This place is AWESOME!!! From the location to the staff,…read moreeverything was super!!! My friends got married there this past weekend in the most beautiful setting. The staff running the event were kind, warm and organized. The front desk humans are so welcoming and nice! My cabin was perfection! Charming, rustic, roomy, and so, so very CLEAN! I could've moved in and been very happy! This place is special.....10 outa 10!!!! will tell everyone! Thank you, Pine Rose !!!

Arrowhead Pine Rose Cabins is a family owned establishment and has been for decades. Each of the…read morecabins here are stand-alone cabins on 6 acres of forest. They also have a really nice event / wedding venue on the property. We stayed in the Little House on the Pond cabin which shared a small man-made pond with 3 other cabins. (Side note: Arrowhead Pine Rose Cabins isn't in Lake Arrowhead proper but about a 20 minute drive east on the 189 in the small township of Twin Peaks - which is a nice mountain town but it's a bit of a drive away from Lake Arrowhead) These cabins are really cute. They are rustic yet comfortable - the sofa & chairs are comfy but I wish the sofa was deeper. There are 2 full size beds in the 2 upstairs bedrooms and the beds are super comfy! The one we slept in had a down mattress pad which really upped the comfort. There was also a nice comforter. On the downside, I am tall and I barely fit lengthwise. My feet were on the bottom rail and my head was up against the headboard. Ample parking: our cabin had its own small driveway to park in. The party lights on the deck were really nice for sitting outside on the Adirondack chairs at night. It was also really nice to build a fire in the fireplace on a crisp night. We had a lantern with a dead battery and the maintenance guy came very fast to replace it. There are lots of dishes and cookware to make snacks & meals and they have lots of things you can check out from the office like smore sticks, french presses, orange juicer, veggie steamer, charcoal BBQ, chop sticks and much, much more. On the downside: One of the big reasons we got this cabin was to have a fireplace...and they charge you $10 for a bundle of wood, which is annoying considering how much we paid to stay here (including an $80 resort fee - that doesn't include a bundle of firewood!!?) Tip: We picked up a fire bundle at Grocery Outlet for $6 that was significantly bigger than the one they had sitting by our fireplace for sale. The other big reason we got this particular cabin (Little House on the Pond) was for the big claw tub and it was very disappointing! First of all, you want a claw tub so you can relax & soak in a deep tub, and this tub is not deep enough to stay submerged. When I filled it up and got in, the water drained out the overflow drain until the water that remained in the tub left me half out of the water. You really want to soak in these things and you better do it quick here! (Note: We mentioned this when we checked out and he said they would look into getting a water level extender to put over the drain or something) Also, their hot water heater isn't big enough to last till this tub is full enough to get in. It ran cold after a while and I had to stop filling and let the hot water build back up and do that a few times to have a reasonably warm full bath. The stairs in this cabin are a neck breaker (very steep), almost like a ladder. The bedrooms are upstairs and the bathroom is downstairs. This could potentially be dangerous going to the bathroom in the middle of the night (or for anyone who has a challenge walking). They should at least put in some nightlights on the stairs so you can see them when it is dark. On the admin side, you have to wash all your dishes and take out your own garbage or be charged a $60 fee. I have never (even at lower priced hotels) been told to wash my own dishes and take out my garbage. I kinda get it if you have a big family with 8 or 10 people - I'm sure they've had lots of people leave it a total mess, but for 2 of us it was a bit annoying to pay what we did and have to clean up everything. I mean part of being on vacation is to have people wait on you and not have to worry about these things - especially for what I paid to stay here. Another thing, when we checked in we asked for pool towels and she got us a few but told us in the future we needed to bring our own pool towels...Then what are we paying such a high resort fee for!!? After all is said and done I am giving Arrowhead Pine Rose Cabins 4 stars. Again, this place is cute, nice and very comfortable but with all the dings mentioned above, I can't give it 5 stars.

The host David was amazing and the cabin was great we had desert and a drink at the lodge just a…read morefew steps from the cabin . It was beautiful!

The perfect mountain getaway. You're within 5 minutes from amazing hikes, food, the lake, and…read moreamazing lookout points. The team is kind and welcoming with the best communication. The cabins are perfect size and the heat was great for the winter months. Definitely would recommend for a little mountain getaway!

