I popped into Stater Bros. this evening with my daughter hoping to grab some wings -- imagine my surprise when the deli counter was out. Scott, the clerk behind the counter, could have said "sorry, we're closed out," but instead he smiled, agreed to make a fresh batch, and dropped six wings for me. He told me it would be about six minutes, and true to his word, those wings came out fresh and delicious. Small thing? Maybe. But for a tired, working mom who'd had a rough day, it meant the world. While I waited, Kelly greeted me at the counter. I asked for a single scoop of macaroni (I have an illness, so one scoop is plenty), and instead of the usual eye-roll some of us get for asking "not the whole scoop," she made me feel seen and welcome. She served me with a smile and genuine kindness -- customer service that actually looks like customer service. There were other customers being helped, and when they realized the wings needed a little extra time, they apologized, took accountability, and even gave me a few extra wings while I waited. Again -- just wings, right? But sometimes it's the little things that brighten the whole evening. I walked out feeling cared for, not just processed. Andrea rung me up -- always pleasant, professional, and knowledgeable, with that kind of calm smile that makes a checkout line less chaotic. Customer service seems to have gone missing in many places, but this Stater Bros. location still has it at its core, even on the night shift. I've requested the store survey and hope it comes through, but in the meantime I wanted to make sure Scott and Kelly (and Andrea!) get the shout-out they deserve. I'll be stopping in tomorrow to tell the store manager in person how much this small act of kindness meant to me -- because sometimes all it takes is fresh wings and a friendly smile to turn a day around. Thank you, Scott, Kelly, and Andrea -- you made a rough day a lot better. If wings were currency, you all just paid my emotional rent. read more

Noah was absolutely amazing with his service and advocacy. I asked him to get the last cherry Dr. Pepper zero 2 liters off a high shelf (I'm so short)and he not only did that. He made sure I knew not to mix brands to get the best discount. Great! read more

Not many starter bros I've been to have much to complain about. Meat prices have been decent these days compared to other local places. Veggies are always cold and fresh. Service is usually good, especially when they have a lot of registers open to sped patrons through. Just avoid shopping around dinner time. read more

Cashier/ "manager" Brandy is extremely rude and does things out of complete spite towards customers. She is extremely disrespectful and she does not deserve to be a manager. She forces other employees to deny service to long time loyal, respectful customers for absolutely no reason other than she wants to feel in control and be petty. She tells lies about customers and talks bad about them to the other employees and managers when they leave. She ignores customers at ti as she has personal side conversations about her life with the baggers and doesn't even engage with customers. But as for the rest of the store and employees and managers, they deserve the 5 stars! read more

DO NOT ENTER! The cashier my grandmother and I got today was so rude and grouchy I couldn't believe my eyes. No "hello", no "have a nice day", just looks up and down and daggers. The woman was wearing rainbow wrist bands and her partner in crime (the older bagger) was dead silent with a deep scowl. I will not be returning as this kind of customer service is unacceptable. Senior citizens like my grandma should not be treated in this manner! I will give kudos to the greeter at the door, she was an older lady with class, she was super polite! Give her a raise because she was the only one who showed up for work. As for the store, it's large and has a lot of fresh groceries. However, the lines are very long and honestly not worth the wait given the attitudes we got. read more

See all

to Tim store manager On 30 August 2025 at around 4:50 PM, you decided to follow me in the store like Is if I was a criminal like I was trying to steal just because you saw me walking around with the liquor in my hand, I couldn't figure out what I needed from the store, you walked around and followed my every move like as if I was trying to find a pathway to run with the liquor in my hand. Tim store manager at Stater Brothers this is the store that I go shopping every week I have never felt the way you made me feel on the 30th of August i don't feel like coming to this location anymore You made me feel like I'm not welcome read more

I went the San Jacinto Stater Brother's and the checker in line 1 called for customer service. This checker pulled the lady behind me not inside of me not even acknowledging me. When I said to him I only have one thing, he said I already pulled her. SERIOUSLY & of course the lady with the kid DOESN'T EVEN SAY SHE WAS BEFORE ME!!! NOT ONLY DID JOVAN - checkers name- & this Lady do not have any kind of care about the situation. These type of people frustrate me due their choices & Jovan being not aware. Unacceptable Stater Brothers read more

