We had a problem with our A/C upstairs. We called American Home Shield who connected us with Starlight. They called right away to schedule an appointment and Vitalii arrived within the given window. He was competent, efficient and diagnosed the problem and fixed it. Happy with Starlight and Vitalii and highly recommend them. read more

insurance company called them to check on my AC zoning issue. when the technician left, i noticed that the zoning system is totally gone, and i can called the technician , he came back checked it and said it just need to wait for a few minutes to come back. then he left , but after a few hours it's still not working, i called and text them again, no response anymore, and when i contacted my insurance company, they said Starlight stated that they didn't touch any parts on my AC.... read more

I used Starlight for annual maintenance through AHS. Overall very good work. Vitalii came by on time. He was professional and thorough. My beef is with AHS - they don't give you the details of what's covered. I'm satisfied with Starlight and would use them again but AHS?? I don't think it's great at all - I'd rather just call qualified technicians for my home needs. read more

If I could give less than a star I would. These idiots came to make a small repair and rewired the motor wrong on my unit which burnt the motor out, costing me now $1500 to replace. They offer no warranty on service, they charged me $35 for a $5 air filter. I HIGHLY recommend you take your business elsewhere. read more

Like Shannon B, our A/C went out recently (of course at the hottest part of the summer) and our home warranty company sent Starlight. They booked an appointment quickly, confirmed when he was on the way and fixed the problem promptly. The technician even taught me what to do to avoid the problem in the future. I know it is confusing when you read a 5-star rating next to a 1-star, but based on my experience, I would recommend them. read more

The technician (Vitalii) came promptly, inspected our furnace and wrote up the final report all in 15-20 minutes, as promised. We previously used a different company where the tech guy basically told us we needed to replace the whole furnace; Vitalii said everything is working fine! Everything went smoothly and he was very professional; we will likely use them for the a/c preseason inspection come spring time. read more

Excellent service coupled with excellent response time. They came out the same day I called although the issue I had was not related to their work. Still, they fixed the issue and walked out; free, no charge. This is the art of "customer service". read more

Air conditioning broke in the middle of a heat wave. In kess than 24 hours all my problems were solved. The technician arrived on time and in a face mask explained things clearly to me in a way i could understand. Identified the problem in less that 15 minutes. I understand not all problems can be fixed so easily but i felt very confident that my starlight knew what they were doing and am very happy with the repair. Highly recommend this company. read more

We are happy with the service and got heat flowing through our home again during these cold winter days and nights thanks again.

Getting ready for the hot weather the last few days, we were upset to see that the air conditioner was not working. Only the fan was turning on, so we booked with Starlight and Vitalii came over to repair. After only 30 min. he fixed the problem and got it working again! Great customer service and we couldn't be happier to have a working ac unit again! Thank you for your fast help! read more

Evan was courteous, professional and accomplished diagnostics and service in a very efficient manner. I was impressed.

Valentin arrived at the specified time and took great pains to repair my air conditioner. It was just blowing hot air and of course it was during a hot spell. He found the problem quickly and corrected it. He was very professional and took great pains to be sure that I understood what went wrong and how to maintain in the future. Thanks again for the good job. read more

This company was contracted by home warranty. The tech cams out and fixed my leak but then tried to charge me 750 dollars for 10 lbs of Freon. You can buy the container for 175 bucks on amazon. I decided to go with a company who wasn't interested in gouging me however they did not leave the AC in a condition to get it refilled. When I called to complain a man named Sasha said I was dumb. Go somewhere else for AC work. read more

My home warranty company sent Even from Starlight to repair my A/C system and I couldn't be happier. Evan was extremely professional, friendly, informative, and he was punctual! Evan explained what was wrong and what he was going to do before he did it. Thank you Evan for your service and professionalism. I highly recommend Starlight if you have any issues with your HVAC system. read more

Starlight HVAC via AHS came to service my unit that wasn't working. They told me that the 32 yr old condenser coil was leaking and couldn't be replaced so they would advise AHS. Seemed reasonable at 32 years. Unfortunately their write up said the cause of the damaged coil was "pet urine" which is not covered. Our dog has literally never been on that side of the house and she's a female so can't possibly urinate in that direction. 100% positive that's not it. I called them to ask how they possibly came up with that finding and what evidence did they have to make such an outrageous claim. No answer. I told them they should know I wouldn't do the work with them even if AHS didn't cover it, and at that point they said "don't call us again" and hung up. Enough said. Done! You should be too! They make up a bogus reason so AHS denies the claim as they probably make 3x the money when the homeowner pays them directly vs what AHS will pay them. read more

My request was quickly responded and the service was quickly scheduled. Although I cancelled the service due to unexpected reasons, I appreciate their service and will recommend this company to my friends. read more

