Wanted an afternoon hot cup of coffee . Walking along the…read morestreet, we found Coffee Shack! 1 Hot Coffee Freshly brewed. 1 iced pistachio flavored with toasted marshmallow latte. All Delicious!

I got an iced latte with cookie butter and cinnamon bun syrup. Yum! Liked that there were lots of…read moreflavor options and ways to customize your drink. I think the syrups were Monin brand. Service was good! You order at the window and wait for them to bring your drink out the side door. There is no interior for customers to enter. There were benches nearby but no actual seating for the shack. It's close to The Village shops if you wanted to go over there to sit.

Stopped here after googling coffee shops in Gatlinburg. I will admit--this wasn't at all what I was…read moreexpecting it to be. I expected a typical coffee shop like you'd find in a city or like a Starbucks inside. It was a very tiny little place. Only a couple of chairs but really no place to sit and study or do anything like that. It did have unique features and knickknacks though. I was ordering my coffee to go anyway so I was not bothered by lack of seating. But definitely wouldn't be a place to go to try to get some work or studying done. They had soo many flavor options for their coffee along with quite a few specials. I ordered a sugar cookie latte. It was delicious! On top of that, the staff here are so friendly, warm, and welcoming. Highly recommend stopping in for a coffee here!

It's... convenient if you're staying in the mountains in the surrounding area. It's not good…read morecoffee. I ordered a latte and wound up throwing it out. I hate to give a bad review to a small coffee shop, I love checking out local shops and supporting local businesses, but this one was bad. The Coffee Syndicate in Gatlinburg was less bad. (Limited options in the area). If I came back to the area I'd pack my own cold brew or beans to make it the cabin.

The Heavenly Roast is a MUST when visiting the Smokies!!!…read more The shop is easy to find in Wears Valley, and what beautiful scenery surrounds the shop! Karen, one of the owners, has put so much thought into creating a fantastic and memorable space. The outdoors just got an upgrade with the addition of a little garden adjacent to the porch. There is a beautiful mural, a lovely fountain, and fun furniture that give the space such a fun vibe! Once you climb the stairs, you'll see various spots to lounge on the porch from rustic looking benches and chairs to swings hanging from rope. Upon entering the shop, it is a combination of rustic mountain decor with fun and whimsical pieces--- from the coffee tree to the taxidermy squirrel riding the bucking fox rodeo style. The place is so inviting, comfortable, and it's charm is unmatched. It's the perfect spot to relax and enjoy your coffee in the Smokies. Spouse and I always get the Campfire Latte, and it's incredible with mocha, white mocha, and toasted marshmallow syrup. We have also had the Heavenly Harvest from their Fall drink menu, and we loved that too! Our coffee is always delicious and we just keep coming back for more! Karen and her baristas do such an awesome job making our coffee and it says something when they don't ask you anymore what you'll be having. Building rapport is an understatement as they make you feel much more than just another customer, but a part of their coffee house tribe.

We stumbled upon Heavenly Roast a year or so ago. A unique establishment that knows exactly what…read morethey are doing. It is perfectly decorated and has a warm and inviting atmosphere. The staff? Always cheerful and ready to serve. Karen, the owner, is most usually on location working behind the counter alongside her employees. You know you've e been there a lot when they no longer ask your name for the order. We have fallen in love with the iced campfire latte. It has marshmallow syrup, mocha, and cinnamon. It's... heavenly. And addictive! A must try. I'd highly recommend stopping by and supporting a local business. It's worth every dollar!

This was our stop on the road home, boy were we glad to stopped! This place is a hidden gem in a…read moreplace we didnt expect to find. The store is beautiful, with a little loft to work at. I loved the cozy breakfast. It was not super greasy that sometimes breakfast sandwiches leave me feeling, and the bagel was soft. The croissant sandwich was delish! Same amazing attributes. We are planning yo get some drinks to go as well!

We stopped by whilst traveling in our RV. We walked through the drive thru- and boy are we grateful…read moreto this Snowbird trolley location! Our food and drinks were fantastic. The employees were so kind and courteous! 10/10 would go out of my way to come back. We ate in an adjacent parking lot, haha!

