Do not use this stone fabricator. Our friends paid him thousands for a job and all they got was excuses and nothing else. He skipped town and didn't finish the work as promised. Fraud comes to mind. This individual also doesn't appear to have a license - nothing shows up on the state website. Avoid! read more

I had a really pleasant experience with Stasya Tile/Stone in my home renovation journey. The process has had its ups and downs, but Jon and his crew were consistent in making sire that my flooring and tile needs would be taken care of. They helped me with updating my home floors and bathroom tiles - and that was the best decision I could make. I wish I would have taken Jon's advice on going a lighter color for my bathroom grout...but I'm still happy with the end result. I'd definitely go back to Stasya Tile in the future. This team is there to support you from start to finish. I'd recommend Jon to anyone looking for a professional, reliable, and personable tile/floor source. read more

Stasya Tile & Stone - Bathroom tile - Kitchen & Bath Near Me - Sylmar, California

In 2022, I purchased flooring, countertops, and tile from Staysa for a kitchen and bathroom remodel. During the design and sales process, Jon-E seemed incredibly responsive and helpful. However, once the payments were made, communication stopped. I have since experienced problems with both the bathroom tile and the flooring. Jon-E simply dropped off a new box of tile on my doorstep to replace the broken tiles and walked away, with no updates or further communication. The flooring started to fall apart about a year after installation, coming off in pieces throughout the entire house. Despite multiple calls, texts, and emails, Jon-E refuses to respond to my inquiries or provide any sort of support. I purchased 2800 square feet of flooring, and it now needs to be completely replaced. It is disappointing that a business owner would not have voicemail set up, not answer calls or texts, and provide such poor customer service. I would not recommend purchasing any materials from this business if you value longer term customer service. read more

I would give this company zero stars if I could. Terrible unprofessional owner Johnny. Dealing with Johnny over and was a pain. He acts likes a con artist. First he never told me my ceiling was slanted. It is slanted and therefore because he didn't check it out it caused many problems the dishwasher didn't line up. I had more work to do on the ceiling afterward. Anyways when i called him on it he was unprofessional and putting his crappy workmanship on me. Usually when I have had a problem with a contracter in the past they fixed it. I waited 10 years for a new kitchen and this is what I get! How's hearbreaking. This company is unprofessional with terrible workmanship. You deserve better don't use this company. read more

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Jon-E and David at Tile Boutique were so helpful and our entire downstairs looks absolutely amazing!!! (and it was hard to have someone do work for us because we've always done all the tiling ourselves). Jon-E made it painless!!! We highly recommend Tile Boutique Design Center!!! The 9" X 36" Porcelain Legno Bruno wood look tile we picked is incredible and we did the entire 1,200 square feet downstairs . . .it makes me smile every time I walk downstairs. We couldn't be happier with Moses and his crew who worked for 6 days on the floor tile with a very small grout joint that we requested . . . . Moses has such skill with tile and very personable!!! We had picked out Silver Lennon granite at Bedrosian's and Jon-E made it happen and it just looks amazing. Our fabricator/Installer picked the perfect location for the templates so show off the pattern. Our fabricator did an amazing job creating the edge detail I wanted and installing it. Jon-E suggested an undulating larger white subway tile with platinum grout for our backsplash. I didn't know I needed movement in my white tiles till I saw it finished. The Platinum grout is a very light grey. Anyone considering going with the Legno Bruno tile, please contact Jon-E. We'd be happy to have anyone come view our installation. read more

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We just finished having our kitchen remodeled, it's perfect! Jon-E, owner of Stasia Tile & Stone Design Studio, is an amazing designer with a special eye for color, design and layout! As an added bonus, he is incredibly kind, respectful and a pleasure to work with! We met Jon-E through our GM. We were unsure about the tile and backsplash that we were looking at using in our kitchen. Our GM suggested that we meet with Jon-E to help with our decision. Our initial interview with Jon-E was over the phone due to COVD-19. He asked us to send pictures of our space along with ideas that we were looking to achieve. When Jon-E arrived at my house for our in-person meeting ( very COVID cautious ) he had samples with him based on what we had discussed over the phone and the pictures that we had sent to him. I was really impressed with what he brought with him, it was as though he had been in my house already and knew my taste. Throughout our remodel process Jon-E was readily available. We started with our picking out the specific tile we wanted, then moved to backsplash design and placement. As our project continued on, Jon-E became my advisor on everything. He has this special eye for color and design that I've never seen before. He helped design my backsplash and was here when our tile was set. We also replaced all of our flooring downstairs. I found it difficult to pick a floor during the remodel process. Jon-E suggested that we wait on picking out our floor until we had installed our cabinets and island. Great idea!! Once our kitchen was done, we could really visualize the perfect flooring. We used a Vinyl wide plank along with tile in our bathroom and laundry room. Jon-E helped us pick the grout color for all of tile downstairs, his suggestions were spot on! Our next job is to paint the kitchen and living room. Jon-E will be our expert then too! We cannot recommend Jon-E enough! We will definitely be reaching out to Jon-E for all future projects as well. read more