I was entitled to a free HVAC tune up through American Home Shield and they turned the job over to Starlight HVAC, who called me as soon as they got the request. They scheduled me immediately and gave me a window of time in which their tech would be there. The tech assigned to me was Sebastian, who kept me informed of when he would be arriving. When he got here, he asked a few questions to make sure he knew what I needed him to do, and when I explained it was just for the free HVAC heater tune up that came with my AHS policy, he got right on it. After he was finished, he explained what he had done, and what he had or hadn't seen, and thankfully he didn't find anything that needed to be repaired. Since my system is over 20 years, old we talked about what could go wrong with a system this old in the future, and he gave me some pricing should I ever want to replace the system. Sebastian was great. He was pleasant, efficient, very professional, and when he explained things to me, he did so in a manner that I could fully understand. I usually don't have much confidence in the techs AHS sends me, but Sebastian gained my full trust, and I would definitely want him doing any future repairs or when the time comes, installing a new system. Thanks Sebastian for the excellent service. You are truly an asset to this company!! read more

These guys are excellent in what they do. They were professional, knowledgeable and also very friendly and willing to listen to every concern I had about my new a/c installation. They worked quickly and were a quality company to do business with. Do not hesitate to use them in your a/c heating needs. You will be hard pressed to find a better place to go. Terry read more

The original experience I had with Starlight was a positive one. I even referred them to my neighbor. They came to my house as a contractor working with American Home Shield (that should have been my first clue). Starlight came to my home on 4 different occasions within 30 days for the same complaint. Working with an old system I tried to understand the complexity of the repair. I did think that Valentin provided good thorough service. However, when it came time to admit that they could not repair the unit the report was written so that the blame fell on me the homeowner. The insurance will not cover the replacement and will no longer provide service fore the air conditioner. I reached out to Starlight for support immediately to no avail. How it took Starlight 4 visits to my home to determine I had smashed the unit is beyond me. In my effort to reach out to them I received a reply to the effect of, it is what it is. By the way they do not answer their phones but communicate quite promptly to texts. I feel that Starlight is rewarded by American Home Shield when they are able to deny a claim to a homeowner. It seems that they write reports in words that limit American Home Shields liability. I was prepared to permit Starlight to replace both my AC and heater with an upgrade. I, would now, no longer give them the time of day. This is not just sour grapes. Over the course of 30 days I have suffered in my home during an unusual long hot heat spell in Socal. The contractor that American Home Shield sent out to provide a second opinion, Marina Air, made no mention of any damage to the unit. They determined that the thermostat was bad. They replaced the thermostat and the issue with the constant running of my unit has been solved. In one 30 minute appointment I might add. Just say NO to Starlight HVAC. read more

I had had Starlight HVAC out to repair my Air Conditioning system. I had to have someone add freon to my system every year, so I addressed this issue to Starlight. They recommended to perform an isolation leak test. They found the leak, luckily it was repairable. They welded off the leak, and re-charged my AC system. It is now working well. I enjoyed their service and flexible scheduling. read more

Punctual, friendly, explained what the service would entail and then went over everything that was done. Very professional.

Starlight was an AHS referral. A Saturday call to them resulted in a Tuesday appointment. The tech quickly diagnosed our HVAC system and replaced a blown fuse in the unit - solving the problem in a professional way with no accompanying drama. read more

I scheduled an ac inspection through my home warranty. The technician they sent arrived within the designated time frame. Evan was professional and courteous. When he completed the inspection, he explained his findings and recommendations in easily understood terms. read more

These guys are always on time and do a great job! They stand by their work and they are super about getting back to you when contacted.

Do NOT use this company. This company is dishonest! This company was sent to me by my home warranty company, American Home Shield. This was the 2nd Air Conditioning company AHS sent to my home due to problems with my AC. The first AC company said it was an electrical problem and sent an electrician, who did change the breakers, but said it is definitely an AC problem, as all the electricity is working correctly. As the first AC company that AHS sent to my home was the worst and most rude technician I have had in my home in 30 years and I had registerred a complaint, they could not send the same company back when the electrician told AHS it was an AC issue. The electrician wrote, "The AC unit is showing signs of much failure as it comes on and off and runs for 10 min., shuts off. Different tech is needed." AHS sent Starlight HVAC. The tech from Starlight HVAC came and told me that my compressor was not working well due to age. At the same time, he told me that I needed a new fuse box and a conduit. However, when he gave me his report, the report that was sent to my home warranty company, he wrote, "....There is no fuse box, not up to code. It has to be instralled. There is no conduit for low voltage line and locking cups." He also wrote, "To replace the system through AHS upgrade program $6,565.00." He told me this was a deal, because it normally costs $10,000. This was the 2nd AC company in my home through AHS and the 2nd one who tried to get me to spend money. Not only that, the tech would use a Goodman unit, which I've read are costly to maintain. I had a fuse and I knew there was no problem with it, as I had just had an electrician to my home and if it were not "up to code", then my home would never have passed inspection and the electrician would have said so. I knew he was not telling the truth. Of course, I then received an email from AHS saying they would not cover these costs. I called AHS and went in circles with the customer service person who kept telling me the AC tech was professional and if I disagreed, I could get a second opinion by an AC company they would choose. However, if that AC company agreed with Starlight, I would have to pay the $100 fee for the service call. I asked to speak with a Supervisor, which never happened. By that point, I realized that the AC company and AHS were obviously in cahoots with each other. I didn't trust either of them, so I looked up reviews for Starlight HVAC and other AC companies. I chose a company that had a 5 star rating and only excellent reviews and was recommended by a friend who had just used them. The owner came to my home and for $7,000, I got a Carrier system, a new furnace, and a new digital thermostat. Not only that, I had him look at my unit, and he said that the "old unit compressor grounded out must replace AC." He said my fuse was definitely up to code. It just clarified even more that Starlight HVAC and AHS are working together to keep money in their pockets or make extra money off of their customers rather than conducting honest business. Don't use this company or AHS for that matter. They are both dishonest. read more

