Friendly people with a clean location. Came in craving my usual ice shaken expresso without realizing that I had a free drink with my rewards thanks to Gina who mentioned to me. Shoutout to Gina and the whole staff at the Clay St location. Greeted me and was very welcoming. Btw I'm doing this review without trying my drink but this location is great. read more

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At around 9:15 this morning May 23,after buying coffee at the store, I wanted to add some half-and-half, but I found that the container was empty. I was holding the container and standing near the coffee counter, trying to ask a staff member to refill it. However, we stood there for more than three minutes, and the Asian staff member with long hair deliberately ignored us and avoided looking in our direction. The attitude was extremely poor. read more

Walking in the Financial district makes you wonder, where did all of the people go? It also makes you think, if a car pulls up abruptly, you better be ready to haul arse. It was kinda creepy as we made our way to Starbucks (just directly across the street from Transamerica. Although walking around at 10:00 a.m. decreases the probability of getting stuck up, you can never be too careful. Finally ducking into this Starbucks location, you'll notice plywood on the front door. A bit disconcerting but the friendly employees were disarming. Reassuring in a way, they asked me how I was and where I came from. I like that, people talking to me, human being to human being. These employees were extra friendly. The caramel macchiato, hot,venti was superb and we couldn't stick around too long because I needed to get my 10,000 steps. They say that Transamerica is being remodeled and are hoping for more foot traffic. But with everyone working from home and owning espresso makers, I don't know if we'll see that any time soon. Hope they are able to stay open and fix that front door. They were also fully stocked with wonderful pastries and baked goods. read more

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Favorite Starbucks in SF. Consistently great drinks and kind service. The staff here always have a smile on their face and always have something nice to say. Great quick turnaround of drinks. Got both my espresso drinks in less than 5 mins! read more

Starbucks - Caramel flat white - Coffee & Tea Near Me - San Francisco, California

I ordered a venti hazelnut oatmilk shaken espresso and it was literally 1/4 foam and 1/4 ice.. and even the foam didn't reach the top. Lame. read more

Starbucks - This is how i got my shaken espresso.. smh. All foam and not even all the way to the top. - Coffee & Tea Near Me - San Francisco, California

I wanted to come in for coffee and buy something to eat after work, I came at 7 p.m. on the cards it says that you work until 7:30, and now I have a question for you, why if a person wants to come and there is a maximum of half an hour to do it, the employees close the doors . I myself work in the service sector and do not close the premises before the specified time and do not have the right to do read more

Wanted to use the restroom and get something after but off brand Chester Bennington at the register was a complete and utter douchebag about it so I left. read more

What a great morning that turned into a literal nightmare! Kendall was so rude and unprofessional to me it's unimaginable. I come here almost weekly and Im always greeted with a smile and friendliness from the normal baristas. This lady has me standing there for mins staring into space and fidgeting on the register. Never once greeted me or asked me if I'm ready to order at all. Im so confused because she is looking past me while Im waiting for her to be ready for my order. I asked her are you busy, she very Rudely now directs her glare to me and says " I'm waiting for YOU"! Im like excuse me you never once even acknowledged me!!!! Never once does she say " Oh Im sorry or my apologies" she repeated again "I'm waiting for you". I was so thrown off i simply placed my order and watched her throw my bagel in a bag and toss it in the oven super aggressively!!! Even her coworker was looking at her like what is your problem! I have never received this horrible service! This Girl KENDALL should NEVER be the first face people see in the morning to start their day! Please stick to the normal servers who actually start our days off great!! Watch the video footage she needs to be put in back room if she will treat repeat customers or ANYONE at all like that!! read more

I am reviewing this for the amazing staff. I was here yesterday (Sunday) around 2pm and this little Starbucks had a massive amount of people inside. I have never seen a coffee shop that busy before. They had so many orders but all worked together and got people drinks in a reasonable amount of time. My drink was ready so much faster than I expected. I was really impressed. And they were all smiling and had a great attitude. I would have been really stressed out in their shoes but they were great. Cute little shop across the street from Le Meridien hotel. read more

Starbucks - The calm after the massive rush - Coffee & Tea Near Me - San Francisco, California