I love this staters HOWEVER I heard Stephanie , one of the store managers, speaking of another employees personal intimate life and other staff members. Not cool. Very unprofessional and just rude. read more

Went to store of San Jacinto St., Hemet, Ca because I knew they would have all the items I needed for my recipe. Found their prices HIGH, as I've been going to other stores with cheaper prices. I refused to pay $3.99 for fresh strawberries. I was surprised to see Customer service representative was bagging groceries and their was another Customer Service greeter at the front entrance. Union workforce, no wonder the prices are high. read more

Years of shopping experience, I consider myself a professional shopper, always eyes open for bargains. But geez, today, Oct 9 '25, I fell for the old price tag gimmick supermarkets frequently do. They put a sale price tag together from different companies to deceive the customers into buying items that eliminates sale price. Example, Lays were $2.49 a bag but required to buy 4. I get 3 Lays but next to Lays section was a Ruffles brand at same $2.49 and again required to buy 4, which I thought was same company. So thinking both prices were same brand, I find out after I checked out I paid full price, $4.49 for the Lays and $5.49 for the one Ruffles. Disappointed, not one to return items or complain, I accepted the mistake and figured my shopping skills need slight refinement. So watch out for price tag manipulations these supermarkets frequently do. I won't be buying chips from Staters for awhile, and it's my primary supermarket. Will buy chips from Cardenas across street or Walmart just south. And the cashier usually lets customers know when wrong sales items are purchased for an opportunity to replace but this one didn't. read more

I like going to the Stater Brothers. It's usually not crowded and most people are friendly except Tim He's been working there for a long time. He says hello to the person in front of me. I say hello to him twice when it's my turn to pay and he doesn't say anything and then when I'm leaving, he says hello to the lady behind me. Just because im younger you dont have to treat me different than the old ladies. I consider myself a polite and respectful person, and I don't like going places where people can't even say hello. read more

Really tired of Racist Cashier named Theresa. At first I ignored her ignorance but this time she went too far. So far that other workers around her were bothered and reacted towards her selfishness and bad attitude. Seems like the help baggers are afraid to speak up to her but some of us in line seen them shaking their heads and can hear them this time speaking negative about the way she treats others that are not the same race as her. It's so disgusting to watch as she only chooses to acknowledge her race and never greats or speaks to others the same way. She took it too far this time as she asked a Latino man in line behind her to excuse her as she was leaving the register to clock out and she literally pushed the man's cart out of the way and did not care to bring it back to him. Some one made a comment about her attitude and, as we all shook our heads she walked away and said, "Well, he shouldn't of been blocking the whole damn lane!" We were all in shock after she said that out load and one of the bangers said, gees omg that wasn't right. Trully disgusted with the way Theresa conducts herself in a public work environment. Shame on you!!! I hope management reads this posting! read more

I also find starer brothers clean and friendly. A must to go spot. I always find what I need

A Southern California staple, stater brothers is a way better choice to grocery shop in comparison to Walmart and target. It's horrible that these supermarkets are crushing mom and pop type grocery stores. The customer service is excellent and despite groceries costing a little more than big box supermarkets, it's well worth it to shop here! Plus, the selections are much better and higher quality than other grocery stores. Great quality! Summary: always choose staters over Walmart read more

Unfortunately there is very little in the way of supermarkets in hemet/sanjacinto. But out of all the stater bros I've been to this one has the longest lines you will see. Don't take my word for it. I recently left my cart full of groceries and walked out letting the gentleman in the brown vest know, he seemed more interested in getting back to his convo. Can't wait to give aldi a try, they are opening a store rite across the street. read more

Stater Bros. Markets - a parking lot with palm trees - Grocery Near Me - San Jacinto, California

The organic food selection is horrible. It puts a bad rap on eating organic. Figure out how to make these desirable foods attractive and find better growers...please I have to tread lightly here with this review because I have to take many things into consideration such as not to be invited back to the store because I think they know me by now. I do my limited essential shopping here. I do have to agree with the many of the assorted comments below in the other reviews. I always leave feeling that I could have had a better shopping experience. I have come to "perceive" this may be because the managers set the tone of this place. Chis and the other (assistant manager?)..I will find out, impress me as Wall Street "types"....monogrammed Brooks Bros. shirt sleeves, precision haircuts, pressed clothes (likely they their "unders" are pressed as well) so perfectly (spit shined) groomed as though they are going to a board meeting at J.P. Morgan. And their people skills are lacking I. I am even afraid to ask a question. This is Stater Bros. in San Jacinto, not VINTAGE GROCERS in Malibu, so don't act like you're managing a celebrity store. We are in cow shit country! These guys "rush rush" This is a people pleasing job, ain't it? BE NOT SO STERN and lighten up. Find a different approach. When I ask when the Nitro Pepsi will arrive in the store, try to find out for me. Find out about it. It must show it on a log somewhere? and don't give me the look that I don't know what I am talking about. People want to try it big time. I will share my thoughts in person, when I can catch up with you. read more