Been having an ongoing issue with my AC system, and I nearly gave up on it being repaired. Luckily, I was connected with Starlight HVAC. First impression was amazing, they called right away, scheduled a convenient appointment. I even got a text reminder. Technician who came out was very thorough about explaining the problem and providing resolution. The price was fair, and now my AC system is working great. Definitely going to sign up with them for an annual maintenance, and will recommend them to other home owners. read more

We tried to use these guys from insurance and they were so inflexible. I had to wait half a day for them to call me, so they could make an appointment to come to my home. then eventually when they called me, the guy Basha, told me i was impatient! Ya, it's hot outside and my AC is not working, i am going to be impatient! Then he tells me his tech will come the next day and do a diagnosis and they can only do the work several weeks out! Why would i need a company like that!!! I will NEVER work with these guys! Ever!!!! read more

I had an issue with my AC unit not cooling at all. My technician Vitalii came by early during our discussed time (I got a 3 hour window of when he might show up and he came right at the start of it) and gave me a clear description of what was wrong and promptly fixed it. He was very professional and was easily able to explain everything wrong with my unit (burnt fuse and condenser +needed more freon) as I had 0 prior knowledge about air conditioning. Would definitely recommend. read more

Was assigned Starlight HVAC from my home warranty. Called on a Sunday and within an hour Sasha called to set up an appointment for the next day. They came within the time frame specified and also called 30 minutes to let me know they were on there way. Both gentlemen were very courteous and efficient. Sasha explained the diagnoses to where I can fully understand, fixed the problem and now my A/C is up and running again. They seemed very honest and didn't try to upsale anything beyond what they were there for. Would highly recommend them. I had them put me on there list for a yearly check-up. Thanks guys and stay honest and awesome as you are. read more

BEWARE! Based on my experience with the company they are dishonest and can not be trusted. They were referred by American Home Shield warranty which was the first sign to be skeptical. Their arrangement seems to be suspect as with other reviewers whom have dealt with them through AHS. ASH was soliciting AC tune ups through Starlight and I got suckered into it. Starlight said that my system needed 4 pounds of refrigerant. This seemed excessive as I have a small AC unit for a small single story house and the AC was doing great cooling very fast the last time temps were above 90. Subsequently I contacted a reputable HVAC company and was told the system had near maximum pressure with quick max cooling which indicated that added refrigerant would not be appropriate. The arrangement Starlight has with ASH appears to be to generate work for Starlight and a service fee for AHS. BEWARE! read more

I had this company come out through my home warranty company. They called me soon after I requested AC service. They showed up on time, called in advance. Both gentlemen who showed up were very polite, did a thorough diagnosis, and explained what the issue was. I was very pleased with the repair, will definitely keep them on my contractors list, recommend to everyone. They seem like honest and respectful guys. read more

Starlight came out through my home warranty protection plan. They guys were on time and called in advance, which I really appreciate. They were able to fix my leaking evap coil. Also repaired my wiring, and even though that wasn't covered by my home warranty plan, they gave me a good price and I was happy with the end result. Definitely recommend to other home owners. read more

Read this review first before calling Starlight HVAC or your home warranty company. They come to my house through the American Home Shield home warranty company. The problem was a loose wire inside the thermostat for which, they will recevie a minimal service fee from the AHS. When the repair is minimal, however, they will try to come up with items such as un-warranted code upgrades and offer to remedy the hypothetical issue at extremely high prices. If you refuse to pay them, then they threaten to shut-off the gas line.They make a report to the home warranty company in such a way that home warranty company will deny, but requires you to fix it and pay for it. If you need help and call the home warranty company, make sure to mention to send someone else to do the service. Sasha (the owner) and Evan are untrustworthy and we need to tell home warranty company to drop them from their list. I hope you find this review helpful. read more

I had a really good experience with them. Other companies that have been out in the past always tried to sell me a new system. I liked that their technician was able to perform a repair and was not pushing to just replace everything. It was easy to set up an appointment, and they gave me a courtesy call in advance. It is hard to find a contractor you can trust these days, I am glad I was able to find a good HVAC company. read more