We were ahead of schedule to be nearby so this was a great spot to stop for a coffee and a pastry…read moreand rest after surviving the curving I-40 from North Carolina. A warm welcome and I ordered. It didn't take long and our latte and raspberry danish (warmed!) were brought to the table. Lots of foam, a perfect pastry and a great breakfast. Lots of room to spread out if I'd wanted to do some laptop stuff but we were on the way to the next stop after the coffee. I'd return here for sure! [Review 1459 of 2025 - 581 in Tennessee - 25012 overall]

If you haven't been, go. It's delicious and truly made with love. The bagels are fresh, the coffee…read moreis on point, and now you can grab a milkshake or a scoop of ice cream to battle the coming summer heat. It's a hidden gem located in the foothills of the Smokies off Cosby Highway. Everything bagel is my favorite.

Just had a latte, but it was good and service friendly. Cute shop with other shops around to visit…read more Fair amount of indoor and outdoor seating.

The coffee here is always terrific and our family makes it a point to visit here each time we're in…read moretown. The baristas are knowledgeable and willing to make recommendations as well. They baristas also come off as very genuine and friendly in their approach a the speed of service was amazing as well. Our family tried the following and all were rated 5/5 except the lemonade. My young son is a lemonade snob and we gave him a hard time for ordering lemonade at a coffee shop so part of that is on him. He said he should've added Boba bubbles. Iced vanilla latte Iced chai Mocha and cream frap

Awesome service and coffee. I also appreciate their military and first responder discount…read more We don't live in the area but we always make sure to stop here (one of their locations) when we are in town.

Try: 1776! Why: I…read moreremember learning about this coffee company years back and always wanted to try so had a chance while visiting Pigeon Forge with the family. I really enjoyed the 1776 that has sea salt toffee, caramel and mocha. I have a sweet tooth and love coffee so it was a great match for me. I also tried the Horchata Latte, which was a bit watery and didn't have enough cinnamon and vanilla flavor for me. My family did enjoy their Black Coffee, Vanilla Cold Brew, and Green Tea. We wanted to try their Honey Chai but they ran out of Chai. Notes: We came in the morning and they were busy with line almost to the door. They managed through the long line fairly quickly with a person at register and two baristas making the coffee. Service was friendly and accurate given my families long list of orders. The Interior was decked out with veteran decor and merchandise. Overall, a solid coffee run to kick start our morning!

Small, cute lil shoppe in The Village! Drinks were delicious that we came back for more the next…read moreday! Cute little things to shop for too (tea accessories, coffee accessories, cute girlie gifts)!

Finding Coffee & Company in The Village Shops of Gatlinburg feels a little like being let in on a…read morelocal secret. You don't just accidentally stumble into it. You seek it out. In fact, we walked about a mile from our hotel specifically to come here because we remembered it from a previous trip. That's a pretty strong endorsement considering there are approximately 7,000 places in Gatlinburg willing to sell you coffee, fudge, pancakes, taffy, or some combination of all four. Tucked away inside The Village, Coffee & Company has that hidden gem feel that makes you wonder how many people walk right past it without realizing what's waiting inside. The coffee itself is solid. One thing I appreciated was the balance. Too many coffee shops seem to believe that foam should either completely dominate the drink or be absent altogether. Here, the ratio of coffee to froth was right where it should be, allowing the coffee itself to remain the star of the show. I ordered a flavored coffee, and while I wasn't completely in love with the particular caramel syrup they use, that's more personal preference than criticism. Coffee flavors are a bit like pizza toppings... ask ten people and you'll get twelve opinions. The drink was still enjoyable and well made. The staff deserves credit as well. Friendly, efficient, and quick without making the experience feel rushed. They seemed genuinely happy to be there, which isn't always guaranteed when dealing with tourists before they've had their caffeine. What I like most about Coffee & Company is that it knows exactly what it is. It's not trying to be a trendy coffee laboratory where your drink arrives after a 15-minute explanation of bean origins and atmospheric conditions during harvest season. It's simply a really good coffee shop serving really good coffee in a charming location. Would I walk a mile for it? Absolutely. Would I walk five miles? Let's not get carried away. Four stars. A hidden gem that's worth seeking out, especially if you're wandering through The Village Shops and need a quality cup of coffee to fuel your next round of Gatlinburg adventures.