I called on a Saturday afternoon because my dishwasher was leaking and it was starting to flood my…read morewhole kitchen. Megan answered and heard the panic in my voice and she talked to me about the steps for having someone come out. She had one of the technicians come out right away and help clean up the water and drying everything. They come back today to finish the tear down stuff. I appreciate the urgency from Jarvis Restoration!!

I called Jarvis for water damage restoration and couldn't be happier with the service I received…read more Jose was exceptional from the beginning of the project through completion. He kept me informed every step of the way, communicated clearly, and made sure I understood the process. His professionalism, responsiveness, and attention to detail made a stressful situation much easier to manage. The entire team was punctual, respectful, and did quality work while keeping the work area clean. It's rare to find a company that combines excellent workmanship with outstanding customer service. I highly recommend Jarvis and especially Jose for anyone needing water damage restoration services.

The way in which Casey the owner responded to my review should say it all. No accountability for my…read morehorrible experience with his workers. Complete denial instead of calling to apologize and rectify things immediately. That should tell people everything they need to know and make them run to another restoration company.

Expert & Professional from Start to Finish!…read more Our 5 Star rating is not an exaggeration & covers every aspect of our experience with South County Restoration from diagnostics, to front office communications, to repipers to drywallers, They were respectful of our home, our time & immediately responsive to our questions. Professionals from start to finish & I doubt one will find a better price. We didn't.

After finding a water leak in my home a friend recommended I call…read more Eco Century, and I'm so glad I did. Chris and Jeff both arrived in a very timely matter. I liked that they took the extra time to explain the process to me. They moved everything, and then put it back as well. I appreciated how they handled my personal belongings and how meticulous they were with details. They were very clean and no mess was left behind. This was very important to me, and is why I mention it. There wasn't a drop of water left, the floors were dry and treated. You could tell they enjoy their job. From beginning to end they were both very professional. A big thanks to Jeff & Chris at Eco Century!!!

Jeff and his crew including Tino and Amelio were absolutely wonderful to work with and we would…read morehire again in a heartbeat! We had a two different leaks; one was a repipe issue and one was a leak from a balcony in our open-air atrium in the middle of our house which left damage to our hard wood floors (which I hated anyway.) So after they fixed the balcony, we decided to put luxury vinyl flooring in since part of the wood was damaged. They saved us SO much money and time by recommending that they be placed right over the wood. I LOVE our new floors! Additionally, we re-piped the whole house which left well over 100 holes that needed to be patched (by the re-pipe company.) So his crew then painted the majority of our downstairs as well as some upstairs and they did a phenomenal job. There were a few other minor things that they did/fixed for us...quality of work was top notch. OH! And I gave Jeff a date that I was hoping the work would be completed by due to upcoming holidays and....they actually met that deadline! That NEVER happens! ;-) They showed up early/on time every day and stayed until 4:30 which was so perfect for my family's schedule. We also felt that pricing was very reasonable. The workers were all so nice and friendly, we almost miss seeing them everyday! haha But we don't miss the dust...but with that said, they did a GREAT job cleaning up every day. We recommend Eco Century without hesitation and definitely plan to hire them again for upcoming projects!

We used Elegant Improvement a remodel of our Condo and again for retiling the patio and Atrium…read more Both jobs turned out beautifully Bobby is super easy to deal with and very responsive. Pricing was very competitive. I highly recommend elegant improvement and wouldn't hesitate to use them again

This company does not return phone calls. I tried to get a bid from them, but if they can't even…read morereturn a phone call when they are trying to impress u and earn your biz, imagine how horrible they would after you sign a contract and make your down payment! I have no patience for people who cannot communicate.

Eddy arrived at our home at the agreed upon time and went right to work to provide an estimate for…read morea pin leak we had in our dining room ceiling. Eddy provided a very fair price for a relatively small amount of water damage to our dining room and ceiling. Eddy and his team were professional and communicated well. While other estimates were much higher, I do not believe that they could have provided any better workmanship. I would highly recommened them.

Eddy was great to work with! He was very responsive, and always replied to my inquiries in a timely…read moremanner. I felt like I didn't have to worry about the project with Eddy supervising it. I would definitely recommend him and his team for remediation.

First company to respond immediately and actually do the service I requested. Not only was Nicole…read moregreat at responding to me in a timely manner, but was able to get 2 ladies over to my home right away. I've reached out to several companies and had zero response or tell me they'll call me back and never do. Some even try to get me to do other services I don't need. Looks like I found exactly what I needed for a get price as well. The 2 ladies did such an amazing job cleaning, were very detailed and were super friendly. Would definitely want these 2 back next time.

I typically don't write reviews and debated on writing a review on here. I was provided a deep…read morecleaning service on 8/28. I allowed 2 women in my new home to clean for 4 hours, I came back to check on them and they shattered the glass shelf of my refridgerator. I spoke to their manager and they agreed to reimburse me $50 off for my quoted service (unfortunately I agreed and turns out I will be paying $100 or so to get the correct model of the glass frame along with shipping). The women that came to clean my home did such a poor job. You expect a spotless home for a deep cleaning but got the opposite. It looked like they didn't clean my home whatsoever. Stains were left in the kitchen, baseboards still dirty, bathroom dirty, hairs, dust, stains in cabinets. Oh and turns out the glass they shattered from my fridge, they hid under my fridge instead of disposing the glass safely. I reached out to the manager to let them know I was unsatisfied with their work and essentially said that it's my fault I didn't let the women know while they were still in the house (which is funny because the woman that broke my glass, literally ran out of my house instead of talking to me) anyway he said that I wasted their resources, time and gas and the only thing he could do is have them come back for 1 hour BUT I have to pay more for their service. I don't know if it was the 2 women they sent to my home, but it seemed like they never cleaned a day in their life. Now my husband and I are stuck with deep cleaning our home instead. Such a waste of time and money. I would steer far away from this company. Please see attached photos of their work.

