so clean. That is refreshing. My drink is always awesome. The baristas here make the best drinks. The highlight of my day is getting to drop by for my drink, visit with my barista friends, and enjoy my shots of espresso. I truly appreciate everyone there and appreciate the splash of happiness that you add to my drink. All the Baristas here are fantastic, but I want to give a special note to Heba, Brittany, Julie, and Gabe for always being so extra awesome. read more

If I could give this Starbucks a review based on customer service alone, I'd give it 5 stars. They handle TOO MUCH traffic, and they are always over-accommodating even to nasty people. Every time I've waited for an order, I've heard multiple things: - they let people know ahead of time what the wait time is when they're backed up - they offer refunds for those who waited too long and have to leave - when someone shows up for a mobile order and they explain they're out of that drink or food, they always offer a full refund or a replacement of anything the customer wants I toggled between 4 stars and 3 stars because their lack of time management skills surely deserve 2-3 stars but everything else about this Starbucks is splendid - namely, the employees. They hold it together really well in the face of angry customers and offer accommodations appropriately. In regards to time management though... I've never gotten my mobile order on time. They are always slammed, and they don't seem to know how to manage it. The best solution? They need another Starbucks nearby. This one is the only drive thru within 15 minutes of a BUNCH of new homes and communities, so of course it's the go-to. But no matter how many staff members they have working, they can never keep up. If someone from Starbucks corporate sees this - GIVE THEM ANOTHER STORE CLOSE BY. read more

Placed a mobile order at 926am, estimated time it was to be ready 934am-okay no problem. I went through the drive through with 5 cars ahead of me to give them more time. Get to the window, complete order is not ready-they give me 3 items that were warmed up. The initial lady at the drive through pick up -said if I could park in front, someone will bring me my 2 drinks. The Second Lady who gave me 3 items, repeats the can I can park up front, and come in!?!? Of course, there is no parking up front. I finally get a parking spot and wait. Another car pulls up after me and an employee hands them 1 drink. Mind you I saw 1 of my drinks already done at the inside pickup, when I drove by the drive through pick up. It's 947am, I go inside my 2 drinks are sitting there. When, I finally walk in, I hear a "Welcome In!" , "Have a good day!" After going in and having to get the rest of my order. Thanks for the pup cup! This place already has too many bad reviews. I had hoped for a quick pick up and quick return home. This particular location lacks organization and clear communication. What is the point of ordering ahead and drive through pick up?, if the order is not ready and I have to wait even longer, and of course it was raining. I don't need an apology or freebie, just have some pride in your work and be better! read more

I Love this store! Everyone is always so nice and friendly and makes great conversations! The barista Keyona was so nice and was handing out free samples of a new fall drink she created and it's now my favorite! read more

I ordered a venti-shaken espresso. They messed up, no biggie, but when I told them they messed up, the girl had a HUGE attitude that wasn't necessary. Then, I ordered grilled cheese because they are so good, but when I got the grilled cheese that was 6.65$, it was overcooked and wasn't even on the bread. Do better. read more

Starbucks - Over cooked, dried up grill cheese. - Coffee & Tea Near Me - Rancho Cordova, California

Ordered two lattes and Frappuccino ,left tip and waited for 30 minutes to get Frappuccino and two waters!!!! Worst experience ever!! Never again!!!! read more

This location is usually very busy and I've had lots of order mistakes and mediocre service. But since Brittany came on board, I notice things are running smooth despite the busyness. Brittney has such a positive attitude. Her great attitude, great customer service, and efficient ways of pumping up her peers and chatting with customers makes my experience here so pleasant. She is truly an asset to this Starbucks location. I hope management acknowledges and appreciates her superior customer service and great work ethic. Thank you Brittany for a job well done day in and day out. read more

Supervisor was very passive aggressive. I made a mobile order 5 minutes prior to pulling up to the speaker. The supervisor (didn't know it was a supervisor until I spoke to the wonderful lady at the window) had started going off on how "I just placed the mobile order" and that "next time we wouldn't have the order ready in such a short notice". Keep in mind, the Starbucks app said the order was ready by the time I pulled up. Customer service is always a hit or miss, but the lady at the window this morning (7/27) always puts a smile on my face. Too bad Starbucks has any supervisor run a store with a terrible attitude. I'd rather go to the Starbucks off of Olson and Zinfandel. read more

This Starbucks is such a cozy space with lots of seating. It is a really nice space. Service is always amazing, my drink is always made perfect. Much love to my local starbucks read more

Another Starbucks had botched my drink. Thankfully I came through this drive-through, the barista's were so so sweet, fixed my drink immediately. There was hardly any line. Love this place!! Thank you guys! read more

I go here all the time. I never have any problems. Sometimes it's a little busy but they work fast through it. Way better coffee than the Dutch Bros. I think the have a new manager and things seem to be improving. read more