OK so I previously have given this review before and it was super bad because of the amount of time that I was trapped in the drive-through. With the fabulous invention that Starbucks made with the app and mobile ordering I will have to say that this is now one of my go to locations. My drink is semi high maintenance I would say and I used to have to give a couple more instructions once I would get to the location to pick up my mobile order because the app doesn't allow anywhere for a little comments section. It would be really great and help with the efficiency of the mobile ordering by adding that little feature. So like when I'm in drive through I'm always requesting a Venti cup for my grande drink just because I tend to spill when I'm driving on the 405 north.... So with the mobile app I get there and then either ask for a venti cup or for them to put it in on for me. I also request a short cup of whip with a spoon for my 4yr old and that isn't an orderable item since it is free. So to get to my review. I come to this location nearly 5 times a week because my child's school is a block down the road. Matt has been amazing and remembers my requests that aren't able to be added in on the mobile order bc of the feature lacking and THAT is really impressive customer service. Matt greets me with a smile and knows my name and always has my special order ready. Excellent job! There's also another girl that works at Starbucks I don't remember her name and so if I remember it or see her I will update ithis--but she also recognizes my order when it comes through the machine and knows most of the modifiers that I have and has my drink pretty much ready by the time I get there. I truly appreciate the extra mile these two members go to make my morning easier. It may seem small to them but really it is awesome and I appreciate it greatly!! By anticipating my needs they help me not only with my coffee fix but also to get my daughter to school on time and me to work. Thanks guys!! read more

This might be the most efficient Starbucks I've ever been to. The drive thru is so quick. They made my drink perfectly and the sandwich was nice and hot. Good service too. Going to make this my go to Starbucks! read more

If anyone knows me they know I LOVE my coffee! had to stop by yesturday because of the convinient drive thru. Long story short they made THEE best carmel Frappuccino. Kudos to the Barista that made it (wish I knew who it was) read more

Unique design of the building structure. Its convenient, since it's closer by to school. Same service as most starbucks.

The service at this location is always the best. The order is always correct and I have to admit that it is pretty great that when they see your car, they start your order (well my daughter's that is). read more

Amazing customer service at this location :-) they are VERY fast and always do their job with a sincere smile. I will go out of my way to get coffee at this location. GREAT JOB! read more

This Starbucks is my 8am go-to. Shout out to Stephen who has memorized & trademarked my moms beverage and greets us by name. Stephen always is chipper, has a great smile on his face & is a hard worker. There is one particular gal (who's name I forgot) with black hair/fair skin who never sheds a single smile or says anything above basic... But that can be looked past with the service & other fantastic employees. The drinks & food choices are always made well with just the right amount of flavor (sweetness, warmth, etc.). Thank you Starbucks on golden west & natal for 5 star service! read more

I absolutely love this Starbucks. There's a really sweet guy with nice hair and a cool moustache who is always so welcoming and he even complimented my hair the other day! It made my day!! There's also a girl names Candice who is always so so SO kind. Whoever does the hiring for this location is doing an excellent job. read more

I am so pleased with this starbucks location. every time I pull up This very nice young gentleman named Craig never fails me!, always has a happy positive attitude! it rubs off on me HAHA. LOVE how fast the service is and i have NEVER had a problem with my drinks... i always stick to the green tea frapp anyway haha.. But overall THE BEST i mean THE BEST customer service any starbucks has given me! KEEP IT UP GUYS YOU'RE DOING GREAT! read more

Purpose: Getting a mini caramel frappucino Service: Excellent. I ordered a mini frap today just for the cup, but they accidently made me a venti. They were going to remake the drink, but I said it was ok. They gave me the venti for the mini frap price. On top of that they also gave me an empty mini cup. That made my day. Thank you for understanding and being kind. Drink: The caramel frap was good and thick just as requested. Tip: Please tip for great service or at least leave a positive review. read more

The customer service here is below average. The service is slow at times and I've had issues with my orders. When I gave a suggestion to the store manager about possibly placing a trash can at the drive through exit, his reply was rude and condescending. I have finally reported this store to their corporate office. An investigation is now open. Hopefully they can resolve the issues and improve this location. If you have had issues at this store, contact their corporate office at (800) 235-2883. For now try the Starbucks off Edinger in HB just west of Beach Blvd. read more

