1. Staton Heating Cooling Plumbing

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    Cockeysville, MD

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    Staton Heating Cooling Plumbing

    5.0 (1 review)
    Open 7:00 am - 9:00 pm

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    2 months ago

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    Heil Plumbing & HVAC

    Heil Plumbing & HVAC

    5.0
    (1 review)

    It was certainly our good fortune to have chosen Heil Plumbing when searching for a 'good' company…read morenear us to replace the failing water heater in our home. From the initial call to getting the tank removed & installed, the experience was very professional, efficient and prompt. After receiving an estimated price quote via email, I called their office and asked if a technician could be sent out to take a closer look and let us know if any additional charges would be incurred. That was on a Thursday afternoon and while we were planning to move forward with Heil, over that weekend the tank started leaking water all over the floor. I looked at online to see what time they would open on Monday and saw that they would be open @ 7:30am. I wanted to give folks time to get in the door before calling so I waited until 7:45am to call. I explained that the tank had started to leak and that we had an immediate need for them to proceed with replacing the tank. To our total delight and amazement, Heil dispatched 2 plumbers to our home; told me that they would arrive anytime between 12noon - 2pm (I think) and around 11:15am we received a call that they were on their way. The 2 plumbers entered our home, put on the protective coverings over their boots & proceeded downstairs to area where the tank was located. They did their job, tested the install, talked with my husband, took the old tank away & cleaned up before they left. We were and still are, totally happy with the service provided and would gladly recommend to anyone needing any of the services they provide. Thank you Heil for the top notch service we received, for having good, talented employees and for making the entire experience as pleasant as possible. To top off everything stated in this review, we found their prices to be very competitive which was icing on the cake!!

    From the owner: We are dedicated to offering professional plumbing & HVAC service to the homeowners in Baltimore…read moreCounty Maryland.

    Sweet Air Plumbing

    Sweet Air Plumbing

    3.7
    (3 reviews)

    This is probably the worst experience I have had with a plumber. 7 days after scheduling a visit…read morefor a new hot water heater, a coworker shows up and seemed totally disinterested in our problem. He then makes a couple of calls and tells me it will be at least 11 more days to replace the hot water heater. So that's 18 total days with no hot water ?? Why? If I had known that this would be our experience, I would have hired a different plumber. Sweet Air Plumbing was recommended to us so I thought I would give them a try. I will never recommend them or use them in the future. Their lack of empathy, lack of sense of urgency was unacceptable. Called BGE home , they are on their way to our house for a same day installation. 200$ cheaper.

    If you are looking for a plumber you can trust, Sweet Air is a sure bet. We inherited a house that…read morehad no water pressure. A few family members diagnosed the problem as a bad well water pump. I called Sweet Air based on positive reviews and seeing their trucks which are kept clean and neat. We wanted a price to replace the pump. When the plumber arrived he immediately found the pressure switch wired incorrectly. He made the change and the well pump started and pressure was coming into the tank. He made sure the tanks filled and no water was leaking from the inside lines. It would have been so easy for a plumber to say "Yup, you have a bad pump" and charge us for the replacement. Instead Sweet Air charged a one hour service call. We have found our 'go to' plumber for our needs and recommendations to others. Especially those family members who said it was a bad pump..LOL

    Staton Heating Cooling Plumbing - plumbing - Updated July 2026

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