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So this is a solid Starbucks with good service and location. There is a catch!!!!!! For past 3 years, I have been trying to get a cup of tea with little ice. ( that's two tea bags submerged in hot water, and some ice on top; that's it). I don't know how my communication is getting lost or transcribed but I have been receiving one of those refreshment tea which is a mix of lemonade with tea and other flavors with ice :))))))) for years! While in a Starbucks which is literally next block down, all baristas understand what I want! ;)))))) It's an outgoing struggle that I believe We will overcome! Life is simple. read more

Starbucks - a person holding a starbucks cup - Coffee & Tea Near Me - San Francisco, California

I love the staff and the service is pretty fast, I am very impressed. The food and drinks are delicious

This is by far my favorite Starbucks! It's a great location for locals who live nearby and for tourists. It's right across the Transamerica Pyramid and the newly remodeled Park! You can enjoy your coffee inside, or on a nice day take it to the park across the street. Best of all are the staff who are all so nice, friendly, competent. You never have to wait too long for your drink at this location and it always tastes perfect! I know Starbucks has closed a lot of locations in San Francisco over the years, and even continues to do so now. But it would be a huge loss to the neighborhood if this one ever leaves. I really hope this one stays! read more

Okay the controversy has not kept me away. This location has an iconic scenic view of the TransAmerican building. The inside is cozy and the service I received was good. I did use the bathroom. read more

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My relatives and I love Starbucks. They have great iced coffee as well as delicious ice cream shakes and everything is great. We love to come here to listen to their music and have a good time. read more

I like it，so standard drink and you can enjoy it everywhere. really easy for us， so suggest to go to there

It's been a LONG time since I gave a Starbucks 5 stars. Here's why this one hit the jackpot: 1. Friendly employees 2. Pretty store (nice decor, lighting, open space, and windows) 3. Lots of seating (low tables, high-tops, window seats - you name it) 4. Clean bathroom 5. Well-stocked (from napkins and stirrers to milk and creamer, pastries and packaged foods) Score! -- Side note: the internet here is obscenely slow. I was here trying to work, but if you're just coming in to be social and have some coffee, you won't even know. :-) read more

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Worst Starbucks I've been to, not only in the US, but anywhere I've been across the globe. Idk why I keep going back, I should just walk an extra 2 blocks. Takes 30 mins to make a mobile order, and then you have to stand around for 10 mins for anyone to acknowledge you before you can ask for your drink that's sitting behind some plexiglass. read more

Starbucks management blew it during covid. They still at this late date still will not let customers sit inside while all the other cafes are taking there customers. The execs in Seattle are managing scared because they are afraid to be wrong. So they do nothing, following the CEO philosophy, if you do nothing you can't be blamed. But the spoils go to the bold, so in San Francisco Starbucks is losing it's customers to cafes like Joe And The Juice, and Illy Cafe who are not managing scared. read more

This Starbucks is really small and I usually love the Starbucks that are huge and great for hanging out a while in... However, this Starbucks has been open and delivered when I've needed it most: 1) My college friend was in town and desperately needed a Starbucks before our all-day wine tasting trip; our nice cab driver willingly live-parked outside while she ran in and grabbed her beverage 2) In the early morning, on the way to Bay to Breakers, we snatched coffee and a mini breakfast (packaged yogurt with granola) at this Starbucks and even ran into people we knew... random! Too bad for the Starbucks employees that they had to miss Bay to Breakers though!!! read more

Was walking in the area on President's day and felt the urge for some caffeine. Saw the Starbucks across from the Pyramid building and hoped that it was open considering it was a holiday and FiDi was pretty quiet. Yep, it was open. Yes, gonna get my caffeine. What surprised me was that they quite crowded in that most of the tables were taken. After ordering my cup of Starbucks, I took was able to park myself at a vacant bar table to chill with my cup of Joe. This Starbucks was large, modern, and spacious. The counter/barista area is in the center of the store. There were about a ten bar stools surround two sides creating a bar-style setting. There were about a dozen tables on the side of the store, a mixture of regular and bar style tables. The crowd were a mixture of families, tourists, gentlemen playing chess and some of with laptops utilizing the free Wi-Fi. Overall, a nice large and spacious Starbucks for your caffeine fix. (http://www.yelp.com/biz_photos/starbucks-san-francisco-130?select=B81rp89hqK2OcBbi-dMX3w#B81rp89hqK2OcBbi-dMX3w) (http://www.yelp.com/biz_photos/starbucks-san-francisco-130?select=B81rp89hqK2OcBbi-dMX3w#cyqGkYjN-6NfGq0yALqcpw) read more