We enjoyed our time at the Bavarian Zen Den, although we probably wouldn't stay in that property…read moreagain. We did however really like the management company and would definitely consider other properties they list. The positives: We arrived to a sparklingly clean house, which is always appreciated! Everything seemed new and/or well cared for and it was decorated very tastefully and modern. There was a bottle of wine on the table for us with a welcome card which was a really nice touch! The house was very cute- the best part about it is the lovely living room and open modern kitchen with plenty of pots pans and dishes. The living room had a comfy leather couch, a fireplace which we didn't use but looked pretty and a wonderful flat screen tv with on demand movies. We also enjoyed the deck, although it's quite small (perfect for 2 but not really more than that) and had no view to speak of - but it had a great grill that we put to good use. We also loved having a code as opposed to a key to lock/unlock the door. So much easier! And I loved how organized Judy and Grant were in terms of sending emails with info, letting us know what would be there vs. what we should bring, etc. The negatives: The sleeping area was unfortunately a disappointment. We really loved the way it looked, so cozy and romantic, but...the mattress was terribly uncomfortable (a futon I think, seemed old/lumpy perhaps?). We both tossed and turned, didn't get good sleep and felt sore the next morning. The sheets were very scratchy as well, like burlap! To complicate matters, there was no air conditioning in the entire house so the sleeping area felt somewhat stuffy. They had brought us some fans when we first arrived which was nice, but they were noisy and bulky. Also, the on-demand didn't work for the tv in the sleeping area which was disappointing for us as well. Other stuff: There was a downstairs with bunk beds that we felt was kind of wasted space. If you had kids it would work, but still kind of strange because there was one set of double bunk beds and one set of singles, so if you had another couple with you, they'd have to sleep down there with the kids in the same room. If it was just kids it would be fine. At any rate, for us that space went unused. We did enjoy the little Bocce court in the back and appreciated the laundry room with laundry detergent available for use. Location: We had never been up to this area so had no idea where we wanted to be before we booked. As it turned out, we were in Twin Peaks, a short distance from Lake Arrowhead, but a drive if you wanted to go anywhere- not in walking distance to anything. Not a big deal, but we kept imagining what a treacherous drive it would be in the winter! Also, there was no place to really walk our dog or let him off leash, except to walk around the neighborhood on the roads, which were quiet and lovely, but I think we had imagined more access directly to nature where we could go hiking or just let the dog off-leash. It would have been great if the backyard had been fenced in perhaps. In general about the area: We learned that Lake Arrowhead is a private lake, so there is really no access to it unless you're staying right on the lake and the place you're staying has access. Luckily, we had two nights booked at the lake Arrowhead Resort and Spa directly after staying at the Bavarian Zen Den so we were able to enjoy it. Otherwise we would have been bummed!

I am writing this review to inform others that you do not want to waste your money with this…read morecompany. My family and I were really looking forward to this vacation and were very disappointed. For starters the home was not clean. The floors were so dingy that our socks were black after about an hour. Also all the furniture was very old. Some pieces from the sixties or older and not in a cute nostalgic way, but bought at garage sale way. It was gross and smelled and we had to put blankets over the couch and chairs just so we felt comfortable sitting on them. The couch on the front porch had gross black stains. The dishes that they provide were covered in something sticky as though they had not been cleaned. The beds were old and the sheets felt like sand paper. Nobody slept well. I would not recommend this company to anyone, unless you want to waste your money and be uncomfortable. After driving around the area, there were much nicer places to stay and that is what we will do next time.

We have been working with The Orange Cabins for over 2 years now. We have been extremely satisfied…read morewith the level of service this company has given us and our investment property. We primary focus on short term rental, and The Orange Cabins has done a phenomenal job in keeping our cabin booked, maintaining the property, informing us of needed repairs, and servicing any issue that has arisen during the normal operation of the STR. They have grown significantly in the short time we have been with them, and have added staff and technology to help manage their growth. Communication is always a priority, and we've never been able to not get a hold of them when needed. Phenomenal company. We look forward to continuing our partnership with them.

