why one star, because I can't give zero, and if you will read the text exchange with the Sales…read moreMANAGER below you won't have to wonder why: Text message I had received at 7:35pm, Wednesday, after I had left their location that has operating hours listed on their website, and at the door, open until 8 PM, sender: TIM HAYES - the MANAGER: "For you to keep my staff late for your low ball offer is bullshit I already told you not possible If you can do $3500 total out of pocket I can get the payment to $1147You show up late and ask for a $6k discount Wtf my response: Hi Tim, I am also very disappointed with your text right now. I was in contact with you informing about my availability and even arrived few minutes earlier than initially anticipated. I was always expecting high level or customer service from Mercedes dealer and your "WTF" had complete changed that. I am not sure whom you are to the company believing that your unprofessional and rude texts will win a customer. Although I am grateful that you did show your real nature and we won't have to deal with you anymore . Thank you for your time and good luck with future sales. Best regards TIM HAYES wrote back: I asked my staff on my day off to stay late for you I called you and had everything ready That was not polite and for that reason I am not being polite We have been upfront and honest with you It's clients like you that are ruining our business my response: The explanation of your unprofessional and unclassy behavior I silly. Before leaving my house I had called Louis and asked if he will be waiting for us or we could reschedule, he told me it is OK today and if we won't come today we will loose the discount; thus we came in.Thus we were polite , and before w came we had provided our eta and were willing to come another day if the time was not convenient. Our visit was an invitation to a negotiation and we were willing to do business with you. Your unprofessional behavior closed the deal for us. I am very happy I am not your client and I understand how your tacky behavior ruins your business. Have a good night. " Save yourself a headache and shop somewhere else, after visit at this dealership I had decided to purchase a different luxury car, the after taste remains....

Great help from Connor a few days ago. Connor is one of the service consultants and he was very…read morehelpful and professional. He literally dropped what he was doing to help me. Thanks so much for not making me wait. Everyone here is very nice and professional. I can't wait for them to service my car next month.

Our second time getting a car. We won't go anywhere else. Price are good. They work with you to…read moregive you the best.

My husband and I went to Windsor Auto Sales in November. I am late in writing this with the…read moreholidays and all. Dave Juhre was very helpful and Jose Gonzales worked very hard at getting our financing. Which I know was not easy. We didn't get the exact payment that we wanted but that's more on us and not them. Jose worked very hard for us. We are very happy with our vehicle and the service from Windsor Auto Sales. I would definitely recommend them to anyone. We will come back again.

Bought my vehicle in for service and Milton was very honest and upfront about the repair and cost…read more I recommend my family and friends to bring their vehicle here for any transmission needs knowing they will get a fair price and quality service.

The customer service was excellent! My transmission was shot and they replaced it in two days. My…read morecar has ran perfect ever since. I highly recommend Cooks!

I have always been happy with the service. A place you can trust. Have been going there for years.read more

Yes, I was very happy with the service I received. I could tell right away that my car wasn't…read morepulling to the left like it did prior to the front end alignment. I'm very pleased with the alignment.

My 1998 Ford Ranger had all kinds of minor yet important issues that needed to get fixed asap…read more Marks got me in quickly and fixed everything at a reasonable price! And every person I interacted with was so helpful and friendly!

I took my car to the Alpine location in the beginning of May for an inspection they told me that it…read morewas my transmission that needed to be fixed. They let my car sit before speaking to the warranty company. The transmission got shipped to the auto shop. June 6, but I didn't receive my car back until six weeks after !!!! July 13 with it still shaking and vibrating after they said that they test drove it and it was OK to pick up , unfortunately, that wasn't the truth The motor mounts was missing two of them and it was an obvious with the work they had just done with it being right above the transmission. I had to take my car way out to the other autoshop in Belvedere just to get that fixed. This place is a big joke from the management on now. I wouldn't. recommend this place to a dog !! Especially if you're a girl they will play you like you're dumb

Mark's got me in last minute and they did a great job! Nice staff and waiting room. Good…read morecommunication overall service! They have good prices for what they offer.

Beware of this place!!! . I went for a simple oil change them. The old man acting all nice. Told…read moreme a bunch of things wrong with my vehicle so stupid me I let them put on a new serpentine belt in the water pump belt $390 later! My 2021 Mazda CX five never had problems until I took it to this shitty place as I was driving two days later my car started overheating. I had to take it with a tow truck to a real mechanic in Beloit the stupid people at Mark's auto shop they must be young kids smoking, dope or something. They put the stupid water pump belt on backwards that made my vehicle overheat!!! NEVER go there. Anyone they act all nice they're overpriced. Beware of that place.

Best rental prices around the area. Service to equipment is the best clean and reliable equipment…read more Huge inventory.

Ordered a part for zero turn. 1lb part they charged me over $30 for shipping. Really? North Park…read moreRental would have charged us $14.95 shipping had I taken the time to check it our. Also avoid having any repairs done because you'll be bring it back again & again!

This business has been around for years. Very trustworthy and reliable. They will not over sell…read moreservices and do not rip people off. I only trust my vehicle with North Main Auto!

Went in because I had a tire that was leaking but couldn't find the source. They charged found the…read moreissue very quickly and only charged $10. Will definitely be going back. Love to have a good local auto shop that I can trust.