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We had a great experience with Stasya Boutique. Jon and Viviana came out to our home and walked through the spaces with us. They laid out a design plan and gave floor and tile suggestions. We replaced carpet in three bedrooms with a wood look tile and completely reimagined a hall bathroom. They were responsive, had good pricing and super helpful during every step of the process. I highly recommend! read more

A very easy process working with Jon E. His design suggestions for us fit our style because he took the time to listen to what we had in mind and took us to the design center. His workers showed up on time and were professional. The phone call and text communication was spot on throughout the whole process. Our bathroom was finished quickly and beautifully. We are very happy with the results and have no complaints. I would highly recommend Stasya Stone and Tile Design Studio and wouldn't hesitate to use them again for our future projects. read more

Jon E. helped me pick out tile and stone for my downstairs bathroom and kitchen remodels. He listened to what I wanted and helped me make the perfect choices. He is very patient and professional. I would use him again on Amy next project. read more

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I went to Tile Boutique for a kitchen and bath remodel and it was the only place I had to go! Good selection of quartz and tile, and flooring materials too. Jon-E and David were very patient with me, as I changed my mind several times. The fabricator Martin and his guys did an excellent job with my countertops. I ended up going with a tile from Lowe's for my backsplash and the guy who installed it did a fabulous job, very intricate work. After the job was done Martin came to my house and scrubbed the quartz with acetone and gave me a cutting board made out of the quartz. I've gotten many compliments on my kitchen! Thank you Tile Boutique! read more

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I went to Tile Boutique looking for tile and a vanity top for my master bathroom. I did buy my quarts vanity top, dbl sink, 82 inches long from Tile Boutique. The selection of quartz is good and the prices are the best around. I did not buy my tile there, but their selection was impressive!! They really do care about their customers and making them happy! read more

Stopped in on a Saturday to scout out the selection here. I thought the selection was huge. I knew exactly what we wanted just was not sure on the color. We were able to take about 4-5 samples/displays home. Johnny came out by Tuesday for the estimate and followed up immediately on our quote. Went so smoothly. In the past takes us much longer to bite the bullet so to say. We were pleasantly surprised as we did need drywall repair too. Not only was better than expected but felt like they were truly honest. I did not get any kind of feeling i was getting robbed. In fact we stopped by another retailer and the price was much higher for the same product. Moses showed up on time, very nice, clean and they did an amazing job! We will be coming back here when we are ready to do our kitchen floors. Highly recommend. read more

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I used to drive all the way to the valley for my tile and wood needs because I am cheap but ever since walking into here I never had to go all the way down to the valley again! David took excellent care of me! Awesome customer service read more

Small to medium size parking lot and showroom. Various tiles on display and countertops too. If you're looking for backsplash tiles... they're scattered throughout the store and other patterns and colors are hidden behind each display. At first I thought there was just one pattern and color on the rack, but to my surprise there were five to ten other patterns and colors on each metal pole. So, you have to go through many sheets of tiles. You can buy the backsplash tiles by the case or by individual sheets. The guy behind the counter was on the phone the whole time we were in the store, so we couldn't ask more questions. But that's okay, we'll be back if we can't find an thing we like. Also, there were no prices on the shelves... not the usual type of store I'm use to. read more

If you DON'T like customer service, and DON'T like clean organized tile samples that are easy to view, and really DON'T want the tile sample they SUPPOSEDLY ordered for you, then this is the place for you!!!! Their dumpy showroom, unconcerned staff and lack of follow through was a huge disappointment. read more

We had Jon-E come out for an estimate almost 2 weeks ago. He said he would have it the next day. My husband went to get the estimate and it still wasn't ready. He said it would be finished in a couple of days. Well couple of days later it's still not ready and here we are almost 2 weeks later and we still don't have it. I wouldn't waste my time with this business if I were you. If they treat customers this badly on an estimate I can't imagine how they would treat them on an instillation job! Oh and they don't get the 1 star, I had to put it in order to post my review. They get a big fat 0! read more

Went into the store asked for a quote for a Bathroom remodel. They came to my house looked over the job and that is the last I heard from them. No quote no follow up nothing. read more

I have been doing a lot of remodelling in tge last year and tile boutique has been AMAZING!!!! I went to a lot of tile places in the very beginning but once I found tile boutique my search ended..best selection,great pricing,customer service awesome..highly recommend..thanks guys for all your help. You made something really complicated and overwhelming feel just a little more positive and enjoyable..your input was so helpful...thanks Ann Hoffman read more

We were all ready to go with this company and just needed the written quote. The in-home measure was done on Monday,11.13.17 (first red flag was an arrival that was an hour and a half early). After the quick measure, we were told we would have the quote the next day by 11:30. I called about 2 on Tuesday, when I had not heard anything and was told it would be ready Wednesday. On Wednesday, I called and was told that Johnny wasn't in that day. It would be ready Thursday. I finally got the quote on 12.5.17, over 3 weeks later. By that time we had already made a deposit with another company and our counter tops were installed 12.20.17. The quote from Tile Boutique was also $700 higher than other quotes and included a back splash we specifically said we did not want. I wish this company the best of luck, but in the future, ir you do not want to take a job, just say so. Don't leave a potential customer hanging. read more