I go to more Starbucks than I'd like to admit due to my Starbucks rewards incentive. I don't review each one I've been to. Only the ones that leave an impression. This location left a positive impression. Roomy. Enough tables and counter seating if no tables available. I understand it was recently renovated. Great. read more

Favorite Starbucks in FiDi! I come here in the mornings almost every other day (I should probably lay off the coffee...) and get a blonde roast or medium roast if they run out of the blonde roast. Yes, one time I came here at 8:15 AM and they ran out of blonde roast (everyone else probably also discovered the amazing blonde roast at this location). Needless to say, that was not a great day for me. But most of the time they are pretty good about having it freshly brewed and ready, and the staff here is ALWAYS so chipper and happy in the morning despite their early hours! I also love the petite vanilla bean scones (I guess this is more of a shoutout to all petite vanilla bean scones across all SBUX locations). In fact, I have a very unhealthy obsessions with these little guys, and it doesn't help that you can buy three at a discount. But all in all, I'm always really disappointed whenever I go to a SBUX and they run out of the petite vanilla bean scones (as it happens all the time). However, that's never happened to me so far at this location, and they always taste very fresh! Other places will sometimes put out day-one vanilla petite bean scones, and I can definitely taste the difference. read more

Have been going to this Starbucks for over five years. The service hadn't been the greatest in the past, but my last two visits here were impressive. Greeted when I walked in, quick service, and everyone had red aprons on today and the holiday cups were so pretty. Wanted to thank the staff and just let them know I noticed. See you again soon. read more

There's a guy who's super super fast here,the best barista ever,I've got a pic of him,he def needs a raise! read more

Starbucks - This guy is super fast,the best barista ever!he needs to be the manager here! - Coffee & Tea Near Me - San Francisco, California

What is the point of customizing your coffee and paying extra for soy milk if the barista isn't going to put it in there?! Now thanks to you, little girl barista, I've taken 3 dumps for the last hour or two because you failed to read what I asked and paid for in my coffee! What if I was allergic to an ingredient and listed it in my mobile order? What if I ended up in the ER because of your lack of failing to adhere to instruction? You guys would def be sued! If you're the manager and read this, make sure your employees actually pay attention! I'm glad all that happens to me is that I get diarrhea! Others may not be so lucky. read more

I will have to stop buying my latte from Starbucks from now on, just bought a latte that taste like hot milk! No coffee taste at all! I didn't ask for caffeine free, so that shouldn't be the problem. No more starbuck! read more

I have been a regular customer in the 6AM to this Starbuck's for some time. I spend over $40 there every week. I always get a Venti coffee with two raw sugar and extra cream. This morning, I ordered my coffee and a sausage breakfast sandwich. I sat there with 4 people behind the counter and not many people in the coffee shop and I had to leave after 11 minutes without my coffee or food. I don't have a long time to wait, I have to get to my job. So I lost $7.90 and did without breakfast because people working behind the counter had no regard for me. This is a very poor way to treat a regular customer. I will not go back again, maybe some other business will need $180 a month. If you want to be ignored, go here. read more

Just wanted to get something off my chest. This happened years ago before the Philadelphia fiasco. So I was at this particular location when they had the mooncake festival. I ordered my drinks and sat at a table for a good ten minutes. When I got up to use the restroom I noticed that the men's restroom was out of order and asked the barista stocking the shelves if I could use the ladies' restroom instead. She told me I had to be a customer in order to use the restrooms. I was in complete shock, was it because I was Asian. Didn't she see me with their drinks. Instead of going ballistic on her. I calmly told her that I had ordered drinks and instead of just believing me she had to confirm with the barista that helped me that was true. Unbelievable. read more

