My wife and I are retired and wanted to purchase a significant boat upgrade from what we currently…read morehad to serve for both fishing and recreation for ourselves, our children & grandchildren. After researching and visiting and communicating with other dealers, we made an appointment and made a trip to Hennepin Marine. Deciding our wants, needs, and budget were all important in our final decision. Our sales representative that we met with on our two visits there before ordering our boat was Adam. He could not have been better to work with on getting to exactly what we wanted for every aspect of our boat. Adam was knowledgeable, extremely helpful, very patient, and never ever pushy. The kind of guy you look forward to dealing with long term. In addition we met and visited with the owner, Rick, who also a great guy and very helpful & knowledgeable. Although Hennepin Marine was a few hours drive for us and there were other dealers closer, we got exactly the boat we wanted, at a very fair price, and from a dealer we will enjoy working with for years to come. We can't recommend them enough.

From the owner: Hennepin Marine Provides Boat Dealer, Boat Service & Repair, New & Used Fishing Boats, New & Used…read morePontoon Boats, New & Used Outboard Motors, And New & Used Tri-Toons To The Hennepin, IL Area.

Bedford Sales & Outdoors which is recently under new ownership needs vast improvement in the…read moreService area. I needed my thirty year Johnson 4.5 HP outboard serviced, as i have done every year Spring. (My previous tech retired so I though I would try Bedford.) I called this AM and spoke to the receptionist and told her the age and the brand. She was polite and said she would have to check with Service. She returned to the phone and told me it would be no problem for them. I had to drive an hour to Bedford only to be told by their Service that they would not work on a Johnson that old. I asked if they could at least change the lower unit lube and they suggested I just do it myself. So on my return trip home, I called the receptionist and she remembered very well her affirmation to me that they would work on my outboard! She said she would make it right and put me on hold. She got the owner to talk to me and the owner said there is nothing they can do for me. I'm 72 years old and this is the first bad review I have posted to social media.

This place is beyond a joke. I brought my vexus dvx 20 in to have the livewell fixed (wouldn't…read moredrain), fix a navigation light that wouldn't turn on, and realign the windshield which wouldn't open and close correctly without rubbing. I dropped my boat off the first week of January 2023. It is now March 22nd 2023 and I still don't have my boat back. 2.5-3 mo the to fix 3 very basic things. My dealership in Wisconsin which I purchased the boat from told me to go get my boat and drop it off to them and they would have it ready in 3-4 days and that's with installing a new trolling motor I purchased from them. I will never bring my boat to Bedford ever again nor would I recommend anyone else to do so.

BUYER BEWARE !!! Bought a boat from them with " a recent survey " they advertised with....months…read morelater we found transom Rot !!! 10K Fix thanks Grand sport center !!!! DO NOT use there surveys !!!! See other YELP reviews SAME STORY !!!

First time buyer with Grand Sport Center - definitely will be a return customer. Stopped in the…read moreLake in the Hills location to casually look at some boats and we were informed of a boat at their Morris location more closely meeting our needs. No pressure, no push to buy something in stock there. We took the drive to Morris that afternoon and were met by Jerry. He not only took the time to show us the boat of interest, but also took the time to let us browse and ask questions of their other in stock boats. We left without buying a boat and with no pressure. We purchased the next day! Jerry was great to work with and held the boat for us longer than we had originally agreed to. Awesome to work with and the boat was spotless when we finally picked it up. They are dealing with used boats and there are going to be potential issues that go unnoticed....can't always blame the dealer. No issues to date with our purchase. Give them a chance and check them out! Re: 2004 Eliminator 211 Skier

Great boat shop. The owner is extremely helpful and knowledgeable. Very upfront with pricing and…read moreservice. Will definitely continue using them

I took my Lund boat and 50 hp Mercury motor to Boats R Us to have some some work done. While going…read moreover the motor they saw that the fuel cooler was dripping a little water. There was an o-ring that was bulging from the bottom fitting on the air cooler and I was told that the entire fuel cooler would have to be replaced. Cost of the part was $550 which i paid up front but the part was on back order and I was told it would be be delivered in 2 weeks. Ten weeks later the part was still not in and I was told it would be at least another 4 weeks. Cancelled the order for the part and took my boat to another marine service that replaced the o-ring and my boat runs great now with no leaking at the fuel cooler. I don't know if this place is dishonest or just inept but I will never take anything back to Boats R Us.