Servpro did the water remediation when we had a flood two months ago. They were eager to remove…read moreeverything, even stuff that was not wet. They chipped the quartz backsplash when they tore it off the drywall. They did not take care of the cabinets and managed to crack them upon removal. They removed more flooring than necessary. One of the workers told me, "Good news is that the flooring in the closet is totally dry and I won't have to remove it." Then an hour later, the other worker came in and removed three more rows of planks and couldn't get it out from under the closet dressers and shelves, so he twisted and snapped it off leaving damaged flooring that would require us to tear down the closet organizers to fix the flooring properly. The closet wasn't even wet and they never put any fans or dehumidifiers in there to dry anything out...further proving that the closet was dry and the flooring did not need to be removed. After 10 days, our house was finally dry and ready to be put back together. Servpro was hired by the insurance to rebuild our house. On the first day, the drywall contractor informed me that they were not going to replace the insulation we previously had in the walls because that wasn't included in the estimate, so they would have to charge extra. We agreed to pay extra for the insulation in the walls as we wanted the house put back together the way it was before the flood. Then a few hours later, I came to check on the progress and found that they put normal drywall in the laundry room behind the washer and dryer. I told them that it needed to be mold, water, and fire resistant drywall. They told me "that will be extra" and I told them, "no, that is standard and as a drywall contractor, you should know this!" I called my insurance and complained. Servpro office called me right away and said that they would replace it with the correct drywall at no additional charge. After that, I asked the contractor if he added the insulation in the walls before hanging drywall. He very rudely said, "Yes, do you want me to prove it?" So I responded, "sure!" He proceeded to unscrew the drywall and show me. Low and behold there was NO insulation. So he quickly shoved some in the wall and said, "see!" At this point, I had lost all faith in Servpro. They not only tried to nickel and dime me over insulation, but then lie to me and said that it was done when it hadn't been. The next time they came, they were late showing up and so disrespectful. I called the Project Manager, Diko, to talk to him about the paint and the estimate. According to the estimate, they were going to repaint each room, taking down light fixtures, mirrors, and robe hooks that weren't even on the wall with the drywall repairs. I verified with him that he would be repainting the whole room and he said, "no, we will just blend/feather in the paint and try to match it as much as we can." I told him that I read the estimate and that they billed the insurance to paint the entire room. He seemed surprised that I actually read the estimate and then said, "if we can't match the paint, then we will paint the whole room." I said, "no, you will paint the whole room because that's what you billed the insurance for." After much frustration and a deep lack of trust, I called the Servpro office and asked them to finish the drywall portion and get it ready for texture and we would hire our own contractors to texture and finish the re-build. I didn't want them at my house anymore. The drywall contractor cleaned up and started to leave, but I told him he still needed to tape and mud the laundry room. He tried to argue that he was done. So again, I had to call the office and they told him to come back and finish his portion of the drywall. He came back, quickly applied tape and mud and then left. Servpro sent over the final billing and they had billed for more than what they completed. We still had drywall that was unpatched, corners that had tape, but no mud, most of the drywall was not sanded, and nothing was ready for texture. After going back and forth several times, they lowered the price by only $100. I sent them a check which was delivered a few days later. I called two weeks after sending a check and asked for an Unconditional Final Release and they claimed they never got the check. So I called my bank, issue a stop-payment, then hand deliver a check to get the Unconditional Final Release. Servpro was horrible to work with. If you're not watching them, they will try to cut corners so that they don't have to do the work, but they will bill you for it anyways. They will nickel and dime everything. The original estimate will not be what they will actually charge you to complete the job correctly. And the final kicker, they will charge you extra on the invoice to pay online as a "convenience fee." I wouldn't recommend this company to anyone.

ServPro made the initial contact with a plumber, which we felt pressured to approve, bc one of…read moretheir employees broke our washer/dryer valve (which we have documentation of but they're saying otherwise). Even so, we were willing to pay for the repair. However, after the plumber (Servpro's) repaired the valve, there was some "wait time" on the plumber's part. The plumber included additional time bc of this in his bill. Technically we believe that Servpro should have taken care of the entire bill bc their employee broke the valve. They were unwilling to pay for any portion of the bill (the request was for Servpro to pay for the "wait time"). Tone was unfriendly and response was lacking.

Fast, fast detailed mitigation for water pipe leak that spread through three rooms. Very thorough…read moreand professional effort throughout the clean up. They also did our repipe and drywall repair. They did our pack out of furniture and other items. When they brought them back, they unpacked and set them up where we wanted them. They are a very professional and efficient service provider.

Excellent work. Fast, courteous, friendly and considerate. I…read morehighly recommend this company and the quality of their work.