We've used Orange Cabins (Natalie and Alex) for over a year now and I honestly can't imagine doing…read morethis without them. For 20 years I've managed my own rentals (this is the first time I've used a company) and self management was brutal. You're basically on-call 24/7 because the second a guest can't figure out the hot tub, the WiFi, the lock, or decides the forest has "too many bugs," your entire evening is gone. ‍ What I appreciate most is that they actually treats this like a partnership. They care about the guest experience as much as I do, and they're insanely responsive. I'm on the message threads with guests, so I see how they handle things in real time. Professional, calm, patient, and never reactive, even when guests are being... let's just say "creative." One thing they said early on when we onboarded really stuck with me. They told me they intentionally say "our home" when talking to guests because they want guests to feel like they're staying with people who are personally invested in their experience, not some faceless management company. And honestly, it works. You can see it in the reviews. Guests constantly mention Natalie by name because they remember her. That says a lot. People don't remember automated customer service. They remember when someone genuinely takes care of them, and she really does. They've also helped me navigate permitting, operational stuff, and all the random homeowner stress that comes with having a rental in Arrowhead. Every time I call, they answer. Every question gets handled. I trust them completely, which is not a sentence I say lightly. And yes, I initially had the same thought everyone has: "Do I really want to pay a management fee?" After working with them, absolutely yes. Worth every penny. The biggest thing they gave me was peace of mind. I don't spend my life thinking about the house anymore. They also market properties on their own website, which brings in bookings we wouldn't have gotten otherwise. I basically see those as bonus bookings. Our reviews are 100% 5 stars, and a huge part of that is because of how they operate behind the scenes. I've recommended them to a ton of homeowners in Arrowhead at this point, and every single person comes back saying the same thing: "Oh thank god." Now I just go enjoy the mountain without any stress.

I attended a gathering at the Grass Valley Park/lake adjacent to the lodge and golf course. This is…read morea review of the park. The grassy areas were well kept. The bathrooms were clean , and yes they flush , not a portable potty. There is a small play area for kids and some benches with Barbecues. If you need the code for the gate the lodge will provide. If you are a local, contact the ALA . You can fish here, but there are signs everywhere saying do not eat what you catch and NO swimming. There are pretty foul life such as ducks and some geese , but the fish don't look so good . I saw at lease 5 dead catfish and 3 carp fish floating on the water. The water is very murky and dirty looking. It didn't smell though, and there was no trash in it. So the lake is look but don't touch status.

From the owner: Experience the Country Club lifestyle when staying at Grass Valley Lodge…read more Grass Valley Lodge has an exclusive arrangement with the prestigious and picturesque Lake Arrowhead Country Club (LACC). Guests have the unique ability to experience the San Bernardino Mountains' only private 18-hole championship golf course and tennis club. In addition, the LACC dining facilities may be reserved for après-golf / tennis and dinner. Grass Valley Lodge is a completely remodeled 3 bedroom / 2 bath classic lodge located on a quiet cul-de-sac street. Lake Arrowhead Country Club is a 1 minute drive. In a short three minute walk, visit Grass Valley Park adjacent to the Lake Arrowhead Country Club golf course. Grass Valley Park offers private lake fishing, grass areas for lounging, restrooms, kids' play area, picnic benches and BBQs. The lodge is an easy drive to shopping and restaurants in Lake Arrowhead Village and Blue Jay Village. At the lodge, play shuffleboard, lounge in the hammock nestled in the forest or relax on 3 decks viewing beautiful trees and mountains.

We have used Leanne and her team to manage our vacation rental in Big Bear for 4.5 years and have…read morehad a wonderful experience. I am very plugged into the Big Bear rental community and have used other property managers in the past. I have also stayed as a guest in vacation rentals in Big Bear prior to owning my own. I was told years ago when we were looking for a new manager that Leanne was "best on the mountain" and after 4+ years I have to say we agree with that sentiment. She has her own properties up in Big Bear as well so she really understands what's important. She has somehow managed to form a highly effective team which is no small feat in Big Bear as it is often difficult to find hard workers! That alone is very impressive. Leanne has kept our place booked consistently these last 4 years even with all the challenges of being on the mountain (fires, blizzards, road closures, etc). If I ever reach out directly to Leanne she always responds promptly so she is very accessible to the home owners. Some of the reasons we left our last prop manager were because we were getting bad renters, last minute cancellations, and they did not support a higher end of service we wanted to provide (more amenities, personal touch, etc). With Leanne everything runs very smoothly and we have never been told they could not support what we wanted to do. I recommend Leanne all the time to others and some of my friends are also using her for their vacation rentals as well. If you are looking for a property manager I recommend interviewing 4-5 as they all vary and you want the best fit for your situation. Leanne was so easy to talk to and I read her management agreement in advance before deciding. You can learn a lot about the different PMs by reading there contracts!