Andrea reason why you seen this Starbucks Built so fast is cause it was 100% pre-fabricated and shipped as 3 modular units. It took about 3 days to set the building and another 2 weeks before it became fully functional. Cant wait to stop and see the finish product. it took us 8 weeks to build. www.madisonind.com. read more

Customer service was great and drinks were made correctly and quickly. There is only outside patio seating. The only con I would say is that there are no plugs to charge my laptop while doing homework on the patio. read more

Starbucks - Black tea - Coffee & Tea Near Me - Westminster, California

I love this Starbucks. I work across the street so coming here before my morning shifts is a musttt. This Starbucks has the nicest employees they're always super cheerful and friendly. They arent perfect they asked if I wanted my croissant warmed up and I said yes and they didnt end up warming it up but whatever no big deal. If you plan on getting extra caramel drizzle you really have to exaggerate. Your paying extra for it and they hardly put any. Its happened to me twice here so I just stopped ordering it but besides that this location is awesome. read more

Come here all the time, friendly employees always get the order right. Very convenient and good people

Nice place and layout is gorgeous. Love drinking coffee outside. What did suck is that we got here at 8:47 and i cant use the restroom cause its night time. And they close at 10pm. Would be nice to have it open during business hrs read more

Starbucks - Latte and frap - Coffee & Tea Near Me - Westminster, California

This place is the slowest drive through starbucks I've been to. The orders are made faster than the orders are given out so you get your iced drinks melted, and hot drinks cold. What a waste of my birthday drink :( read more

I work in the area and I'm always there bright and early to grab breakfast! The staff is always super friendly! This location is extremely busy as it has a drive-thru as well as a walk up window, but the team always seems professional, efficient and I always get great service! Thanks for brightening up my morning! read more

Drive-thru line is always long, but don't let that detour you... The line goes quick. Coffee/espresso always tastes fresh, orders are done right. Employees are super friendly and more than helpful if you have questions. This is my favorite Starbucks location, I will drive out of my way to get my coffee from this location. I highly recommend. read more

This is my go to Starbucks during the weekend. Their drive thru moves really fast, even if it is really busy. My only complaint today is the creepy face camera on the drive thru menu that started operating today. This morning I felt very uncomfortable ordering my coffee while I felt being stared at all the time. Please remove the face camera from the drive thru menu. read more

There were 8 workers in this tiny establishment and it took 15 + minutes for my drink to come out while employees were on breaks ordering they're own drinks and they were coming right out while customers waited in the sun. Plus, once my drunk came out (Carmel macchiato iced) there was no Carmel in it! Disappointed. read more

The drive thru is way better than the walk up window. I've only used it once but they took so long getting through orders and actually delivering it to the customers. Iced caramel macchiatos are actually pretty simple and I've never had it take so long to "make." Use the drive-thru! read more

Ok, so I made a yelp just to review this Starbucks. Today I drove through at about 6:50 and ordered drinks and breakfast for my three children and I. This is never an easy task as they all have trouble deciding what they want. The man at the drive through window , Matt, was super patient and kind and even made time to have conversation with all three kids . It is my 9 year olds birthday and he wrote happy birthday on her cup and even put pink sprinkles on her drink. When we went to pay the computer was down and they took care of our drinks for us ! Even in their busy hour and at the most hectic time Matt made time to be friendly patient and kind . Great job Matt read more

Always friendly and always generous. The best drive thru Starbucks! They are fast and they make the drinks great. I never have an issue here. read more

Service is great. Their bathrooms, however, are gross! I was there tonight, Saturday, around 8pm.