I bought my first boat ever at an outdoor show this past January, from Lake Holiday Marina. As I…read morehad no place to store a boat at that point in time, my salesman, Parker, indicated they would hold the boat for me until the weather broke. That gave me plenty of time to make room to park the boat at my property. There was no storage fee for this. A big advantage for me was that because they are a marina, when I went to pick up boat, Parker took me out on the lake and showed me the nuances and safety features of operating the boat. Again, this was my first time owning a boat, so being able to pick up my boat at the dock vs a dealer's show room was a big plus. As often happens with a new vehicle, weather it be a car or a boat, I had a couple minor problems, e.g. a defective battery. I had also broken a couple of the tire down clips and the winch was bent which made bringing the boat onto the trailer difficult. I contacted Parker, who introduced me to Greg the Service Manager. Greg is a great guy and really easy to get along with. He offered to fix everything, albeit much of the work was under warranty, with no fuss or condescending "how did YOU do this?", or otherwise implying everything was fault. I can't say enough about what great guys Parker and Greg are to work with. At no time did I feel pressured to buy anything. Both guys are eager to help and readily available to answer questions. Parker was extremely patient in dealing with my "newbie" phone calls! One while actually on a lake fishing! If you are in the market for a new boat, definitely check these guys out.

This business is awful. The owner Tom called me and accused us of picking up our boat without…read morepaying for it and threatened us with legal action! I told him we'd paid for it and hadn't picked up the boat and that he needed to find our property and HE LAUGHED AT ME and said he wasn't interested in finding my property. He then had his secretary or office manager call me back to tell me that everything was paid WEEKS ago and to confirm that we picked up the boat. I told her we hadn't and about Tom's response. She ultimately found our boat and we have it now, but we will NEVER do business with them again. Stay away from this place unless you want to be threatened, laughed at and have your property lost-when you are in the right.

5 isn't enough stars. Seriously. Niegel is honest and works hard. Super good with communication and…read morehis prices are super fair. Will not take my boat anywhere else.

From the owner: Boat Service Customization…read moreMotors Boat Storage Winter Storage Boat Detailing Over 7 Years of Experience Products: Amsoil Accessories Services: Power Boat and Motor Repair and Service Personal Watercraft Repair Jet Ski Repair Repair Boat Winterization and Summarization Boat Oil Changes Engine Rebuilds Tune-Ups Repairs Brands: All Makes and Models Location Facts: Down the River from the Bridge Where the River Meets the Bend Located South of Muscatine

We purchased a boat for my son from Buell's. Drove 3 hours back and forth a few times to finalize…read moresale. We weren't disappointed. Staff is very friendly and helpful. The boat was upgraded in a very timely manner and to Neil's wishes. He LOVES his boat. Would buy from Buell's again.

If you are in the market for a boat or if you need service work Please reach out to Jake at Buell's…read moreMarine in Canton Illinois They are amazing people to deal with and really go above and beyond for their customers. Over the years I have bought a few boats and this by far is my best experience I have ever had while looking for a boat! I bought a used consignment boat and I received service like I was buying a brand new boat! From the first call with Jake on this boat I was impressed and then when I went to see it after I agreed to buy it ( yes I did buy it sight unseen ) I was absolutely blown away by the level of professionalism and customer service I received! and to no surprise the boat is perfect! I can't wait for Spring to get here and to get out on my Ranger from Buell's Marine!!! Thank you Jake, Barb and Tad!

Stay away. This guy Fred is a scam artist. Will offer to sell your boat for x amount then later you…read moremay walk away with nothing. Don't go here to sell your boat.

Purchased and take my boat here to be serviced. Excellent service every time, very lucky to have…read moreFred so close to home!