The soda that I was looking for was out of stock at another Stater Brothers. They only had 2 cases left on the shelf. I needed 3 cases for the sale price. The young gentleman was working hard stocking shelves. He was very helpful in getting me more cases with a smile. After driving around to different Stater Brothers stores his attitude made a difference. Thank you Jovannie. read more

Just passing thru - just wanted to say Kudos to whomever keeps your stores restrooms so sparkly clean.

I have gone to two different stores looking for Pepsi Zero in six pack bottles. I am starting to believe you have fallen into the WOKE stuff going on as I see plenty of Coca Cola products but hardly any Pepsi Zero's. I shouldn't have to drive all around Hemet and San Jacinto just to try and find Pepsi Zero, if you don't have enough of a product I would recommend buying more stock. Many of us have boycotted Coca Cola products due to their WOKE training of their employee's which means you might make more money if you carried more of the Pepsi products such as six pack bottles of Pepsi Zero. You are in a neighborhood where Seniors are trying not to drink too much sugar. read more

This is a solid supermarket option in the greater Hemet/San Jacinto area. Fresh produce, good prices, and friendly workers. I was particularly impressed with the fresh picnic fare in the deli and bakery sections... this is a nice stop if you're stocking up for a blanket-based lunch in the sunshine up by Ramona Bowl, Slaughter Canyon, or even a day trip up towards Idlewild. This store (well, the parking lot) measures a 4.5/10 on the HRRS (Hemet Riff-Raff Scale)... I watched an assertive panhandler in a black hoodie work at least $15 bucks from customers in the parking lot, but he smiled a lot as he begged, and had no fewer than three different backstories. When he made his way over to my truck, I encouraged him to visit the homeless shelter on Menlo if he was hungry, and he left me alone...So not too bad. Not a lot of tweakers here either, which is nice. Mostly older folks, and not the usual parade of people you might find on Florida Ave. Nearby Walmart might attract most of the local flavor/fanfare/freakshow, so this is a better option for groceries, meats, and essentials. Keep your wits and watch your six, though. read more

So I received an email and a phone call from the corporate office in response to my review. It was really nice that the person I spoke with addressed all of my concerns and was very pleasant over the phone she took the time to explain there procedures and policies in regards to checking out at the deli counter and apologize for the service I received it was nice to know and see that they take customer service very seriously. read more

Stater Bros. Markets - Grocery Near Me - San Jacinto, California

Sign at the front door states face masks are required. I guess Stater Brothers gave up trying to enforce that mandate among their "valued" customers. What about the numerous employees not wearing a mask? It's time to step up SB! read more

The hatch chili event was disappointing. First the chili's were mixed but we were assured there would be hot chili's in the box. 50lbs and we tried several when we got home all were mild, very sad looks like we still have to drive to New Mexico to get our yearly supply. read more

Never get greeted and the lines are always long I only go here when I have too! The produce are nice tho the price is not so nice kinda high in price! Can always get a good deal on the meat tho. Always a wait at the meat counter . read more

One of my Staters stores in the area. Here's why. Most staters locations are always so packed the lines are ridiculous. This one is pretty fast and painless. It gets busy, but the cashiers are always plentiful and quick. The guys (and gals) behind the meat counter are really helpful! They are always willing to go the extra mile for customer service! It is always well stocked and clean! There aren't that many creepy people lingering around the parking lot, and it is close to other stores/locations where I run my errands. I really like this location. I drive the extra few miles to avoid the other store near my house to come here! read more

I have been to this stater bros location one time and I have to admit that its the best service that I have ever seen. the store is big, clean, nice and the fruit is fresh. I had one of the employees help me which was Zoly from the fruits department and she was very nice, helpful and made sure I got what I needed. I didn't see any blueberries outside in the store, so I saw Zoly and I asked her to help me, she went inside and grabbed the blueberries. Then I asked her if I am able to wash them. she let me go in the back and wash them and made sure I was satisfied and that I didn't need any help. thank you for the great service Zoly. read more

