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    Starbucks

    3.1 (30 reviews)
    ModerateCoffee & Tea
    Closed 6:00 am - 9:00 pm
    Updated 3 months ago

    Order Starbucks Takeout or Delivery

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    STARBUCKS ATMOSPHERE

    What's the vibe?
    Moderate noise
    Good for working
    Outdoor seating

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    Starbucks - 1645 Parkway., Sevierville, TN 37863  Phone - (865) 429-1210 | Hours: M-F 6:30 am-9pm; Sat-Sun: 7:30-9:30pm |
    Vidhi P.

    Stopped by Starbucks to grab a drink and quick lunch. White Chocolate Mocha (Hot) almost like hot chocolate, but white chocolate with bit of bitterness. For quick lunch, I've been ordering this for YEARS, the Tomato & Mozzarella Panini is my absolute favorite, it's so simple to its few ingredients; roasted tomatoes, pesto, basil, and mozzarella, toasted! Filling and delicious. This location is located instead the Tanger Outlets, and it's next to Chipotle. You can't miss it, but careful going in during busy hours because the parking is limited and there's no tables & chairs like other locations because it's quite small.

    a hand holding a cup of iced coffee
    Zach G.

    I love any location that goes out of their way to treat you well. The employees here were friendly and welcoming from the moment I stepped in the door. The service was quick and they even decorated the cup for my birthday. Highly recommend this location.

    a sign in the window of a coffee shop
    Iman S.

    It's not their fault that almost every Starbucks I go to doesn't have the peach green tea lemonade. It's disappointing though. The staff was friendly and helpful. They wear mask and try to give alternatives when needed. This is a pretty small location, so no seating inside. The drinks are consistently good.

    Wet duck

    What the duck? I don't typically write reviews, but the service and product was SO bad, I don't want someone else to have the same experience I did. We pulled up while it was pouring outside and there was no awning over the ordering display. To put it in perspective, it was pouring so hard there was a literal duck standing under the building to stay dry. That should have been a sign. Because there was no awning, we pulled around to the window to order. We were told that they could not take orders at the window, in spite of no one being around. We pulled around and had to come inside to order our $60 of drinks. They stated that they couldn't take orders at the window to keep "time" down. They then gave me a $4 card for my troubles. My hot coffee was cold, but I decided to let it go. We proceeded to wait for 10 minutes on one drink they forgot. After they finally got the order "right," (15 minutes) and we left. Once we got back to our place, the iced macchiato had SPOILED milk in it! Literally chunky and stinky. I refused to go back because I wasn't wasting anymore of my "time" on this poor establishment. From a business perspective, your customer service and product need to be perfect before you become so inflexible and non-adaptable for circumstances customers face. If this was Chic Fil A, there would have been someone waiting at the display with an umbrella and I would have been driving away with a blessed day.

    Francis F.

    With all the warm weather we've been experiencing during our trip to TN, we had to make a quick stop here! I got my favorite caramel waffle cone frappuchino since I'm still waiting for them to bring back my caramel flan frappuchino! Service was quick and price I guess could be cheaper but it's Starbucks so yeah... love their rewards program though!

    This is the front line. This place  is too small.

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    3 months ago

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    1 year ago

    Morgan is great She's so funny and made the experience great! She's so sweet and made my entire day.

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    4 years ago

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    4 years ago

    Out of ALL Refreshment drinks?!? Waste of a trip and a 30 min wait .................................zxzzzzzzzzzz

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    11 years ago

    Cooffe is so sweet and happen today. To much sugars and so many people's today. I need to get out now

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    Ask the Community - Starbucks

    Review Highlights - Starbucks

    Morgan at the register is amazing with customer service and talked to each individual that came in.

    Mentioned in 3 reviews

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    Dutch Bros Coffee - Head to your nearest Dutch Bros! Get energized with coffee faves and Rebel energy drinks.

