Absolutely the worst Customer Service ever! these two ladies this morning were like grumpy bears…read morethat were sitting behind their computers when I got there and no customers at that. I immediately walked up and said good morning to both of them and I did not even get an acknowledgment of my greeting which I thought was very odd. One lady then said "can I help you"? she asked two questions I answered both of them and handed her the money that i owed. She handed me my registration and my new tab. I then stood up to leave, I turned around and even said that they were very unwelcoming and when a customer greets you the least you can do is reply back versus flat out ignore, and told them both they really should at-least greet customers when they arrive and if they can't do that at-least reply if the customer greets them, the one lady literally looked up at me shrugged her shoulder, opened her eyes big and said "sorry" in a very "unsorry tone"the other lady looked over at her and again silence from both. I told them I would never be back as their fortunately are other locations that I can take my business too and will definitely be writing a review, and oh, no response from either of them. So as I was leaving the guy at the front of the store (this licensing place is in the back of an ace hardware store) wished me a nice day. Here I am in his store not giving them any business and he wishes me a good day but the folks I did give my business too couldn't even respond to my warm greeting I gave upon my arrival. Coincidentally as I was walking to my car a lady that parked next to me was walking into the store next door that I met a few years ago and we chatted for a few minutes and I told her the story and she said that she herself had an unpleasant experience there before and takes her business to Hazel Dell. She then said her daughter in law won't go there either.

Came here to finally transfer my license to the state of Washington from Maryland…read more Sad day. The older gentleman right up front was so nice to everyone that walked in and was very efficient at pointing them in the right direction. I had about a 10 minute wait for my number to be called, so I had no choice but to listen to him since I was sitting right by his desk. Not once did he ever falter even a little bit when giving answers to questions he was asked. When my number was finally called, a younger gentleman handled the transfer of my license. He was extremely nice and appropriately chatty during pauses between taking and entering my information into the system. My past experience with licensing is that it is usually a process that takes a few hours of dealing with people that hate their jobs. This maybe took about 45 minutes max and the staff here that I encountered was very pleasant. I thought it was a little weird that you handle all of the paperwork/payment at one station, then go to another station to have your photo taken, and then get a temporary (paper) driver's license, only to wait for your official driver's license to be mailed within the next 30 days. I have always gotten the official one the same day, but I suppose this is how they can get people in and out of there in a reasonable amount of time. So I'll take it.

So kind, super helpful, and we got everything we needed done. The woman who helped us took extra…read moretime to verify our car type, which was incorrect on the documents from the car seller.

I am consistently impressed with the knowledge and kindness of the people that work here. I have…read morecalled several times with questions about auto title and registration processes, and they took the time to answer them even when it sounded very busy in their shop. In person, they are equally knowledgeable and efficient, and I am so happy to go there for car license, title and related business.

Had issues with a gifted truck to my son, who licensed and held title in state of Oregon. He…read morereturned to Washington and had issues obtaining license as Vancouver DOL said I was still the registered owner. Madison and other afternoon employee were able to resolve the issue, provided fantastic customer service, and took the time to properly handle the issuance of WA Plates which we walked out the door with. Fantastic employees, customer service, and knowledge of licensing issues.

Fast and friendly. They know what you need and how to help you. I recommend seeing them.read more

This is the best Vehicle Licensing office in Clark Country, the staff is very helpful and super…read morefriendly. My transaction was on the complicated side, they took the time to work through the details and get my paperwork sorted out, I was able to leave with my transaction finished and feeling very satisfied. Thank you to everyone that helped me out that day. I will be back!!!

Super friendly, efficient and helpful! They've always had the answers that I have needed!read more

This might not be for everyone. That said, I did not have an appt., I arrived around 11am waited in…read morea line of two people, waited less than 10 minutes. Explained why I was there. I was then given an appt to come back at 2:30pm the same day. I returned and again waited less than 10 minutes. Amazing!! Everyone was friendly and helpful. I was finished within 30 minutes. This worked great for me. If you get there too late in the afternoon as a walk in (2:30pm on the 2nd try for a different reason) there maybe a sign up reading They are no longer accepting walk-ins. 3rd visit I was there by 11:30am, no line, my questions were answered. Less than 10 minutes. I actually had a great experience considering it was at the DMV

Showed up at 8:20. Got my apt set for 10am. I was able to go do errands and come back…read more This new system is a lifesaver. No more waiting with others and it's super efficient