A few clarifications are needed in response to the owner's reply, since it introduces claims and…read moredetails not part of my original review. On the wildlife issue: Whether it was rodent or bat droppings isn't the point -- either way, it's a health and safety hazard, and that's what my review addressed. On timing, we were told cleaning was signed off around 3:40-3:50 PM and we weren't given access to the unit until nearly 4:00 PM. By the host's own timeline, that leaves only a 10-20 minute window for this to have happened after cleaning -- or the unit wasn't properly cleaned to begin with. Either way, it should have been caught before a family with small children moved in. As for the house rules disclosing general wildlife possibility in Big Bear: a blanket disclosure doesn't excuse an active, uncleaned health hazard in the room our kids were about to sleep in. On "solution after solution": When we first called the property's staff, we were told there was no reported active issue at the unit -- no remediation or transfer was offered at that point. It was only after we contacted Airbnb support directly that a possible move to another property came up, and by then we chose to stay with family instead rather than lose more time getting our kids settled. To be clear, we never requested compensation, a discount, or anything beyond the refund for the booking we could no longer stay at and the playpen deposit. The mention of a future discount, and later a free stay at the owner's personal cabin, were both raised unprompted by her staff and the owner -- I only followed up to ask about the discount after her team had already brought it up, and we ultimately declined the cabin offer. On the Venmo/deposit point: This wasn't in my original review because it wasn't relevant to it; the owner raised it. For accuracy: we received both the Airbnb refund and the playpen deposit refund in full. The mismatch was in urgency -- the deposit was requested and paid promptly to get our kids settled, but getting it returned took three follow-up messages over a full day before it was processed that night. On the unannounced visit: While I was upstairs on the phone with Airbnb support trying to resolve this, the host sent an unfamiliar man to the property without confirming who was there or where. My wife and our two young children were downstairs. Regardless of exact positioning, having a stranger show up unannounced during an active safety complaint is not okay. On the personal outreach: We heard nothing from the owner personally until after this review was posted. At that point, she called, left a lengthy voicemail, and sent numerous long texts to my personal phone. Some of what was shared in that contact was inappropriate and unrelated to the situation, and I won't detail it here out of respect for her privacy -- but the manner and timing of it were unprofessional. Our original review reflected an accurate, factual account of what happened. We stand by it and won't be engaging further in the comments.

I needed my airbnb cleaned last minute. She came through and did an amazing job. She knows her…read morestuff and since she's been cleaning my airbnb, my reviews have gotten better. She is thorough and gets down to business. She goes over everything getting corner to corner, covers it all, especially areas I never really payed attention to. Even when I need something restocked or replaced, she's on it, she goes above and beyond what I could ever expect. She has made my life easier and guests leaving positive reviews is awesome! I'm very pleased with her and I recommend her 100%

From the owner: Providing Professional Turnover Cleaning and deep cleaning…read moreservices Airbnb, STR, BNB, Vacation Rentals, tenant move-in/move out, 24/7 availability.

This place is amazing! Love the old cabin decor and the history behind this place. So magical! And…read morethe host Kelly is amazing as well. I highly recommend this place for anyone wanting to escape from the hustle of the city and experience the magic of Rockwood cabins!

We have been to some delightfully cool places before, but none surprised us like this hidden gem…read moretucked away in the mountains near Lake Arrowhead. Our family calls it the "treasure spot." At every turn in this uniquely and thoughtfully designed 1915 home rich with history is unique space to be explored. Pictures do not do this home justice. It is an experience. From first meeting the winsome hostess, Kelly, to playing with the numerous board games offered, to meals in the homey kitchen, bubble baths, popcorn and movies, hot chocolate, numerous spots for individuals and groups together and relax, this place became a coveted home away from home and a definite return destination. Our family has never had so much fun hanging out in one place! We feel like we got to experience a living space as creative and unique as a Frank Llyod Wright home!