    Dutch Bros Coffee

    4.1(95 reviews)
    2.5 mi

    Any Dutch you go to will more than likely be very busy. This one, in particular, is hunted by…read moretourists and frequented by locals due to the consistent, delicious and decently priced coffee. If you have never had the pleasure of visiting one you need to download the app and take a while looking through it before you just go thinking the menus at the drive through are all they offer. They have hot, iced and frozen coffee. If you are just along for the ride and don't drink coffee, they have delicious lemonade that you can customize, shakes, energy drinks and come limited snacks. You can add some fun things to any drink and some are seasonal. My fav is frozen Campin'. If you get a chocolate drink, they actually make it with chocolate milk and not white with a bunch of chocolate syrup. Their optional Soft Top is truly amazing and unique. It's like a cloud of lightly sweet marshmallowy cream that is amazing! So, you will wait, but it's worth it! This one is always clean around the drive through and the "line busters" really make it a pleasant experience and are always really nice and helpful. JUST GO.... WHAT ARE YOU WAITING FOR???

    First time visiting this location. Staff was super friendly and our drinks were great. Highly…read morerecommend!

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    Dutch Bros Coffee - Infuse your day with positive energy! Customize your Rebel energy drink with fun flavors.

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    The Heavenly Roast - Sausage & Egg Bagels

    The Heavenly Roast

    4.5(106 reviews)
    9.3 mi

    Adorable coffee shop! The breakfast sandwiches are to die for!! And the service is so kind and…read morehelpful.

    The Heavenly Roast is a MUST when visiting the Smokies!!!…read more The shop is easy to find in Wears Valley, and what beautiful scenery surrounds the shop! Karen, one of the owners, has put so much thought into creating a fantastic and memorable space. The outdoors just got an upgrade with the addition of a little garden adjacent to the porch. There is a beautiful mural, a lovely fountain, and fun furniture that give the space such a fun vibe! Once you climb the stairs, you'll see various spots to lounge on the porch from rustic looking benches and chairs to swings hanging from rope. Upon entering the shop, it is a combination of rustic mountain decor with fun and whimsical pieces--- from the coffee tree to the taxidermy squirrel riding the bucking fox rodeo style. The place is so inviting, comfortable, and it's charm is unmatched. It's the perfect spot to relax and enjoy your coffee in the Smokies. Spouse and I always get the Campfire Latte, and it's incredible with mocha, white mocha, and toasted marshmallow syrup. We have also had the Heavenly Harvest from their Fall drink menu, and we loved that too! Our coffee is always delicious and we just keep coming back for more! Karen and her baristas do such an awesome job making our coffee and it says something when they don't ask you anymore what you'll be having. Building rapport is an understatement as they make you feel much more than just another customer, but a part of their coffee house tribe.

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    The Heavenly Roast - Bacon & Egg  Bagels

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    The Heavenly Roast - Visit The heavenly Roast today!

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    Buzzed Bull Creamery - Strawberry Shortcake and Reese cup boozy ice creams

    Buzzed Bull Creamery

    4.4(164 reviews)
    2.9 mi
    $$

    OMG!!!! I had the best buzzes ice cream. I got the bourbon pecan. They have soooo many options,…read moreflavors, customizations you are sure to find something you like. The owner and staff are so kind and helpful I wish I could visit regularly. Remember, you cannot take it to go because it has alcohol and the small is enough to share. Yum!!!!

    All the flavors ordered of ice cream were good ,ingredients were fresh and tasty, the process is…read moregood However,the "owner" seemed to stop before filling mine all the way up, which i'm not tripping on.But everybody should look the same.If you're gonna serve a product it should be uniform. To everyone you serve. Ice cream 5/5 stars Lady with the glasses DONT LISTEN..we had 8 orders either she served it wrong ,or forgot to put it in as she seemed to be rushing to get you outta her line. When she did take the order she didnt put in we went back to last on the cue. And even though she missed our order, she forgot, we were served after ten other people came in, doent make sense except to her apparently It's not that she messed up,its that she didn't make it right. when people listen to what your instructions are im sure its not hard to get it right . 1/5 stars However Shantel the other server paired with her also helped with the orders everything she crafted for us turned out exactly as requested. Someone needs to get a clue, and its not Shantel. My suggestion have the girl with glasses repeat the order to you.. you'll see.. it will be wrong unless she changes something. Overall 3/5 great product,mediocrity in customer service from Miss Glasses..

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    Starbucks - coffee - Updated August 2026

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