I alway shop their they are very sweet and welcoming. Their store is clean. The workers always try and help me look for something and tell me what Alie everything is in read more

This is a newer store in a good location. It is always clean and well stocked. The parking lot is not packed with bums, beggers, and hoodlums like at the Staters a few miles away (Florida x Stanford - avoid that place!). This is a good store. read more

See all

The store is clean. The store is nice. The store is big. The store is cool (temperature wise.) The fruit is fresh. The deli is appetising. The employees are friendly. read more

They are the worst stocked store ever. I don't think I have ever shopped there and been able to get everything I wanted. I'm not talking about sale items or things in short supply because of covid. I'm talking about everyday items. Example: they have not had vegetarian canned chili for three weeks now! And they don't bother asking if you have your own bags, they just start bagging. Even though it was pretty clear I had my own bags. The law wasn't enacted so the stores could use bags to up their profit margin. (10¢ doesn't sound like much until you realize the thousands of bags they go through.) If there was another market in the valley I would be going there but they have a monopoly. read more

This is not normally the stater bros I shop, however I stopped in late last night to get a last minute birthday cake. The bakery was already closed, however, the deli girl went above and beyond and assisted me in finding a cake. I was asking a bunch of questions and she was so very helpful, patient and polite to me and another customer. I did not catch her name, but remember she was a young blonde girl who works deli and this was around 9pm on Aug 2nd. Please let her know she is valued!! I am so glad I didn't have to go home and bake a cake at bedtime and the cake she suggested was amazing!! read more

I've always liked this location, some of the same people have worked there for many years very good customer service. I went here for the chicken, ---well it's not my imagination, the chicken tasted old and it's very salty - again just how long does it sit before being thrown out?. I bought a family pack :-( and i got the same results as I did from the other location. KFC it is from now on. read more

I live very close to this Stater Bros and I really like it! Sometimes it is a bit exspensive for me and the prices keep going up. I adore the Bakery! I know the cashier knows me by sight so I feel good. I think they need more sale days. They also need less 15 items or less lines. It is clean and has fresh meats and vegetables always. read more

Ilove this store all cashiers and helper s. Are frendly helpfull store is clean prices fare very clean im customer for 16 years. Meat market is GREAT read more

This store was thee worst I've seen very Dirty floors. Some foods were expired there vegetable and fruits looked awful wilted. Meat department looked awful also. lot of customers in store. Only 2 checkers. This Manger running this store needs to be looked into. Asap! I will not shop there anymore. The register area were you put food on very dirty not wiped down. Spilled milk etc on them. Very disgusting ! Unhealthy STORE States bros on SJ and esplanade very dirty!!! read more

This is my local stater bros unfortunately. I have gone in and often the lines are long. My husband refuses to shop at this location and instead will drive all the way to the Ramona expressway and State location to avoid the lines. I went in on Friday and wanted Chicken from the deli. As usual the chicken that was in the display didn't appear to be fresh. I was assisted (if thats what you want to call it) by Nicole. She is the sole reason why im ssooo glad aldis is around the corner. I asked her if there was any more chicken and she looked at the chicken in the display and responded "well thats all I see". I honestly don't understand the reason for the sarcasm. I immediately advised the manager as to what she said. He was shocked that she said that to me...well imagine how shocked i was, as a customer. Stater bros dominates this area but i normally don't shop at Walmart for groceries but between Walmart and Aldis, im sure my grocery needs can ve met. Ohh, and you can thank Nicole for losing the business of this local customer read more

One of the nicer Stater Bros in this area, the aisles are huge so you don't have to bump into people, it's clean and well lit. Never had a problem here and I always find what I'm looking for, 4 stars. read more

The people are friendly, but for the love of all things good on the world, please get some more checkers. This is our neighborhood grocery store and running in quickly to get some last Knute items is impossible because there's 15 people in line and 2 lanes open. Every time. Every single time. It's better at Wal-Mart. read more

Clean, wide aisles, friendly service, never busy. I just hope they don't close down!

Love this store, been living here for 8 years and always very clean, if busy they open new registers ASAP, produce and meat very fresh. Thank you to all the Employee's read more