I'm not coming back to this location - all other branches accommodate my simple drink request - but manager of this location has something against me or something! - you are a coffee house - what do you mean I can only order off the menu - if I want my drink blended, I should get it blended - it takes you 20 seconds to do it!!! And What about your company motto - "To inspire and nurture the human spirit-one person, one cup and one neighborhood at a time." My experience definitely wasn't nurturing to my spirit, in fact it was the opposite - "... at Starbucks, I've always said we're not in the coffee business serving people, we're in the people business servicing coffee." - Howard Schultz - thanks Howard - this branch didn't get your message .... (I must say, the two employees who took my order were ready to fulfill it till the manager refused to make it my way) read more

There are much Starbucks and I can understand. I was also the first addict to there Frappuccino but it's at only one place in France. Everywhere "barista" did it for me not well. Now, in San Francisco, I tried again in December 2017, close to my first hotel, and it was not a good experience. It was not good and I was surprised to wait in the line, not in a way as usual. For the last, It's of course my point of view, and it's not because there's a crowd. Trust me, when there is too much people for waiting I prefer going far eating or not. read more

Another visit to a different SBUX in the city. The single-latte was good. The barista got my name correct (not Gerald or Jerry). One of the customers in line looked like Moon Chae-Won. Sadly, it wasn't her. Cry. read more

I know Starbucks is ALL OVER THE PLACE, but there are some seriously screwed up Starbucks shops out there, so this one deserves a prop. We get burnt out around 2:00 in the afternoon - couldn't be the work [we] do? Anyway, we scurry over to this particular Starbucks for the good coffee and excellent espresso. The staff are always pleasant and give you a smile. I like my coffee at 120 degrees and I always get it that way; thank you Starbucks on Clay! You ROCK! ... and ... you keep me alive for the remainder of the afternoon! XOXOXO! read more

My bean dealer. When you're jonesin' for that mud, this is your corner. Always on the ball, employees remember your name/drug of choice, and even prepare your drink before you ask for it (if you're an everyday doper like me). Sometimes the line gets long, but they never panic and are able to service all us addicts in a timely fashion. Shouts out to Edgar and Jason. The two best slangin' baristas in the FiDi. read more

Every time I go to this Starbucks, it is the hour where most are still sound asleep. Most of the time, I can have a great conversation with the morning baristas Edgar and Jason. Sometimes, I can only manage a grunt because of sleepiness. But each time, they always know and prepare my favorite Starbucks drink in the morning. Like clockwork. Thank you Edgar and Jason for making my day everyday!! read more

I'm just going to say this straight. This Starbucks sucks. I ordered a vanilla latte with heavy cream and all I got was the heavy cream. Really? How can you mess that up. SMH. read more

Average 'Bux... one of 5 on the block! Plusses for friendly quick service, cushioned bench seating lining most of the walls, closing @ 730pm and a moderate number of laptop plugs (3 wall outlets). Also, the bathroom is relatively clean, and the temperature is usually comfortable. Minuses for an interesting shift in clientele after 6pm, and being messier than most (usually spilled water, drinks, sugar, etc. on the counters). read more

EVERY time I have come to this Starb, my drink is not made correctly, even when it is written correctly and clearly on the cup. It says NO FOAM on the cup and the drink I have in my hands right now? Foam is in HALF of my latte. This is far more unacceptable in my eyes than when they write it down incorrectly, because to me, this shows laziness. The barista did not bother to take the time to read the cup. Making drinks is the very essence of Starbucks, so not reading the cup makes the business not viable. I know what a good Starbucks is like, and this one is NOT one of them. Skip it. There are too many good ones to waste your time and money here. read more

I'm not a big Sbux fan but the staff was great and got me to try their Dark of the Day (Friday 22 Oct 2010), can't remember the name of it, but it was 100% organic and Free Trade Certified coffee. She was nice, but the place was dirty, no place to sit as there were newspapers and people spreading out their computer bags and nobody could share tables, and and it was towards the end of the business day. I was able to grab a seat so my friend and I could enjoy a quick chat and java. But I was happy as it was a Friday. If the place were a bit cleaner and seating wasn't so "reserved" then I'd give more stars. But he staff raised it to a 3 star rating. read more

I like this store so far as my first impression. Maybe register guy is new so he didn't take right order but barista girl made everything fine. I understand that sometimes they can't hear us, or that they are new and nervous, so just make sure at the bar that you got right drink. :) read more

Great staff, sometimes get overcrowded in the morning, but over, they can make my starbuck double pretty good.