I'm not sure what's going on with this location but over the last month or two I have noticed a huge decline in the customer service here. This has been my go to Starbucks for years and felt I was familiar with the awesome people who worked here, but lately I never see any of the regular employees and there seems to always be new faces and their service seems very inexperienced. Is this a training center?? The last 3 days I have gone at different times and the drive thru line has been at least 10 cars long. This morning I made a mobile order like I always do before work and still had to wait about 5 minutes to grab my coffee because the window line was so long, or on another occasion my mobile order had not even been made yet. The other day I ordered an iced drink and was given a hot version of the drink and the hot drink I ordered was a completely different drink That I was given. The worst was one day I ordered an iced caramel macchiato and when it was handed it to me I asked if this was my correct order because it was incredibly light in color. I was told that's the way it looks even though I always order this drink. I took my first sip after I drove off to discover the drink tasted like milk, water, and caramel syrup. After having another friend taste it we were both certain there was no coffee in the drink. What a waste of money. I miss my old Starbucks! :( read more

One star for this trip. The drive thru was extra busy as well as the walk up window. Ordered my usual and my breakfast sandwich was ice cold and not warm at all. Can't even eat it. Upset I just waisted $3. read more

I like this Starbucks! I went here this morning and I got a drink that was super yummy. It is a very nice building, there is no inside seating though. One time I didn't like my drink and he happily remade it. They are very nice here! read more

Drinks don't always come out that great I asked for decaf one time and swear they just gave me steamed flavored milk. Although very quick service I wish the drinks tasted a little better everyone's always very nice too read more

Just received the best service ever! Plus they made my drinks perfect. Best service and best tasting drinks from any Starbucks ever!

Customer Service when they're slow isn't the best. 3 girls standing around without anyone in drive thru so I proceeded to walk up. Stood there for 2mins and nobody acknowledged me...until I tapped on the walk up window and the girl assigned to the walk up window opened it. I asked if walk up was closed and she rolled her eyes and sarcastically said "we're open". I replied "oh I didn't think you were because nobody inside acknowledged that I was standing here" .... even though all 3 girls looked right at me. She replied "oh that's because I'm doing walk up and I was doing something else and didn't see you". Apparently there is a tiff among the girls inside because as she went to get my item one of the other girls bumped into her and didn't say sorry and there was more eye rolling. Perhaps a word of wisdom to the millennials who are working customer service jobs....it's about team work and not personal differences. Maybe Starbucks next training should focus on that?!? read more

Every worker at this Starbucks that I have met is really nice and really friendly! In the morning before I go to school I usually go to this one thru the drive thru. There isn't much seating, it's only out doors, but the workers happiness makes up for it. read more

This is the WORST Starbucks I have ever been to. All the people that work there are so rude and will not accommodate you at all. I was there earlier in the day bought a drink but because I didn't stay there in their PATIO they would not give me a refill. And on top of that I'm a gold member I get free refills anyways. If you want friendly service and decent cup of coffee DO NOT I REPEAT DO NOT COME TO THIS STARBUCKS. YOU WILL BE VERY DISAPPOINTED!!!!!! This place doesn't even deserve one star read more

I love this place! There was a barista named Vanessa that was extremely nice! And helpful! Her customer care was far beyond point! With a big smile! No walk in lobby but a outdoor patio area and drive thru! Deffinetly coming back! read more

Absolutely love this place! Very nice people and quick service. This location makes the best fraps! They already know my drinks and i never have to wait long for my drink. Great customer service! read more

So I come at 5:26 to get coffee because I ordered online and expected it to be done by the time I get here but it isn't. I then get yelled at that they're not open yet. I tried asking about my online order but got ignored. How rude. read more

Are you looking for a refreshing beverage? Why don't you go to Starbucks and get a delicious caramel frappuccino with whip cream? Because Starbucks has variety of things, you can sample a plethora of products. Whenever I go to Starbucks, I get a scrumptious caramel frappuccino and one of their flavourful sausage breakfast sandwiches. You can go there and relax with friends or family. I go there to relax or to do my homework, but I also go with my friends to socialize. Starbucks is a jovial place to be; furthermore, I love the serene music they play. The only thing I disdain about Starbucks is their mocha frappuccino, making the flavor too strong. I just find that too strong. I took a hiatus on Starbucks, but I'm yearning for their caramel cappuccino. Starbucks has sufficient of space for people to visit and relax. People, who sometimes get lethargic being at home, go to starbucks to get caffeine. Starbucks sell an abundance of items. They sell Starbucks cups, snacks, hot and cold beverages, and many more items. When I get ravenous in the morning, I get a breakfast sandwich with a hot chocolate. My objective is to make it to starbucks everyday before school. read more